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private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Mar 19th, 2024 12:00AM
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Open
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Open
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Faithlife
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From HOAGIES to PROFIT
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- Logos Bible Software is truly amazing and significantly contributes to the mission of the Church.
- Christmas parties and other social events for employees
- Awesome, hardworking employees
- Remote work option
- Free soda on site
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Faithlife, now rebranded as Logos, appears to be trying to escape the onslaught of numerous negative reviews associated with the former brand. Instead of addressing their numerous errors, they seem intent in doubling-down on them.
Despite its 30+ year history, it seems like there are departments that are still allowed to operate with the disarray reminiscent of a fledgling startup, lacking clear structure and direction. Their culture seems to favor an arrogant, hustle-at-all-costs ethos, with little regard for healthy work-life balance and respectful workplace dynamics.
Because of the company's cost-cutting frenzy, workloads are overwhelmingly heavy, particularly with Foreign Languages, where managers, especially those of emerging lines of business, are expected to fulfill the responsibilities of several people. Every year, they're expected to hit higher revenue targets with even less money to work with, and somehow, also supposed to come up with more plans, more OKRs, more granular reports, and a ton of busywork so that others can take the credit. It's a reenactment of the Exodus 5:13 scenario: more bricks, less straw. The expectation to increasingly deliver while lacking the necessary support has created an irrational and frustrating situation. This environment is reinforced by regular meetings which often amount to no more than Performance measuring contests which, needless to say, fail to foster genuine team engagement.
When egregiously damaging decisions are made, leaders often evade direct responsibility. Instead, they hide behind convoluted jargon and delegate to others the dirty work of enforcing such decisions, thus sidestepping direct accountability. When employees seek clarity through specific questions, they are either lulled into a false sense of security or kept waiting for solutions that prove to be perpetually elusive and indefinitely postponed.
Leadership at the company tends to dismiss input from subject matter experts and fails to adequately communicate vital information. This disregard extends to contractors who, despite playing crucial roles, are treated as third-rate workers in the company. They face delayed payments, restricted access to information, exclusion from company benefits and social events, lack of safety net or insurance, and a pervasive sense of impending termination. Faithlife's contractors have the worst of both worlds: employee responsibilities and contractor benefits (i.e., zero). No recourse to HR. Are these practices in compliance with federal and state regulations?
In our grossly-mismanaged department, company culture is notably absent. The typical informal and social online gatherings common in other organizations are conspicuously missing here. To illustrate, my birthdays have slipped by unnoticed for several consecutive years. On the most recent occasion, instead of a celebration of another year of life, there was a meeting convened to inform contractors of a significant policy shift: the company would no longer provide the tools essential for their work, leaving them to fend for themselves in procuring necessary software and hardware.
Product managers, later renamed "business line owners," are overburdened, being expected to handle a broad spectrum of responsibilities, from sales and marketing to customer service and product strategy, often without sufficient resources or support, while pressured to make high-impact decisions in a short amount of time. As stressful as this is, the recent abrupt terminations of numerous employees, coupled with an alarmingly high turnover rate of talented individuals, alongside below-industry-standard pay and drastically reduced budgets, and the company's mishandling of basic obligations make the work experience nothing short of brutally demoralizing.
The refusal of the leadership to acknowledge and rectify mistakes, coupled with a culture that seems to value self-promotion over humility, will lead to its inevitable demise unless senior leadership owns these grave mistakes and reverses course immediately. With the incoming CEO, they have an extraordinary opportunity to do so.
The reviews here tell the same story: Faithlife, now known as Logos, is not what it used to be. At the end of the day, it's painfully obvious that their only concern is the bottom line, and that, despite the fact that they're in the business of selling Christian products, genuine Christian ethics are conspicuously absent.
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-1.0
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NEGATIVE
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-1.0
|
NEGATIVE
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-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
888280
|
Open
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Don't let single departments operate in silos. Apologize for the mistakes and openly rectify them. Do the right thing and hire your full-time contractors as employees. Make retroactive redress. Change course.
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0.0
|
[]
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REGULAR
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No
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No
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0.0
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Open
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|
|
Mar 21st, 2024 05:57AM
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Mar 21st, 2024 05:57AM
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Faithlife
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|
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private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Mar 14th, 2024 12:00AM
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Open
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Open
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Faithlife
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Constant change
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Many dedicated employees are deeply invested in the company's mission. Although the company is experiencing growth, it doesn't quite meet the pace expected by the private equity firm. One notable perk is the flexibility in choosing your work location.
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Faithlife experiences ongoing flux and instability. Growth objectives lack grounding in the current product capabilities, it is not ready for the lay market. Recent shifts in the subscription strategy fail to meet customer expectations (check the lengthy conversations on the company forums).
Leadership turnover occurs on an annual basis. Additionally, there is a noticeable lack of diversity in senior positions, compounded by a company-wide statement indicating that diversity is not a focal point in all-hands meetings.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
3.0
|
1.0
|
2.0
|
1.0
|
1.0
|
888280
|
Open
|
Address underperforming employees within the organization before the strain on top-performing employees becomes unsustainable.
|
0.0
|
[]
|
REGULAR
|
No
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Yes
|
|
4.0
|
Open
|
|
|
Mar 17th, 2024 06:24AM
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Mar 17th, 2024 06:24AM
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Faithlife
|
|
|
|
private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Feb 29th, 2024 12:00AM
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Open
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Open
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Faithlife
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Customer Success Manager
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Bellingham, WA
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Wait and see
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Wonderful product to promote to the world
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There have been a lot of changes in leadership
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|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
888280
|
Open
|
|
0.0
|
[]
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REGULAR
|
No
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Yes
|
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0.0
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Open
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|
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Mar 2nd, 2024 02:34AM
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Mar 2nd, 2024 02:34AM
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Faithlife
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|
|
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private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Feb 22nd, 2024 12:00AM
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Open
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Open
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Faithlife
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|
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Mehh
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Nice building and free coffee and soda!
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I didn't love working here - it got very cliquey and very competitive.
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|
|
|
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|
2.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
888280
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Feb 28th, 2024 02:14AM
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Feb 28th, 2024 02:14AM
|
Faithlife
|
|
|
|
private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Oct 7th, 2023 12:00AM
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Open
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Open
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Faithlife
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Empleado
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8
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Muy buena predisposición la laboral
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No he encontrado ninguna desventaja.
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1.0
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POSITIVE
|
1.0
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POSITIVE
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|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
888280
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
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Yes
|
|
0.0
|
Open
|
|
|
Oct 10th, 2023 12:09PM
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Oct 10th, 2023 12:09PM
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Faithlife
|
|
|
|
private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Oct 2nd, 2023 12:00AM
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Open
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Open
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Faithlife
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Software Engineer
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Bellingham, WA
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Great people to work with, hard to find career growth
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You are surrounded by people who are passionate about the product and are very knowledgeable.
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A lot of people have been with the company for a long time and there is not much growth that can happen unless you take initiatives. Company retention rate has been decreasing in the past few years though with the organizational, leadership changes. Pay bump is not great.
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|
|
|
|
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0.0
|
3.0
|
4.0
|
4.0
|
3.0
|
2.0
|
3.0
|
4.0
|
888280
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
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Yes
|
|
4.0
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Open
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|
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Oct 3rd, 2023 06:12AM
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Oct 3rd, 2023 06:12AM
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Faithlife
|
|
|
|
private:faithlife
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https://www.glassdoor.com?employer_id=888280
|
Sep 19th, 2023 12:00AM
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Open
|
Open
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Faithlife
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Sales
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Like Rats From a Sinking Ship
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Logos is the best product for what it does on the market at the moment. Great coworkers and middle management. They understand the vision and mission of the company.
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As others here have said, where does one begin? It was purchased by a private equity firm and the trend has continued to be one of make the largest profit margin possible. That meant cutting positions, cutting compensation, and cutting programs which were a benefit to company culture. As a result, it seems like every week someone quits. Also, the "data driven" culture has lead to work being dumped on those at the bottom of the ladder. All of the extra tools which are supposed to help the company just piles up busywork for those at the bottom. The company wants to set goals? Here's a program to set those goals that you have to somehow connect to those above you without being given much clarity. The company wants to make employees feel like they can advance in the company (which is not happening)? Here's another program that you have to figure out so you know how to go up the ladder. Oh, but you would like coaching? Nah. All of the responsibility is being put on those lower down the ladder and all of the mistakes made by senior leadership end up being taken out on those lower down. As others have mentioned, it still has the remnants of a great company culture, but even those remnants are being eroded away. (Not sure if this will be hidden from prospective employees as they are switching everything over to "Logos" now)
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
3.0
|
1.0
|
1.0
|
2.0
|
1.0
|
1.0
|
888280
|
Open
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Actually care for your employees by being creative in how you engage with them. Don't simply dump all the responsibility for their growth and engagement onto them. That loyalty is earned, not demanded or pleaded. Learn your market, don't simply rely on your employees to pull you out of a jam.
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0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Sep 20th, 2023 09:47AM
|
Sep 20th, 2023 09:47AM
|
Faithlife
|
|
|
|
private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Aug 17th, 2023 12:00AM
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Open
|
Open
|
Faithlife
|
Hha
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Orlando, FL
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No
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Ninguna ventaja tiene esta agencia
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Bajo salario, no permiten hacer over time
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
1.0
|
2.0
|
2.0
|
2.0
|
2.0
|
2.0
|
2.0
|
888280
|
Open
|
No
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Aug 19th, 2023 09:13AM
|
Aug 19th, 2023 09:13AM
|
Faithlife
|
|
|
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private:faithlife
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https://www.glassdoor.com?employer_id=888280
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Aug 5th, 2023 12:00AM
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Open
|
Open
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Faithlife
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Administrative
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|
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Previously a rare gem of culture and mission being converted into an ATM for private equity
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First and foremost the people here (old timer) are some of the best colleagues you could hope for. Even after PE takeover just the remnants of the past culture were amazing to see once I joined. Benefits overhaul was a very big positive, but not enough to compensate for the detractors that are brought in by a PE group. I was paid well and enjoyed a "mostly" unlimited PTO benefit.
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The typical stuff. More and more duties without compensation. Layoffs, and restructuring. Lack of budget for anything (product tracking, lunches, travel, etc). No backfills, and the dilution of the unique company mission/culture into the common corporate hive-mind. Leadership seems to be applying usual strategies to squeeze more cash from the established business. I can't blame them, but wonder if they consider how changes effect this very niche user base. Lack of solid direction and planning seems to hint at great disorganization at the top. This coupled with rapid departures of well-respected and liked leaders as well as other colleagues suggest an overall downhill trajectory. Its sad.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
0.0
|
3.0
|
4.0
|
3.0
|
2.0
|
5.0
|
2.0
|
4.0
|
888280
|
Open
|
I wont bother because its not going to be considered. PE playbook is the name of the game now. Good luck all.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Aug 6th, 2023 11:33AM
|
Aug 6th, 2023 11:33AM
|
Faithlife
|
|
|
|
private:faithlife
|
https://www.glassdoor.com?employer_id=888280
|
Jul 17th, 2023 12:00AM
|
Open
|
Open
|
Faithlife
|
Digital Marketing Contractor
|
Bellingham, WA
|
|
Solid experience at company
|
|
Coworkers were nice to work with and helped me as I learned the ropes. My manager was fantastic and I gained lots of experience that I use still today.
|
Was still optimizing remote workflow due to COVID when I arrived.
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
888280
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
No
|
|
2.0
|
Open
|
|
|
Jul 18th, 2023 10:41AM
|
Jul 18th, 2023 10:41AM
|
Faithlife
|
|
|