Indeed Profile Reviews

Track PacificSource reviews on Indeed to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Dec 30th, 2020 12:00AM Open Open Open PacificSource Health Plans Customer Service Representative Eugene, OR USA Favoritism and toxic management Toxic people survive here. Dont expect open communication. Favorite brown nosers are advanced while you work hard for nothing. PTO is given out freely but that doesnt make up for lack of advancement. Good benefits No learning opportunities or advancement 0.0 0.0 3.0 3.0 2.0 1.0 5.0 2.0 Jan 27th, 2021 08:10PM Mar 20th, 2021 01:02PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Dec 10th, 2020 12:00AM Open Open Open PacificSource Health Plans Claims Processor Springfield, OR USA Great leadership, positive work environment Excellent communication from leadership and upper management. Monthly updates from the CEO, regular team and department huddles and meetings. Mostly positive people, comparatively little to no drama. The work is challenging and there's great team effort and support. Lots of perks and bonuses. Opportunities for growth and advancement. The downside is training issues (inadequate training for the complexity of the job) less pay compared to similar work elsewhere, and the way paid time off and overtime are calculated is not as good as other places I've worked. But overall I'm happy to work here. Lots of opportunities for bonuses Training is inadequate 0.0 0.0 5.0 5.0 5.0 5.0 4.0 5.0 Jan 27th, 2021 08:10PM Mar 20th, 2021 01:04PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Oct 22nd, 2020 12:00AM Open Open Open PacificSource Health Plans Customer Service Representative II/Coverage Advisor Boise, ID USA Great benefits PacificSource pay is competitive and pays more than most companies in Idaho. The benefits were excellent. Management within the call center needs improvement. Very cliche leads and favoritism which has been brought to management and then nothing changed. One in particular in the leads is very outspoken and thinks she is funny when making sarcastic comments if you are out sick or sarcastic comments in general which are not always funny given they tend to be directed at an individual (like high school). Advancement is difficult given they tend to already have someone picked before the interview begins. Benefits Poor management 0.0 0.0 3.0 3.0 3.0 3.0 5.0 1.0 Jan 27th, 2021 08:10PM Mar 19th, 2021 07:58PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Oct 3rd, 2020 12:00AM Open Open Open PacificSource Health Plans Group Processing Specialist 2 Boise, ID USA Great Company I am proud to work for Pacificsource. This company is full if great people. I only dislike the department I'm in but I'm going to school to get promoted elsewhere within the company. Great People, Upper managemet cares, great benefits. Most opportunities are in Oregon. 0.0 0.0 5.0 5.0 5.0 3.0 5.0 3.0 Jan 27th, 2021 08:10PM Mar 19th, 2021 08:00PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Aug 27th, 2020 12:00AM Open Open Open PacificSource Health Plans Care Management Clinician (RN) Boise, ID USA Very compassionate leadership I began employment as a temporary employee, however my lead manager was very supportive and proactively assisted me with securing a permanent position. Work from home None 0.0 0.0 5.0 5.0 5.0 5.0 5.0 5.0 Jan 27th, 2021 08:10PM Mar 20th, 2021 03:55PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Aug 3rd, 2020 12:00AM Open Open Open PacificSource Health Plans Data Entry Springfield, OR USA Upper management was great. It's a good company to work for. I was there for 12 years and would still be there if I hadn't moved back to Colorado Springs to be with my family. I loved my job. Benefits 0.0 0.0 5.0 5.0 5.0 5.0 5.0 5.0 Jan 27th, 2021 08:10PM Mar 20th, 2021 03:57PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Jul 4th, 2020 12:00AM Open Open Open PacificSource Health Plans Claims Analyst I Bend, OR USA Need to have full experience to work claims even if they say they will train you. I loved the work environment and coworkers but since I was new to working claims the training was not sufficient and managers didn’t have enough time to come by my office desk to help when I had questions. Then, when Covid 19 stay at home orders happened the company down sized to more experienced claim analysts to cover influx insurance claims and newer employee such as myself were let go. Great insurance benefits, friendly employees in various departments, not a lot of stress Work hours did not allow you to schedule medical/ dental appointments 0.0 0.0 3.0 2.0 2.0 1.0 4.0 1.0 Jan 27th, 2021 08:10PM Mar 19th, 2021 08:05PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews May 22nd, 2020 12:00AM Open Open Open PacificSource Health Plans HEALTH SERVICES REPRESENTATIVE II Bend, OR USA Avoid working here as a Health Services Rep The Health Services Dept in Bend OR is a really bad, unprofessional group. I am semi retired and was just looking for a job to meet the bills. What a hostile and unprofessional group. Employees coming back from work smelling like skunk ( stoned). HR is totally hostile if you report situations like this, The position, which is basically data entry, changes its criteria for filling out the online forms on a daily basis. It appears to be a lot of made up instructions that make no sense. Total busy work, made up by employees trying to justify their jobs. I would not work here as the position does not train you for any skills to be used outside the company. Benefits Uneducated, unprofessional coworkers that are very hostile and insecure. HR is hostile 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Jan 27th, 2021 08:10PM Mar 20th, 2021 01:09PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Mar 14th, 2020 12:00AM Open Open Open PacificSource Health Plans Government Claims Analyst Bend, OR USA Great place to work! This company genuinely cares for it's employees, and their members, they provide flexibility, great benefits and the wages are good. My coworkers are wonderful, I am completely happy with this employer. Flexible schedule, great benefits, comparable wages. Good work environment. Dental plan could be a little more meatier. 0.0 0.0 5.0 5.0 5.0 5.0 4.0 5.0 Jan 27th, 2021 08:10PM Mar 19th, 2021 08:15PM PacificSource Financial Services
private:pacificsource https://www.indeed.com/cmp/pacificsource-health-plans/reviews Mar 4th, 2020 12:00AM Open Open Open PacificSource Health Plans MEMBERSHIP ENROLLMENT TECHNICIAN Eugene, OR USA PacificSource Health Plans was a great place to work I enjoyed working at PacificSource Health Plans, I worked with a great team and my supervisor was amazing. PacificSource had a great training program and are very involved in the community. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 Jan 27th, 2021 08:10PM Mar 20th, 2021 05:48PM PacificSource Financial Services

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