private:knowroaming
|
https://www.glassdoor.com?employer_id=1066720
|
Jul 21st, 2018 12:00AM
|
Open
|
Open
|
KnowRoaming
|
Customer Support
|
Toronto, ON
|
|
Was great until they laid off some of the Customer Service Dept including me.
|
|
Laid back environment, fantastic Manager, free lunch on Wednesdays, free beverages, good benefits, great pay.
|
Barely much training; had to learn and figure things out as I went along. Didn’t feel really appreciated or acknowledged either, I was just sort of “there” doing my job with not very much feedback except from Customers. Management wouldn’t give us a heads up or anything until something was officially announced, so we were just as surprised as the customers calling and emailing in complaining.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
4.0
|
3.0
|
3.0
|
3.0
|
5.0
|
3.0
|
|
1066720
|
Open
|
Very surprising that I was told the “Customer Support Dept costs the company the most money”, when it is the one thing a company should be most invested in! It’s what brings in new customers and supports the existing ones. You’ll lose all the customers I helped bring in the past year- but when you decide to cut corners, downsize and outsource- it will backfire and you will eventually have to start right from square one.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:15PM
|
Mar 15th, 2021 07:15PM
|
Knowroaming
|
|
Travel & Leisure
|
private:knowroaming
|
https://www.glassdoor.com?employer_id=1066720
|
May 18th, 2018 12:00AM
|
Open
|
Open
|
KnowRoaming
|
Executive
|
Toronto, ON
|
|
IoT and M2M technology company that does both hardware and software
|
|
flat management style,- autonomous with support when needed, smart people, global business opportunity, high growth
|
long hours, fast paced, can be stressful and demanding
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1066720
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Mar 15th, 2021 07:15PM
|
Mar 15th, 2021 07:15PM
|
Knowroaming
|
|
Travel & Leisure
|
private:knowroaming
|
https://www.glassdoor.com?employer_id=1066720
|
Dec 1st, 2016 12:00AM
|
Open
|
Open
|
KnowRoaming
|
|
Toronto, ON
|
|
Young company in growth stage
|
|
-It's a very young and fun atmosphere here as most of us are just starting our careers out of college/university or in the early stages of developing a career.
-Free lunch on Wednesdays is great
-Benefits and competitive pay
-Ideas and change are welcome and encouraged by management
-Very much an open door policy
|
-Communication between departments and managers needs to improve
-Things change on a dime and it can be challenging to adapt
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
4.0
|
5.0
|
4.0
|
5.0
|
4.0
|
|
1066720
|
Open
|
Keep everyone in the loop with what's happening in the company and where things are going and growth will only continue to improve. There are a lot of great things about KnowRoaming and a lot of exciting things coming down the pipeline but still some room for improvements.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:15PM
|
Mar 15th, 2021 07:15PM
|
Knowroaming
|
|
Travel & Leisure
|
private:knowroaming
|
https://www.glassdoor.com?employer_id=1066720
|
May 17th, 2016 12:00AM
|
Open
|
Open
|
KnowRoaming
|
|
Toronto, ON
|
|
Lots of Problems/Pressure
|
|
Location is central
Free lunch Wednesday
|
Technology is unreliable
Boss requires long hours to fix problems
No career progression
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
2.0
|
1.0
|
1.0
|
2.0
|
1.0
|
3.0
|
1.0
|
|
1066720
|
Open
|
Be better coaches/take training courses
|
0.0
|
[]
|
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 15th, 2021 07:15PM
|
Mar 15th, 2021 07:15PM
|
Knowroaming
|
|
Travel & Leisure
|
private:knowroaming
|
https://www.glassdoor.com?employer_id=1066720
|
Jan 12th, 2016 12:00AM
|
Open
|
Open
|
KnowRoaming
|
|
South Korea
|
KOR
|
Great experience but very personally
|
|
great experience, culture of share,
|
very personality, difficult to proceed career
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
1066720
|
Open
|
should be honest
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:15PM
|
Mar 15th, 2021 07:15PM
|
Knowroaming
|
|
Travel & Leisure
|
private:knowroaming
|
https://www.glassdoor.com?employer_id=1066720
|
Sep 16th, 2015 12:00AM
|
Open
|
Open
|
KnowRoaming
|
|
Canada
|
CAN
|
Engineer
|
|
- Good work culture
- Dogs in office
- Can have challenging work
- Good Location
- Good Equipment Subsidy
- Good management team
|
- Not a lot of mentorship
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
1066720
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 15th, 2021 07:15PM
|
Mar 15th, 2021 07:15PM
|
Knowroaming
|
|
Travel & Leisure
|