|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Jan 24th, 2021 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
Client Support Specialist
|
United States
|
USA
|
Ok pay, not much room for advancement
|
|
Ability to work from home
May get a shift that better suits life
Work with a team
|
Not a lot of opportunity for upward mobility
|
|
|
|
|
|
|
0.0
|
3.0
|
3.0
|
2.0
|
3.0
|
2.0
|
3.0
|
|
1123530
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Aug 7th, 2020 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
Devops Engineer
|
United States
|
USA
|
Great company that invests in you
|
|
Awesome IT manager
Great group of team members in Engineer
Offers many opportunities to just learn
Open communication especially with COVID
|
Never got to try the deli due to covid :(
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1123530
|
Open
|
Please continue growing. It's been fantastic to see so much happen so quickly.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Jul 6th, 2020 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
Business Development Manager
|
Chicago, IL
|
|
Fabulous Company
|
|
FSX is a fabulous company to work for. FSX promotes inclusion, diversity, innovation and encourages collaboration. I have worked here for over three years and the products and solutions are always improving to serve and meet client’s needs.
|
More company paid holidays would be nice.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
1123530
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Mar 24th, 2020 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
Anonymous Employee
|
Dallas, TX
|
|
run away as fast as you can...
|
|
free food sometimes, relaxed work attire
|
bad management, not enough compensation, constant turnover
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
1.0
|
2.0
|
3.0
|
2.0
|
2.0
|
1.0
|
1.0
|
|
1123530
|
Open
|
I would recommend actually listen to your good employees to retain them and not let them walk away. Things could be so much better and morale could have been higher.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Feb 17th, 2020 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
Product Specialist
|
Irving, TX
|
|
Glass Ceiling, Revolving Door, Unstable Technology
|
|
Free gym in the building.
If you are favorited and don't complain about promised raises in pay and/or anything like I did, you are safe (maybe).
|
Constant shift in organization of company including but not limited to upper and lower management of client facing, product, and technology teams.
No real HR department. HR is now also over the CS team - who does that team go to with issues? HR also routinely gossips with others after company firings...is that even legal?
Promises of pay raises to accompany new titles and increased responsibilities but never delivered for years.
Promises of new titles/responsibilities never delivered.
Consistent firings of internal DEV and Product teams alongside new contracts with outside technology companies - another revolving door.
No understanding (or concern) from the top about the importance/infinite number of tasks performed on a daily basis by CS, DI, App Ops, Product teams which makes firings more detrimental to the company than the individual.
It is very clear certain firings are distinctly ego-based with no foresight on company-wide impact.
Paradoxical protection of certain agents with no company knowledge or real responsibilities - weight of hammer falls on the underpaid employees doing all of the work.
Websites have been down for more than 2-7 days at a time at least once a year for the last 3 years. Technology issues happen...but when this occurs, no information is given to employees, management over-promises the work of lower teams in regards to recovery/client retainment plans without understanding what is needed to fulfill promises, and lower/mid level employees are fired unnecessarily
Higher turnover rate ensures more "safety" time for some employees who slack on their responsibilities, put their responsibilities on others, are generally toxic, or truly don't care about the company. It isn't just management - some people who are there shouldn't be and some people who quit/were fired would be making a difference today.
I'll leave it there. At this point, it seems like unless you are a reference/friend of the company's investors, you will be A)overworked and underpaid, B) unsafe from seemingly random firings to protect mid/upper management, C)promised things to get dirty jobs done and then never delivered what you were promised, or all of the above.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
5.0
|
2.0
|
2.0
|
1.0
|
2.0
|
1.0
|
1.0
|
|
1123530
|
Open
|
Don't make promises you can't keep.
There is such a thing as too much change.
Focus more on the people who truly care about the company and work hard. Weed out the people who don't.
Take more time before firing key players (not only to make sure it's the right choice, but for knowledge retention...so much lost knowledge every day).
*Most importantly: Take your egos out of the equation.
Advice to employees: If you are there and are being mistreated, and you have the ability to look for something better(or just decent), do it now. If not, I sincerely hope that things improve for you.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Aug 2nd, 2019 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
|
United States
|
USA
|
Worst Place to Work!
|
|
None that I can recall
|
Work life balance is basically absent. Make you work insane hours with zero acknowledgement of the effort you have put in. Don't recall how many weekends and late nights I've put in. Hikes and bonus are non existent. There is no motivation to work hard and overall a toxic environment. Job security is virtually absent. They fire employees over no premise. No structure to evaluate performance or growth path.
Stay away from this place if you can.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
4.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
1123530
|
Open
|
No point in giving coz it will never be implemented.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
May 30th, 2019 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
Legal Assistant
|
Dallas, TX
|
|
Legal assistant
|
|
Everyone is friendly, polite and welcoming
|
No room to grow
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
2.0
|
3.0
|
2.0
|
1.0
|
1.0
|
2.0
|
|
1123530
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Apr 11th, 2019 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
|
United States
|
USA
|
Great balance at FSX
|
|
I've found FSX to be a place of employment that embraces flexibility when it comes to the demands of the work and balance with home life. While this company is small in size the team's place heavy emphasis on consistent, constant delivery. We focus on teamwork to achieve that goal.
|
FSX is a small to medium size company where you sometimes need to accept that side of business that a big company does not encounter.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
5.0
|
4.0
|
3.0
|
4.0
|
4.0
|
|
1123530
|
Open
|
Continue doing what you're doing and find areas where you can additionally reward the team members for their effort.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
9.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Apr 10th, 2019 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
|
Irving, TX
|
|
Extraordinary Coworkers & Phenomenal Company
|
|
-File & ServeXpress has some of the most talented coworkers I've ever had the privilege of working with. If you work here, you can learn from everyone you meet.
-All the managers genuinely care and try to enable you to succeed.
-Flexible working hours
|
-Sometimes can be stressful but over all its a great place to work.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
4.0
|
5.0
|
3.0
|
4.0
|
5.0
|
|
1123530
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|
|
private:file&servexpressholdings
|
https://www.glassdoor.com?employer_id=1123530
|
Mar 22nd, 2019 12:00AM
|
Open
|
Open
|
File & ServeXpress
|
|
United States
|
USA
|
Great if you're low level or inner circle. horrible if you're mid level and not inner circle
|
|
Interesting work. Challenging work. Can build/improve processes, teams. Great collaboration (unless you're working with inner circle and are the designated scapegoat).
|
Immature / fearful management (if not inner circle). Scapegoating culture.
|
-1.0
|
NEGATIVE
|
|
|
|
|
1.0
|
1.0
|
1.0
|
1.0
|
4.0
|
3.0
|
2.0
|
|
1123530
|
Open
|
Learning Organization is hard to build, if you know there's an inner circle which throws people under the bus to protect each other. Culture could be great. Amazing how toxic a couple of untouchable bad seeds can be.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Feb 8th, 2021 07:03PM
|
Feb 8th, 2021 07:03PM
|
File & ServeXpress Holdings
|
Consumer Services
|
|