|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Dec 20th, 2020 12:00AM
|
Open
|
Open
|
Knightscope
|
Client Development Specialist
|
Los Angeles, CA
|
|
Amazing work environment, phenomenal leadership
|
|
-Positive work environment.
-Creativity is encouraged.
- Working fir a startup that is revolutionizing the security industry
-Skilled and experienced Leadership
-AMAZIMG benefits
-Work from home is possible
-Managment believes is "REFUELING " days (paid days off to unwind and regroup)
|
Having to problem solve / figure out solutions to issues that have never been dealt with before
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
731405
|
Open
|
Incentives to the sales team for production
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Dec 18th, 2020 12:00AM
|
Open
|
Open
|
Knightscope
|
Director Client Development
|
Mountain View, CA
|
|
Robots, Robots, Robots!
|
|
Did I mention they make robots? This is a solid, forward-thinking company that is on a mission to make the country a safer place. Good values, good mission, good products. They value everyone's input and opinions, and treat employees with respect.
|
All start-ups have growing pains such as resource constraints. There aren't enough hours in the day to get done everything they want to do.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
731405
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Dec 18th, 2020 12:00AM
|
Open
|
Open
|
Knightscope
|
Director, Client Development
|
Houston, TX
|
|
Solid Culture
|
|
Integrity, Innovative, Realistic, Quality, Caring
|
Growing pains, Technology, Resources, Infrastructure, Inventory
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
731405
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Dec 18th, 2020 12:00AM
|
Open
|
Open
|
Knightscope
|
Director Client Development
|
Chicago, IL
|
|
Best Company I have ever worked for!
|
|
Team oriented with lots of praise for success and help for all who need it. Very difficult at times, but oh so rewarding.
|
I work remotely and with C-19 have not been able to travel to my vertical locations. I really do not have anything negative to say here. Love Knightscope!
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
731405
|
Open
|
Stay the course
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Oct 13th, 2020 12:00AM
|
Open
|
Open
|
Knightscope
|
Software Engineer
|
Mountain View, CA
|
|
I love it here , lots of learning on a daily basis
|
|
See headline
The team environment in engineering is great
You will learn a lot!
|
Most of the team is working from home due to the pandemic, would love to see a full office soon!
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
731405
|
Open
|
Keep the new processes in place
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Sep 23rd, 2020 12:00AM
|
Open
|
Open
|
Knightscope
|
Engineer
|
United States
|
USA
|
Growing Culture
|
|
From the beginning of my career at Knightscope, I have been given complete transparency into the problems and history that has resulted in a lot of these negative reviews. With me, and a lot of the new hires, they don't try to hide their history but instead take responsibility for their mistakes and are showing great improvement and open-mindedness into the future of our work culture. I truly believe that we are creating a new culture here and that everyone has a part in the development and growth of our environment.
|
Like with all startups, there is a lot that still needs to be improved upon here. However, I am glad to see the progress this company is making internally.
|
1.0
|
POSITIVE
|
|
|
|
|
0.0
|
4.0
|
3.0
|
4.0
|
4.0
|
4.0
|
0.0
|
|
731405
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Sep 2nd, 2020 12:00AM
|
Open
|
Open
|
Knightscope
|
Service Ops Manager
|
Mountain View, CA
|
|
Great place to work - and getting better!
|
|
-It is AWESOME to show up to work (Knightscope HQ or client sites) and see the robots actually puttering around the office doing their "jobs".
-You get to work on ROBOTS. You get to actually work on them and touch the hardware. It is so satisfying to talk to our clients and hear that they are actually using our products and getting results.
-Tons of career opportunities. Knightscope is very open to letting you work on what you're interested in, learning new things on the job and even letting you move around within the company. For new grads - if you're just getting started on your career, Knightscope is a great place to land and really establish yourself in robotics. For folks with more experience - Knightscope truly has a wealth of opportunity for you to start new projects, launch new initiatives and make your mark.
-Communication and collaboration. If you like working with people and doing projects together - this is the place for you. We have a fairly flat organizational structure and we're a small team. Day-to-day, you have opportunities to work with the entire company from executives to interns. Bill (the CEO) is very accessible and makes a point to get to know everyone on the team.
-Going places! Knightscope is a startup, but we've been around for 7+ years, have an actual product and actual paying clients. We're focused on scaling rather than proof-of-concept.
-VARIETY. Instead of chugging away every day on the same research project that may never see the light of day, work at Knightscope is very practical and we work on many projects at once. Some days you'll work on improving the stability of our existing system, other days you'll develop prototypes for future features and other days you'll head into the field to see new features get deployed or see how security teams are using our robots today.
-COVID-19: Knightscope's leadership is being responsible when it comes to the pandemic. No one is required to visit the office, number of people at the office is limited and planned ahead (with social distancing and masks).
|
-You need to be independent and a go-getter to succeed. We are a small team and expect you to roll up your sleeves and start digging in to projects.
-We are a startup! While we've been around for a while, we still have some of the cons other startups would. Compensation is not as high as it could be at larger companies, and there are times when we have to work hard to meet aggressive deadlines or keep clients happy. Being a startup means that we also need to fundraise and that budgets can depend on this.
-Be ready for change. We shift our priorities and focus frequently, and there are regular changes to our product line. This means projects will get scrapped or abandoned, documentation is sparse and sometimes it will feel like you don't know where we're headed.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
731405
|
Open
|
Keep improving! We've made a lot of meaningful changes since some of the negative reviews on this page, but we need to keep the momentum going.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
Jun 8th, 2019 12:00AM
|
Open
|
Open
|
Knightscope
|
Advanced People Skills Engineer
|
Mountain View, CA
|
|
Don’t do it! It’s a medley of insanity and delusion.
|
|
• You may meet some great people trying to do their very best while you all try to survive absurd working conditions together in the trenches of inept leadership.
• 30+ people have left the company willingly and lived through it so you don’t have to. Creep on them on LinkedIn! Many former employees, have found work at amazing companies and some have even started their own. They are great people and all of us are available to chat with you if you’re seriously considering working for/with these people.
|
TL;DR;
This is a warning for anyone contemplating working for William Santana Li or Mercedes Soria Li. They're not interested in helping anyone but themselves, let alone secure the nation. They've discovered that seeking entrepreneurial opportunities by preying on the fears of the public or worse, exploiting tragedy, can be quite lucrative for anyone hawking the proverbial snake oil. Take it from me, we were all enticed by the charm of building robotic systems that would impact the world in a positive way; many of us still aspire to do so. However, when the same red flags kept resurfacing time and time again. It became incredibly difficult to ignore. I will be the first to admit, we were all complicit because we had the rare opportunity of working with our friends and at times, our siblings. Knightscope is not a place for you to grow and it was never designed to be. Continue your job search. Find a company that you'll love. Find a leader who is worthy of the title. A leader who earns and reciprocates your respect instead of demand it. Find a culture that aligns with your goals and beliefs. Do not settle for anything less. You'll love what you do!
LEADERSHIP
• If you don't know already, you should look up what happened in Connersville, Indiana in 2010/2011. The same people who ran and operated "Carbon Motors" are presumably trying to secure the nation now.
• There's a woefully misguided white savior mentality. In an all hands, the CEO once presented a dream where he imagined a future headline on the Chicago tribune stating that the governor of Illinois had awarded Knightscope the highest achievable medal of honor for solving Chicago's crime issues. Who knew! All Chicago's social/economic issues could simply be solved by dropping a few $70K/yr robots that are nothing more than a CCTV camera.
• Emphasize and expect respect, loyalty and other qualities in others without exhibiting those same qualities themselves. There's some weird type of entitlement that none of us could ever really understand.
• Expect all of the benefits of a successful company without providing the appropriate resources and attention in the required areas in order to get there.
• There’s a comical lack of knowledge and experience in the areas of : leadership, security, software, hardware, AI, robotics, engineering, marketing and management. This is only exasperated by the aversion to hire subject matter experts and experienced professionals.
• There is a juvenile attitude towards collaboration. It's incredibly binary and it inhibits the companies progress. The general consensus is that everyone else is completely stupid or has no idea what they are doing. The company has made so many potential partners into adversaries.
• There’s a serious lack of respect for: folks who currently work or have worked for the company, service folks, female employees and vendors whose technology and products are heavily depended on! It not uncommon to be under paid, stressed out or even brought to tears over unreasonable requests if you’re a female employee. It was incredibly disheartening to hear how distraught and disturbed our colleagues were after the CEO revealed his agenda to exclusively purse an all female board right after he had hired almost all of them. Furthermore, it was shocking to witness that whenever employees elected to leave the company. Leadership would go to extreme lengths to ignore and even undermine their accomplishments and contributions to the company.
• No humility or self awareness. If you ever get the chance to visit their office, ask about the high attrition rate. I can assure you that the answer will have something to do with how everyone else was not cut out for the startup life or some other absurd excuse absolving any responsibility from their deplorable leadership.
COMPANY/PRODUCT
• There's no fund-raising strategy. Unless you consider FOMO a strategy. Even worse, it becomes clear why the mission statement is so vague. It really just boils down to metaphorical ambulance chasing. There is no insight or interest in solving any national security problems. It's the equivalent of a toddler attempting to fit everything but a cylinder/sphere into a circular hole.
• Most of the time and resources are spent on optics especially when it comes to the machines. Safety is not a primary concern and it is alarming! There have been so many close calls and this is one of the highlights. A few month ago, an engineer engaged in some reckless testing waving a toy assault riffle in the middle of the night. This prompted a rightfully so concerned citizen to call Mountain View PD. In response, Mountain View PD surrounded the building's entrance with guns drawn while employees where still in the building working! After the incident, not a word was uttered by leadership or the responsible party until an apology had to be coerced by one of our coworkers who is a veteran. He expressed his disappointment regarding how the situation and project were being handled given his background. It’s amazing what gets an immediate response from leadership and what doesn’t.
• The current business model is flawed considering how much capital it take to bring robotic systems to market and keep them running 24/7. In order to get anywhere close to what is published in the company's sales media, there's a lot of collateral damage experienced by the employees.
• No matter how much money is raised, it’s clear that unless there are experienced adults in leadership roles, Knightscope will continue to burn money and people until either the funds, customers, or market patience is depleted. Don’t believe me, everything you need to know is on the SEC website.
CAREER
• If you were not hired in the first two years of the company, you can keep your ideas and opinions to yourself. Even worse, your work will be under appreciated and unacknowledged due to the lack of general knowledge by the folks barking orders at you. Only specific people are allowed to fail. Failure is such a common trend at Knightscope and it happens more than it should if a scientific approach or just plain common sense was applied. It's equivalent to running a marathon but on a treadmill.
• Actively prey on young, talented, inexperienced folks to avoid any push back that experienced professionals would provide in matters of engineering, finance, marketing, sales and management.
• There's no career mobility and titles mean absolutely nothing. Make one up and go crazy with it.
• Leadership is based on a seniority model that absolutely disregards performance.
• Your success is not a priority. Case and point, if you've ever taken a look at the blog posts published by the company. You'll notice that they are all by the same authors. It's not a coincidence.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
21.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
731405
|
Open
|
• Why is it acceptable for the CEO's wife to get away with what others have been abruptly "terminated" for on a daily basis?
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Chairman and CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2261355, "responseDateTime": "2019-08-05T14:08:04.587", "translationMethod": null, "response": "We are sorry it didn't work out but I do hope you learned something to further your career - about technology, about business, about yourself. Startups are very hard and even though everyone has the best of intentions - sometimes it just doesn't come together in the right sequence or just doesn't come together at all. Or not enough is communicated and sometimes way too much is communicated. And many mistakes were made along the way - and many more will be made in the future. The important part is to learn from it and continue to move forward - and even in the most difficult of times consider how we conduct ourselves - applying to both the management team and all our employees. \n\nWe hired a lot of great people and likely a majority if not all will go on to do great things - for that we are sure. Actually rather proud of where former teammates have landed and sure they will be making an impact! I wish you the best of luck.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
May 15th, 2019 12:00AM
|
Open
|
Open
|
Knightscope
|
|
United States
|
USA
|
Career Setback, No Work Life Balance
|
|
As most reviews have already mentioned, Knightscope was filled with the most hard working and talented people. It will be very hard to find such a great group of coworkers and it was an honor to work with them all. Knightscope was a great place to learn skills like teamwork, patience, responsibility, and learning on your own.
|
- Most of the great people that I worked with have already left the company
- For me, this company was a career setback. I was very vocal about what I wanted to do and my skills were highly underutilized. I had to leave the company because of this. You will also be in charge of random areas, like customer service and facilities management.
- Unjustified favoritism by management
- Management does not have a strong technical background
- Don't even try to ask for a raise or bonus for your hard work. You will get `the door is right there` speech. Extremely low pay compared to other companies.
- Expect to work weekends, night shifts, etc.
- Always have to worry about funding
- Didn't get an acknowledgement/thank you for my hardwork when I left. Instead I got a "you don't believe in the company"
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
12.0
|
2.0
|
1.0
|
3.0
|
1.0
|
1.0
|
1.0
|
|
731405
|
Open
|
It wasn't until I left that I saw how much you take advantage of your employees. Pay them what they are worth or other companies will scoop them right up. Most of them work tirelessly to meet deadlines so be more careful with your words (ie/ implying they are lazy).
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Chairman and CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2261439, "responseDateTime": "2019-08-05T14:21:52.12", "translationMethod": null, "response": "We are sorry you feel this way but appreciate you taking the time to write down your thoughts. Some employees value equity over cash whilst others it is the complete opposite. We have taken your remarks seriously and had and have been working on a full compensation study for some time - to better match the market where appropriate and we can afford to do so. But a great deal of time for startups it is difficult to compete with massively overfunded startups or much larger companies. That said, point taken. \n\nOne thing we need to work on (of a very long list) is workload balance amongst the team - in some cases we've had a good portion of the team working crazy hours, with never ending dedication, and doing what it takes - while others on the team were coasting with missed deadlines, not showing up for work, disregarding feedback, ignoring requests, etc. We are going to do better on singling poor performance out and terminating those individuals much sooner in the process - and avoid leaving a bad impression on the rest of the team. If you only knew how many countless sleepless nights the management has put in - because we genuinely cared and care about the team. We are hopeful that the incoming middle management team we are putting in place will help resolve this important item. \n\nAll my career I have had this fault - waiting too long to terminate employees that needed to be terminated. Promising myself to work on that more - and to listen to my management team when it comes to this issue. \n\nAll that said, I hope you did learn some things, met some wonderful people, and in total was not a complete setback. Wishing you all the best of luck and thank you again for the feedback!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|
|
private:knightscope
|
https://www.glassdoor.com?employer_id=731405
|
May 13th, 2019 12:00AM
|
Open
|
Open
|
Knightscope
|
|
United States
|
USA
|
Can't stress enough - don't waste your time
|
|
You will learn a lot about your tolerance for pain.
|
Comes down to this: in my opinion, the husband and wife in charge want to make a lot of money. Your personal and professional development will suffer. If you are just starting your career and don't know any better, please do not see this as an appealing challenge. This should not be dismissed as a bitter review from a previous employee. I am attempting to save any future hires (if the company doesn't close its doors very, very soon... that's the impression I got from their recent SEC filing. Google it.) from a lot of trouble. Knightscope is THAT bad.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
13.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
731405
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Chairman and CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2261475, "responseDateTime": "2019-08-05T14:30:55.62", "translationMethod": null, "response": "Startups unfortunately come with a lot of pain and suffering from almost every angle. Thank you for putting in the effort to help move the ball forward during your time here - we know it is not and has not been easy. And part of being a semi-public company is, yes, we have a significant amount of public disclosure which is significantly different than most startups which are opaque. \n\nThe startup struggle is real and you got to see and feel it first hand - and sometimes the motivations are clear to some and may be different for others. There are moments of 'good periods' for startups and there are the much more difficult ones. But I do genuinely hope you learned something through the experience. \n\nAgain, thank you for your contribution and the best of luck to you in your career.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:05PM
|
Mar 15th, 2021 07:05PM
|
Knightscope
|
Technology
|
Automobiles & Parts
|