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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Nov 22nd, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
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US
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USA
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Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Nov 21st, 2021 08:35PM
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Nov 21st, 2021 08:35PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Dec 7th, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
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US
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USA
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|
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Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Dec 6th, 2021 09:10PM
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Dec 6th, 2021 09:10PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Nov 26th, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
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US
|
USA
|
|
|
Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Nov 25th, 2021 08:36PM
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Nov 25th, 2021 08:36PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Dec 17th, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
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US
|
USA
|
|
|
Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Dec 16th, 2021 09:21PM
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Dec 16th, 2021 09:21PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Dec 10th, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
|
US
|
USA
|
|
|
Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Dec 9th, 2021 10:37PM
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Dec 9th, 2021 10:37PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Dec 1st, 2021 12:00AM
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Technical Support Engineer
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Open
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103 Nelson Manikam Road, Chennai, Aminjikarai, India
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103 Nelson Manikam Road, Chennai
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Aminjikarai
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IND
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Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market, We believe every business can have reliable, secure data protection – come with us on our journey. What we are looking for: The Technical Support Engineer is a critical role for Infrascale and our customers. This role is responsible for the successful resolution of a variety of issues that our customers report. The ideal candidate will bring a host of experiences and a great attitude to the team. These include: strong technical acumen, customer service skills, excellent communication skills (both written and verbal English language), Linux and Windows server administration, and network architecture. This role will be expected to cover United States business hours, as well as weekends.What you will do:* Issue Resolution: Be accountable for the troubleshooting, communication and tracking of all issues within our CRM tool (Salesforce).* Delight Customers: Manage customer and internal resources and expectations to drive toward issue resolution. Clearly communicate the status of the issue, and properly escalate the issue when appropriate.* Brand Ambassador: Serve as an ambassador of the Infrascale brand in all customer interactions, maintaining the highest level of professionalism and delivering world class service our clients have come to expect.* Get Stuff Done (GSD): Be action oriented, capable of independently solving technical problems and able to communicate clearly and effectively to both technical and business audiences.* Facilitate client meetings; Articulate problem descriptions and address client questions head-on. Schedule collaborative meetings (via GoToMeeting or LogMeIn) early and often in the resolution process.* Continuous Improvement: View all customer issues as an opportunity to improve the product or process. Work as an escalation point for the customer and recommend product modifications for either a product issue, UX modification or an enhancement.* Liaise with Ease: Participate in cross-functional teams, acting as an advocate for the client, to ensure customer needs are met through a more powerful Infrascale product. Interact with sales, engineering, and product development, as well as other members of Technical Support, to ensure continuity between the departments.What you will bring to the table:* B.E. or B.Tech or any relevant graduation* 3 – 8 years of relevant work experience * Preferred background in backup devices or DRaaS offerings* Preferred background with VM and/or HyperV* Linux and Windows server administration, and network architecture. * Proven ability to clearly identify business problems, key issues, communicate necessary decisions, facilitate problem resolution, and devise process improvements* Previous customer service experience dealing directly with external customers* Excellent verbal and written communication skills with ability to work cross functionally and globally to achieve successful outcomes for complex business objectives* Ability to work independently in a fast-paced environment * Sense of humor and intellectual curiosity* Goal oriented with superior work ethic Willingness to work flexible hours (US schedule). This will include being ‘on-call’ during a rotating weekend coverage planWhat you can expect from us:We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. This role will be in Chennai, India.LOCAL CANDIDATES ONLY. NO AGENCIES PLEASE. About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Nov 30th, 2021 10:30PM
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Nov 30th, 2021 10:30PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
|
Jan 1st, 2022 12:00AM
|
Director, Product Marketing
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Open
|
|
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
|
US
|
USA
|
|
|
Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Jan 1st, 2022 06:40PM
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Jan 1st, 2022 06:40PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Dec 4th, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
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US
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USA
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Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Dec 3rd, 2021 08:36PM
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Dec 3rd, 2021 08:36PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Dec 5th, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
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US
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USA
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Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Dec 4th, 2021 08:43PM
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Dec 4th, 2021 08:43PM
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Infrascale
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private:infrascale
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www.infrascale.com
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app.trinethire.com
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Nov 20th, 2021 12:00AM
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Director, Product Marketing
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Open
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12110 Sunset Hills Road #600, Remote, US, United States of America
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12110 Sunset Hills Road #600, Remote
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US
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USA
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|
|
Infrascale is committed to delivering industry leading data protection through Backup and Disaster Recovery solutions. We are focused on protecting our customers, taking care of our employees, and building the best technology in the market. We believe every business can have reliable, secure data protection – come with us on our journey!What we are looking for: We seek an analytics-driven Director, Product Marketing to steer product marketing initiatives for Infrascale. Your primary mission will be to create and deliver meaningful, conversation-provoking messaging for Infrascale’s current and target MSP/VAR partners and for SMB and Mid-Market end-users. This messaging will manifest in marketing collateral, launch plans, competitive content, pitch presentations, digital copy, and thought leadership pieces, among others.What you will do: You will be
responsible for developing value propositions at the product and portfolio levels,
across partner and end-user personas. From there, you’ll drive all positioning
and messaging as well as content strategy and execution, inclusive of outputs
focused on use cases, ROI, and competitive marketing. You will be involved in
all facets of product marketing and will have a significant impact on growing
the business. * Leverage your deep understanding of our customers’ needs to build a compelling narrative for our offerings; Convert this narrative into messaging and positioning source materials for sales, marketing, and communication teams to use in outward-facing activities* Develop and own the strategic content plan, giving highest priority to pieces that best represent our value propositions across the buyer’s journey* Create and deliver clear, compelling product marketing collateral including data sheets, e-books, battlecards, architecture & marketecture renderings, business briefs, feature descriptions, web copy, infographics, blog posts, videos, demo scripts, presentations, etc.* Collaborate with engineering, product management, sales, services, and marketing teams to devise and execute product launch plans aimed at partners and end users* Develop messaging, positioning, and collateral aimed at existing accounts with the objective of achieving renewals and increasing share-of-wallet through upsell opportunities* Cull market and competitive insights from sales meetings, customer advisory boards, press, analysts, and other industry influencers; Provide regular feedback and input to product and marketing organizations* Train and enable internal and partner sales teamsWhat you will bring to the table:* Education requirement: Bachelor’s degree or equivalent * Years of work experience: Over 7 years of B2B product marketing and/or product management experience, preferably in a data protection, DRaaS, and/or cybersecurity domain and at least 3 years in a management role for a technology company* Product marketing strategist who approaches positioning, messaging, and content from the outside-in (customer-focused viewpoint), converting technical feature-speak to benefits and outcomes for the customer* Ability to write and present to multiple audiences, including executives, functional leaders, and technical personas* Analytical thinker who relates product marketing deliverables to quantitative objectives and KPIs* Self-starter who enjoys a fast pace with every day being different and who thrives in a roll-up-your-sleeves environment* Strength in managing relationships, setting expectations, and proactively communicating cross-functionally with multiple internal stakeholders, including marketing, sales, product, and support teams* Passion for experimentation, testing, and iterating on new processes and ideas* Strong ability to manage and prioritize multiple concurrent tasks, while meeting aggressive deadlines* High energy and sense of accountability* Sense of humor, resilience to change, and drive to learn from failure* Proficiency with MS Office, Salesforce, Marketing Automation toolsWhat you can expect from us: We’ve cultivated a unique and professional environment for our team members to include: * A global and diverse team focused on collaborative success* Endless opportunities to have a direct impact on the business and our growth* Accessibility to all team members, including the CEO* Performance measurement based on output, not on established hours or number of tasks* Rewards program for exemplifying our WISE corporate values* Consistent communication from executive leadership* A group of people who are passionate about our work and about our lives outside of workWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility and time off when you need it, and a casual work environment. The role will be based remotely in the US with up to 25% travel. US CANDIDATES ONLY. NO AGENCIES PLEASE. Infrascale is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.About InfrascaleFounded in 2011, Infrascale provides comprehensive, cloud-based data protection by delivering industry-leading backup and disaster recovery solutions. Combining intelligent software with the power of the cloud, Infrascale removes the barriers and complexity of secure, offsite data storage and standby infrastructure for real-time disaster recovery. Trusted and recommended by leading independent industry experts, Infrascale equips its customers with the confidence to handle the unexpected by providing greater availability, better security and less downtime when it comes to their data. Visit www.infrascale.com or follow us on Twitter at @Infrascale for more information.
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Nov 19th, 2021 09:49PM
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Nov 19th, 2021 09:49PM
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Infrascale
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