|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Apr 11th, 2021 12:00AM
|
Open
|
Open
|
Ritani
|
Software Engineer
|
|
|
Awesome coworkers, terrible management
|
|
Small company - lots of freedom to influence development
|
Management was iffy, Unclear requirements, very short-term thinking leading to lasting structural issues
|
|
|
|
|
|
|
0.0
|
2.0
|
3.0
|
2.0
|
3.0
|
2.0
|
2.0
|
|
289619
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Mar 26th, 2021 12:00AM
|
Open
|
Open
|
Ritani
|
|
|
|
Employee beware
|
|
Horrific management wrong people in wrong seats
|
Too many to mention too many issues
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
289619
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Mar 3rd, 2021 12:00AM
|
Open
|
Open
|
Ritani
|
Customer Service Representative
|
|
|
Refuse to work for a company like this again
|
|
compensation but they’re paying less now
|
You feel underappreciated ESPECIALLY in customer service, ive heard the owner say he doesn’t need us he can do the job himself, long hours, you’re pressured into getting customers to purchase something even when they say they’re just looking, micromanaged, barely time off, location, terrible management (except customer service manager), constantly getting yelled at by customers because the website was never working and it is misleading, they promote you and then get rid of your position, don’t keep promises, customer service work all holidays except christmas yet the rest of the company is off + jewish holidays.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
4.0
|
2.0
|
|
289619
|
Open
|
This has to be the worst company i’ve ever worked for and theres so much potential there. Please show your customer service team more gratitude and appreciation as we busted our behinds to make these sales and connections for you. Replacing great team members just because you pay them too much is not the way to go. Also, do better with who you hire i’ve witnessed bullies here.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3075998, "responseDateTime": "2021-03-08T07:44:17.54", "translationMethod": null, "response": "Hi, Thank you for your review. We are very sorry that you did not enjoy your experience as a part of our team. \nCustomer Service is a role that is required to work on some holidays, and is needed on nights and weekends, like any other retail job, \nOur customer service operating hours were significantly modified earlier last year and are as follows: \nMonday: 9:00 AM EST- 10:00 PM EST\nTuesday: 9:00 AM EST- 10:00 PM EST\nWednesday: 9:00 AM EST- 10:00 PM EST\nThursday: 9:00 AM EST-10:00 PM EST\nFriday: 9:00 AM EST\t-5:00 PM EST\nSaturday\tClosed\nSunday: 12:00 PM EST- 7:00 PM EST\nOur representatives also have a flexible work-from-home schedule and if they are working the closing shift, they can work from home every time. Holiday pay is given and holiday hours have been revised as well. We most definitely have the most competitive customer service schedule. \nWe work in a brand new office space, never been occupied by others before, free parking is available to our employees.\n\nOur teams' safety and well-being are our top priority. \n\nThere are tough decisions to be made when you run a company, especially during a global pandemic. We can also assure you that the reasoning behind any lay-offs isn't based solely on salary. A member who contributes and brings everything to the table is also always fairly compensated. They need to be a team player, support their team, and have a positive attitude. Lay-offs are not \"numbers on a paper gam\"e, it is based on the team's sentiment towards each other, who they feel they can trust and rely on. All things are factored in when making such tough decisions. We do not support bullying or foul play in our office and we actively work on building a strong work-life balance as well as a strong team bond.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Dec 23rd, 2020 12:00AM
|
Open
|
Open
|
Ritani
|
Project Manager
|
|
|
no future
|
|
the working environment is very relax
|
the executive team has no leadership
|
|
|
|
|
|
|
1.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
289619
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3076038, "responseDateTime": "2021-03-08T07:51:43.837", "translationMethod": null, "response": "We appreciate you thinking that our environment is very relaxed. We do not strive to overwork or stress out our employees. We want all of our teams to feel like they are reporting in a safe, inviting and friendly environment. \n\nOur teams work hard because of that culture. We have a strong open-door policy for our employees regardless of title. \nIf that makes us lack leadership in the eyes of those who do not agree with these methods then so be it. \n\nWe pride ourselves in treating all employees equally, everyone's opinion matters and everyone has a voice that deserves to be heard. That may be unusual for some who come from large companies and major corporate backgrounds. A good idea is a good idea regardless of who came up with it and what department they work in. \n\nThe executive team here is small, but it is an involved executive team who does not hesitate to roll up their sleeves and do real work with their teams. From packing orders to help our factory all the way to learning new skills to support design and dev teams. Again, we like to lead by example, if the team works late - so do the execs. They are the first ones in and the last ones out. There is nothing that they wouldn't do for their employees.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Dec 4th, 2020 12:00AM
|
Open
|
Open
|
Ritani
|
Software Engineer
|
|
|
Bad experience
|
|
None that I can think of.
|
Poorly managed, subpar talent. Don’t work here.
|
|
|
|
|
|
|
1.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
289619
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3076069, "responseDateTime": "2021-03-08T07:55:45.54", "translationMethod": null, "response": "We are sorry that you did not feel properly challenged and utilized in our engineering team. \nThe structure of our team has changed drastically since you were last here. The work is challenging and exciting, the team morale and comradery have skyrocketed. \n\nWe identified the issue within the team that was obstructing the dynamic. Since rectifying the problem, the team is encouraged and has a positive outlook on the work they are doing and the impact that they have. \n\nWe hope to continue growing our already amazing and talented engineering team. The self-leadership they have shown in the last year has been tremendous.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Apr 21st, 2020 12:00AM
|
Open
|
Open
|
Ritani
|
Programmer Analyst
|
|
|
Cool place
|
|
Great people and great staff
|
No downsides So great place
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
289619
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Apr 6th, 2020 12:00AM
|
Open
|
Open
|
Ritani
|
E- Commerce Customer Experience Manager
|
White Plains, NY
|
|
E- Commerce Customer Experience Operations Manager
|
|
Great team work and communication between teams!
|
Instructions and directions need structure
|
|
|
|
|
|
|
0.0
|
5.0
|
4.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
289619
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3075920, "responseDateTime": "2021-03-08T07:30:51.05", "translationMethod": null, "response": "Thank you for your feedback! we take this seriously and will be re-evaluating our process to ensure that all the teams feel supported and have a clear understanding of their roles.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Feb 19th, 2018 12:00AM
|
Open
|
Open
|
Ritani
|
|
|
|
A great company that's growing
|
|
A new e commerce team is being built and its an exciting time to be working here. There is talent all over the country being recruited for the growth.
|
None that I can really think of. Providing coffee for all employees in the mornings is a nice gesture. The white plains office can benefit from some interior upgrades.
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
1.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
289619
|
Open
|
The evolution is great. While hard for some to adjust to the change is essential to evolve the online business.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CEO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3076094, "responseDateTime": "2021-03-08T07:57:53.627", "translationMethod": null, "response": "Thank you for this review! \nWe hope that you are enjoying our new work offices! Yes, we are still decorating and organizing, it is taking longer than expected due to covid. \nWe hope that once it is deemed safe with covid, we can resume our coffee, fruits, and snacks offerings! \nThank you for being a valued employee.", "responseOriginal": null, "countNotHelpful": 0}]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Nov 12th, 2017 12:00AM
|
Open
|
Open
|
Ritani
|
Software Engineer
|
|
|
Women: take your talents elsewhere
|
|
I genuinely cannot recommend anything about the company as it currently stands. Things were different at the time I was hired.
|
If you are a woman and you want to be treated the same as your male coworkers, do not work here. I do not mean in small ways like the occasional offhanded comment about hot celebrities: it is explicit at all times that you are different and do not deserve respect the way your male coworkers do.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
9.0
|
1.0
|
0.0
|
1.0
|
1.0
|
0.0
|
1.0
|
|
289619
|
Open
|
Do not place people into roles where they directly interact with female employees if they do not believe females are equivalent to males. Women can not be confident their careers are in a good place if the highest levels of decision-making are done by men who can not interact with women on a professional level the same way they do with their male coworkers.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|
|
private:ritani
|
https://www.glassdoor.com?employer_id=289619
|
Jul 11th, 2017 12:00AM
|
Open
|
Open
|
Ritani
|
Customer Service Representative
|
White Plains, NY
|
|
Poor work environment
|
|
I got to work with a few (emphasis on the word few), great people.
|
I worked in their White Plains office which was a disaster. It was constantly flooding and smelled like the dumpster sitting right outside of it.
As far as management goes, they micromanage everything. The former CEO was involved in the smallest decisions that were made at the customer level - I've never contacted a call center where the CEO had to approve anything. It's just poor business etiquette. Also, only a portion of the company would observe every single Jewish holiday and those employees would have off. The remainder of employees would still have to work those holidays and also work on Thanksgiving, Easter, New Years Day, so on and so forth. Doesn't sound fair to me. Also, the obvious sexism was horrific.
While I would like to give Ritani a great review considering the great product they put out, I just can't, considering how backward they are in the way they do business.
Somehow they get pretty outstanding people to work for them and when they try to do their jobs, they won't let them. They also keep toxic employees around far too long and let them get away with far too much.
If you want to grow in a company that values work-life balance and equality in the workplace, this is not the place for you.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
9.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
289619
|
Open
|
Listen to your employees - you hired them for a reason. You might also want to think about trying to instill a strong, positive company culture.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 13th, 2021 08:07PM
|
Apr 13th, 2021 08:07PM
|
Ritani
|
|
|