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private:deliverect
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deliverect.recruitee.com
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careers.deliverect.com
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Oct 26th, 2020 12:00AM
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Technical Account Manager
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Open
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Deliverect
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|
Mexico City, MEX, 010010, MX
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Mexico City
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MEX
|
MEX
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Oct 22nd, 2020 12:00AM
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|
<p><strong></strong><strong>Who is Deliverect?</strong><br>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and now has over 100 employees. Deliverect has developed an amazing delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.<br><br> <strong>About the role</strong></p>
<p>As a Technical Account Manager, you are the technical advisor for our largest customers and partners. You will directly influence how our key accounts experience Deliverect. Your priorities include overseeing the implementation of large customer rollouts, providing technical sales support during enterprise evaluations, and supporting partners during their integration development. You have a strong technical acumen, love solving problems, and thrive when working with customers. </p>
<p><br></p>
<p>You will be an integral part of Deliverect’s new expansion into Mexico. This is an opportunity to join a small, young, rapidly growing team, and to work alongside leadership with a proven ability to scale startups.</p>
<p><br></p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Owning the technical evaluation and subsequent implementation project management for our enterprise customers</li>
<li>Managing all internal and external stakeholders during implementation to ensure the achievement of KPIs</li>
<li>Supporting integration partners in their development, through training and support on best practices, APIs, testing, certification, etc</li>
<li>Describing, prioritizing, and escalating bugs through the appropriate internal channels</li>
<li>Working closely with Customer Success - whether it be training on new integrations or obtaining additional support on an enterprise account</li>
<li>Developing "best practice solutions" and creating guides for internal and external use</li>
<li>Working with your colleagues to constantly improve our service processes internally and externally </li>
</ul>
<ul></ul>
<p><br></p>
<p><strong>What we offer</strong></p>
<ul>
<li>An early position in a high-growth, international startup with strong growth plans</li>
<li>Competitive salary and stock option plans.</li>
<li>Lively and open company culture with flat hierarchies and short chains of command.</li>
<li>Lots of transparency on company vision, strategy, roadmap and finances.</li>
<li>High level of responsibility with plenty of leeway to do what is needed to obtain our goals.</li>
<li>International team, wide array of nationalities, and regular company/team events.</li>
<li>Opportunity to manage relationships with large multinational companies in tech, hospitality, and retail.</li>
<li>Work alongside veteran entrepreneurs looking to disrupt the world of hospitality tech (for a second time!)</li>
</ul><br/><br/><p><strong>Minimum qualifications</strong></p>
<ul>
<li>3-5 years of relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas of (but not limited to), hospitality technologies, online marketing, e-commerce or IT</li>
<li>Bachelor’s degree in a business or technical discipline</li>
</ul>
<p><br></p>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>Excellent communication and presentation skills; English is required</li>
<li>Ability to solve technical problems with a truly service-oriented approach</li>
<li>Familiar with concepts such as REST API’s, webhooks and tokens</li>
<li>Ability to quickly familiarize yourself with new and technically complex issues, prioritize them and organize yourself</li>
<li>Quick to think on your feet and come with out of the box solutions </li>
<li>Experience with ticket and CRM systems (e.g. Jira, Hubspot)</li>
<li>Open to new ideas and approaches, you have excellent communication skills and you are familiar with fast implementation of solutions</li>
<li>Strong business accumen</li>
</ul>
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Oct 26th, 2020 08:51AM
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Oct 26th, 2020 08:51AM
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Deliverect
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private:deliverect
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deliverect.recruitee.com
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careers.deliverect.com
|
Oct 22nd, 2020 12:00AM
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Integrations and API specialist
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Open
|
Deliverect
|
|
Amersfoort, Ghent or London, NH, 9000, NL
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Amersfoort, Ghent or London
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NH
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NLD
|
Sep 23rd, 2020 12:00AM
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|
<p>How you will make an impact at Deliverect:</p>
<p>We have expanded significantly in the last couple of months, not only in terms of customer base, but surely also in terms of (integrating) partners. Our integrations are strategically important for driving businesses and long term growth.</p>
<p> </p>
<p>APIs are at the center of Deliverect’s products and services today, for us, the satisfaction of our clients and partners is everything. We want their queries to be handled in the most efficient way. External partners and third-party developers all around the world are namely building business and services relying on those APIs, performing a lot of calls a day against our public API.<br>
Therefore we are looking for you, our new <strong>Integrations and API specialist,</strong> to join our team in helping partners as they build business-critical applications on Deliverect’s API.</p>
<p> </p>
<p>You will represent Deliverect as you manage and resolve technical inquiries from API developers globally that are requesting help using our services. You'll also work directly with our engineers to ensure that customer issues are resolved as expediently as possible. Your daily tasks will include the communication with the reporter of the issue or request and internal teams, but also technical investigation, troubleshooting and cooperating with our internal and external technical development team.</p>
<p>Thanks to the users feedback analysis and the main recurring issues, you will be driving the strategy around the development and enhancement of our API ecosystem and our support materials (developer help center, documentation and guides).</p>
<p> </p>
<p>What is the role all about?</p>
<ul>
<li>Know, maintain, adjust, rethink the Deliverect integration components</li>
<li>Writing code samples, tutorials, and technical articles for the developer community</li>
<li>Proactively handle issues with integrations, contacting and communicating with our partners from SMB to Enterprise companies around the world on daily basis</li>
<li>Driving projects that improve support-related processes and our customer's developer support experience</li>
<li>(manage, improve) the certification process for partners</li>
<li>The go-to person for partners of Deliverect, internally and externally, with regards to API usage</li>
</ul>
<p><br>
</p>
<p><strong>What we offer</strong></p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>Flexible working location</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command</li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups in Europe led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
<li>Fresh fruit, a fridge and freezer filled with food, various types of cereal, coffee, tea and Friday drinks</li>
</ul>
<br/><br/><h2><strong>Qualifications</strong></h2>
<ul>
<li>Fluency in English</li>
<li>You like solving problems and have a natural aptitude for it</li>
<li>You have already worked with a technical team / developers (you ideally have development skills yourself) and have a strong curiosity for the web industry and you're willing to understand the underneath technical concepts in order to bring your help to technicians.</li>
<li>Experience in a customer facing role, ideally in a SaaS environment</li>
<li>You have affinity for technology and proven experience with API’s; you are no stranger to the following terms: HTTP protocol, REST API, OAuth2, JSON.</li>
<li>Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.</li>
<li>Demonstrable experience as tech support or customer care is a plus</li>
<li>Proactive attitude and ability to work independently</li>
</ul>
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Oct 22nd, 2020 05:25AM
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Oct 22nd, 2020 05:25AM
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Deliverect
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private:deliverect
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deliverect.recruitee.com
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careers.deliverect.com
|
Oct 26th, 2020 12:00AM
|
Technical Project Manager
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Open
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Deliverect
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|
Amersfoort, UT, 3800, NL
|
Amersfoort
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UT
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NLD
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Sep 15th, 2020 12:00AM
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|
<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a swiftly growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. Our company was founded by veterans of the Foodtech sector in April 2018 and has now grown very quickly to 1000’s of customers and 80+ employees</p>
<p>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the HORECA sector.</p>
<p><br></p>
<p><strong>Reason for the role:</strong></p>
<p>We are looking for an experienced technical project manager to join our Integration team to coordinate our ecosystem development work namely managing all integration project from start to finish between Deliverect and all the various platforms that we need to integrate with. </p>
<p>The person in the role will ensure that timelines are respected, details of the integrations are properly specified by engaging constantly with all key stakeholders (internal and external). </p>
<p>The person will need to have a strong product knowledge alongside an intimate understanding of of the food tech industry ecosystem i.e Point of sales, payment, online ordering, analytics, etc</p>
<p><br><br></p>
<p><strong>Responsibilities:</strong></p>
<p><br></p>
<ul>
<li>Work closely with management team to define integration priorities</li>
<li>Outreach to prospective partners in the hospitality tech industry in conjunction with our regional partner managers.</li>
<li>Interfacing with stakeholders (both internal and external, sales, product teams) to gather requirements and define what a finished integration looks like.</li>
<li>Manage in parallel 5 to 10 integration projects at a time</li>
<li>Define engagement model with technology partners, i.e. what are the different steps of engagement, the touch points and pace. </li>
<li>Turn requirements into user stories and work with the development team to execute those stories. </li>
<li>Provide first level of support for Beta customers issues when launching an integration</li>
</ul>
<p><br></p>
<p><strong>What we offer</strong></p>
<p><br></p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>Flexible working location </li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command </li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups in Europe led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
<li>Fresh fruit, a fridge and freezer filled with food, various types of cereal, coffee, tea and Friday drinks</li>
</ul>
<p><br><br></p><br/><br/><p><br></p>
<ul>
<li>Business Development (B2B) background </li>
<li>Technology experience, preferably partner programs, specifically around APIs and software development kits (SDK) and solutions ecosystems</li>
<li>Ability to work in a geographically dispersed environment</li>
<li>Previous experience with product management and ability to manage (write and prioritize) requirements for R&D</li>
<li>Bachelor’s degree</li>
<li>Experience with Agile development methodologies</li>
<li>Experience with Cloud technologies and SaaS products</li>
</ul>
<ul>
<li>Possesses a strong communication and interpersonal skills that inspire and motivate leaders and teams</li>
<li>Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning</li>
<li>Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity</li>
<li>Willing and able to address escalated client issues with speed and urgency.</li>
<li>Experience in the HORECA in general is a big plus</li>
<li>Perfect command of English and another language is a strong asset.</li>
</ul>
<p><br></p>
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Oct 26th, 2020 08:51AM
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Oct 26th, 2020 08:51AM
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Deliverect
|
|
|
|
private:deliverect
|
deliverect.recruitee.com
|
careers.deliverect.com
|
May 23rd, 2020 12:00AM
|
Technical Account Manager
|
Open
|
Deliverect
|
|
Paris, J, 75000, FR
|
Paris
|
J
|
FRA
|
Oct 16th, 2019 12:00AM
|
|
<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and has now more than 50 employees.<br>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.</p>
<p><br><br></p>
<p><strong>Reason for the role:</strong></p>
<p>To support our expansion we are looking for a Technical Account Manager in our offices in France. </p>
<p>As a Technical Account Manager, you are in direct contact with our international customers, delivery channels and resellers (Point of Sales Vendors) </p>
<p>You provide our partners with important product information on our Delivery platform and provide support with technical or other questions concerning our product. You are responsible for the technical implementation of our large customers and partners and accompany them at the highest level through the first application steps with our product. Not only the customer contact will be important in this position, but also the coordination especially with our enterprise sales team and the customer success team.</p>
<p><br><br></p>
<p><strong>Your responsibilities:</strong></p>
<p><br></p>
<ul>
<li>You take care of our mid size and enterprise customers and resellers, ensure that the full potential of our Delivery Hub can be exhausted</li>
<li>You will be responsible for describing and escalating bugs through the appropriate internal channels</li>
<li>You handle complex implementation processes with the utmost of care, keeping a close eye on the specified KPIs</li>
<li>In collaboration with the Customer Success team, you accompany our customers through the different stages of escalation management</li>
<li>You work out the "best practice solutions" and create guides for internal and external use</li>
<li>You are very familiar with our service processes and you will also support efforts to constantly develop and improve these internally and externally</li>
</ul>
<p><br><strong>What we offer</strong></p>
<p><br></p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command </li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups in the food tech industry led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
</ul>
<p><br><br></p><br/><br/><p><strong>Background and skills:</strong></p>
<p><br></p>
<ul>
<li>University degree and relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas of (but not limited to), hospitality technologies, online marketing, e-commerce or IT</li>
<li>The customer needs are very important to you and you will be able to offer a truly service-oriented approach</li>
<li>Highly autonomous and self starter</li>
<li>Very strong business acumen</li>
<li>You can quickly familiarize yourself with new and technically complex issues, prioritize them and organize yourself</li>
<li>Ideally, you already worked with ticket and CRM systems in the past (e.g. Jira, hubspot, Salesforce)</li>
<li>You are open to new ideas and approaches, you have excellent communication skills and you are familiar with fast implementation of solutions</li>
<li>You are quick to think on your feet and come with out of the box solutions </li>
<li>Perfect command of french language, your profile is rounded off by a very high proficiency in English and ideally in another language too.</li>
<li>Tech skills are a huge plus. You are familiar with concepts such as REST API’s, webhooks and tokens.</li>
</ul>
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|
|
May 23rd, 2020 09:50AM
|
May 23rd, 2020 09:50AM
|
Deliverect
|
|
|
|
private:deliverect
|
deliverect.recruitee.com
|
careers.deliverect.com
|
May 26th, 2020 12:00AM
|
Technical Account Manager
|
Open
|
Deliverect
|
|
Paris, J, 75000, FR
|
Paris
|
J
|
FRA
|
Oct 16th, 2019 12:00AM
|
|
<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and has now more than 50 employees.<br>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.</p>
<p><br><br></p>
<p><strong>Reason for the role:</strong></p>
<p>To support our expansion we are looking for a Technical Account Manager in our offices in France. </p>
<p>As a Technical Account Manager, you are in direct contact with our international customers, delivery channels and resellers (Point of Sales Vendors) </p>
<p>You provide our partners with important product information on our Delivery platform and provide support with technical or other questions concerning our product. You are responsible for the technical implementation of our large customers and partners and accompany them at the highest level through the first application steps with our product. Not only the customer contact will be important in this position, but also the coordination especially with our enterprise sales team and the customer success team.</p>
<p><br><br></p>
<p><strong>Your responsibilities:</strong></p>
<p><br></p>
<ul>
<li>You take care of our mid size and enterprise customers and resellers, ensure that the full potential of our Delivery Hub can be exhausted</li>
<li>You will be responsible for describing and escalating bugs through the appropriate internal channels</li>
<li>You handle complex implementation processes with the utmost of care, keeping a close eye on the specified KPIs</li>
<li>In collaboration with the Customer Success team, you accompany our customers through the different stages of escalation management</li>
<li>You work out the "best practice solutions" and create guides for internal and external use</li>
<li>You are very familiar with our service processes and you will also support efforts to constantly develop and improve these internally and externally</li>
</ul>
<p><br><strong>What we offer</strong></p>
<p><br></p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command </li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups in the food tech industry led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
</ul>
<p><br><br></p><br/><br/><p><strong>Background and skills:</strong></p>
<p><br></p>
<ul>
<li>University degree and relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas of (but not limited to), hospitality technologies, online marketing, e-commerce or IT</li>
<li>The customer needs are very important to you and you will be able to offer a truly service-oriented approach</li>
<li>Highly autonomous and self starter</li>
<li>Very strong business acumen</li>
<li>You can quickly familiarize yourself with new and technically complex issues, prioritize them and organize yourself</li>
<li>Ideally, you already worked with ticket and CRM systems in the past (e.g. Jira, hubspot, Salesforce)</li>
<li>You are open to new ideas and approaches, you have excellent communication skills and you are familiar with fast implementation of solutions</li>
<li>You are quick to think on your feet and come with out of the box solutions </li>
<li>Perfect command of french language, your profile is rounded off by a very high proficiency in English and ideally in another language too.</li>
<li>Tech skills are a huge plus. You are familiar with concepts such as REST API’s, webhooks and tokens.</li>
</ul>
|
|
|
|
|
May 26th, 2020 09:50AM
|
May 26th, 2020 09:50AM
|
Deliverect
|
|
|
|
private:deliverect
|
deliverect.recruitee.com
|
careers.deliverect.com
|
Aug 8th, 2020 12:00AM
|
Marketing executive (based in France or Spain)
|
Open
|
Deliverect
|
|
Paris, IDF, 75000, FR
|
Paris
|
IDF
|
FRA
|
Aug 3rd, 2020 12:00AM
|
|
<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and has now nearly 70 employees.</p>
<p>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.</p>
<p> </p>
<p><strong>Reason for the role:</strong></p>
<p>To support our expansion we are looking for a <strong>Marketing Executive</strong> to undertake marketing projects for the benefit of our company in France and Spain.</p>
<p>You will organize creative campaigns and promotional events that can make a difference for our company’s success according to trends and customer requirements.</p>
<p>The ideal candidate will be passionate for the “art” of marketing and will have an abundance of ideas for building efficient strategies.</p>
<p>The goal is to reach out to the market and cultivate the customer’s interest in our services in ways that strengthen our reputation and facilitate our continuous growth.</p>
<p> </p>
<p><strong>Your responsibilities:</strong></p>
<p> </p>
<ul>
<li>Conceive and develop efficient and intuitive marketing campaigns</li>
<li>Organize and oversee advertising/communication and social media campaigns, exhibitions and promotional events</li>
<li>Support local partners with co-marketing activities</li>
<li>Conduct market research and analysis to evaluate trends, brand awareness and competition ventures</li>
<li>Initiate and control surveys to assess customer requirements and dedication</li>
<li>Write copy for diverse marketing distributions (brochures, press releases, website material etc.)</li>
<li>Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities</li>
<li>Monitor progress of campaigns using various metrics and submit reports of performance</li>
<li>Collaborate with managers in preparing budgets and monitoring expenses</li>
</ul>
<p> </p>
<p><strong>What we offer</strong></p>
<p> </p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command</li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
<li>Fresh fruit, a fridge and freezer filled with food, various types of cereal, coffee, tea and Friday drinks</li>
</ul><br/><br/><p> </p>
<ul>
<li>University Degree and a minimum of 2-3 years experience in a similar Marketing role, utilizing: Social media, managing ROI and KPI metrics, spearheading venue specific marketing initiatives, managing local outreach marketing programs, developing and managing local partnerships, managing relationships with partners.</li>
<li>Highly autonomous and self starter.</li>
<li>Knowledge of strategic planning principles and marketing best practices</li>
<li>Proficient in marketing tech (e.g. Hubspot, Mailchimp)</li>
<li>Excellent communication and people skills</li>
<li>Strong organizational and time-management abilities</li>
<li>Creativity and commercial awareness</li>
</ul>
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|
|
Aug 8th, 2020 01:49PM
|
Aug 8th, 2020 01:49PM
|
Deliverect
|
|
|
|
private:deliverect
|
deliverect.recruitee.com
|
careers.deliverect.com
|
Aug 8th, 2020 12:00AM
|
Technical Account Manager
|
Open
|
Deliverect
|
|
Paris, J, 75000, FR
|
Paris
|
J
|
FRA
|
Aug 3rd, 2020 12:00AM
|
|
<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and has now more than 70 employees.<br>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.<br><br></p>
<p><strong>Reason for the role:</strong></p>
<p>To support our expansion we are looking for a Technical Account Manager in our offices in France. </p>
<p>As a Technical Account Manager, you are in direct contact with our international customers, delivery channels and resellers (Point of Sales Vendors) </p>
<p>You provide our partners with important product information on our Delivery platform and provide support with technical or other questions concerning our product. You are responsible for the technical implementation of our large customers and partners and accompany them at the highest level through the first application steps with our product. Not only the customer contact will be important in this position, but also the coordination especially with our enterprise sales team and the customer success team.</p>
<p><br><br></p>
<p><strong>Your responsibilities:</strong></p>
<p><br></p>
<ul>
<li>You take care of our mid size and enterprise customers and resellers, ensure that the full potential of our Delivery Hub can be exhausted</li>
<li>You will be responsible for describing and escalating bugs through the appropriate internal channels</li>
<li>You handle complex implementation processes with the utmost of care, keeping a close eye on the specified KPIs</li>
<li>In collaboration with the Customer Success team, you accompany our customers through the different stages of escalation management</li>
<li>You work out the "best practice solutions" and create guides for internal and external use</li>
<li>You are very familiar with our service processes and you will also support efforts to constantly develop and improve these internally and externally</li>
</ul>
<p><br><strong>What we offer</strong></p>
<p><br></p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command </li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups in the food tech industry led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
</ul>
<p><br><br></p><br/><br/><p><strong>Background and skills:</strong></p>
<p><br></p>
<ul>
<li>University degree and relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas of (but not limited to), hospitality technologies, online marketing, e-commerce or IT</li>
<li>The customer needs are very important to you and you will be able to offer a truly service-oriented approach</li>
<li>Highly autonomous and self starter</li>
<li>Very strong business acumen</li>
<li>You can quickly familiarize yourself with new and technically complex issues, prioritize them and organize yourself</li>
<li>Ideally, you already worked with ticket and CRM systems in the past (e.g. Jira, hubspot, Salesforce)</li>
<li>You are open to new ideas and approaches, you have excellent communication skills and you are familiar with fast implementation of solutions</li>
<li>You are quick to think on your feet and come with out of the box solutions </li>
<li>Perfect command of french language, your profile is rounded off by a very high proficiency in English and ideally in another language too.</li>
<li>Tech skills are a huge plus. You are familiar with concepts such as REST API’s, webhooks and tokens.</li>
</ul>
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Aug 8th, 2020 01:49PM
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Aug 8th, 2020 01:49PM
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Deliverect
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private:deliverect
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deliverect.recruitee.com
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careers.deliverect.com
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Aug 10th, 2020 12:00AM
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Marketing executive (based in France or Spain)
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Open
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Deliverect
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Paris, IDF, 75000, FR
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Paris
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IDF
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FRA
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Aug 3rd, 2020 12:00AM
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<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and has now nearly 70 employees.</p>
<p>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.</p>
<p> </p>
<p><strong>Reason for the role:</strong></p>
<p>To support our expansion we are looking for a <strong>Marketing Executive</strong> to undertake marketing projects for the benefit of our company in France and Spain.</p>
<p>You will organize creative campaigns and promotional events that can make a difference for our company’s success according to trends and customer requirements.</p>
<p>The ideal candidate will be passionate for the “art” of marketing and will have an abundance of ideas for building efficient strategies.</p>
<p>The goal is to reach out to the market and cultivate the customer’s interest in our services in ways that strengthen our reputation and facilitate our continuous growth.</p>
<p> </p>
<p><strong>Your responsibilities:</strong></p>
<p> </p>
<ul>
<li>Conceive and develop efficient and intuitive marketing campaigns</li>
<li>Organize and oversee advertising/communication and social media campaigns, exhibitions and promotional events</li>
<li>Support local partners with co-marketing activities</li>
<li>Conduct market research and analysis to evaluate trends, brand awareness and competition ventures</li>
<li>Initiate and control surveys to assess customer requirements and dedication</li>
<li>Write copy for diverse marketing distributions (brochures, press releases, website material etc.)</li>
<li>Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities</li>
<li>Monitor progress of campaigns using various metrics and submit reports of performance</li>
<li>Collaborate with managers in preparing budgets and monitoring expenses</li>
</ul>
<p> </p>
<p><strong>What we offer</strong></p>
<p> </p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command</li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
<li>Fresh fruit, a fridge and freezer filled with food, various types of cereal, coffee, tea and Friday drinks</li>
</ul><br/><br/><p> </p>
<ul>
<li>University Degree and a minimum of 2-3 years experience in a similar Marketing role, utilizing: Social media, managing ROI and KPI metrics, spearheading venue specific marketing initiatives, managing local outreach marketing programs, developing and managing local partnerships, managing relationships with partners.</li>
<li>Highly autonomous and self starter.</li>
<li>Knowledge of strategic planning principles and marketing best practices</li>
<li>Proficient in marketing tech (e.g. Hubspot, Mailchimp)</li>
<li>Excellent communication and people skills</li>
<li>Strong organizational and time-management abilities</li>
<li>Creativity and commercial awareness</li>
</ul>
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Aug 10th, 2020 01:48PM
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Aug 10th, 2020 01:48PM
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Deliverect
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private:deliverect
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deliverect.recruitee.com
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careers.deliverect.com
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Aug 11th, 2020 12:00AM
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Technical Account Manager
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Open
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Deliverect
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Paris, J, 75000, FR
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Paris
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J
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FRA
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Aug 3rd, 2020 12:00AM
|
|
<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and has now more than 70 employees.<br>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.<br><br></p>
<p><strong>Reason for the role:</strong></p>
<p>To support our expansion we are looking for a Technical Account Manager in our offices in France. </p>
<p>As a Technical Account Manager, you are in direct contact with our international customers, delivery channels and resellers (Point of Sales Vendors) </p>
<p>You provide our partners with important product information on our Delivery platform and provide support with technical or other questions concerning our product. You are responsible for the technical implementation of our large customers and partners and accompany them at the highest level through the first application steps with our product. Not only the customer contact will be important in this position, but also the coordination especially with our enterprise sales team and the customer success team.</p>
<p><br><br></p>
<p><strong>Your responsibilities:</strong></p>
<p><br></p>
<ul>
<li>You take care of our mid size and enterprise customers and resellers, ensure that the full potential of our Delivery Hub can be exhausted</li>
<li>You will be responsible for describing and escalating bugs through the appropriate internal channels</li>
<li>You handle complex implementation processes with the utmost of care, keeping a close eye on the specified KPIs</li>
<li>In collaboration with the Customer Success team, you accompany our customers through the different stages of escalation management</li>
<li>You work out the "best practice solutions" and create guides for internal and external use</li>
<li>You are very familiar with our service processes and you will also support efforts to constantly develop and improve these internally and externally</li>
</ul>
<p><br><strong>What we offer</strong></p>
<p><br></p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command </li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups in the food tech industry led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
</ul>
<p><br><br></p><br/><br/><p><strong>Background and skills:</strong></p>
<p><br></p>
<ul>
<li>University degree and relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas of (but not limited to), hospitality technologies, online marketing, e-commerce or IT</li>
<li>The customer needs are very important to you and you will be able to offer a truly service-oriented approach</li>
<li>Highly autonomous and self starter</li>
<li>Very strong business acumen</li>
<li>You can quickly familiarize yourself with new and technically complex issues, prioritize them and organize yourself</li>
<li>Ideally, you already worked with ticket and CRM systems in the past (e.g. Jira, hubspot, Salesforce)</li>
<li>You are open to new ideas and approaches, you have excellent communication skills and you are familiar with fast implementation of solutions</li>
<li>You are quick to think on your feet and come with out of the box solutions </li>
<li>Perfect command of french language, your profile is rounded off by a very high proficiency in English and ideally in another language too.</li>
<li>Tech skills are a huge plus. You are familiar with concepts such as REST API’s, webhooks and tokens.</li>
</ul>
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Aug 11th, 2020 01:48PM
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Aug 11th, 2020 01:48PM
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Deliverect
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|
|
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private:deliverect
|
deliverect.recruitee.com
|
careers.deliverect.com
|
Aug 13th, 2020 12:00AM
|
Technical Account Manager
|
Open
|
Deliverect
|
|
Paris, J, 75000, FR
|
Paris
|
J
|
FRA
|
Aug 3rd, 2020 12:00AM
|
|
<p><strong>Who is Deliverect?</strong></p>
<p>Deliverect is a fast growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and has now more than 70 employees.<br>Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector.<br><br></p>
<p><strong>Reason for the role:</strong></p>
<p>To support our expansion we are looking for a Technical Account Manager in our offices in France. </p>
<p>As a Technical Account Manager, you are in direct contact with our international customers, delivery channels and resellers (Point of Sales Vendors) </p>
<p>You provide our partners with important product information on our Delivery platform and provide support with technical or other questions concerning our product. You are responsible for the technical implementation of our large customers and partners and accompany them at the highest level through the first application steps with our product. Not only the customer contact will be important in this position, but also the coordination especially with our enterprise sales team and the customer success team.</p>
<p><br><br></p>
<p><strong>Your responsibilities:</strong></p>
<p><br></p>
<ul>
<li>You take care of our mid size and enterprise customers and resellers, ensure that the full potential of our Delivery Hub can be exhausted</li>
<li>You will be responsible for describing and escalating bugs through the appropriate internal channels</li>
<li>You handle complex implementation processes with the utmost of care, keeping a close eye on the specified KPIs</li>
<li>In collaboration with the Customer Success team, you accompany our customers through the different stages of escalation management</li>
<li>You work out the "best practice solutions" and create guides for internal and external use</li>
<li>You are very familiar with our service processes and you will also support efforts to constantly develop and improve these internally and externally</li>
</ul>
<p><br><strong>What we offer</strong></p>
<p><br></p>
<ul>
<li>A very exciting position in close collaboration with a highly professional team</li>
<li>High level of responsibility with plenty of leeway</li>
<li>International team with lot of different nationalities and regular company & team events</li>
<li>Lively and open company culture with flat hierarchies and short chains of command </li>
<li>A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base</li>
<li>One of the most exciting start-ups in the food tech industry led by veteran entrepreneurs ready to disrupt the Hospitality world once again!</li>
</ul>
<p><br><br></p><br/><br/><p><strong>Background and skills:</strong></p>
<p><br></p>
<ul>
<li>University degree and relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas of (but not limited to), hospitality technologies, online marketing, e-commerce or IT</li>
<li>The customer needs are very important to you and you will be able to offer a truly service-oriented approach</li>
<li>Highly autonomous and self starter</li>
<li>Very strong business acumen</li>
<li>You can quickly familiarize yourself with new and technically complex issues, prioritize them and organize yourself</li>
<li>Ideally, you already worked with ticket and CRM systems in the past (e.g. Jira, hubspot, Salesforce)</li>
<li>You are open to new ideas and approaches, you have excellent communication skills and you are familiar with fast implementation of solutions</li>
<li>You are quick to think on your feet and come with out of the box solutions </li>
<li>Perfect command of french language, your profile is rounded off by a very high proficiency in English and ideally in another language too.</li>
<li>Tech skills are a huge plus. You are familiar with concepts such as REST API’s, webhooks and tokens.</li>
</ul>
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Aug 13th, 2020 01:50PM
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Aug 13th, 2020 01:50PM
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Deliverect
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