|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Dec 26th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
Quality Assurance Analyst
|
Tampa, FL
|
|
A company that respects its employees and takes the time to provide small reminders of how much it cares about them.
|
|
Fun atmosphere, free food, laid back culture, meaningful impacts on the software
|
Lack of metrics can make it difficult to tell how the employee is doing, some interoffice politics can make it difficult to provide honest feedback
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
553388
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 841151, "responseDateTime": "2016-02-03T17:33:08.803", "translationMethod": null, "response": "Sometimes we move so fast, we forget to measure and things can get confusing. Don't let any politics get you down...if you feel stiffled, find another outlet. There are leaders all around who care about our Core Values and want to hear your feedback.", "responseOriginal": null, "countNotHelpful": 0}]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Dec 9th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
QA Analyst
|
Tampa, FL
|
|
Loving it
|
|
LabTech is simply an awesome company to work for. Fresh ideas, great outings and skilled talent.
|
Still growing so some growing pains are to be expected as the company evolves.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
4.0
|
3.0
|
4.0
|
|
553388
|
Open
|
Keep on rockin.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 841147, "responseDateTime": "2016-02-03T17:27:05.11", "translationMethod": null, "response": "Growing pains come with a fast growing company for sure! Thanks for your contributions.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Dec 4th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
LabTech Implementations
|
Tampa, FL
|
|
Phenomenal Software Employer
|
|
Competitive Salary and Benefits package for all positions in the company.
Additional benefits/perks include $8 a day stipend for lunch, kitchens stocked with food and drinks, wellness programs with 2 gyms, etc..
Company is growing quickly and there is a huge opportunity for advancement. If you strive for excellence then you will excel quickly at LabTech Software.
|
Parking can be an issue from time to time in the Head Quarters building, but other buildings have ample parking.
Due to location, commuting can be a bit inconvenient.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
|
553388
|
Open
|
Continue to excel at growth in the company. Continue to maintain Core Values.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 799113, "responseDateTime": "2015-12-07T05:14:12.137", "translationMethod": null, "response": "Thanks for the feedback. Indeed, there is a lot of opportunity for growth for individual colleagues and maintaining our core values is a very critical focus. Unfortunately, parking is a challenge at the buildings, but building management is creating new parking lots which should help to ease the situation.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Nov 26th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
Support/Consulting
|
Tampa, FL
|
|
Growing Pains
|
|
Lunch Stipend
Stocked Breakroom (All the junk food you can handle)
Average Health, Dental. Eyes, 401K
Company sponsored events like movies, paintball, octoberfest
Free tee shirts for software releases
|
Micro Managed
Doctors note required for using any of your 3 sick days.
You can not use vacation time for sick days. Vacation and sick time should be combined.
2 weeks vacation with an additional week at 5 years.
Internal job offerings are often filled before they are posted internally. You need to be a member of a select group to job advance.
1% pay raise last year. Not even COLA levels.
Once we sell or go public I suspect the majority of the key holders to leave and cash out.
Proven methods have been destroyed by the internal hiring methods by promoting people with no real world experience into key positions.
Core Values - Mouth service to the core values. I find only a handful of people at Labtech have any follow through on these/
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
5.0
|
1.0
|
2.0
|
2.0
|
1.0
|
3.0
|
1.0
|
|
553388
|
Open
|
Hire real managers. Go with whats proven to work. Follow your core values and actually deliver on what you promise. Too much mouth service and no follow through on whats promised is killing this company.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 841144, "responseDateTime": "2016-02-03T17:25:35.23", "translationMethod": null, "response": "Promotions and internal hiring requires a tremendous dose of careful skill and consideration and can sometimes be awkward when multiple colleagues go for the same position. At the end of the day, we want to support our leaders, but that doesn't mean just paying lip services or blindly following. The Core Values are not just the company's Core Values. As a colleague, these are your Core Values, so exercise them, even if you don't see someone else doing so. Let your voice be heard.\r\nAnd, some good news! Vacation and sick time are now combined and the number of paid holidays was increased. This is a huge investment in our colleagues and in valuing work/life balance.", "responseOriginal": null, "countNotHelpful": 0}]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Nov 24th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
Community Specialist
|
Tampa, FL
|
|
Community Coordinator
|
|
Great people to work for, great company in general
|
wanted you to work late hours even when finish with job.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
2.0
|
4.0
|
3.0
|
3.0
|
0.0
|
|
553388
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 799116, "responseDateTime": "2015-12-07T05:18:11.093", "translationMethod": null, "response": "Well, this one hits home a bit for me. :) The Community team in particular is lean and mean, so we do work late hours...especially when traveling. But I would hope it's not for naught. Share your concerns with the long hours or work load.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Nov 22nd, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
|
United States
|
USA
|
Not a Good place anymore
|
|
Used to be a fun place to work, Co-workers (ie NOT management) are great, free lunch program
|
Work is very stifling. Management seems to now exist to throw up roadblocks and make your tasks more difficult. Even if you explain to them that new ideas will reduce productivity they do not care and your concerns are either ignored or only listened to with no intention of taking them to heart. After bad decisions hit the floor and predictable problems occur management will then blame the employees for not working hard enough which includes forcing you to work underpaid overtime or forfeiting bonuses. It is now a _very_ frustrating place to work!
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
|
|
6.0
|
2.0
|
3.0
|
3.0
|
1.0
|
3.0
|
1.0
|
|
553388
|
Open
|
Please take a look at what you are doing to your company and your employees. This was a great place to work but now monday morning is something to be dreaded versus looked forward to!
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 799122, "responseDateTime": "2015-12-07T05:33:32.75", "translationMethod": null, "response": "Change can be frustrating, especially when you can see how the change may negatively affect your team or your work. If you share constructive criticism and do not get positive results, please try another avenue. There are people in this organization (me being one of them) who really really care and want to make sure all of our colleagues are loving their work. It may see like simple advice, but it is your voice that can positively impact the company.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Nov 22nd, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
Senior Analyst
|
Tampa, FL
|
|
Great Employer has surely fallen
|
|
Less and Less every day unfortunately.
Decent Salary
Sometimes the old environment shines through
|
Labtech used to be a wonderful place to work. The previous reviews on this site should reflect this. Unfortunately in the last year or so there has been a huge culture shift. New management has taken over and what was once a glorious workplace has basically turned into a micro-managed call center.
Do you want to work at a call center? I certainly didn't and Labtech was heavily sold as phone support and NOT a call center. For a while this was true but now that we are basically Connectwise you can be assured this is a call center.
Expect to be micro-managed, have pointless and contradictory directives and requirements and generally a sad place to work. The morale has taken a huge hit.. walking around the office is like walking around a morgue.
If you are thinking about working here I'd think twice.. its like taking a step back to being a help desk technician with all of the pitfalls and annoyances that go with it. This includes unreachable goals and constant mandatory overtime.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
4.0
|
1.0
|
1.0
|
1.0
|
2.0
|
3.0
|
1.0
|
|
553388
|
Open
|
When I first started working at Labtech providing a happy employee workplace seemed to be a high priority -- and it worked. I was happy and worked very hard. In the last year new management has mostly destroyed that environment making for a sad and unfriendly work place. Please take a look at the changes that were made and the negative impact it has had in both productivity and employee morale.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 799127, "responseDateTime": "2015-12-07T05:42:17.85", "translationMethod": null, "response": "Change has been rapid at LabTech and I'm bummed to hear that the change has not made a positive impact in your experience as a colleague here. Please share your concerns. Sometimes it may take a few tries, but be constructive, come with solutions to the problems you're experiencing. Your voice, your company - if anyone tries to discourage you, please remind them of our core values. There are a lot of people here who really care and want to see you succeed.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Sep 17th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
Consultant
|
Sydney
|
|
Implementation consultant
|
|
They pay for lunch
|
Pay isn't that great
|
|
|
|
|
|
|
0.0
|
3.0
|
3.0
|
5.0
|
3.0
|
1.0
|
4.0
|
|
553388
|
Open
|
|
0.0
|
[]
|
|
No
|
No
|
|
1.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Aug 18th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
Technical Staff Engineer
|
Land O' Lakes, FL
|
|
180degrees from what I read and expected
|
|
Culture is great people are awesome
|
I was never able to prove myself in my 90 day learning period.....I was there less then 20 days ,then released with no explanation.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
9.0
|
1.0
|
4.0
|
3.0
|
4.0
|
3.0
|
1.0
|
|
553388
|
Open
|
Give a person the full 90 days then make a decision to keep or release,how can you tell what they have to offer after only less then 20 days ,keep in mind people leave a job to work there.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 799137, "responseDateTime": "2015-12-07T05:56:13.487", "translationMethod": null, "response": "Thank you for the feedback. LabTech is a complex system and product and technical aptitude is a key component for colleagues in a technical role. This is good feedback though for our leadership team.", "responseOriginal": null, "countNotHelpful": 0}]
|
|
No
|
No
|
|
1.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|
|
private:labtechsoftware
|
https://www.glassdoor.com?employer_id=553388
|
Aug 17th, 2015 12:00AM
|
Open
|
Open
|
Labtech Software
|
|
Tampa, FL
|
|
Great atmosphere
|
|
LabTech Software is a supportive workplace full of people who are really passionate about doing their jobs well. Management listens to what everyone needs to work smarter, and the overall office environment is fun and relaxed. Lots of great perks to the office make it a pretty awesome place to spend my work days.
|
The pay isn't entirely competitive in every position, but the atmosphere, perks, and management support in most departments more than balance that out.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
3.0
|
4.0
|
4.0
|
|
553388
|
Open
|
Keep supporting the culture, and keep allowing employees to have input into the direction of the company as a whole, and into departmental cultural changes.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Community", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 799130, "responseDateTime": "2015-12-07T05:43:40.823", "translationMethod": null, "response": "Thanks for the feedback. Culture is a huge focus for the company these days, especially since we are in just a rapid growth mode. We definitely don't want to lose the culture or lose touch with all of our colleagues who contribute to making the company successful and fun!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Mar 16th, 2021 04:32PM
|
Mar 16th, 2021 04:32PM
|
LabTech Software
|
|
Software & Computer Services
|