|
private:cruiseamerica
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https://www.glassdoor.com?employer_id=828
|
Nov 2nd, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
Manager
|
Denver, CO
|
|
Cash cow with no regard for employee welfare
|
|
They have great Benefits for employees
|
Low pay High stress Many hours without compensation
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
1.0
|
828
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Nov 8th, 2023 05:43PM
|
Nov 8th, 2023 05:43PM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
Oct 26th, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
Business Analyst
|
Mesa, AZ
|
|
Leaves a lot to be desired
|
|
Friendly Work Environment Slow Paced
|
Low Wages Little Room For Career Advancement Benefits Are Underwhelming
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
3.0
|
3.0
|
1.0
|
2.0
|
3.0
|
3.0
|
828
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Oct 31st, 2023 03:33PM
|
Oct 31st, 2023 03:33PM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
Sep 18th, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
Hidden
|
Mesa, AZ
|
|
Terrible Company
|
|
Get a job really quick
|
This company preaches “Employee Owned Company” but it is a corporate shill. Management has no interest in their employees outside of favorites, Human Resources is a joke, operations are lack luster, and they have zero interest in developing you or giving support. This is company wide. Nobody in upper management cares to learn your name, processes are never improved, benefits are terrible, & there is zero training for any positions. There is no room to move up, & you will not be appreciated for the work you do for the company. Turn over is high for all of these reasons. 1 star on BBB which reflects how this company operates & treats their customers which comes from the attitude management passes down
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
828
|
Open
|
Implement a real HR department,
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Sep 20th, 2023 09:19AM
|
Sep 20th, 2023 09:19AM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
Aug 22nd, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
Reservations Agent
|
Mesa, AZ
|
|
Okay place to work
|
|
Good earning potential in n this position.
|
No work life balance here.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
1.0
|
2.0
|
3.0
|
5.0
|
1.0
|
2.0
|
828
|
Open
|
Be more understanding during an employees family crisis.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Aug 23rd, 2023 02:31PM
|
Aug 23rd, 2023 02:31PM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
May 21st, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
Night Auditor
|
|
|
If you like fun co-workers…
|
|
Good co-workers/ fun people. Easy, not much over site since you work alone or possibly with 1 other associate in your department. Nice 4 x 10 hour work nights.
|
No consistency from management. As long as you sell you can get away with skirting the policy line. Favoritism. Overnight people get used (given additional work and no compensation) and forgotten ( parties and recognition happen in the day when you should be sleeping). No chance of pay raise or upward movement/advancement. Only 40 hours of sick and 40 hours of vacation a year, even after 3+ years of employment.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
828
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
May 25th, 2023 10:02AM
|
May 25th, 2023 10:02AM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
May 4th, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
Front Desk Agent
|
Manassas, VA
|
|
Unclean work environment
|
|
My manager was friendly and tried to make accommodations for me
|
The staff was uneducated on cleanliness. The cleaner was using harmful cleaning chemicals in the RVs dangerously without diluting them or mixing them properly. It was hard to breathe inside the RVs after he cleaned them. My coworker would also drain the black water tanks with bare hands and not wash them afterwards, then go inside to use the computer. The room where they washed the kitchen items was filthy. Bare floorboards and dust gathering on everything as there were just open shelves for the items. The dishwasher had dirty old utensils inside with mold on them. I couldn't tell when was the last time it was used and didn't stay to find out!
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
3.0
|
1.0
|
3.0
|
2.0
|
3.0
|
3.0
|
828
|
Open
|
Train employees on safety and cleaning.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
May 5th, 2023 07:36PM
|
May 5th, 2023 07:36PM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
Jan 29th, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
Sustainability
|
|
|
Great Company
|
|
employees are fun to work with meet people all over the world problem solving skills
|
only business of its kind different locations are better than others
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
4.0
|
3.0
|
4.0
|
5.0
|
4.0
|
828
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Feb 1st, 2023 01:42PM
|
Feb 1st, 2023 01:42PM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
Jan 25th, 2023 12:00AM
|
Open
|
Open
|
Cruise America
|
General Manager
|
Everett, WA
|
|
Location Support Difficulties
|
|
Helping families achieve dream road trip vacations is constantly rewarding!
|
The home office struggles to implement support structure for local managers, i.e. continual staffing difficulties, too laissez-faire management style, and not fostering an atmosphere of autonomy and regional development.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
1.0
|
5.0
|
3.0
|
3.0
|
3.0
|
4.0
|
828
|
Open
|
Constant communication with corporate headquarters is essential - failure only exists when you know you need help and you don't ask for it; or the home office doesn't provide that help when you do ask for it.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Jan 25th, 2023 04:50PM
|
Jan 25th, 2023 04:50PM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
Nov 12th, 2022 12:00AM
|
Open
|
Open
|
Cruise America
|
HR Assistant
|
Mesa, AZ
|
|
A former HR Assistant's Thoughts - 1 Year Later
|
|
4. I consider Cruise America to be a fantastic employer for two situations. If you need to gain experience in Human Resources, Accounting, or Sales, this may be a great opportunity to challenge yourself, learn, and put in the time to get a professional position. If you are exceptional, the executives may notice you and find a more permanent role so that you stay.
|
2. Cultures throughout Cruise America varied between departments. Many were fantastic, including the departments within my area. Difficult positions such as Customer Service and particularly Reservations had far more problems maintaining a healthy balance. This was difficult to address and may have needed a significant adjustment in culture, management style, and/or personnel. Considering Reservations generates the vast majority of revenue, they deserved better treatment considering the bullying, severe lack of consistent scheduling, and extreme pressure designed to break the new candidate. 3. The present wages will not attract the level of talent needed to further grow the company post-Covid-19. High overhead, seasonality, and extreme pressure placed on Reservations Agents will be a main point of concern until change is made. Cruise America would benefit from distributing wealth within the company more appropriately. At minimum, a company needs to pay market rate and pay more if they want better. It’s not about redistributing profits, it’s the fact that the company will fail as budgets for employees goes down.
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
5.0
|
5.0
|
2.0
|
2.0
|
3.0
|
4.0
|
828
|
Open
|
The executive team is not typically engaged as can be expected with a small-medium sized company. However, there were times they impressed me and other times there was a disconnect. Overall, they were kind and showed that they did care about the success of the company. 6. Cruise America can fantastic employer for two common situations. If you need to gain experience in Human Resources, Accounting, or Sales, this may be a great opportunity. However, growth is naturally limited as the long-time employees, managers, and executives stand to receive a large portion for their retirement from early contributions to the relatively young ESOP program. They are naturally inclined to retain their position as long as possible. The indirect effect of this has naturally prevented career growth due to the cost of leaving the company after being vested in the ESOP. Wages, while in a few cases were competitive, are now staggeringly far below the market rate and I know their best employees are actively being poached by companies that have been offered a future to directly impact success rather than participate and primarily be along for the ride. While they can't just make up constant new positions, they need to instead use the extra revenue to pay employees well, like Costco. The ESOP is great in theory but is far more beneficial for those who were part of the company prior to when it was introduced. 4. I consider Cruise America to be a fantastic employer for two situations. If you need to gain experience in Human Resources, Accounting, or Sales, this may be a great opportunity to challenge yourself, learn, and put in the time to get a professional position. If you are exceptional, the executives may notice you and find a more permanent role so that you stay.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Nov 14th, 2022 03:12PM
|
Nov 14th, 2022 03:12PM
|
Cruise America
|
|
|
|
private:cruiseamerica
|
https://www.glassdoor.com?employer_id=828
|
Oct 24th, 2022 12:00AM
|
Open
|
Open
|
Cruise America
|
RV agent
|
Everett, MA
|
|
It was ok
|
|
Lots of downtime and free time
|
Nothing do to and usually bored
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
828
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Nov 1st, 2022 02:57PM
|
Nov 1st, 2022 02:57PM
|
Cruise America
|
|
|