private:globalcashcard-2
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https://www.glassdoor.com?employer_id=955369
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Feb 16th, 2021 12:00AM
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Open
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Open
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Global Cash Card
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Customer Service Representative
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Irvine, CA
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this company takes anyone
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You are employed and not out of work
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salary, hours, training, the job
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-1.0
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NEGATIVE
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0.0
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NEUTRAL
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|
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0.0
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2.0
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1.0
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1.0
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1.0
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1.0
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1.0
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955369
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Open
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raise salary, improve training
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0.0
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[]
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REGULAR
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No
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No
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1.0
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Feb 24th, 2021 03:37PM
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Feb 24th, 2021 03:37PM
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Global Cash Card
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Banks
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private:globalcashcard-2
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https://www.glassdoor.com?employer_id=955369
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Nov 26th, 2019 12:00AM
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Open
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Open
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Global Cash Card
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Customer Service Representative
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Aliso Viejo, CA
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Horrible
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Consistent Hours
Nice office building
Secure Office
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Supervisors never want to take an escalated call
Calls always get dropped then its your fault
working holidays/weekends
young young people who don't care
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-1.0
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NEGATIVE
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-1.0
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NEGATIVE
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-1.0
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DISAPPROVE
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0.0
|
1.0
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3.0
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1.0
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1.0
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3.0
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1.0
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955369
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Open
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Have your supervisors step up to the plate and answer escalated phone calls and get the mad people off the phone instead of having them wait forever.
take your job seriously and respect the people on the phone call are clearly having an issue with their money and are upset.
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0.0
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[]
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REGULAR
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No
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No
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1.0
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|
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Feb 24th, 2021 03:37PM
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Feb 24th, 2021 03:37PM
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Global Cash Card
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Banks
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private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Aug 21st, 2019 12:00AM
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Open
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Open
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Global Cash Card
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Anonymous
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United States
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USA
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Typical
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Breaks and lunch we’re good. Coworkers made it a better environment
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Nothing to really be worried about
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0.0
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4.0
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0.0
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0.0
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0.0
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0.0
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0.0
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955369
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Open
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Keep performing training for refreshments
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0.0
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[]
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REGULAR
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No
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No
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0.0
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|
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Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|
private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Feb 14th, 2019 12:00AM
|
Open
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Open
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Global Cash Card
|
Dispute Analyst
|
Irvine, CA
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Awesome
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Great company to learn different departments
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Not very good benefits and low raises
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1.0
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POSITIVE
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1.0
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POSITIVE
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1.0
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APPROVE
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0.0
|
3.0
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3.0
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3.0
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4.0
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1.0
|
3.0
|
|
955369
|
Open
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|
0.0
|
[]
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REGULAR
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No
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No
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4.0
|
|
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|
Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|
private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Oct 18th, 2018 12:00AM
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Open
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Open
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Global Cash Card
|
Call Center Representative
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Irvine, CA
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ALOT OF OVERTIME
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The overtime is amazing and great money
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Job security is not guaranteed
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0.0
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3.0
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5.0
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5.0
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5.0
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5.0
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5.0
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955369
|
Open
|
Stop yelling all the time
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0.0
|
[]
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No
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Yes
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0.0
|
|
|
|
Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|
private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Oct 4th, 2018 12:00AM
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Open
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Open
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Global Cash Card
|
Call Center Representative
|
Irvine, CA
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working at adp/gcc call center
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Irvine/surrounding area nice, places like arby's, el pollo loco, mcdonalds just down the street.
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Poor training, low pay, hard work, tough callers (you're dealing with their money). They put you on tough calls with very minimal training. Often requires putting callers on hold to get supervisor help, but supervisors often busy. Pay does not match work required. Only take this job if nothing else available.
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-1.0
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NEGATIVE
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0.0
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NEUTRAL
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0.0
|
NO_OPINION
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2.0
|
2.0
|
2.0
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2.0
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1.0
|
1.0
|
2.0
|
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955369
|
Open
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Better training, Better pay = better customer service.
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0.0
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[]
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REGULAR
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No
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No
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1.0
|
|
|
|
Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|
private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Sep 28th, 2018 12:00AM
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Open
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Open
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Global Cash Card
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|
United States
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USA
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This place pushes the boundaries of a scam
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none, zero, nothing. What a joke.
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This place is a defrauding, scamming mess
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-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
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2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
955369
|
Open
|
|
0.0
|
[]
|
|
No
|
Yes
|
|
1.0
|
|
|
|
Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|
private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Aug 27th, 2018 12:00AM
|
Open
|
Open
|
Global Cash Card
|
Call Center Representative
|
United States
|
USA
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Glad I left this place.
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Over time is the only pro I could say about this place.
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Low pay. A lot of drama between coworkers, it’s like high school. Only way you’ll move up is if you’re family. All supervisors, leads and manager are related. I looked up the reviews out of curiosity and it seems like nothing has changed.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
2.0
|
1.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
955369
|
Open
|
I don’t even know where to start.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|
private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Aug 14th, 2018 12:00AM
|
Open
|
Open
|
Global Cash Card
|
Customer Service Professional
|
Irvine, CA
|
|
Horrible management team
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The only nice thing I can say is the nice trainer we had for the short amount of time.
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They promote their own family members or friends only. None of them have people skills or training to manage a team. GCC supervisors speak highly of providing the support to help their employees succeed, however when we do reach out for help they totally ignore their staff.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
955369
|
Open
|
I heard GCC was bought out by ADP. I hope they get rid of the negativity and management team.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|
private:globalcashcard-2
|
https://www.glassdoor.com?employer_id=955369
|
Apr 28th, 2018 12:00AM
|
Open
|
Open
|
Global Cash Card
|
CSP
|
Irvine, CA
|
|
EH
|
|
Over time. benefits. good if you need something temporary.
|
no growth. only lateral. moves. no raises. two main managers are brother and sister.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
1.0
|
2.0
|
1.0
|
2.0
|
1.0
|
2.0
|
1.0
|
|
955369
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Feb 24th, 2021 03:37PM
|
Feb 24th, 2021 03:37PM
|
Global Cash Card
|
|
Banks
|