|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Sep 21st, 2017 12:00AM
|
Open
|
Open
|
Knovel
|
|
United States
|
USA
|
Great small company, was aquired
|
|
Great people, teamwork, very customer focused, great software solutions & products, great internal customer marketing to support customer success and customer experience treatment, free ongoing training to help with customer success (and customer retention and renewals, etc.)
|
Company was acquired, small company merged into a small part of a very large company, lost it's culture and identity, customer focus, etc., very different structure and model from acquiring company, many original people left, many in acquiring company did not really understand what made original company so successful, and did not respect or value those aspects or continue with them.
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
345338
|
Open
|
Look back at why Knovel was so successful on it's own, the customer-centered focus, and try to retain that culture and grow it into the larger organization
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Dec 5th, 2016 12:00AM
|
Open
|
Open
|
Knovel
|
|
New York, NY
|
|
Account Development Representative
|
|
Great, casual work environment, nice, friendly team. Good perks, like food catered for breakfast, mostly lunch a lot. Flat screen in breakroom. Extra gifts at the end of the year.
|
Not much room for growth.
|
|
|
|
|
1.0
|
APPROVE
|
0.0
|
4.0
|
3.0
|
5.0
|
2.0
|
5.0
|
4.0
|
|
345338
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Oct 30th, 2013 12:00AM
|
Open
|
Open
|
Knovel
|
|
Canada
|
CAN
|
Great until the Elsevier Acquisition!
|
|
Prior to acquisition, great team environment with commons objectives and goals!
|
Post acquisition; scattered objectives, lack of leadership and strategy focused on impregnating customers, not providing true value.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
2.0
|
3.0
|
3.0
|
2.0
|
3.0
|
3.0
|
|
345338
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Aug 14th, 2013 12:00AM
|
Open
|
Open
|
Knovel
|
Sales
|
New York, NY
|
|
Great people to work with, learned a lot, was promoted quickly, but company was slow moving for a small business.
|
|
Knovel will invest in training their staff so that they can remain competitive. Many of the people I worked made the job more fun.
|
There are a lot of politics within the upper management that can get unbearable from time to time. It's a top-down management style that isn't necessarily up to date with current year.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
3.0
|
4.0
|
3.0
|
4.0
|
3.0
|
3.0
|
|
345338
|
Open
|
When making larger decisions, ask your staff what they think and how they would fix issues before just plowing ahead without the buy-in.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Jul 14th, 2013 12:00AM
|
Open
|
Open
|
Knovel
|
|
United States
|
USA
|
Helped grow my overall skills and career
|
|
Customers are joyful to speak with and understand the product. Fast passed but rewarding if you want to succeed.
|
Knovel was sold to Reed Elsevier
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
345338
|
Open
|
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Jun 26th, 2013 12:00AM
|
Open
|
Open
|
Knovel
|
Account Manager
|
New York, NY
|
|
Account Manager
|
|
Great support from the internal team
Niche product
New Platform w/ seamless interface
|
Clique' work environment
No specific training for your position, learn as you go
Bought out recently by a larger company
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
4.0
|
2.0
|
3.0
|
4.0
|
4.0
|
4.0
|
|
345338
|
Open
|
none
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Feb 11th, 2013 12:00AM
|
Open
|
Open
|
Knovel
|
Contractor
|
Bloomington, NY
|
|
Good Place to work, don't think I would stay too long.
|
|
Growing industry, smart IT people, confident sales team. Knovel is a good company to work for and has great benefits. If you're looking for a springboard this would be the place to be.
|
Knovel has since closed it's doors in San Antonio. They are an Education Company at the cutting edge of web provisioning but don't have the IT backbone. Lots of room for improvement.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
3.0
|
4.0
|
4.0
|
3.0
|
5.0
|
2.0
|
|
345338
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Dec 17th, 2012 12:00AM
|
Open
|
Open
|
Knovel
|
Sales Representative
|
|
|
Sales people beware
|
|
1) Knovel provides a unique and very interesting product which companies definately want, if they felt it was a must have.
2) Working in the engineering community is exciting and interesting.
3) Flexibility in working hours and locations.
4) Minimal travel as most work is done by phone and webex.
|
1) Constant turnover among sales group - management and reps primarily due to firings (turnover has been 100% percent every two years in the sales group).
2) Very limited prospect base and entire goal is based on obtaining new business.
3) Management is out of touch and unable to set obtainable goals. Only 2 or 3 new business salespeople have ever made goal.
Be sure to ask about turnover (in the SALES organization) and ability to obtain new business goals and make commission.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
2.0
|
4.0
|
2.0
|
1.0
|
3.0
|
1.0
|
|
345338
|
Open
|
Territories have such limited capacity to obtain new busines I would advise a telesales group instead of a geographical sales force.
Better understanding of high priority prospects.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Nov 20th, 2012 12:00AM
|
Open
|
Open
|
Knovel
|
Sales
|
New York, NY
|
|
Great culture, struggling to grow more aggressively - sales model still needs lots of work
|
|
Cares about employees, strong tech team in place, marketing really positions company well, nice work environment, generally competitive compensation
|
Sales targets are aggressive and often missed - good growth nonetheless - set realistic growth plans.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
4.0
|
4.0
|
3.0
|
4.0
|
3.0
|
|
345338
|
Open
|
Lots of stability and growth potential in product management, development, marketing - despite good growth sales has been a real challenge to manage - maybe the sales targets should be lowered while you figure this out.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|
|
private:knovel-2
|
https://www.glassdoor.com?employer_id=345338
|
Mar 25th, 2012 12:00AM
|
Open
|
Open
|
Knovel
|
Product Management
|
New York, NY
|
|
Sr Leadership Needs to Be More Grounded
|
|
Knovel has a really strong niche position in the engineering information market, with a strong a loyal customer base. Over the past few years they have done a tremendous job of transforming their UI and engaging users.
|
Sr Management expectations are often out of line with reality and their communication style can be disfunctional. A lot of politics present at the Senior Management level, with a lot of CYA and throwing others under the bus.
|
-1.0
|
NEGATIVE
|
|
|
|
|
1.0
|
2.0
|
3.0
|
0.0
|
2.5
|
3.5
|
2.0
|
|
345338
|
Open
|
Recent, almost full, turnover of Sr Management offers an opportunity to build a new dynamic in the organization. Truly understand what the real opportunity is, and set goals appropriately.
|
1.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:09PM
|
Mar 15th, 2021 07:09PM
|
Knovel
|
|
|