| Ticker Symbol | Entity Name | As Of Date | Review Url | Logo | Company URL | Company | Author Title | Author Location | Author Country | Summary | Description | PROs | CONs | Helpful Count | Not Helpful Count | Rating: Overall | Rating: Work/Life Balance | Rating: Culture & Values | Rating: Career Opportunities | Rating: Comp & Benefits | Rating: Senior Management | Date Added | Date Updated | Company Name | Sector | Industry |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| private:musicnotes | https://www.indeed.com/cmp/musicnotes/reviews | Apr 7th, 2020 12:00AM | Open | Open | MUSICNOTES | Customer Support | Madison, WI | USA | Fringe benefits and casual environment, but low pay | Very accommodating culture, super casual/comfortable. Some work can be done remote. The job is interesting and varied. Most managers are very understanding when it comes to life balance issues, scheduling, etc. Great communication between departments in a fast paced tech environment. Unfortunately CS is often treated like second class citizens when it comes to company events, meetings, etc. Base pay is very low considering the amount of diverse knowledge required to effectively perform the day-to-day, and the continual learning required to stay on top of multi-platform app releases. This is closer to a Help Desk I/II role than a customer service role. Small company, so advancements are rare. Churn is fairly high as well, but that's to be expected in a tech company. Upper management can seem out of touch and does some really questionable things at times (buying a $12k massage chair for the company break room while our health premiums increase by 5%? Wtf?) Overall, though, a great place to work as a stepping stone into the realm of tech. | 0.0 | 0.0 | 4.0 | 4.0 | 3.0 | 3.0 | 2.0 | 2.0 | Jan 27th, 2021 08:06AM | Mar 19th, 2021 08:10PM | Musicnotes | |||||
| private:musicnotes | https://www.indeed.com/cmp/musicnotes/reviews | Oct 19th, 2018 12:00AM | Open | Open | MUSICNOTES | Do not want to state | Madison, WI | USA | I would rather not say. | I would rather not say. Anything I would say would reveal who I am and there are still some pending issues that need to be addressed (almost 2 months after being laid off). | 1.0 | 5.0 | 2.0 | 4.0 | 4.0 | 1.0 | 3.0 | 2.0 | Jan 27th, 2021 08:06AM | Mar 19th, 2021 09:26PM | Musicnotes | |||||
| private:musicnotes | https://www.indeed.com/cmp/musicnotes/reviews | Aug 11th, 2017 12:00AM | Open | Open | MUSICNOTES | Customer Support Specialist | Madison, WI | USA | N/a | Great company to work for. Fantastic working environment. Leadership is wonderful. One never feels like they do not have the ability to walk into their bosses office to discuss things. | 3.0 | 0.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | Jan 27th, 2021 08:06AM | Mar 20th, 2021 06:47PM | Musicnotes | |||||
| private:musicnotes | https://www.indeed.com/cmp/musicnotes/reviews | Sep 16th, 2015 12:00AM | Open | Open | MUSICNOTES | Digital Sheet Music Specialist | Madison, WI | USA | wonderful place to work | pleasant surroundings, worthwhile work (interesting and varied), excellent co-workers, wonderful atmosphere the hardest part: proofreading dense music for hours the best part: working on beautiful music, helping it to "work" better | excellent co-workers, great music to work on | pay is not great | 4.0 | 0.0 | 5.0 | 4.0 | 5.0 | 4.0 | 3.0 | 5.0 | Jan 27th, 2021 08:06AM | Mar 20th, 2021 04:44PM | Musicnotes | |||
| private:musicnotes | https://www.indeed.com/cmp/musicnotes/reviews | Jul 16th, 2014 12:00AM | Open | Open | MUSICNOTES | Customer Service Representative | Madison, WI | USA | The best job and company I have ever worked for! | Hours perfect Compensation high in comparison to equivalent jobs Security, excellent, company keeps growing Management...the absolute best!!! You are of value! Job Culture....the best. People did their jobs, but also wanted to know you and appreciated you as an employee and a person. Willing to work with you and teach you new skills. | Everything | None | 4.0 | 0.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | Jan 27th, 2021 08:06AM | Mar 20th, 2021 04:52PM | Musicnotes |