|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Jan 6th, 2021 12:00AM
|
Open
|
Open
|
Customer Alliance
|
Tech
|
Sweden
|
SWE
|
Wasted potential
|
|
- Product has a lot of potential to enter new markets and become a leader.
- Well equipped office
- (Pre Covid) 1 day home office
|
Unfortunately most of the experience has been negative:
- Complete lack of focus into what the company wants to be and the customers
- No direct customer focus, but focused only in selling the tool, regardless if the price for it is a bad quality development or even offering useless features
- Disregard of data if someone higher in the chain wants something
- Lack of accountability on the high management, with a culture of fear of change or conflict
- More and more silos are being created, instead of promoting collaboration between different departments
- Salary is below market
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
4.0
|
2.0
|
2.0
|
3.0
|
1.0
|
|
1149007
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Dec 11th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
|
Berlin
|
|
Great company with a very nice team!
|
|
- Since the first day I joined CA, the whole team has been so nice and warming to me. It's a family-like atmosphere.
- The company is building up for success and opening up to new markets and verticals which is a great opportunity for career growth.
- There is always appreciation and recognition to your work and there is a monthly award given to the employee who follows all the company values.
- The dedicated education budget is really helpful and good for career growth
- The CEO is a very nice guy and is always available and open to ideas.
|
- Maybe there should be more team or company events and get togethers during the lockdown and working from home so teammates don't lose touch with their peers from different departments.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
3.0
|
5.0
|
|
1149007
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Dec 9th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
|
Berlin
|
|
From start-up to scale-up
|
|
Customer Alliance is in an exciting transformation phase.
With the recent hires of experienced managers the company is becoming more professional and more mature.
It is becoming a place to grow in a fast-paced environment.
|
While there is a lot of work on this topic, the strategy could still be communicated more often.
Career plans across all teams should be more transparently communicated.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
1.0
|
5.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
1149007
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Dec 8th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
|
Berlin
|
|
Great recruiting and onboarding experience
|
|
I enjoyed my recruiting process from the very first contact from the recruiting team through all the rounds with other teams and C-level. Professional, friendly, warm athmosphere with very personalized meetings. You could hear that you were valued and the structure was well-thought in an innovative way.
|
Nothing to think of now | Just completed my onboarding phase
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1149007
|
Open
|
Excellent team culture at CA with value of Work/ Life Balance
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Sep 8th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
Software Developer
|
Berlin
|
|
Not the best environment for a developer.
|
|
A good life-work balance with no overtime work.
The office is nice and clean and supplies all that you need: water, fruit, breakfast cereals and milk.
Home-office once a week.
The latest PHP & Symfony versions.
Free FitX subscription next to the office.
|
A lot of sycophancy, brown-nosing and showing-off instead of genuine success as a result of competent work. This situation is encouraged and exacerbated by useless people in the company who are not capable of successfully fulfilling their roles.
Unproductive work processes (endless discussions and meetings instead of decisions, action and progression).
Poor communication between departments.
Unqualified and incompetent team-leaders.
No technical vision, no standard for the quality of code and a lack of new technologies.
Substantial resistance in the company to any proposed improvement.
An unhealthy work environment.
Conclusion: If you need a visa and this company is supplying your first job in Germany, then go ahead - take the opportunity; however, there are a lot of better choices.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
4.0
|
1.0
|
5.0
|
2.0
|
2.0
|
4.0
|
1.0
|
|
1149007
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Aug 12th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
Software Engineer
|
Berlin
|
|
Not the best experience
|
|
Good start at the beginning and the team was great. Fruits and snacks. Not bad backend code in general. Education budget.
|
The atmosphere in the company. Not clear goals and aims overall. C-level some times looked a bit lost on what they are doing. C-level is not participating in decisions and rejecting a lot of good ideas, not interested in improvements overall. A chain of some wrong and weird decisions was made for quite a long period in the past so this made a situation much worse and as a result, a lot of good people left. Some decisions related to the team were silently accepted without asking the opinion of the teammates. Overall the team spirit has dropped
down very significantly.
To summarise:
- No clear growth strategy and no one listens to your ideas.
- No opportunity to choose the hardware you like
- HR team not really helpful
- Technical improvements became very small (e.g. upgrade backend version, upgrade lib version, etc.) and nothing really interesting in terms of architecture and new technologies
- Not the place where you can grow or promote your ideas. Your experience does not matter.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
5.0
|
1.0
|
2.0
|
1.0
|
1.0
|
3.0
|
1.0
|
|
1149007
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
May 27th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
|
Berlin
|
|
The worst experience as an employee
|
|
As every startup in Berlin they offer coffee, fruits, and cereals. They give gym membership in FitX but not everyone wants to go to this particular gym next to their office. BVG ticket monthly allowance would be a better option. Some people working there are really nice.
|
First and foremost their salaries are ridiculously LOW. As a Junior you won't get more than a minimum salary in Germany. The senior position is not giving you much more. Secondly, the HR department is one big mistake. They do nothing and aren't helpful at all. C- level management is expecting results while they have no marketing strategy on different markets (only Germany and France). If they have, it's not visible at all. Forget if you have any ideas, no one is going to accept them. If you really have no other option and you need this job, then take it. In the meantime, look for other possibilities and leave as soon as possible. They are making some changes in the company, but as far as I'm aware people don't like them. Also, if you think in a new office you will find AC, forget about it. It's a sauna!
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
3.0
|
1.0
|
3.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
1149007
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Recruiting Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2662462, "responseDateTime": "2020-06-25T03:33:19.52", "translationMethod": null, "response": "Dear Former CA Member, \n\nThank you for your feedback. First of all, we're glad to hear that you enjoyed our benefits. We\u2019re continuously working on new benefits in order to keep our employees happy, including adding BVG ticket to our already impressive list of additional benefits.\n\nWe\u2019re sorry to hear that you had a relatively bad experience. People are very much at the heart of everything we do, as such we always strive to measure and attain a high level of employee satisfaction (currently at 81.23%, 91.17% for the HR department). We are proud of our transparent and open feedback culture and always encourage our team members to suggest ways in which we can improve. Keeping in tune with our slogan for this year \u201cAim for Better,\u201d everyone is welcome to ask questions to our C-level and/or make suggestions during our weekly company meetings or via our online forms (for anonymity). Also, we have a global marketing strategy in place and extended our Marketing team this year to enhance visibility, drive growth and increase global sales. \n\nWe wish you all the best and hope that you\u2019ll find a company that\u2019s a better fit for you :)\n\nBest, \nCA HR Team", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Apr 28th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
Software Developer
|
Berlin
|
|
Excellent
|
|
Good management.
Good team spirit.
Good Communication of ideas.
Good Benefits.
Excellent culture
|
Salary whilst not terrible could have been more competitive.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
6.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
1149007
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
9.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Feb 24th, 2020 12:00AM
|
Open
|
Open
|
Customer Alliance
|
|
Germany
|
DEU
|
Frustrating
|
|
Great team and nice benefits such as friday beers, kicker, summer and christmas event, education budget.. but pretty much everything that any other startup offers in Berlin.
|
There's a lot going on at the moment. The company tries really hard to grow at any cost. The overall atmosphere and trust suffered a lot due to a lot of changes and decisions that were made. The company tries to become more professional but the extremely low salaries are not adapted. I think we all understand growth is always difficult and can hurt but if you really want to be the best employer in Berlin, there's a lot of things to be done before people start to become too frustrated here and leave.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
3.0
|
2.0
|
5.0
|
2.0
|
2.0
|
1.0
|
2.0
|
|
1149007
|
Open
|
At one point free beers and kicker is not enough to pay your rent
Try to listen to your employees
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|
|
private:customeralliance
|
https://www.glassdoor.com?employer_id=1149007
|
Jul 11th, 2019 12:00AM
|
Open
|
Open
|
Customer Alliance
|
Senior Sales Manager
|
Berlin
|
|
Good experience!
|
|
Super nice vibe and amazing company!
|
Nothing, sometimes there is a lack of communication between the team but this is a standard situation for every company.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
3.0
|
5.0
|
5.0
|
|
1149007
|
Open
|
Super communication and always happy to support the team!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Jan 22nd, 2021 07:12PM
|
Jan 22nd, 2021 07:12PM
|
Customer Alliance
|
Technology
|
Software & Computer Services
|