private:hocoma
|
https://www.glassdoor.com?employer_id=697508
|
Oct 7th, 2020 12:00AM
|
Open
|
Open
|
Hocoma
|
|
France
|
FRA
|
Great supporting team
|
|
Stimulating environment of complex medical devices
|
Too short experience to judge
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
697508
|
Open
|
|
0.0
|
[]
|
INTERN
|
No
|
No
|
|
0.0
|
|
|
|
Mar 2nd, 2021 08:51PM
|
Mar 2nd, 2021 08:51PM
|
Hocoma
|
Health Care
|
Technology Hardware & Equipment
|
private:hocoma
|
https://www.glassdoor.com?employer_id=697508
|
Apr 9th, 2019 12:00AM
|
Open
|
Open
|
Hocoma
|
General Manager
|
Norwell, MA
|
|
Missing decision making authonomy
|
|
High tech business, learning all on the go, huge potential to learn
|
Close to zero decision authonomy, all decisions done in Switzerland, mostly by CEO personally
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
-1.0
|
DISAPPROVE
|
1.0
|
3.0
|
3.0
|
3.0
|
2.0
|
2.0
|
3.0
|
|
697508
|
Open
|
Empower people and give them possibility to take decisions
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Mar 2nd, 2021 08:51PM
|
Mar 2nd, 2021 08:51PM
|
Hocoma
|
Health Care
|
Technology Hardware & Equipment
|
private:hocoma
|
https://www.glassdoor.com?employer_id=697508
|
Jun 21st, 2018 12:00AM
|
Open
|
Open
|
Hocoma
|
Service Technician
|
Norwell, MA
|
|
A good entry to field service
|
|
Working as a Service Technician at Hocoma Inc. provides a good introduction to being in a field service position. You grow and develop your customer support skills, assisting customers remotely over the phone from the office and working directly with them in person while on the road. There is a high volume of travel with this role and you can expect to see a lot of different places around the country. There is a good US team in place and everyone in the office works to support each other.
|
Trouble shooting and repairs are often limited to simply changing parts out as opposed to be able to actually fix things. This can be frustrating when you run into repairs that would be easier and cheaper to fix then to replace the whole component. For example if there are times you have to replace Ethernet cables with a bad connection on the end. Rather than clipping the defective end and crimping a new RJ-45 connector on, you have to pull the cable and replace the whole thing.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
3.0
|
3.0
|
4.0
|
4.0
|
3.0
|
|
697508
|
Open
|
The US service team needs to hire more technicians. With the number of devices being installed and supported, and paperwork work requirements also increasing more people are needed to better take care of the added volume of work.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 2nd, 2021 08:51PM
|
Mar 2nd, 2021 08:51PM
|
Hocoma
|
Health Care
|
Technology Hardware & Equipment
|
private:hocoma
|
https://www.glassdoor.com?employer_id=697508
|
Mar 14th, 2017 12:00AM
|
Open
|
Open
|
Hocoma
|
Field Service Technician
|
Norwell, MA
|
|
Good stepping stone
|
|
Company is a good stepping stone to get into the med tech/ biotech field.
Got to travel quite a bit. Visited most of the US and many other countries.
|
Salary is a joke. For the amount of travel 80%+ the salary is a complete joke. Other companies are paying twice what Hocoma offers with a lot less less travel.
The biggest slap in the face was when I asked for a raise after being there for 2 years without a raise and I was told no. Then the company goes and hires new people and their starting salary was higher than what I was making after being there for 2 years. They didn't even try to hide it. They posted the offering salary online. Needless to say I gave my 2 weeks notice as soon as I found this out.
The annual bonus is a joke. They say it's 5k but each year I got less than $500. Complete joke.
Switzerland has too much interference within the US company. Can't even take a dump without asking Switzerland if it's okay to do so.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
1.0
|
2.0
|
2.0
|
1.0
|
1.0
|
|
697508
|
Open
|
Keep your employees happy. Everyone will leave within a year or 2 because the stress of travel and the low salary aren't worth it.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 2nd, 2021 08:51PM
|
Mar 2nd, 2021 08:51PM
|
Hocoma
|
Health Care
|
Technology Hardware & Equipment
|
private:hocoma
|
https://www.glassdoor.com?employer_id=697508
|
Dec 15th, 2014 12:00AM
|
Open
|
Open
|
Hocoma
|
Field Service Engineering
|
Norwell, MA
|
|
Get your feet wet but not a long term career
|
|
US Division office is very outgoing with great attitudes. The machine are technical and will give you a good start into the robotics field. Great career opportunity if you are looking to start into the Rehabilitation and/or Robotics field.
|
No growth in the company at all. Hocoma might give you a new title but that is it, no additional responsibilities to better your skills in the field you are in. Switzerland service group second guesses everything the US Service team performs. No long term growth unless you are just looking to be in Service and no more. All field service engineer task of logistics, help desk, field service for the entire US/CAN, scheduling and sometimes IT. All field service engineers are based in Norwell, Ma instead of having them spread across the US. Very high turnover in the company as well. Average employee work years is around 2 years for Service and Sales team.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
2.0
|
2.0
|
3.0
|
2.0
|
1.0
|
2.0
|
2.0
|
|
697508
|
Open
|
Let the team grow and and split up some of the service roles. The team needs engineers out West so they can service the West coast instead of having the customer wait weeks to go out there when it's convenient for someone to be in that area. West coast is suffer from lack of service over the years.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 2nd, 2021 08:51PM
|
Mar 2nd, 2021 08:51PM
|
Hocoma
|
Health Care
|
Technology Hardware & Equipment
|
private:hocoma
|
https://www.glassdoor.com?employer_id=697508
|
Dec 22nd, 2013 12:00AM
|
Open
|
Open
|
Hocoma
|
MSC Thesis Student
|
Italy
|
ITA
|
A very happy six-months experience
|
|
Interesting and challenging projects. Very friendly environment and organisation. Well connected workplace, one can more than easily live in Zurich.
As a student, you are given freedom and expected to have initiative.
I saw a lot of collaboration between people of different divisions.
At the time I was there, they were about to acquire new space for expansion.
|
People like meetings, a lot! You will be attending many of them.
There seems to be no clearly defined Research and Development department.
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
3.0
|
4.0
|
3.0
|
|
697508
|
Open
|
|
0.0
|
[]
|
INTERN
|
No
|
No
|
|
1.0
|
|
|
|
Mar 2nd, 2021 08:51PM
|
Mar 2nd, 2021 08:51PM
|
Hocoma
|
Health Care
|
Technology Hardware & Equipment
|
private:hocoma
|
https://www.glassdoor.com?employer_id=697508
|
Jul 4th, 2013 12:00AM
|
Open
|
Open
|
Hocoma
|
Field Service Tech
|
Boston, MA
|
|
Field Service-Good resume builder, no reason to stay long term
|
|
Devices are highly technical, and the therapists you will work with are usually pretty nice
|
company is not built for growth. There is no territories for technicians, so you will fly all over the place and spend a ton of time away from home. Company does not make decisions that will increase customer satisfaction and make the company more efficient, seems the company wants to keep making the same margin regardless if that means drastically lower sales numbers. Extremely high turnover companywide
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
1.0
|
2.0
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
697508
|
Open
|
Realize that if you are going to call yourself an industry leader, follow the business model for the companies you think you should be in the same tier as. What works in other countries doesn't work here in the USA. Take care of your employees...when people constantly leave that is a reflection of a poor environment.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 2nd, 2021 08:51PM
|
Mar 2nd, 2021 08:51PM
|
Hocoma
|
Health Care
|
Technology Hardware & Equipment
|