private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
May 14th, 2019 12:00AM
|
Open
|
Open
|
InSpa
|
Front Desk Coordinator
|
Issaquah, WA
|
|
Not a good place to work.
|
|
Commission for memberships. Not many pros.
|
Horrible company. I usually don’t bash businesses like this, but there was poor management, it was dirty and corporate was not very involved as they are the ones who are supposed to be doing the upkeep on the cleanliness. They put groupons up and cut the service providers commission! They didn’t choose to have that coupon go out, why should they get less pay?
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
4.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
|
395193
|
Open
|
More professional communication. There was many times where I was talked down on. I tried my best at the position but they never make you feel good enough. And you need to realize people have families and they get sick, so don’t make people feel bad for calling out when it’s not like it’s a reoccurring problem.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
Mar 27th, 2019 12:00AM
|
Open
|
Open
|
InSpa
|
Aesthetician
|
Issaquah, WA
|
|
I wasted 6+ years here.
|
|
• A majority of the co workers are great and the best you could ask for.
•Location.
|
•CEO is not engaged in what’s going on in the company. Does not care about the employees or value their input. You are a number, to them you are only good for making them money.
•Pay is low, you have to fight for raises (which can be deinied at anytime for unethical reasons)
• Technicians product commission is commonly stolen by the same front desk staff member(s). Repeat offenders should have their right to earn commission revoked at the very least.
• Poor insurance benefits.
•They rarely honor the employee benefits offered.
•Employees are under appreciated and taken for granted.
• Unethical, unprofessional, and dishonest management. *make sure you get any offers in writing and signed by necessary parties if you expect them to be honored, and even then, no guarantees.*
•Repeated no show and last minute cancellations are NEVER charged or booked as walk ins (on commission pay) so the technicians repeatedly miss out on opportunities to get paid for their time. This is a HUGE problem.
•Management was easily manipulated and routinely turned a blind eye to toxic behavior, condoning and covering up harassment in the work place for 6+ years. The technician responsible was/is never held accountable for her unacceptable behavior because she uses her personal relationships with management to her advantage.
•No direct deposit, employees have to drive all the way into work on Fridays to pick up their paychecks.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
8.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
395193
|
Open
|
To management: Hold yourself to the same standards you hold your employees to. Be honest and act with integrity.
To the CEO: Throw in the towel and consider selling the company to someone who is willing to put in the work and effort to make the company better and invest in caring for the companies loyal employees, they deserve better.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
Feb 5th, 2019 12:00AM
|
Open
|
Open
|
InSpa
|
Technician
|
United States
|
USA
|
Why did I stay so long?
|
|
Clients, fellow employees, location, birthday service
|
The front desk gets walk in commission on retail that should go to the professionals and they also get a free service every month which the technicians do not get AND the company makes it very difficult to do any service trades between the technicians. There is no HR department and no one on the corporate who you can confide in. Corporate does not care what employees have to say. All employees have to go out of there way to pick up their paychecks as there is no direct deposit and I have to pay a monthly maintenance fee because of that.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
6.0
|
1.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
395193
|
Open
|
Take better care of your technicians.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
Jan 30th, 2019 12:00AM
|
Open
|
Open
|
InSpa
|
Esthetician
|
Issaquah, WA
|
|
Great place to Grow and build your Client base and experience
|
|
401k, PTO, room to grow your client base you can make great money. Cash tips!
Work with your schedule. 2% extra working weekends. Excellent Training and you get paid for it
|
Open late. No hourly pay. Blackout periods when you are required not to take time off. Open on New Year eve and Christmas eve, no direct deposit
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
4.0
|
5.0
|
4.0
|
4.0
|
|
395193
|
Open
|
Update staff back room. Focus on the services and products instead of introducing too many too fast.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
Nov 6th, 2018 12:00AM
|
Open
|
Open
|
InSpa
|
Guest Service Coordinator
|
Seattle, WA
|
|
Guest Services Coordinator Position Review
|
|
Pretty laid back, free spa services once a month, learned about spa services, was able to do my homework at the front desk, developed my communication skills
|
High turnover rate which resulted in overscheduling, hard to get shifts covered or time off due to management wanting the same times off even if you requested it off months ago, rude customers, not very consistent training, at times very boring, corporate can be really difficult and entitled
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
6.0
|
3.0
|
3.0
|
3.0
|
3.0
|
4.0
|
3.0
|
|
395193
|
Open
|
Make training more consistent, hire enough people to have a good rotation and accommodate for vacation time,
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
2.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
Oct 9th, 2018 12:00AM
|
Open
|
Open
|
InSpa
|
GSC
|
United States
|
USA
|
Stepping stone
|
|
Great service discount, monthly incentives
|
No direct deposit, horrible insurance, drama, no structured management, service providers run the show, lack of respect, low pay and favoritism.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
6.0
|
3.0
|
2.0
|
2.0
|
3.0
|
2.0
|
2.0
|
|
395193
|
Open
|
Value your employees instead of making them feel replaceable. Get direct deposit. Get better insurance and pay more for these high stress jobs.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
Jul 30th, 2018 12:00AM
|
Open
|
Open
|
InSpa
|
Skincare Consultant
|
United States
|
USA
|
A nightmare
|
|
None, none, none, none, none!
|
A lot of harrasement by other employees. Manager doesn't do anything!
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
7.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
395193
|
Open
|
Don't ignore harrasment!
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
1.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
May 31st, 2018 12:00AM
|
Open
|
Open
|
InSpa
|
|
United States
|
USA
|
Reality of Inspa Day to Day...
|
|
Nice nail polish colors in display
|
Several cons in all departments at InSpa.
Several review comments the last 2 months i.e. 'Damage Control'.
Reality: For most Employees, working at InSpa will require that You also work a 2nd or 3rd Job. This includes the Leads.
Single Parents will require Subsidized Housing, Section 8, etc to Survive
Not much Room for 'growth', 'opportunity'. Catch phrases are not Reality.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
1.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
395193
|
Open
|
Management rightfully earns more than service techs in all depts.
However, the reality of the Management's income is survivable, and does not apply to the services depts.
As an Employee I requested 1 day off, the first in 7 months, after filling in for co- workers on a regular basis. I notified verbally and in writing. My request was Ignored and I was told We Need You for that particular shift, which was a Non Holiday.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
May 30th, 2018 12:00AM
|
Open
|
Open
|
InSpa
|
|
United States
|
USA
|
Time spent at front desk
|
|
Fun people to work with.
Great perks.
Learned a lot about skincare, massage, nails, and products.
Flexible shifts.
|
Open kind of late.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
395193
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|
private:inspa
|
https://www.glassdoor.com?employer_id=395193
|
May 30th, 2018 12:00AM
|
Open
|
Open
|
InSpa
|
|
United States
|
USA
|
Working for Inspa
|
|
I have been here for 5 years now. I love the people I work with. I love meeting new clients and have been able to build a good clientele base. I love to constantly learn and Inspa has provided tools for continuing education.
|
Unfortunately there is no health insurance, or bonus structure for earning more money
|
|
|
|
|
|
|
1.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
395193
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 8th, 2021 06:32PM
|
Mar 8th, 2021 06:32PM
|
InSpa
|
|
|