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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Jun 18th, 2022 12:00AM
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Open
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Open
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Open
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Fetch Rewards
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Multiple Support Positions Held
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Remote
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USA
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Best company I've ever worked for!
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Fetch is the best company I have ever worked for! They care about their employees - unlimited PTO (within reason), many advancement opportunities, quick promotions, great pay, supportive leadership, they value employees' opinions and ideas, the remote culture is fantastic., and top-level executives/management are transparent, and fun incentives!
My only complaint is that the company could use a better vetting process and disciplinary actions for lazy and incompetent workers. Some employees take advantage of the laid-back and autonomous atmosphere and go without punishment as they continue to do a poor job and remain employed. The majority of employees are good workers. However, that does not mean that the employees that are not performing should not be disciplined, trained more, etc. - it would only be fairer to everyone working hard.
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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4.0
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4.0
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Jun 20th, 2022 02:10AM
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Jun 20th, 2022 02:10AM
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Fetch Rewards
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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Mar 28th, 2022 12:00AM
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Open
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Open
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Open
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Fetch Rewards
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Support Specialist
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Birmingham, AL
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USA
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Don't apply!
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I was fired without no reason! I was told it was, because of my performance. However I was never coached on my performance. It was because of race and I questioned the so called PTO policy and I was bullied. They will fire you for anything!
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Nothing
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No job security
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Apr 21st, 2022 04:31PM
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Apr 21st, 2022 04:31PM
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Fetch Rewards
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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Oct 14th, 2021 12:00AM
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Open
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Open
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Open
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Fetch Rewards
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Recruiter
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New York, NY
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USA
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Best job I've ever had
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I've worked corporate most of my career, so this is my first start-up. There are definitely processes that need to be worked out, but I like that I actually have a hand in building them. There's no "stay in your lane" or "Hey that didn't work, why did you try that?". If you like to be given a list telling you what to do, that's fine, but you probably wouldn't like it here. If you enjoy learning new skills, taking on new projects, and taking part in the building of a startup, then Fetch Rewards will be an absolute playground for you.
Interview process was great. Everyone I spoke to was nice, no one spoke down to me or asked trick questions, which felt like all of my interviews in 2020 to be honest. I told them what I wanted for salary, and the market data showing why I was looking for that, and they just said, "that's fair. We want you. We're happy to offer you that".
When you sign your offer, they say, "Pick a laptop, pick a desk, pick a chair". You go through Fetch University so it's easy to understand how to explain the app and do your job. You can actually take time off. I've had to go to the doctor a few times, and I simply update my Slack to "Away" and it's understood that I am away. I get my work done and I've always been a bit of an overachiever, so if anything, they have to tell me to take the time sometimes haha
The company recently got funding, so 2022 will bring a lot of improvements across the board, and what's great is they are building things off of confidential surveys regularly sent to employees. I'm not going to say every day is perfect. I think anyone who claims that about anything is a red flag. That said, pros vs. cons, there are infinitely more pros, and the cons are far better than cons of past companies I've worked for. I've also already discussed 2 possible career tracks with my manager, and it hasn't even been a full year. He brought this up, I didn't have to.
If you are considering working here, I would make sure you vibe with your Manager, and you like the idea of working autonomously and not knowing exactly what each day will bring. If you think the answer is yes to both, I honestly think you'll be very happy here.
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Unlimited PTO, free laptop, WFH equipment, stock options, medical/dental/vision, pet insurance, wellness program, remote happy hours/team activities, weekly meetings with Founder Wes, room for growth.
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Remote won't suit everyone, hybrid offices help!
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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4.0
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5.0
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Oct 16th, 2021 03:22AM
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Oct 16th, 2021 03:22AM
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Fetch Rewards
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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Apr 19th, 2021 12:00AM
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Open
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Open
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Open
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Fetch Rewards
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Fraud Analyst
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Remote
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USA
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Wonderful World of Fraud Prevention
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Huge department. Lots of support. They cater to your learning style. It's remote. Lots of meetings. They are a start up so they are evolving. Inclusive environment. Everyone is super chill so long as you pull your own weight.
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Benefits, Emotional Support, Equipment, Room for advancement
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Schedule based on tenure, no set in stone training curriculum.
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0.0
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0.0
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5.0
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4.0
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5.0
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5.0
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4.0
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5.0
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Apr 21st, 2021 03:19AM
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Apr 21st, 2021 03:19AM
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Fetch Rewards
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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Mar 23rd, 2021 12:00AM
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Open
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Open
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Open
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Fetch Rewards
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Data Integrity Specialist
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Madison, WI
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USA
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This job is amazing
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No other employer has ever made me feel so valued as him an employee and a human. You will be listen to you will be valued and employers and management are willing to work with you and be flexible regarding appointments paid time off sickleave vacation time and personal affairs they understand that you are a human and that things happen
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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Mar 25th, 2021 03:49AM
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Mar 25th, 2021 03:49AM
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Fetch Rewards
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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Apr 15th, 2020 12:00AM
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Open
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Open
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Fetch Rewards
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Client Support Specialist (Former Employee)
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Madison, WI
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USA
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A Hot mess
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There is absolutely no consistency, nor proper direction. If you have questions regarding a policy or need assistance there is isn't someone you can rely on. Most of their employees are assigned work above their pay grade. Leads are great but are overworked and not paid enough. Cares about numbers versus the quality that the agent gives to the client. Want diversity? want your opinions to be valued? liveable wage? you won't find it here. you'd be better off working at McDonald's.
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0.0
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0.0
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2.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Dec 16th, 2020 06:21PM
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Dec 16th, 2020 06:21PM
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Fetch Rewards
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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Feb 5th, 2020 12:00AM
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Open
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Open
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Fetch Rewards
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Customer Support Specialist (Former Employee)
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131 W. Wilson St Madison WI 53703
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They are very friendly, understanding and flexible.
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I do not have any complaints about Fetch Rewards. I loved working with the employees and for the company. There were willing to work with my home life schedule and were very caring and flexible to my needs.
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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Dec 16th, 2020 06:21PM
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Dec 16th, 2020 06:21PM
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Fetch Rewards
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private:fetchrewards
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https://www.indeed.com/cmp/fetch-rewards/reviews
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Nov 5th, 2019 12:00AM
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Open
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Open
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Fetch Rewards
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Customer Support Specialist (Former Employee)
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Madison, WI
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USA
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Constant Evolution of Company Resulted in Failure to Provide Constructive Feedback to Employees
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Nothing is ever the same. This company only wants to grow. They do not care about you as a person. This job is non-stop. But it does not pay enough for what it feels like it takes from you.
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5.0
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0.0
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3.0
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1.0
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3.0
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1.0
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4.0
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3.0
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Dec 16th, 2020 06:21PM
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Dec 16th, 2020 06:21PM
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Fetch Rewards
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private:fetchrewards
|
https://www.indeed.com/cmp/fetch-rewards/reviews
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Nov 4th, 2019 12:00AM
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Open
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Open
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Fetch Rewards
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Sr. Business Intelligence and Analytics Lead (Former Employee)
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Chicago, IL
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ISR
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A Company with Great Ideas
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Typical day is finding insights about consumer behavior. Most people are easy to work with and are valuable teammates. The most unpleasant part of working there is office politics. I liked the vision of the 26 yr old CEO and where he wants to take the company. Also I did not find a lot of micro management rather a white board where you are free to add to the roadmap.
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2.0
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1.0
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3.0
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3.0
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1.0
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3.0
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4.0
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2.0
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Dec 16th, 2020 06:21PM
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Dec 16th, 2020 06:21PM
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Fetch Rewards
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private:fetchrewards
|
https://www.indeed.com/cmp/fetch-rewards/reviews
|
Oct 10th, 2019 12:00AM
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Open
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Open
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Fetch Rewards
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Customer Support Specialist (Former Employee)
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Madison, WI
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USA
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Frustrating
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Had a faulty computer when I started, didn’t have the proper training finally after two months of a faulty computer was given a new one that was a completely different OP system... Had to learn that computer all over again. Was told they do not look at numbers, but then they had complained about numbers and got mad at me because my numbers were not high enough... not taking in consideration I never a computer that was working. Then proceeded to say ask away Owen it comes to questions and not knowing, But got upset when questions asks. Management was all over the place, which granted it’s still considered a start up, but still.
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5.0
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2.0
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2.0
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2.0
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3.0
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1.0
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3.0
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2.0
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Dec 16th, 2020 06:21PM
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Dec 16th, 2020 06:21PM
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Fetch Rewards
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