private:omadahealth
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https://www.glassdoor.com?employer_id=816614
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Apr 23rd, 2024 12:00AM
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Open
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Open
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Omada Health
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Account Executive
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Minneapolis, MN
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Committed to my sales success and career growth
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This has been one of the best work experiences for me as a sales professional. The company is fast paced and there is a lot to learn. There is a strong commitment from leadership to have the highest quality product and clinical efficacy. My leadership is very trustworthy and the company has a clear commitment to my personal and professional development...more than any company I have worked for in the past. As a sales rep, my ability to make a quota is realistic and highly rewarded, especially when I exceed quota.
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Only slightly a con, but the pace and content to digest can be challenging. More related to the nature of the industry growth and company growth.
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1.0
|
POSITIVE
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1.0
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POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
4.0
|
816614
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Open
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Stay humble and get even more commercially focused. The product is great to sell.
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0.0
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[]
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REGULAR
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No
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Yes
|
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4.0
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Open
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|
|
Apr 26th, 2024 06:49PM
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Apr 26th, 2024 06:49PM
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Omada Health
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Health Care
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Health Care Equipment & Services
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private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Apr 16th, 2024 12:00AM
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Open
|
Open
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Omada Health
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San Francisco, CA
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|
Great Company
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Always growing and evolving
Very important mission
Good Benefits
Flexibility
Good amount of time off
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Can feel disengaged being that it's a remote world, despite their great efforts to improve this area
Can feel like there is a lack of growth and no where to move into, depending on the role you are in
Pay
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1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
3.0
|
4.0
|
5.0
|
5.0
|
816614
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 26th, 2024 03:32AM
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Apr 26th, 2024 03:32AM
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Omada Health
|
Health Care
|
Health Care Equipment & Services
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private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Mar 11th, 2024 12:00AM
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Open
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Open
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Omada Health
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|
|
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Positive Overall
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The teams and individuals are all pretty positive and the culture is supportive. I feel secure about my long term role here (not a mass layoff culture. Yet.)
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Salary and pay is conservative. It's improved over time but the worker bees are not getting rich here,
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1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
816614
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
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Yes
|
|
0.0
|
Open
|
|
|
Mar 15th, 2024 05:07PM
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Mar 15th, 2024 05:07PM
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Omada Health
|
Health Care
|
Health Care Equipment & Services
|
private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Mar 5th, 2024 12:00AM
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Open
|
Open
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Omada Health
|
Health Coach
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Houston, TX
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I love it here! But there is a lot of room for improvement too
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- Flexible schedule
- Good benefits
- Remote first culture
- As long as you get your work done, they don't bother you
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- Time clock that tracks time spent working with members is not accurate. I have worked 12 hour days before just to hit the required dashboard time when working overtime. I'm constantly putting in way more hours than actually scheduled because I'm trying to hit the dashboard time, even if I have finished all of my work.
- Not enough hours at the end of the year; we went months and months working less than 40 hours and I don't know how much longer I would have been able to sustain that. It put a big financial strain on me for those months and it was hard to manage, especially around the holidays. It would have been nice to have at least 40 hours consistently. We could have done trainings or anything to help us get those extra few hours.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
5.0
|
3.0
|
4.0
|
5.0
|
5.0
|
816614
|
Open
|
Just listen to your coaches. If we're the backbone of the company - listen. We're burnt out but still showing up and doing the best we can each day because we care about our members and care about the company - we believe in Omada and it would be awesome if leadership would believe in us as well and help us to thrive. Not give us as much work as possible, as many trainings as possible, and have a faulty time clock without proper compensation.
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0.0
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[]
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REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Mar 7th, 2024 03:15AM
|
Mar 7th, 2024 03:15AM
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Omada Health
|
Health Care
|
Health Care Equipment & Services
|
private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Mar 5th, 2024 12:00AM
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Open
|
Open
|
Omada Health
|
Senior Manager
|
San Francisco, CA
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Culture and people
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Lots of very smart people that genuinely care about the company’s mission. Fully remote work. Not micromanaged
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People from outside the Bay Area may find many of the employees are straight out of the South Park episode “smug alert”.
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|
|
|
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
4.0
|
2.0
|
4.0
|
3.0
|
3.0
|
816614
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Mar 7th, 2024 03:15AM
|
Mar 7th, 2024 03:15AM
|
Omada Health
|
Health Care
|
Health Care Equipment & Services
|
private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Mar 4th, 2024 12:00AM
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Open
|
Open
|
Omada Health
|
Health Coach
|
|
|
Major Pros, Minor Cons - Great Work/Life/Health Balance
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I'm grateful for the work/life/health balance Omada gives me. The hours are very flexible - I'm able to be home with my children, arrange my work day in a way that works for me (no problems with scheduling appointments, etc.).
Though some reviewers have had negative experiences with the compensation, I'm happy with it. Yes, we aren't allowed to "use" our credentials as health coaches. Yes, I could make more working as an RDN/CDCES. But, with the responsibilities I have as a health coach, the flexibility and the other benefits (monthly health expense benefit, monthly internet/phone expense benefit, monthly work team meal expense benefit, coaching/therapy benefit, generous bonus program and others), I'm okay with what I'm making. To note, though, this won't be how I feel if my hours don't average to 40 hours/week at the end of the year.
I have just as much connection to my manager/coworkers working remote as I did in my job that wasn't remote. There are a lot of opportunities to connect (work teams, 1:1 manager communication, etc.) - the health coach management team is very approachable and I really feel that they have our best interest at heart. For me, the positives outweigh the negatives at this time. Omada is still growing and employees have to understand that it's a balance of taking care of employees and also surviving and growing to be able to keep those employees employed.
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Career growth within the health coaching role is challenging. Omada is trying to grow the diabetes/hypertension program and so has been encouraging/supporting qualified health coaches to become Certified Diabetes Care and Education Specialists (CDCES) to support that growth. But, they've been taking way more health coaches through the credentialing path than there are positions for. I would estimate that 15-25 health coaches have earned this credential in the last 4-5 years with the hope of being promoted and there have been just 5 or so that have been promoted in those 4-5 years (while the other 15-20 health coaches wait years and years for an opportunity to be promoted all while Omada encourages more and more health coaches to keep getting credentialed each year).
The unexpected change from salary to hourly pay with periods of hours less than 40 hours/week and periods of mandatory overtime really impacted the flexibility of the role. Working overtime is not something I want to do, but I have to (not just because it's mandatory, but because if I don't, my hours/pay won't average out to 40 hours/week at the end of the year).
Decisions feel very top to bottom.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
3.0
|
4.0
|
5.0
|
5.0
|
816614
|
Open
|
The more transparency the better. Employees can be more understanding of decisions that affect them if they are invited to listen and understand the decision as it's being made, not just being told about it after the fact.
Give health coaches predictable income that doesn't require them to work mandatory overtime. I was a much more motivated employee when I had a salary - I was willing to do what it took to do a quality job, and make an impact (I wasn't worried about working some unpaid "overtime" and I felt really good about my work.) Being hourly, I don't feel as valued by the company and it's shifted my mindset.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Mar 7th, 2024 06:19PM
|
Mar 7th, 2024 06:19PM
|
Omada Health
|
Health Care
|
Health Care Equipment & Services
|
private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Mar 2nd, 2024 12:00AM
|
Open
|
Open
|
Omada Health
|
Team Lead
|
San Francisco, CA
|
|
A Great Place to Work
|
|
Supportive colleagues and community of Omadans. Healthy culture. Competitive overall pay. Strong leadership. Work & Life flexibility / remote first. Being part of an incredible mission and making a difference in healthcare.
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Working through growing pains as the company builds for future scale while addressing today's needs to support growing member and customer base.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
4.0
|
4.0
|
816614
|
Open
|
Keep pushing the boundaries of what is possible. Encourage the few negative voices to find another place to contribute if that will make them happier.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Mar 4th, 2024 08:02AM
|
Mar 4th, 2024 08:02AM
|
Omada Health
|
Health Care
|
Health Care Equipment & Services
|
private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Mar 1st, 2024 12:00AM
|
Open
|
Open
|
Omada Health
|
Digital Health Coach
|
|
|
Great place to work
|
|
Flexibility in working hours, fully remote, Not micromanaged
|
Pay could be better, credentials not taken into consideration
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
0.0
|
0.0
|
816614
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Mar 3rd, 2024 07:23AM
|
Mar 3rd, 2024 07:23AM
|
Omada Health
|
Health Care
|
Health Care Equipment & Services
|
private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Feb 26th, 2024 12:00AM
|
Open
|
Open
|
Omada Health
|
Remote Health Coach
|
|
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Largely Disappointed
|
|
Work from home, can have a somewhat flexible schedule, a few perks like internet reimbursement, wellness stipend (but doesn't make up for the paltry pay), holiday slow down is nice but they work you to a mental breakdown during their busy season
|
Well, Omada wanted us to give our honest reviews on here, so here it goes.
Upper management constantly says the health coaches are the strength of the company but they overwork and under pay us. Over the summer and into fall, our hours were cut, which put a huge financial strain on my family. I had been told I'd get 40 hours as there would be coaches who wanted less hours. That was not true at all. Now that enrollments are increasing, they continually pile groups on coaches -- with an average of 36 members in them, and they get 2 at a time, so nearly 70+ members. The caseload is beyond unrealistic. A lot of these telehealth companies think it is acceptable to overwork coaches simply because they work remotely when that only shows they don't care about the coaches (like they say they do) or their clients.
The starting pay was laughable and any raise isn't close to enough. They also want coaches to join different learning and growth initiatives to basically do more work for free, under the pretense that they will somehow get a promotion in the future.
The in-app timer is also horrible. You have to 'coach' for so many hours each day and that timer is supposedly tracking it. It does not take into account the amount of time you may be researching info for a member. That's nothing but a means to get coaches to work longer -- for free.
|
|
|
|
|
|
|
0.0
|
2.0
|
2.0
|
4.0
|
2.0
|
1.0
|
3.0
|
3.0
|
816614
|
Open
|
Get rid of the coaching timer; that's hindering your coaches. Pay them a decent wage -- you make more than enough -- and stop overworking them. Your coaches are tired, stressed, and overworked but you aren't seeing that.
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0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Feb 28th, 2024 03:50AM
|
Feb 28th, 2024 03:50AM
|
Omada Health
|
Health Care
|
Health Care Equipment & Services
|
private:omadahealth
|
https://www.glassdoor.com?employer_id=816614
|
Feb 23rd, 2024 12:00AM
|
Open
|
Open
|
Omada Health
|
Health Coach
|
|
|
Pay is insulting, flexibility of job is nice
|
|
-flexible hours
-job makes you feel like you're actually making a difference in people's lives
-benefits are good
|
-salary is sub-par for health coaches; a lot of lip-service given to the value of health coach contributions, but in reality, the pay does not reflect that
-salaried coaches were moved to hourly positions last year, which resulted in no increase or even a decrease in yearly income
-no value given to seniority/years of employment
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
4.0
|
4.0
|
2.0
|
1.0
|
1.0
|
4.0
|
816614
|
Open
|
If you want to keep talented health coaches, pay them a livable salary.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Feb 28th, 2024 03:50AM
|
Feb 28th, 2024 03:50AM
|
Omada Health
|
Health Care
|
Health Care Equipment & Services
|