Glassdoor Profile Reviews Data

Track Intelligentsia Coffee & Tea reviews on Glassdoor to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Apr 2nd, 2024 12:00AM Open Open Intelligentsia Coffee & Tea Barista Los Angeles, CA For the dedicated You are among those who truly love and have a passion for coffee, opportunities for growth within the company, and, of course, the coolness factor Very intense and hectic. It's hard to get full time hours. -1.0 NEGATIVE 0.0 NEUTRAL 0.0 NO_OPINION 0.0 4.0 2.0 3.0 4.0 4.0 2.0 3.0 38880 Open 0.0 [] PART_TIME No No 1.0 Open Apr 4th, 2024 04:46PM Apr 4th, 2024 04:46PM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Feb 7th, 2024 12:00AM Open Open Intelligentsia Coffee & Tea Barista Watertown, MA Wonderful Great team, including boss and upper management. No cons, this is a truly solid company to work for 0.0 5.0 5.0 5.0 2.0 4.0 5.0 5.0 38880 Open 0.0 [] REGULAR No Yes 2.0 Open Feb 11th, 2024 04:03AM Feb 11th, 2024 04:03AM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Oct 17th, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Shift Lead Los Angeles, CA Corporate Coffee in full swing Good health insurance, 401K matching, bound to like your coworkers, promotes from within, somewhat flexible schedule Union busting, low wage and PTO, Lack of communication, training and education departments dropped -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 3.0 2.0 1.0 2.0 4.0 1.0 1.0 38880 Open Everyday things you hear about why turnover is so high: no follow-up, disconnection between departments, and upper management is unresponsive. Have more of an open mind about feedback, and be an "agent of change" in the retail industry. Try to support the needs of your employees as they are expressed. Communication and transparency help in most situations, and have an active relationship with the community. Company culture does not feel genuine. 0.0 [] REGULAR No Yes 4.0 Open Oct 18th, 2023 12:15PM Oct 18th, 2023 12:15PM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Sep 18th, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Awesome place to work Company really cares about its product, very passionate. Hard to make change, it’s still run like a small company, which is awesome but surprisingly difficult to make any real change for things that need attention. Also not a huge amount of room for growth. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 4.0 5.0 5.0 3.0 3.0 5.0 5.0 38880 Open 0.0 [] REGULAR No No 4.0 Open Sep 20th, 2023 10:18AM Sep 20th, 2023 10:18AM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Aug 1st, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Barista Chicago, IL Fine but still rough pays pretty well for coffee poor management and rough work life balance 0.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0 38880 Open 0.0 [] REGULAR No Yes 0.0 Open Aug 2nd, 2023 10:44AM Aug 2nd, 2023 10:44AM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Jul 20th, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Barista Venice, CA less money than rest of the industry great education, good resume piece not enough money, doesn’t let you work for other coffee companies -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 2.0 3.0 2.0 1.0 2.0 2.0 3.0 38880 Open y’all are simply too corporate 0.0 [] REGULAR No No 4.0 Open Jul 22nd, 2023 11:08AM Jul 22nd, 2023 11:08AM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Jul 13th, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Regional Sales Manager Chicago, IL Decent but Room to Improve Lean organization so lots of interaction with senior leadership. Friendly co-wokers. Coffee quality still very good. Some dedication across teams to Direct Trade model. CEO is committed to specialty coffee and a believer in DT. Executive Team is intelligent and has maintained market share. Increasingly corporate. Intelli is now a 100% wholly owned subsidiary of JDEPeets which is a public company in the Netherlands. Focus is month to month reporting primarily on the bottom line. Since Peet's acquisition headcounts have reduced across the organization resulting in more work for fewer people. For example, operations constantly struggles to meet demand because they don't have enough labor. As a consequence senior leaders and executives are regularly asked to come in on nights and weekends to pack coffee - a most inefficient use of precious capital resources. Less investment in acquisition of new market share however Intelli does not seem like a traditional PE pump and dump. In general there is a lack of strategic clarity e.g. nobody can answer what we will be doing in 5 years let alone 10. Compensation on the sales side is also just ok. Sales commissions are paid on a scaled linear quota scale and are capped at $5k per month however sales leadership will ensure that this quota is out of reach. Capped commissions are not motivating even if they drive shareholder value. 1.0 POSITIVE 0.0 NEUTRAL 1.0 APPROVE 0.0 3.0 3.0 3.0 3.0 2.0 2.0 2.0 38880 Open Develop a comprehensive strategy that drives value to growers and employees - not just shareholders. Or alternatively if the sole reason for Intelli to exist is JDEPeets / JAB shareholder value don't pretend that it isn't. Employees are more likely to unionize when they are left in the dark. Keep people informed about the reality of their labor and they will be more likely to trust your leadership. If Intelli leadership lacks autonomy this to drive value to anyone besides shareholders that is a sad state of affairs and ultimately will erode your market share to regional competitors. 0.0 [] REGULAR No No 9.0 Open Jul 14th, 2023 10:04AM Jul 14th, 2023 10:04AM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 May 2nd, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Barista New York, NY Coffee Titans Living in the Past - good coffee - friendly neighborhood - lack of professional development - poor management - underpaid and undervalued -1.0 DISAPPROVE 0.0 2.0 2.0 2.0 2.0 3.0 1.0 3.0 38880 Open 0.0 [] REGULAR No Yes 2.0 Open May 3rd, 2023 06:35PM May 3rd, 2023 06:35PM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Apr 3rd, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Barista Great training, could pay better Great training and education program Competitive and intense workplace culture for low paid workers 0.0 4.0 0.0 0.0 0.0 0.0 0.0 0.0 38880 Open 0.0 [] PART_TIME No No 0.0 Open Apr 4th, 2023 10:50PM Apr 4th, 2023 10:50PM Intelligentsia Coffee & Tea Food Producers
private:intelligentsiacoffee https://www.glassdoor.com?employer_id=38880 Mar 1st, 2023 12:00AM Open Open Intelligentsia Coffee & Tea Retail General Manager Chicago, IL Good Values, Murky Execution Benefits + small company so you are able to cultivate network. Pay (for a GM level position) is good comparatively against other similarly sized 3rd wave companies. True care for having a quality product. There is a need to approach our teams with care, tact, and intention. At Intelligentsia this is applauded by some, but questioned by others and in the face of this conflict the disapproving voices often win. You can expect change to come slowly (any project that costs above a certain dollar amount must be submitted to your manager, who then sends to the director who submits a proposal to the purse holders at Peet's —an arduous, slow, painful process), but decisions often feel rash. Projects to facilitate inner-company community are often curtailed, even though there is an overall disconnect between channels: retail, production, wholesale, marketing. 1.0 POSITIVE -1.0 NEGATIVE 0.0 NO_OPINION 0.0 3.0 1.0 3.0 3.0 4.0 3.0 3.0 38880 Open Present an honest outlook about the companies financial standing, give clear goals to employees, and flatly state company objectives and challenges before they shock unsuspecting staff. Finally take an opportunity to work both the production and retail floors (bag some beans and do some dishes....) to get an understanding of what makes your product available and what makes your sales force tick. 0.0 [] REGULAR No No 1.0 Open Mar 3rd, 2023 06:42PM Mar 3rd, 2023 06:42PM Intelligentsia Coffee & Tea Food Producers

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