|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
May 15th, 2020 12:00AM
|
Open
|
Open
|
PEX
|
Sales
|
|
|
Great company but little guidance
|
|
-A great working product that is user friendly for any age or industry. Mobile app and desktop friendly.
-Awesome benefits with potential for great pay.
-Immediately set up for success by the VP of Sales who helps you steadily create a healthy book of business. Leads are provided and he is always willing to help. His mentorship has helped guide to a successful career in payments.
-Client success team was always willing to help the Enterprise team succeed while helping up sell knowing they are not making any commissions.
-Travel to events and conferences to develop working relationships with top professionals.
-Ability to be trusted and work remotely without being micromanaged.
-No competition amongst the sales team. They all work together to close deals and have always had a great relationship with one another.
-Monday stand up meetings with the entire company to learn about progression and updates throughout each department.
-Great reviews from clients and partners.
-I truly believe they solve a real problem that organizations face on a day to day basis and will always recommend their company.
|
-The product team is not qualified to be in the positions they are in and the VP of Engineering is the only one holding this team together in terms of adding new functionality.
-2 1/2 full years were wasted due to the company being a 1 man show by the ex CGO who treated employees like they were his children. It took half of the company (top, hardworking professionals) to quit before he was removed. He stunted career growth and that should bother the company.
-You are not valued by upper management and are just a number. They will not help you succeed. Consistently need to ask for partnership agreements, and contracts only for it to never happen.
-They rarely put client and internal department recommendations into action, and only consider the opinions of a select few which results in clients signing up with competitors.
-Material needed to present to potential clients is essentially non-existent and is created on an as-needed basis if time persists.
-"HR" is barely existent even though they reply to Glassdoor reviews saying that they will continue to take employees opinions and considerations more seriously. That is not true.
- NO CFO at a Fintech company... they have a finance executive who is basically a school principal, with absolutely zero physical presence, even for company events. Her secretary is in the office daily.
EVERY single one of these concerns was voiced over a period of years and was done so because we as sales executives believe in the company. Nothing was ever done.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
3.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
|
1145157
|
Open
|
-Provide your employees with the same respect, effort, and loyalty that they provide you. The sales team is not respected by management and it's evident they believe sales can be automated, which it can't.
-Attempting to give your former employees a 1-year non-compete, especially when they did not choose to leave the company is beyond unacceptable.
-Develop a few specific key goals and stick with them. The mission and product development should not change based on the client who is signing up that day.
-Find qualified individuals to work with engineering to update the product consistently in order to compete with competitors.
-Hire a customer service team that answers calls and not rerouted to another country.
-Management should stop altering the commission structure so often. Its conveniently done when larger deals are closed.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Jan 9th, 2020 12:00AM
|
Open
|
Open
|
PEX
|
Account Executive
|
New York, NY
|
|
Awesome product
|
|
At PEX you are immediately put in a position to succeed. The company is headed in a great direction after launching multiple new partnerships with key leaders in the industry.
|
It takes a long time for things to get done, and your hard work is rarely rewarded.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
3.0
|
5.0
|
4.0
|
|
1145157
|
Open
|
Bring spiffs into the commission / bonus structure so the team is always motivated to perform.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Jun 7th, 2019 12:00AM
|
Open
|
Open
|
PEX
|
Marketing
|
New York, NY
|
|
Overall good company to work for
|
|
-The people made the company a great place to work with
-Great work/life balance
-Cool product to promote as a marketer
-Leadership open hearing ideas and implementing them
|
-Team collaboration can improve to help one another better optimize programs cross-functionally
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
1145157
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2254574, "responseDateTime": "2019-07-31T08:46:18.45", "translationMethod": null, "response": "Thank you for taking the time to provide feedback on your work experience at PEX. We are happy to know you enjoyed working with your colleagues and the great work-life balance that is one of the pillars of our company culture. Taking your comments into consideration we will further develop team collaboration as our employee-centric focused leadership continues to recognize everyone\u2019s voices and ideas. We are glad you had a positive experience during your time at PEX and wish you the best in all your future endeavors.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Oct 18th, 2018 12:00AM
|
Open
|
Open
|
PEX
|
|
|
|
PEX - Pros and Cons
|
|
In my brief time working for PEX there was a lot of good and some bad. The people in my department (Sales) were amazing to work with on a daily basis. As a company, lunch was provided once a week on Thursday which gave everyone a chance to mingle with other departments. It gave you insight and perspective of things going on internally for the service. The bi-monthly happy hours were a lot of fun and gave us a chance to learn about our colleagues on a personal level. The service we sold was great but could use better features that were requested by sales repeatedly to get built. My VP of sales was one of the best I've had, and is a true leader. He was approachable, coached me when I needed it, and made the day to day exciting to be at PEX. He truly believed in the sales team and fought for us to succeed.
|
Our teams success was stunted, however, by the company’s CGO. The CGO fails to make quick decisions that turn into a drawn-out process to where deadlines are missed for producing client requested information. It also became very evident, not to pay attention to general product deadlines provided because they were just going to be pushed out with no real consequences, it becomes uncomfortable making empty promises on a daily basis when there such a lack of accountability in other departments that continue to push out deadlines or ignore them all together .
Then there were pay cuts that resulted in decreased team morale. Still the CGO increased sales quotas and KPIs to truly arguably unattainable levels, while handcuffing the commission structure. If PEX wants to survive they need to replace the CGO or devise an ACTUAL plan for attainable growth via committee.
PEX also failed to hire from within for major managerial roles outside of sales. For those stepping into those roles, they are far behind the learning curve and tend to have no leadership ability which resulted in the sales process slowing down. I do want to also point out that I visited the HR office on numerous occasions only to be turned away. This led to extreme frustration. Overall the company has a lot of potential but the lack of leadership and action outside of the sales department was very concerning which ultimately led to me leaving PEX.
This is certainly not a personal grudge, just an honest opinion regarding the future success of the company and I want people to understand the thought and time put into this review as well as the effort put forth on a daily basis during my time with PEX.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
6.0
|
3.0
|
3.0
|
3.0
|
2.0
|
2.0
|
2.0
|
|
1145157
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1890791, "responseDateTime": "2018-11-23T10:01:18.323", "translationMethod": null, "response": "Thank you for taking the time to provide your feedback. We value any and all comments because it helps us understand how to learn and be a better organization. We communicate and urge PEXers to take advantage of our open door policy at all levels of the company to communicate with HR and all members of the executive team. It is encouraging when that happens so we can continue to improve the experiences our team members have at PEX.\r\n\r\nRegrettably the concerns written in this review were not communicated during employment. Had they been, the management team would have taken them seriously and would have worked to understand all the details in an objective two-way dialog. We are always working on improving our company culture. However it is difficult for us to know what is being felt or experienced if issues are not voiced. Additionally, PEX employees have never experienced pay cuts as we always provide competitive compensation that is complemented with comprehensive benefits. In this case, it appears you had a bad experience - for that we apologize. It is a rare case and we wish nothing but the best in your future endeavors.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Apr 17th, 2017 12:00AM
|
Open
|
Open
|
PEX
|
Sales
|
New York, NY
|
|
Exciting company with teething issues
|
|
- Consider joining them to meet some great people and quick learning tutorial
- Open door company policy
- Free Thursday Lunch
- Technology and Sales folks are good at what they do even though platform is very weak compared to competitors.
|
- No HR Department
- Employee retention is extremely low. Very aggressive firing policy.
- Don't expect discussions around your career path. Get the experience and move.
- CEO limits his interactions with c-level executives.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
7.0
|
3.0
|
4.0
|
4.0
|
2.0
|
3.0
|
2.0
|
|
1145157
|
Open
|
Employee retention is extremely low.
|
0.0
|
[]
|
INTERN
|
No
|
No
|
|
4.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Mar 1st, 2016 12:00AM
|
Open
|
Open
|
PEX
|
|
|
|
PEX is not a company it's a family!
|
|
Rapid Growth
Room for Advancement
Friendly Atmosphere
|
Space is at a premium do to the rapid grow.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1145157
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1551090, "responseDateTime": "2018-02-05T08:09:26.017", "translationMethod": null, "response": "We are always happy to hear this type of feedback. We continue to grow steadily, not only in employee size, but also in opportunities to enhance our product. We also continue to offer career-centric programs to add to our staff\u2019s repertoire of skills.", "responseOriginal": null, "countNotHelpful": 0}]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Feb 24th, 2016 12:00AM
|
Open
|
Open
|
PEX
|
|
New York, NY
|
|
Exciting-Growing Company
|
|
Working/Selling a great product with great people
|
Slow elevator (located on the 21st floor)
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
3.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
1145157
|
Open
|
n/a
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1551089, "responseDateTime": "2018-02-05T08:09:03.86", "translationMethod": null, "response": "Thanks for your feedback. We\u2019re extremely proud of our product and great staff. We agree that the three main elevators aren't the quickest, but we are located in a great area of Manhattan, which is a plus.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Feb 17th, 2016 12:00AM
|
Open
|
Open
|
PEX
|
|
New York, NY
|
|
A seasoned start-up with positive growth outcome.
|
|
I have been at Pex 7 months and have seen "explosive growth" in relation to financials, employee additions, and "perks."
New for 2016- Aggressive growth plan, expansion of all groups, upgraded employee health care benefits, 401K, a hot meal every Thursday.
|
Nothing to speak of or negative in relation to Cons.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1145157
|
Open
|
N/A
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1551091, "responseDateTime": "2018-02-05T08:09:46.297", "translationMethod": null, "response": "Thanks for taking the time to share your feedback. We have steadily grown in the 10 years since PEX was founded. We are proud to continue to mature in our service offerings, as well as with the opportunities we offer for career growth and employee perks.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Feb 15th, 2016 12:00AM
|
Open
|
Open
|
PEX
|
|
New York, NY
|
|
Exciting Place to Work
|
|
Lots of opportunity to learn new skills and help the company grow, benefits are top-notch, the people are great, free catered lunch on Thursdays!
|
Getting a little tight in the office with all of the new hires but the location is perfect
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
2.0
|
5.0
|
4.0
|
4.0
|
5.0
|
5.0
|
5.0
|
|
1145157
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1551105, "responseDateTime": "2018-02-05T08:12:45.453", "translationMethod": null, "response": "Thank you for your comments. We still have a great set of offerings, including free lunch on Thursdays (which is our most popular benefit!) Our space now fits our size, and we expect to plan for expanded accommodations as we grow.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|
|
private:pexcard
|
https://www.glassdoor.com?employer_id=1145157
|
Dec 22nd, 2015 12:00AM
|
Open
|
Open
|
PEX
|
|
New York, NY
|
|
Best Place to Work!
|
|
Leadership, management, benefits, salary, flexibility in work schedule, company growth, culture.
|
There are no negatives that come to mind.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
3.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1145157
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "HR Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1551107, "responseDateTime": "2018-02-05T08:13:08.28", "translationMethod": null, "response": "We appreciate your feedback. Our goal at PEX is for employees to evolve in their own career development as PEX grows.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Apr 1st, 2021 04:51PM
|
Apr 1st, 2021 04:51PM
|
PEX Card
|
Financials
|
General Financial
|