|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Feb 12th, 2021 12:00AM
|
Open
|
Open
|
Knowland
|
Manager
|
United States
|
USA
|
Would not recommend
|
|
convenient location for commuting, clean environment
|
company does not have shared values, culture or commitments for their employees
|
|
|
|
|
|
|
0.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
466877
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Feb 12th, 2021 12:00AM
|
Open
|
Open
|
Knowland
|
Software Engineer
|
Rosslyn, VA
|
|
Solid tech team, improved sales team, vision lacking
|
|
Very good dev team and agile process, solid tech stack and devops approach, fun with elasticSearch and graphQL, sales team was churning but improved under Bob
|
Limited product vision and difficult market conditions, core data that Knowland depends on is limited due to Covid crushing hospitality
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
3.0
|
2.0
|
2.0
|
4.0
|
3.0
|
|
466877
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Feb 9th, 2021 12:00AM
|
Open
|
Open
|
Knowland
|
|
United States
|
USA
|
It’s what you make of it
|
|
Knowland in general is a decent company to work for and overall was an ok experience for me, but it did have some flaws.
The #1 Pro is that Knowland hires very hardworking and talented people.
If you love the hospitality industry and are familiar to the demands of that industry then Knowland will suit you fine.
Knowland (pre-COVID) provided that small tech company feel - causal dress, company happy hours, open office layout, and a younger crowd.
|
Again while Knowland hires amazing hardworking people, the pay was just ok and they definitely overwork their employees. Turnover was high in certain departments because of that and Burnout was rampant in those departments.
Working long hours is viewed positively but isn’t rewarded monetarily. Working within normal hours can be viewed negatively amongst peers. While it is a positive affirmation to the hardworking and super dedicated ‘lifers’ there, if you’re not as committed, you can easily fall victim to the wrong side of favoritism from the bottom up.
For those younger in your careers don’t fall for the “we are a tight-knit family here at (blank) company”...work is work, Knowland is no different.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
3.0
|
2.0
|
3.0
|
4.0
|
|
466877
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Dec 24th, 2020 12:00AM
|
Open
|
Open
|
Knowland
|
Project Executive
|
Los Angeles, CA
|
|
Great Company
|
|
Great company culture, low turnover
|
Sometimes need to travel for different construction projects.
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
466877
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Dec 3rd, 2020 12:00AM
|
Open
|
Open
|
Knowland
|
Sales Representative
|
Arlington, VA
|
|
High Growth Company
|
|
business focused on a niche market within the hospitality industry
|
Small company with limited career advancement opportunities due to size
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
4.0
|
2.0
|
3.0
|
4.0
|
|
466877
|
Open
|
Focus on customer service and user engagement
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Oct 26th, 2019 12:00AM
|
Open
|
Open
|
Knowland
|
|
United States
|
USA
|
Knowland is on the up and up!
|
|
New Management Team!
Passionate Employees
Small Company, which allows you to have a real impact and say in decisions.
Work from home flexibility
Causal dress
Work travel
Meaningful work
Growth opportunity
Family culture
Happy hour Fridays
|
Parking in Rosslyn kind of sucks
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
466877
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Jun 24th, 2019 12:00AM
|
Open
|
Open
|
Knowland
|
IT Administrator
|
Rosslyn, VA
|
|
Completely disheartened by my experience at Knowland
|
|
Relaxed atmosphere
*Some* Good People
CS VP
CTO is amazing
Happy Hours
|
Infrastructure is crumbling
Outdated Technology, 10 year old software on half a decade old laptops
Co-workers will covertly record your conversations without your consent in order to blackmail and backstab you.
No management or oversight in multiple key places
Not much opportunity for Sales people to make a living
Work/life balance for hard workers doesn't exist
No budget
Key departments like Sales and IT have no staff
Extremely low salary for the work put in
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
2.0
|
1.0
|
1.0
|
4.0
|
2.0
|
2.0
|
3.0
|
|
466877
|
Open
|
Your CTO and CS VP are the two brightest spots in the company. You fired your best IT person because they were trying to change things for the better.
Rising through the ranks simply by attrition is not how somebody should become a VP/Director, especially when their job security is just anchored by institutional knowledge from outlasting others. Get properly qualified people running all departments.
Your Sales team needs some love. Maybe a change in how territory is split so it's not so lopsided.
Lastly your amazing, hard working Devs. They need more bodies, or to be less overworked. Those guys and gals are giving you all they've got, and I think they're majorly unappreciated.
Multiple VPs have left, the entire Human Resources department has either left or transferred out just this spring, and the CEO has resigned. Clearly things are in need of improvement.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Apr 24th, 2019 12:00AM
|
Open
|
Open
|
Knowland
|
Account Manager
|
Rosslyn, VA
|
|
Working in a client facing role
|
|
-A great leadership team and continuously growing departments
-Several opportunities to provide open feedback from a company and team level
-New leadership is very forward thinking and investing a lot of time into team trainings, product development and client relationship development
-If you have an interest in something share it! There are great opportunities to take ownership of projects within a team like Customer Success
-A welcoming culture (open style office)
-Good wellness benefits (gym reimbursement)
|
-I only list this as a con because it's typically something taken in a negative sense: juggling multiple projects at once. Yes, it can be challenging however if you take a step back and realize how much of a difference you make and the value you provide to the company as an individual.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
4.0
|
5.0
|
4.0
|
5.0
|
|
466877
|
Open
|
Something really valuable that Knowland does is it let's us know how we contribute to a bigger picture. There is nothing better than seeing hard stats on the work that client facing teams have done and how it has affected the company's success. Keep hosting things like AMA's and investing in employee training to empower teams to be their best.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2078359, "responseDateTime": "2019-05-08T06:22:15.4", "translationMethod": null, "response": "Thanks so much for the thoughtful review. We are glad you had a good experience and wish you all the best!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Jan 29th, 2019 12:00AM
|
Open
|
Open
|
Knowland
|
Sales
|
United States
|
USA
|
People are quitting after 1 month. It's no wonder why.
|
|
The McDonald's across the street is "high-tech"
|
If you work in sales, you'll be reporting to tweedle-dee and tweedle-dum. One thinks she's better than you and the other is too dull to think anything at all.
They pushed out long-time employees thinking Knowland's ideas smelled like roses - only to see 70% of the sales team take other jobs within a month or two. If they tell you things are good at Knowland, they are NOT. This is one extremely rotten banana with zero potential to make money in sales.
They've saturated the market, increased pricing to an unsellable point, and refuse to listen to the customers who simply want a product that works (not a pipe-dream).
If you want to see what it's like to work for a typewriter company in a digital world: this is your closest option.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
5.0
|
1.0
|
2.0
|
2.0
|
1.0
|
1.0
|
1.0
|
|
466877
|
Open
|
Being nice doesn't make you a good CEO. Declining numbers starts at the top. Get executives who like people and don't look down their noses.
Running a company is hard. There is no shame in having the sales "leaders" move into contributor roles and hiring actual managers who inspire.
Companies CAN be turned around, but the current "leadership" is not the team to do it.
Be brave and step aside. What you're doing now, is NOT working.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|
|
private:knowlandgroup
|
https://www.glassdoor.com?employer_id=466877
|
Nov 15th, 2018 12:00AM
|
Open
|
Open
|
Knowland
|
|
Rosslyn, VA
|
|
RUN AWAY - Knowland WILL Crush Your Will to Work - You're no different and won't be the special one
|
|
the actual team is great. they hire great people, unfortunately, that all get sucked into the same trap
|
Knowland
I first wanted to say that I am extremely disappointed with my tenure at Knowland. I was beyond excited when I was first hired and extremely motivated. Management and their unobtainable goals completely quenched the drive I had.
The good reviews here are from one team: the tech team. I want to say that Steve, the CTO, is incredible and seems to really care and manage his team wonderfully. Keep it up, Steve. You’re too good to be there.
I will also say that I do think that instead of trying to understand why everyone is so upset and morale is so low, management will do exactly what they normally do with this post and others like it; they will be defensive and do nothing to change.
I will first start with expectations. Both the Sales team AND CS have completely ridiculous expectations and goals. CS teams have hundreds of accounts assigned to one person, while the sales team is the complete opposite. The sales team has an addressable market of a few hundred accounts, yet expected to close 25% of their market every single year to hit goal. Not to mention that the goals statistically do not make sense.
Management has no accountability . It is as simple as that. Certain new managers were hired and take lunches for hours on the last day of the month with new employees, and nobody bats an eye. Yet when a sales team member quits, and a longer than average lunch is taken to say goodbye since the company doesn’t care, the CEO has time to berate and scream at the entire sales team for MUCH too long, crushing morale even further.
They hire managers from the hospitality industry that are ignorant when it comes to sales. They don’t know the product. They don’t know sales. And they for SURE don’t know how to manage. You think I’m lying, have them demo the product. Have them answer with something substantial instead of ridiculous positive affirmations that don’t make sense. Being realistic is much more helpful for a failing team than stupid positive sayings that make no sense at all, especially when you tell the team you’re here to support them and then put half the team on a performance plan to fire them with goals that have NEVER been met.
There is tension between teams because of a few reasons. One, the processes as a company are horrible. The bureaucracy makes you feel like you’re at Cisco or working for the federal government. Nothing can get agreed upon or be done efficiently. Even basic sales contracts take days to approve and need CFO approval. Second, managers and VP’s literally talk poorly about other teams and employees during happy hour. You can see this tension even in the fake review that was posted before regarding Knowland being a great place to work. Employees are not lazy. They work non stop with absolutely no reward with ABSOLUTELY no training. So if a procedure is forgotten, I can assure you it is not because they are lazy. It is because management has done such a poor job at training.
90% of the day of manager’s are spent in meetings to figure out how to sell, yet when a sale is about to happen, they’re too busy in meetings to close the sale. I have never seen such a lack of motivation and urgency to close a sale. Not only that, but they don’t incentivize the team to close sales and make it so difficult to hit goal that you will NOT make money.
People are only acknowledged when they are doing well. You can hit goal one month, then be put on a performance plan the next.
HR - I have seen them mess up a colleagues 401k and they are defensive for everythingggg you bring to them. I know multiple people who have said they felt uncomfortable from a manager or needed help because a manager had it out for them and had proof…nothing. It is very clear that HR closes their eyes to employees and are just there to serve the poor management that is there.
Knowland is supposed to be a tech company. The lack of innovation when it comes to strategy is absurd. You want more sales, yet you don’t want to read more properties. The sales tactics are elementary and outdated. it is a shame that management is running around like a chicken with their head cut off trying to figure out what is working and what is not. YOU DON’T GIVE IT ENOUGH TIME. They have a training one month, then the next cancel it and change paths, then the next week do a marketing push that doesn’t work, then do another one the week after before we find out if the first worked. Mind: BLOWN. It is insanity.
Micromanagement does NOT work. They obsess over the smallest things that don’t make a difference, but ignore the numbers. You want to know how to fix the company, ASK THE EMPLOYEES. Also, the “open door policy” is inefficient when you tell the employees to ask questions in front of their managers that they have issues with. If you want other reasons why people don’t speak up, see above HR comment regarding defensiveness. It seems to be a trend here. Also, when things are asked in these public settings, mangers give the same answers you might find in a textbook political setting where they can’t seem to answer any questions in a straightforward manner, and completely omit difficult questions out.
Employees get fired and quit and management doesn’t even address it. The lack of professionalism in certain situations was extremely uncomfortable .
Also - favoritism. It was almost comical how they spread up territories to friends of managers, yet left the rest of us with territories that were extremely hard to sell to. Those same friends of managers are able to work from home permanently, when tenured employees cannot do the same.
They also have forgotten completely about the customer. Knowland is so stuck in their outdated processes and ways that they have completely forgotten what the customer actually wants and how they think. It’s pretty sad. They had a great product, but have no idea how to retain their customers and expand their offerings in a way that is competitive within the market. They can’t seem to be able to allocate resources to fix their poor model regarding the company, but poor money into new tools that are over priced and not in demand.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
9.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
466877
|
Open
|
Core Values - Integrity, Customer Focus, Excellence, Teamwork and Results. I have seen clearly how they treat their employees, but former and current. I have seen managers blatantly lie about other employees and what they have done. There is no integrity here. They have lost sight of the customer as I stated before. The teams don’t work together and there is too much tension for no reason. Lastly, you say you don’t accept the status quo, but it seems like the processes you have in place have made you complacent.
I really wish I could have better things to say. I wish I didn’t feel compelled to spend WAY too much time writing this review, but I felt like I had to. You shouldn’t be able to treat employees like they are nothing and get away with it. Pretend to care more. Treat people as people and with respect. Stop stabbing your workers in the back and talking poorly about them
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Mar 15th, 2021 07:11PM
|
Mar 15th, 2021 07:11PM
|
Knowland Group
|
|
Travel & Leisure
|