Indeed Profile Reviews

Track HiOperator reviews on Indeed to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:hioperator https://www.indeed.com/cmp/hioperator/reviews Oct 5th, 2022 12:00AM Open Open Open HiOperator Executive Assistant/Sales Operation Assistant Dallas, TX USA Great place to work! This has been by far one of the most laid back friendly environments I’ve worked in. Show up and do your job and you’ll have no problems! I love it here! 1.0 0.0 5.0 5.0 5.0 5.0 5.0 5.0 Oct 6th, 2022 04:17PM Oct 6th, 2022 04:17PM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews Sep 28th, 2022 12:00AM Open Open Open HiOperator Fraud Investigator Buffalo, NY USA Free coffee and depressing work conditions When I started there was a goal to hire hundreds more workers. Within a couple months they were arbitrarily firing people and then layed off the rest. Coffee Everything else 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Sep 30th, 2022 01:22PM Sep 30th, 2022 01:22PM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews Sep 21st, 2022 12:00AM Open Open Open HiOperator Customer service representative Dallas, TX USA Unprofessional If you like unprofessionalism and workplace drama, this would be a great place for you to work! At the interview, I was lied to about the pay. They say you will get bonuses but, they will do what they can to prevent you from getting the bonus that you earned because they can’t afford to pay you. They will fire you just because they feel like it. Training is terrible. No job security. 0.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 Sep 22nd, 2022 09:26AM Sep 22nd, 2022 09:26AM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews Aug 24th, 2022 12:00AM Open Open Open HiOperator Virtual Assistant Remote USA Horrible Job Horrible Company This is one of the WORSE places that I’ve came across in my Many years of working. They do not pay on time, they have scammed a few people I know out of jobs/money, also, people don’t always get their 40 hours. There’s rarely any over time. They claim you will have an hour lunch before you start but it’s cut down to 30 minutes. The supervisors can be very rude as well! If you’re looking to work for this company, let me save you te time, energy and headache. Zero stars For Sure. 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Aug 27th, 2022 02:39AM Aug 27th, 2022 02:39AM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews Jul 24th, 2022 12:00AM Open Open Open HiOperator Customer Happiness Engineer Buffalo, NY USA a revolving door of employees I began at the company in 2019 when there was about 15 employees and watched it grow to 200+ employees in 2 states through 2021. At one point I was the second-longest tenured employee at the company that wasn’t in operations. At face value the workplace is friendly and inviting, they hire very nice people and your coworkers will almost definitely be super chill. The people you work alongside on the floor are the best part of the job. The owners & managers are charismatic and things will sound great during your hiring process. Management (as a department/general policy) is another story. I will say nothing other than to read other reviews and trust them. Same with the owners of the company. Google them. Read articles and reviews. I enjoyed interacting with them as people. I did not appreciate the way they did business. After 2.5 years of increasing workloads and responsibility, I asked for my first raise/cost of living increase and was let go the next morning. I knew this could be a possibility and had prepared financially. Nine months later, the listed starting pay is more than I asked for my raise to be. I appreciated my time there. I just wish they focused on employee retention at all. I think they could be a much stronger company if they focused on incentivizing people to stick around instead of focusing on regularly retraining replacements. As it stands, I cannot recommend applying here unless you absolutely need a job right away while you look for another more consistent workplace. 0.0 0.0 1.0 1.0 2.0 1.0 1.0 1.0 Jul 25th, 2022 09:45AM Jul 25th, 2022 09:45AM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews Jul 5th, 2022 12:00AM Open Open Open HiOperator Customer happiness engineer (Fraud analyst for Chime Bank) Buffalo, NY USA Don’t do it! This place is terrible. Very unprofessional and waste of time. Do yourself and stay away. Anything is better than company. Honestly one of the worse companies I have ever worked for. 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Jul 6th, 2022 02:58AM Jul 6th, 2022 02:58AM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews Jun 3rd, 2022 12:00AM Open Open Open HiOperator Fraud Investigator Buffalo, NY USA Decent place to work. There's little ability to move up. However, both coworkers and management are friendly. If you put in the effort you'll see it reflected on your bonuses. 0.0 0.0 3.0 0.0 0.0 0.0 0.0 0.0 Jun 4th, 2022 03:18AM Jun 4th, 2022 03:18AM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews May 23rd, 2022 12:00AM Open Open Open HiOperator CHE Dallas, TX USA Unfair and misleading workplace Pay attention to the past reviews! Management is absolutely useless. Will halfway train you without an actual trainer, then expect perfection when they don’t know anything either. Some days are slow, and you will go home early. Coworkers contribute to the inappropriate workplace with a VERY loose dress code. Company is inclusive but does not act on actual claims of misconduct. Supervisors are in romantic relationships with agents which causes favoritism. Also, make sure you know how to play ping pong. It seems to be the only thing that matters in this company. Definitely not my favorite job. View, benefits Favoritism, management, no advancement 0.0 0.0 1.0 2.0 1.0 1.0 2.0 1.0 May 25th, 2022 01:49AM May 25th, 2022 01:49AM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews May 9th, 2022 12:00AM Open Open Open HiOperator Escalations customer support agent Dallas, TX USA Terrible place DO NOT WORK HERE. There company is based on high turnover. They don’t care about any of the employees. TERRIBLE WORK CULTURE. Worst place I ever worked Nothing Everything 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 May 10th, 2022 02:50AM May 10th, 2022 02:50AM HiOperator
private:hioperator https://www.indeed.com/cmp/hioperator/reviews May 2nd, 2022 12:00AM Open Open Open HiOperator Customer Happiness engineer 241 Main St. Do your research! I’ve never felt more disposable in my life. The fact that they laid off me and almost the entire floor of employees with a couple hours of notice is crazyyyyyy. I’ve been looking for work for a month and unemployment has yet to kick in. Don’t work here unless you’re cool with being let go at anytime for absolutely no reason. 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 May 3rd, 2022 03:03AM May 3rd, 2022 03:03AM HiOperator

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