Indeed Profile Reviews

Track REI reviews on Indeed to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 24th, 2024 12:36PM Open Open Open REI Sales Specialist Boise, ID Fun place to work Out of all the retail jobs I've had this is probably the one I've enjoyed the most. If you want to grow within there's opportunities. Management is encouraging. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 Apr 26th, 2024 12:59AM Apr 26th, 2024 12:59AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 22nd, 2024 06:27PM Open Open Open REI Sales Specialist Texas Declining, hope I’m wrong There are some nice perks to working at REI. Benefits are available at varying degrees for ALL employees. Discounts are very good. The customers are generally very nice and appreciative of what REI is known for- knowledgeable outfitting for whatever adventure you’re going on. That being said, if other stores are experiencing what our store is, those experienced outfitters are leaving at an alarming pace. The culture has changed and it no longer feels like the co-operative it promotes itself as. The company and store leaders regularly ask for feedback through surveys and quarterly reviews, but do nothing to address most concerns. Management seems extremely bound by what they can and cannot say/do (or they may just be paid well enough not to advocate for their supporting staff, who knows). The most that has been done at my location is instructing stores to create “culture committees,” in which the work of fixing issues management and headquarters have created, is put back on powerless sales associates. The disconnect between those making decisions and those actually working in customer-facing roles is so vast and they do not seem interested in bridging the gap to salvage those relationships and ensure REI remains a co-operative and a place you can go for expert advice. Basically, it’s a decent place to work with some cool perks and okay pay. If the culture REI promotes is extremely important to you though, be aware that the general outlook of senior staff (at my location, anyway) is that a lot of those values (outdoors for all, work/life balance, etc.) no longer apply to those of us responsible for promoting them at the store level. 0.0 0.0 3.0 0.0 0.0 0.0 0.0 0.0 Apr 24th, 2024 12:57AM Apr 24th, 2024 12:57AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 22nd, 2024 01:13AM Open Open Open REI Sales Specialist Huntsville, AL Fun work environment but membership heavy Super fun coworkers and overall env. But your hours and raises are based on how many memberships you can sell. The company doesn’t live up to its ideals. 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 Apr 23rd, 2024 12:53AM Apr 23rd, 2024 12:53AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 18th, 2024 05:21AM Open Open Open REI Senior Sales Specialist New York, NY Co-workers are the best An ok work environment, can be very repetitive. Co-workers and customers can be the best part of the job. Management not the best but they work with your schedule. 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 Apr 20th, 2024 12:53AM Apr 20th, 2024 12:53AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 15th, 2024 08:40PM Open Open Open REI Equipment Operator Sumner, WA Good benefits good culture It was a good place to work offering excellent benefits and a good work culture but upper management had been leading the company in the wrong direction in my opinion 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 Apr 17th, 2024 12:54AM Apr 17th, 2024 12:54AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 15th, 2024 01:06AM Open Open Open REI Sales Specialist New York, NY Wonderful coworkers and great job description, overshadowed by incompetent management and toxic company overall. What is the best part of working at the company? Your fellow coworkers, and the gear discounts. What is the most stressful part about working at the company? Lack of guaranteed hours, incompetent management, union busting, workplace safety violations What is the work environment and culture like at the company? Camaraderie amongst fellow workers, but false progressiveness and toxic management What is a typical day like for you at the company? Customer focused; working with the guests to find the products that best suits their needs or to provide advice 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 Apr 16th, 2024 12:55AM Apr 16th, 2024 12:55AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 12th, 2024 06:52PM Open Open Open REI Retail Sales Associate Charlotte, NC Flexible and Relaxed Very flexible hours. Get to work with very knowledgeable and passionate employees. People skills and customer service are paramount to your employment. 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 Apr 14th, 2024 12:55AM Apr 14th, 2024 12:55AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 10th, 2024 07:18PM Open Open Open REI Senior Sales Specialist Virginia Great coworkers and access to deals, poor opportunities for advancement The only way to really advance to a management position is to move out of state, otherwise there is very little to no room for growth. Fun part time job. 0.0 0.0 3.0 0.0 0.0 0.0 0.0 0.0 Apr 12th, 2024 12:58AM Apr 12th, 2024 12:58AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 8th, 2024 11:59PM Open Open Open REI Maintenance Technician Bedford, PA The absolute worst employment move I have ever made in my 30 years of employment. What is the best part of working at the company? I can’t think of any best part of working for rei. What is the most stressful part about working at the company? Working for a company that promotes purely on cronyism, nepotism, and stroking the ego of management. What is the work environment and culture like at the company? The culture is toxic, and the work environment is uncomfortable and highly stressful. What is a typical day like for you at the company? Very little to no meaningful direction from inept leadership. 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 Apr 10th, 2024 12:55AM Apr 10th, 2024 12:55AM REI Consumer Services General Retailers
private:priv_rei https://www.indeed.com/cmp/rei/reviews Apr 4th, 2024 01:43AM Open Open Open REI Sales Specialist Durham, NC Fantasic customers for those that genuinely get excited about other's adventures Lots of great training at the beginning! Many employees offer assistance if you have questions, managers check in to see if you're comfortable being on the floor. The culture seems a little fake, lots of undertones of frustration from non-management employees. Flexibility is often discussed but there is no easy and truly usable shift swap option which is an issue with only a one week notice on schedules. Discussions about expanding to other departments are met with resistance unless you have an "in" with a manager then you are given great options. My specific store seems to need more managers with actual management experience and not just some internal hires who struggle to take feedback from non-managerial staff well. I have walked in on managers in the back office numerous times chatting negatively about employees which obviously makes me know I can not trust management. Very pushy about memberships. Great deals on products, lovely customers, lots of in depth technical training on products management, scheduling 0.0 0.0 3.0 2.0 2.0 2.0 4.0 1.0 Apr 5th, 2024 12:54AM Apr 5th, 2024 12:54AM REI Consumer Services General Retailers

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