Glassdoor Profile Reviews Data

Track Kiwi Crate reviews on Glassdoor to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Feb 24th, 2021 12:00AM Open Open KiwiCo Manager United States USA Great mission, product, people and business Business is doing really well. Mission and product are inspiring. Good group of people to work with. High growth leads to pressure on processes and people. Processes that used to work get strained by growth and need to be scaled up. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 0.0 0.0 0.0 0.0 0.0 630633 Open 0.0 [] REGULAR No Yes 4.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Jan 24th, 2021 12:00AM Open Open KiwiCo Customer Service Representative (CSR) United States USA Great company Straight forward csr work, flexible hours good discounts Upset customers, can be super busy with mandatory OT or very slow with low hours 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 3.0 5.0 4.0 5.0 5.0 630633 Open 0.0 [] REGULAR No Yes 2.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Jan 20th, 2021 12:00AM Open Open KiwiCo United States USA Seriously great product, terrific company values Creative environment, terrific product, a lot of opportunity for professional growth. As with most start ups, need for more better project management and communication strategies. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 1.0 4.0 4.0 4.0 4.0 3.0 4.0 630633 Open 0.0 [] REGULAR No No 2.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Jan 15th, 2021 12:00AM Open Open KiwiCo Operations Analyst Mountain View, CA Worst Company I've ever Worked for! Run Away! Toxic Leadership Team Good Benefits, Interesting projects with different products, good benefits, OK Pay. Terrible CEO and Executive Team. They practice and show favoritism which has produced a very toxic work environment. They are also super picky and will reprimand you if you go off course. Free thinking? Not here! New ideas and showing initiatives for change are not welcome here. They tell you exactly what to do and you don't deviate. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 1.0 1.0 2.0 1.0 1.0 2.0 1.0 630633 Open Get a new CEO and new executive team. The current team is sinking the company and scaring away talent. 0.0 [] REGULAR No Yes 2.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Jan 5th, 2021 12:00AM Open Open KiwiCo Warehouse Associate United States USA ?? Fast paced always had something to fo Boring , sooo repetitive, supervisors judge tf outta u 0.0 4.0 0.0 0.0 0.0 0.0 0.0 630633 Open 0.0 [] REGULAR No No 0.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Sep 21st, 2020 12:00AM Open Open KiwiCo United States USA An analysis of KiwiCo’s subculture KiwiCo has an amazing product. The hard work and passion of the product team really shows in the product quality, and I’m sure KiwiCo has made many children and their parents happy. KiwiCo is a bit confusing because it is a children and family brand yet the experience of working there can be so completely opposite. The root cause of all of KiwiCo’s issues seem to stem from the very top with the CEO. I can’t say anything about her character as I never worked directly with her and can only point to the culture she created. Many of the managers at KiwiCo are frankly, inexperienced and seem surprised to be in the situation they are in. In fact, quality or ability don’t seem important compared to either being in the company early or being someone the CEO likes. This idea of favoritism over ability gets pushed down to the managers and their respective teams. In fact, my team had such a case of favoritism that every single person under the manager fit the manager’s exact demographic. And when a potential new hire with strong credentials was recommended to our team, that didn’t fit the demographic, the manager of my team was open in opposing them during the interview process because it wasn’t their choice. Favoritism leads to a strong subculture and lack of diversity. When entering KiwiCo’s office space, it is very clear in the lack of diversity and the strong subculture that permeates throughout. The subcultures of many of the teams lead to a strange toxic and cliquey culture that can only be experienced to be understood. Lunchtimes can feel very high-school-like with cliques sitting with each other and a feeling of being judged if you aren’t in with your team’s subculture. Another thing I can point back to the CEO is this top-down approach that many other reviews touch upon. Each employee is given a role and set of tasks and veering outside of that role can lead to reprimands from management - something that is strange to see in a startup. Another KiwiCo quirk is that the HR team doesn’t watch out for employees when disputes arise as is typical, but is used to represent management in defending the company from attacks. In fact this idea of KiwiCo defending itself from attacks can be explained when my manager told the team: not to write negative glassdoor reviews because they and the CEO will find out and know who did it. The final point I want to make here, and this may be related to this idea of favoritism over ability, but many of the managers seem to care little about KiwiCo’s success as a whole. Rather, they care about their particular team only. When one of the other teams wanted to collect data on productivity from my team, my manager openly told us not to care about this team’s request. That we should ignore them because they are stupid and the executives won’t know anyways. I think all of these anecdotes can be explained from the top that leads to issues company-wide, such as: an overly top-down approach from management leaving employees with little freedom to be ambitious, an attitude of defending the company from all attacks from outsiders leading to the HR team acting as a company rather than employee defender, and finally, a culture of favoritism, leading to strong subcultures, cliques and a workplace that can only be described as toxic. -1.0 NEGATIVE 0.0 NEUTRAL 0.0 NO_OPINION 34.0 1.0 3.0 1.0 1.0 3.0 1.0 630633 Open 0.0 [] REGULAR No No 0.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Sep 2nd, 2020 12:00AM Open Open KiwiCo Customer Service Specialist Mountain View, CA Great place to work. Great people, culture, management, open space office Health insurance choices are very limited 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 3.0 5.0 5.0 5.0 4.0 630633 Open 0.0 [] REGULAR No Yes 4.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Aug 4th, 2020 12:00AM Open Open KiwiCo Anonymous Employee United States USA Everyone joins for the creativity and leaves because of the execs The business is doing great! Everyone is really inspired by the creative products and kids, especially right now because it is a great stay at home activity during the pandemic. Everyone that works here is incredibly friendly. It's so easy to get to know everyone on both a professional and personal level, even virtually with activities and office competitions. Everyone is very inclusive and open. The CEO is over-involved and extremely picky. It makes working on any project frustrating and demeaning. She attends as many meetings as she can because she wants as much say on the product as she can. She forgets what approvals she has given in prior meetings and asks for changes late in the process. There are huge last-minute changes all the time, no matter what department you work in (especially in product). Every process at this company is inefficient and stressful. Managers are mostly supportive but most of them haven't managed before this company. There is almost no management training. There is empathy from management about employee complaints but they don't know how to address them. Plus, the CEO doesn't encourage them to spend time improving the workplace. All their time is spent on fixing bad processes or getting products out the door as fast as possible. When new employees question the way things are, they learn quickly that feedback falls on deaf ears. Management is trained to support the company no matter what. Even employees that have been there for years, and even in high positions can "get on the CEO's bad side" when they push back on impossibly aggressive timelines or question how things are run. She takes feedback really personally and it's obvious she favors people less if they do not comply with the culture.  Low pay, lackluster benefits, messy HR stand out even more in comparison with other Bay Area companies. Most of the employees are young because they were hired when they were naive about salary and overeager for a job.  Great coworkers and a creative product is the positive. But be prepared to be frustrated by everything else. -1.0 NEGATIVE 1.0 POSITIVE -1.0 DISAPPROVE 22.0 2.0 3.0 3.0 2.0 1.0 1.0 630633 Open 0.0 [] REGULAR No Yes 2.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Feb 27th, 2020 12:00AM Open Open KiwiCo United States USA Actually A Terrible Place to Work Awesome people - the kind of people you want to send a lifeboat to to help them get out of such a terrible place. They have someone on staff who is great at writing fake reviews? Literally zero trust to do your job from the CEO. This means that she has to be involved in minuscule decisions and is a barrier to being able to get your job done. It results in a culture of micromanagement throughout all managers. A standoffish, cliquey company culture. Again, this is a top down problem. The CEO has her favorites and makes it well known internally. If you walk by her in the hallway, she will neither acknowledge you nor smile, something which also trickles down to everyone else. They do no value their employees - there a huge amount of churn from people staying a year or less because of their terrible HR policies. Their WFH policy is a joke and only applies to some people and not all and if you are outside the policy you are basically never allowed to work from home. Their PTO policy is also a joke - you accrue hours and then have to take the hours off if you want a day off which seems very backwards in a time when no one's workday ends at 5 -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 27.0 1.0 1.0 1.0 1.0 2.0 1.0 630633 Open 0.0 [] REGULAR No No 4.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate
private:kiwicrate https://www.glassdoor.com?employer_id=630633 Nov 13th, 2019 12:00AM Open Open KiwiCo Former Employee Mountain View, CA Every workplace has Pro's and Con's; if these con's don't bother you, then it's great. - majority of people here are really nice, talented and caring - free lunches on Monday & Friday - snacks & sweet treats everywhere - alot of opportunities to learn, grow, and make differences - good raises for associate / entry level - company is willing to take risk and explore new things which is fun and excited. - unreal goals so bonus is nothing. - people are operating on very tight timeline so when there are delays, it's impossible to get back on track, which make things stressful. - high performers get more and more work. low performers get more and more excuses. - 1/2 of the company are directors and execs. There are 8-10 VPs/Execs for a company of 80 people. - many managers cannot make decisions or not willing to make decisions. 14.0 3.0 2.0 2.0 4.0 3.0 2.0 630633 Open - Execs should not involve in little, minor, daily activities and conversations. Let your managers and directors handle those. - Exec team should encourage managers & directors to act accordingly to their titles such as: able and not afraid to make decisions, coaching and helping their direct reports grow... - promote and pay people better so they stay longer instead of waiting for them to leave, then hiring their replacements for much higher $$. 0.0 [] REGULAR No No 4.0 Mar 15th, 2021 05:05PM Mar 15th, 2021 05:05PM Kiwi Crate

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