|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Feb 26th, 2021 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Supervisor, Products
|
Virginia Beach, VA
|
|
I love this company
|
|
Internal promotion funnels
Tons of opportunities
Community feeling
|
Too many eval period per year
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
304921
|
Open
|
The eval period is to rapid for its level of involvement.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3065297, "responseDateTime": "2021-03-03T07:49:04.547", "translationMethod": null, "response": "Thank you for taking the time to provide some feedback. We try our best to make sure we create a positive environment that is conducive to our team member\u2019s professional growth so it\u2019s great that you have seen that during your time with us. \n\nIn 2019, the evaluation process was reviewed by HR and included focus groups with front line team members and leadership. The decision was made to move from 6 month to 3 month evaluation periods, to provide team members with more timely and relevant feedback. For our leaders, the change reduces the time required to draft evaluations as the feedback format was modified and recalling 3 months of information was preferred over the previous 6 months. In addition to attending the regularly scheduled writing performance reviews sessions for leaders, you can connect with an HR team member directly with any additional questions you may have.\n\nPlease feel free to connect with our HR team if you would like to share any additional feedback. Thank you for being a part of InMotion Hosting and our success. We\u2019re happy to have you on the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Feb 16th, 2021 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Advanced Product Support
|
Lakewood, CO
|
|
IMH #1
|
|
Worked here for around 8 months now (remotely because of the pandemic) and my experience here has been fantastic!
-Excellent opportunity for growth. Everyone wants to see you succeed
-Work with some of the smartest people who are always happy to help
-Great culture and a fun environment
-Bonuses for performance
-excellent place to learn and advance your career in IT
|
Pay could be improved for the amount of work and effort put in but the bonuses tend to make up for it.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
304921
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3051068, "responseDateTime": "2021-02-25T13:58:04", "translationMethod": null, "response": "Thank you so much for taking some time to provide some feedback.Our team member's experience is a huge focus of our leadership team, so it's great that you have had such a positive experience. \n \nIn addition to the many career paths that our team members have available to them, we also work to provide programs such as Walk-a-Day, Career Coaching, and reimbursement for courses and certifications to help grow their skill sets.\n \nPeriodic reviews are conducted on the compensation structure in our support team and we recently started utilizing an external market compensation tool to review compensation structures in all departments. Profit sharing and bonuses are just some of the ways we show our team members that we appreciate their hard work.\n \nWe're happy to have you as a part of the team and hope that your future experiences here at InMotion will continue to meet and even exceed expectations.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Feb 12th, 2021 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Linux Administrator
|
Virginia Beach, VA
|
|
Great Company
|
|
Great teammates
Schedule is desirable and the hours are reasonable
Opportunities for advancement art definitely there and its a great way to enter into the IT field
|
Virginia is a higher cost of living area
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
304921
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3042144, "responseDateTime": "2021-02-22T12:18:55.93", "translationMethod": null, "response": "Thank you so much for your feedback! We know that in order to provide the best products and services, we have to continually improve as individuals and as a company, so we\u2019ve worked to create learning and growth opportunities for our team members. We are very thankful for such amazing team members and are happy to hear that they help to make your time with us more enjoyable. \n\nWe do try to take cost of living differences into consideration when determining pay among our offices. In situations where people are relocating, experiences can vary. As sometimes people are moving from a higher cost of living area to a lower cost area. However, cost of living differences are taken into consideration when determining pay among our offices. In addition, we also provide information to team members that are relocating that relates to housing, state and regional taxes, and schools in the area so they have those data points prior to making a decision to relocate.\n\nPlease feel free to chat with HR if you would like to share any other feedback. We\u2019re glad to have you as part of the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Jan 28th, 2021 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Software Development III
|
Virginia Beach, VA
|
|
Great place to work
|
|
InMotion Hosting has plenty of room for advancement. They allow working remotely, promote professional growth learning opportunities, paid holidays, and free lunch Tuesdays at the offices, for all three shifts. There are summer and winter parties and profit-sharing checks twice a year. InMotion cares about their employees and encourage them to become better in all areas possible. They even pay up to half for education.
|
Most employees have to work their way up from entry-level technical support or customer service positions. Although It may be inconvenient, it does build a better foundation and help learn how the company operates.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
304921
|
Open
|
Keep it up. Keep moving into the future with the latest technology.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2996846, "responseDateTime": "2021-02-03T07:52:17.367", "translationMethod": null, "response": "Thank you so much for sharing your feedback. We try our best to make sure we create a positive environment that is conducive to our team member\u2019s professional growth so it\u2019s great that you have seen that during your time with us. We want to provide benefits that are important to our team members so we\u2019re regularly adding and revising our programs. Our tuition and certification reimbursement program is one that we are definitely proud of. Team members receive reimbursement for coursework based on final grade earned and toward the cost of certifications or memberships.\n\nCustomer Success is our largest department so a lot of team members began their career in technical support or customer service. Here at IMH we love to promote from within, and it has been awesome watching team members progress from front facing customer positions to other departments, and in some cases to leadership roles internal or external to the Customer Success department.\n\nPlease feel free to connect with our HR team if you would like to share any additional feedback. Thank you for being a part of InMotion Hosting and our success. We\u2019re happy to have you on the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Jan 19th, 2021 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Customer Service Representative
|
United States
|
USA
|
Good Place to work
|
|
Helpful people, Fun environment, awesome perks
|
call center , can be busy
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
304921
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2978399, "responseDateTime": "2021-01-27T14:52:36.7", "translationMethod": null, "response": "Thank you for taking the time to provide us some feedback. We try our best to make sure we create a positive environment for all our team members, so it's wonderful to hear that you are enjoying your time with us. \n\nWe understand things can get busy for our customer-facing team members in times of high volume. We hope the new contact management technology solutions we\u2019ve recently added will positively impact our team members' experience as they assist our valued customers. \n\nWe're happy to have you as a part of the team and hope that your future experiences here at InMotion will continue to meet and even exceed expectations.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Jan 14th, 2021 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
T1E
|
Virginia Beach, VA
|
|
Cycling through empoyees
|
|
I learned a lot about networking, web development, and security.
|
Too much work for low pay. Strict policies and cycle through employees often with many people leaving
|
|
|
|
|
|
|
0.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
304921
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2978433, "responseDateTime": "2021-01-27T15:06:52.787", "translationMethod": null, "response": "Thank you for sharing your feedback with us. We work hard to create a culture where we value the growth of our team members as well as the growth of the company. It's great to hear that you are learning so much during your time with us and we hope you continue to increase your knowledge and expand your skill sets within the company. \n\nWe believe that our compensation and benefits packages are competitive. We focus on providing a broad total compensation package, which includes medical \nbenefits, paid time off, paid holidays, profit sharing, community engagement paid time off and 401K savings plan with company match opportunities. We periodically access external market compensation tools to assess how IMH aligns with other companies in the areas of compensation and benefits. Annually, eligible team members are reviewed for performance base pay rate adjustments. We go above and beyond our legal requirements to our team members as a way to show our appreciation for their commitment and support of our customers and to each other.\n\nOur year over year company attrition has actually decreased from 2019 to 2020. We do acknowledge that attrition is par for the course as people have new opportunities that present themselves, situations that require their full attention, or a number of other circumstances that could lead to separating from the company. We strive to provide resources and opportunities for our team members to grow their career within the company. In 2020, we saw 139 team members achieve promotions through their hard work. \n\n Please feel free to reach out to HR if you would like to share any other feedback. We're happy to have you as part of the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Dec 28th, 2020 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Marketing Content Writer
|
Denver, CO
|
|
Nice to be valued
|
|
-Great people
-Realistic expectations/workloads
-Committed to career development
-Approachable supervisors
-Profit share
-Promote from within
-Genuinely care about each employee
|
-Company initiatives can be fluid and priorities can change quickly
-
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
304921
|
Open
|
Keep it up
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2919940, "responseDateTime": "2020-12-30T10:56:39.133", "translationMethod": null, "response": "Thank you so much for your feedback! It's great that our team members have helped create such a positive experience for you and that you feel valued at IMH. We strive to create more than just a job opportunity, we want to create and develop life-long careers. At times, we only recruit internally for positions as a way to help encourage the professional growth of our current team members. We also offer programs such as Walk-a-Day, Career Coaching, and reimbursement for courses and certifications. Profit sharing and bonus structures are just some of the ways we show our team members that we appreciate their hard work.\n\nWe appreciate your willingness to be flexible when initiatives and priorities shift. As industry and business needs change, we must make the necessary adjustments to meet our customer\u2019s expectations, set ourselves apart from the competition and grow our company.\n\nIt is our goal to have a team that works well together, encourages each other to continually grow and aligns with our core values, we're so glad your experience has reflected that. Please feel free to reach out to HR if you would like to share any other feedback. We're happy to have you as part of the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Dec 21st, 2020 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Tech Support Representative
|
Chesapeake, VA
|
|
Imh
|
|
Nice people. Lots of people to learn from. Great place to start out in IT.
|
Extremely focused on numbers over employee experience.
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
304921
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2914764, "responseDateTime": "2020-12-24T07:50:41.25", "translationMethod": null, "response": "Thank you for sharing your feedback with us. We are very thankful for such amazing team members and are happy to hear that they help to make your time with us more enjoyable. \n\nWhen our founders created our Core Values, it was important to them to include \"We Care\". Our goal is to position our team members and customers for success because we do care. Metrics are monitored to assure that customers are being helped in a timely manner. In times of high contact volume our environment can become fast paced. However, we never stop working to create a positive environment for our team members. \n\nWe know our team members are what makes InMotion Hosting successful so we want to make sure we create a great place to work for them. We encourage our team members to take part in our Employee Suggestion program and our Worklife Committee so they can share any ideas for change and create an environment that they can be proud of. \n \nPlease connect with HR if you would like to share any ways you see that we can improve the experience our team members have here at IMH. We're happy to have you as part of the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Dec 14th, 2020 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Tier I Technical Support
|
Virginia Beach, VA
|
|
Good opportunities, long hours
|
|
Room to advance
Training, supervisors kind, met great people along the way
|
Base rate low, good entry level if in college but don't recommend staying past that
Can get burnt out easily
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
0.0
|
3.0
|
2.0
|
1.0
|
5.0
|
3.0
|
1.0
|
|
304921
|
Open
|
More reps to cover all hours, way to break the monotony of job duties
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2913334, "responseDateTime": "2020-12-23T06:38:54.08", "translationMethod": null, "response": "Thank you for taking time to share your feedback. We are very thankful for such amazing team members and are happy to hear that they helped to make your time with us more enjoyable.\n\nPeriodic reviews are conducted on the compensation structure, base pay, and monthly performance bonuses in our support team. We also started utilizing an external market compensation tool to review compensation structures in all departments. Many of our team members who start in our entry level support positions, move up within the company and create lifelong careers at IMH. This year alone we have had over 100 advancements through a lot of dedication and hard work. \n\nMost of our teams work on a 5 day, 8 hour schedule but we do have a couple teams working 4 days a week with 10 hour shifts. Our team members are encouraged to let their Supervisor know if they would like to switch shifts due to scheduling conflicts or if they realize their current shift is not ideal for their work life balance. \n\nWe understand things can get busy for our customer-facing team members in times of high volume. I'm not sure when you left InMotion Hosting but we have added new technology solutions to help manage contact volume and make troubleshooting easier and more efficient for our team members. These systems and processes help alleviate some of the stress our team members may be experiencing throughout the day. \n\nAgain, we appreciate your feedback as we are always looking to improve. Please feel free to reach out to recruiters@inmotionhosting.com with any additional information.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|
|
private:inmotionhosting
|
https://www.glassdoor.com?employer_id=304921
|
Dec 10th, 2020 12:00AM
|
Open
|
Open
|
InMotion Hosting
|
Advanced Product Support
|
Lakewood, CO
|
|
Customer service first, technical traning last
|
|
Good work life balance, nice employees, newly remodelled offices, full benefits, profit sharing, PTO, strong customer service
|
Benefits are complete but average. The company is in a period of extreme growth, so procedures are changing often, and usually not as well documented as I would like.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
4.0
|
3.0
|
4.0
|
|
304921
|
Open
|
Centralize documentation as much as possible
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Recruiter", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2917311, "responseDateTime": "2020-12-28T11:43:30.99", "translationMethod": null, "response": "Thank you for taking the time to write your feedback. We are very proud of what we have accomplished at InMotion Hosting and appreciate your contribution to our success. We are glad to hear that you have enjoyed a good work life balance where our benefits and focus on customer service have helped create a positive experience for you. Our team members are essential to making IMH such a great company, so it's great to hear that you have been surrounded by wonderful peers and leaders.\n\nAs we look forward to the new year, IMH is committed to providing benefits that help make an impact for our team members. We will continue to look for opportunities to improve and expand upon our current benefit offerings. Recently we\u2019ve added new benefits such as Parental Leave of Absence, and our Community Engagement Benefit where team members can take paid time off to volunteer in their community. \n\nWe have been growing for quite some time now. Recently, we added new technology solutions to help document solutions to common questions and help make troubleshooting easier for our team members. The new systems and processes aim to help alleviate some of the stress our team members may be experiencing throughout the day while increasing the accessibility of our knowledge base across departments and offices. We have shared your feedback with the leadership team and our upper management and will continue to look for additional ways to increase visibility and documentation. We will continue to invest time into ongoing initiatives to consolidate information to make things easier for our team members. \n\nWe are always interested in improving the experience of our team members. You\u2019re encouraged to contact a member of our HR team with any additional suggestions or concerns that you may have. We're so glad to have you as part of the team.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Mar 7th, 2021 10:13PM
|
Mar 7th, 2021 10:13PM
|
InMotion Hosting
|
Oil & Gas
|
|