Glassdoor Profile Reviews Data

Track MindTouch reviews on Glassdoor to uncover insights on employee sentiment

Rows

Open dataset
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
private:mindtouch https://www.glassdoor.com?employer_id=216464 Aug 18th, 2020 12:00AM Open Open MindTouch, Inc. Marketing Assistant San Diego, CA Wondering Company Team building, career building, always ways to move up in the company and take on more projects in a healthy way. No cons, this is a wonderful company to work for. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 5.0 5.0 5.0 216464 Open Keep doing great respectful work. 0.0 [] PART_TIME No No 4.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Jun 4th, 2020 12:00AM Open Open MindTouch, Inc. Marketing Manager San Diego, CA Big Disappointment Nice office and snacks. Worker bees are cool and thoughtful towards each other. The company has no North Star. They have been around awhile and have not evolved, grown the same rate as the market, expanded markets, nor thrived and I know why. Leadership and business strategy is as weak as it gets. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 1.0 2.0 3.0 2.0 2.0 2.0 2.0 216464 Open 0.0 [] REGULAR No No 1.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Mar 27th, 2020 12:00AM Open Open MindTouch, Inc. San Diego, CA Good culture, but a lot of turnover and uncertainty MindTouch has a great culture with a pretty good set perks and an amazing downtown office (except they only reimburse about 1/3 of your monthly parking fees). The work environment is pretty casual and relatively stress-free. Most of the people are friendly and smart and professional. There is a lot of turnover at MindTouch. People are constantly leaving (or getting fired), which really makes it difficult to build any sort of continuity and momentum. People come and go and the strategy and plans keep changing. Also, about 15 people were just laid off this week which is a really heartless thing to do at a time when there is so much uncertainty with the coronavirus pandemic. -1.0 NEGATIVE 0.0 NEUTRAL -1.0 DISAPPROVE 3.0 3.0 5.0 4.0 3.0 4.0 3.0 216464 Open Figure out why so many people leave the company voluntarily. 0.0 [] REGULAR No Yes 0.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Jun 4th, 2019 12:00AM Open Open MindTouch, Inc. Vice President Engineering San Diego, CA Smart, fun, well-balanced - All MindTouchers I work with genuinely want to do the right thing, and do things the right way - Office is really nice and fun location Downtown - Regular social activities and fun traditions - Smart people who are open to learning from one another - Great product, well engineered, and lots more potential We're not completely through some of the ripples of past organizational changes yet, but I expect that to have settled down in a few months 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 1.0 5.0 5.0 5.0 5.0 4.0 5.0 216464 Open Stay on the current path; it's working 0.0 [] REGULAR No Yes 1.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Jun 4th, 2019 12:00AM Open Open MindTouch, Inc. San Diego, CA An organization that rewards tenacity Product is not "garbage", but any reviewer who would make that comment can stay in their limited role and complain. I ask that you please move aside for someone who actually does something. Indeed, senior engineering and devops individuals are among the finest in the industry. Too bad we're not 100% open sourced, there are some wonderful technical solutions in our codebase. If you are interested in working with Serverless API's, Docker/Kubernetes, data and analytics pipelines, building and training ML models, intense security, identity, and access management controls, and progressive web apps -- you'll probably want to entertain a career as a developer here. The vice presidents of both engineering and product are relatively new in their roles here, but have both experienced enough success and failures in their careers before MindTouch to run their departments with no ego. The engineering team is particularly supportive of each other, and participates in a "no blame" culture when things don't go right. No one is thrown under the bus. If you don't subscribe to the philosophy of "don't ask for permission, ask for forgiveness", you will find yourself on the outside of most tactical decision making here. If you expect to settle comfortably into an organization transitioning from startup to growth and wait for opportunities or promotions, you'll be very disappointed. Individuals put into the management role has been hit and miss for a number of years, as indicated by other Glassdoor reviews (naturally, on Glassdoor one expects an unsatisfactory manager experience to be attributed to all of "management"). Before MindTouch hired experienced directors, most managers were not given the tools or training to be successful. There is a lack of maturity among a significant portion of the staff when it comes to respect of people's inboxes, time, etc. with regard to lack of clear agendas or straightforward emails with actions to take. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 3.0 5.0 5.0 4.0 5.0 216464 Open It likely varies from department to department how transparent directors are when it comes to the nature of startup culture -- they need to be upfront about what candidates are signing up for. A mentorship program for those aspiring to be team leads or managers would be valuable. Marketing message needs to focus on what makes MindTouch different from knowledgebases. Address the size of the engineering team, it will severely limit the ability to execute on the next generation things that will differentiate us from competitors. 0.0 [] REGULAR No Yes 9.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 May 2nd, 2019 12:00AM Open Open MindTouch, Inc. Information Technology San Diego, CA Pa-pa-pa-pathetic None. Well, maybe the view. And the main devops guy is the finest in the industry. Management is a complete joke. Total lack of training and unfulfilled promises. High employee turnover. No 401(k) match and very pricey medical coverage for family members. Completely lacking in empathy. Product sells somehow, but it is garbage. Don’t see them lasting much longer in an era of AI/ML. Stay away. -1.0 NEGATIVE -1.0 NEGATIVE 0.0 NO_OPINION 8.0 1.0 1.0 1.0 1.0 1.0 1.0 216464 Open Respect is not a given, you gotta earn it, regardless of your title. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2077366, "responseDateTime": "2019-05-07T12:46:58.733", "translationMethod": null, "response": "I completely agree, our Dev. Ops. team continues to raise the bar every single day and is not just the work of a single player, but a team effort. I feel incredibly honored to work with this team.\r\n\r\nNot only this team but everyone from Sales through Marketing, Product, Operations, Support and Engineering comprise the finest group of professionals I have ever had the pleasure of working with. They have my utmost respect and highest regard. \r\n\r\nIt\u2019s too bad your view and experience was more limited.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No Yes 2.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Jan 31st, 2019 12:00AM Open Open MindTouch, Inc. Sales San Diego, CA Tough place to be successful Catered lunch M/W/F Really good coffee machine Seems like the company is still transitioning from a growth stage to a smb type model so there is a lot of surprises and uncertainty. No shot at being successful unless you are in the CEOs inner circle. -1.0 NEGATIVE 0.0 NEUTRAL -1.0 DISAPPROVE 6.0 1.0 3.0 3.0 3.0 3.0 3.0 216464 Open Increase the company communication flow and give your middle management some training so they can make others successful. Executive team doesn’t have to be in every meeting, all the time. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1966148, "responseDateTime": "2019-02-06T10:49:43.17", "translationMethod": null, "response": "Change, while being exciting and filled with opportunity, does have the habit of leaving some people feeling left behind. Thanks for this feedback - it\u2019s hard to keep all folks satisfied as we go but it\u2019s important as much as possible that I and the management team try to remain inclusive even as we grow and serve larger and more demanding clients. \r\n\r\n- Aaron Rice", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 2.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Jan 18th, 2019 12:00AM Open Open MindTouch, Inc. United States USA DO NO TRUST THE POSITIVE REVIEWS (THIS COMPANY IS INCREDIBLY CUT-THROAT AND STRESSFUL) Free catered lunch every M/W/F (that's literally it as everything else is standard with any full-time position) Incredibly cutthroat business, very slow paced unless you have a high position, the environment is incredibly unwelcoming to new people, HR is the most aggressive and unprofessional I've ever seen, people will seem nice but it's all fake. The company doesn't care who you are unless you've been there for a long time. If your work becomes even the slightest bit unnecessary they will cut you out at the soonest opportunity. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 7.0 1.0 1.0 1.0 1.0 1.0 1.0 216464 Open I understand you're trying to move forward at a fast pace to outdo the competition but you need to treat your employee's both new and old like they're actual people and not just numbers. Don't pretend to care about people and actually care about them. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1949578, "responseDateTime": "2019-01-23T15:43:55.82", "translationMethod": null, "response": "Developmental feedback is always difficult to take. Building a team that is dedicated and single-mindedly focused on making a better experience for our customers is a struggle that we take on every day. We don\u2019t always succeed and sometimes a MindToucher gets left behind or feels left out. That seems to have happened to you. This is unfortunate. The HR team and everyone at MindTouch who truly cares about our mission will certainly take these words to heart as we continue to grow and improve. I wish you all the best on your onward journey. Please feel free to reach out if you have any further feedback. \r\n\r\n- Aaron Rice", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 1.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Dec 17th, 2018 12:00AM Open Open MindTouch, Inc. United States USA A forward looking company that cares about its customers –A good mix of talented, growth-oriented people –Lately, a renewed focus on customer-centricity has been noticeable and is gaining steam –The benefits package is something I'd miss if I didn't have it, including catered lunches, credit toward public transportation, gym classes, parking, and a hip workspace downtown –A good product worth getting behind –Some departmental silos, though this has improved as of late –A company not immune to pervasive meeting syndrome –Sometimes the youth shows 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 4.0 5.0 5.0 5.0 5.0 5.0 5.0 216464 Open 0.0 [] REGULAR No Yes 2.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch
private:mindtouch https://www.glassdoor.com?employer_id=216464 Aug 3rd, 2018 12:00AM Open Open MindTouch, Inc. United States USA Continued Success under new CEO Team atmosphere with transparency across departments and initiatives. The product continues to drive current client success and new partnerships will help drive new sales verticals. Younger team members can lacks professionalism. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 2.0 5.0 5.0 4.0 5.0 4.0 4.0 216464 Open Continue to demand the best from all employees. 0.0 [] REGULAR No Yes 9.0 Mar 22nd, 2021 12:45AM Mar 22nd, 2021 12:45AM MindTouch

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