|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Apr 14th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Care Management Coordinator
|
San Francisco, CA
|
|
A great place to start your career!
|
|
- You will never work with as many talented and incredible people as you do on the Care Management team. The dedication is evident in everyone's personality and devotion.
-The company itself is a solid blend of for profit/public health so you get the perks of corporate life like work from home, "perk" benefits, and fun office events (during non-pandemic times)
- The office is near major transit hubs!
- The onboarding process is very smooth
- You can network and make great connections here
- The pay was very competitive
|
- Sometimes upper management is very disconnected from the daily going on of lower-ranking employees. This creates miscommunication about tasks and workflows which can feel tedious to communicate again and again
- The corporate atmosphere can be disheartening for those who are not suited for it
- the work load can be HEAVY at times, especially during audit season
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
|
311905
|
Open
|
Clearer communication would resolve a lot of issues
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Apr 6th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
|
|
|
Many Meetings
|
|
Amazing benefits and place to grow.
|
Way too many meetings. Becomes difficult to focus on work when you're in meetings all day.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
5.0
|
5.0
|
3.0
|
4.0
|
4.0
|
|
311905
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Mar 29th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Customer Service Representative (CSR)
|
San Francisco, CA
|
|
great community, everyone there is super helpful!
|
|
health benefits, PTO, training is really good
|
hard to move up quickly
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
4.0
|
3.0
|
4.0
|
4.0
|
|
311905
|
Open
|
improve online training
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Mar 25th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Customer Service Representative
|
San Francisco, CA
|
|
Pros/Cons
|
|
New management and change is happening
|
There is no flexibility in adjusting your schedule.
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
4.0
|
2.0
|
4.0
|
2.0
|
3.0
|
2.0
|
|
311905
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Mar 25th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Program Manager
|
San Francisco, CA
|
|
Great environment, depending on the team you're on
|
|
Mission of the organization and lifetime benefits
|
Not alot of people of color at the top of the organization, not all teams are supportive
|
|
|
|
|
|
|
0.0
|
5.0
|
5.0
|
2.0
|
5.0
|
3.0
|
2.0
|
|
311905
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Mar 17th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Deputy Chief of Party
|
|
|
mmmm
|
|
Strong organisation with a pool of high experienced and passionate staff
|
Succession planning to include the young ones
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
|
311905
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Mar 16th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Care Coordinator
|
San Francisco, CA
|
|
4/5
|
|
paid fairly, good benefits, good stepping stone job.
|
PTO is combined w/ sick days, hard to move up w/o a masters
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
311905
|
Open
|
more training and opportunities to move up in the company or to grow beyond the position
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Feb 4th, 2021 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
|
|
|
They love to pile on the work
|
|
Pay for management level staff was good. Benefits were comparable to past employer. Good first impression, generally good teamwork and welcoming vibe
|
I agree with others who've mentioned a "cult-like" vibe and unrealistic workload expectations.
After a few months there, the cheery, positive vibe started to feel forced and there was a lot of passive aggressive behavior from both managers and line staff alike.
The expectation of management towards staff was that staff should be like robots: pump out product and make no errors. However, humans make mistakes and need more time and training to meet expectations.
Too much nitpicking and micromanaging
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
2.0
|
3.0
|
1.0
|
2.0
|
3.0
|
1.0
|
|
311905
|
Open
|
Restructure/rethink the pace at which meetings are scheduled and work/projects are assigned. Additionally, rethink how staff are assigned to "committees." The total workload becomes unrealistic.
If you want people to be highly productive stop piling on. And it's not just actual work that is piled on its all the extra stuff: the forced social events and team building activities. At some point enough is enough.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Dec 19th, 2020 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Product Manager
|
San Francisco, CA
|
|
Great people!!
|
|
amazing teammates, some of the most mission-driven people!
|
lots of processes can slow the work.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
311905
|
Open
|
More a/b testing of policies and products to see how things might work.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|
|
private:sanfranciscohealthplan-2
|
https://www.glassdoor.com?employer_id=311905
|
Dec 16th, 2020 12:00AM
|
Open
|
Open
|
San Francisco Health Plan
|
Customer Service Representative
|
San Francisco, CA
|
|
Awesome supervisors but strapped for people
|
|
Current super visors are awesome and positive and really try to make sure you are good
|
There is a lot to learn quickly and there's no central place for you to find direct answers to questions that are up to date . Conflicting responses to the same issues makes it difficult to provide the right information and when you give the wrong information you are lightly scolded and told to read training material that has no central repository. Customer service takes on a lot of duties and other departments push back on helping or drop the ball . There is a lot to do on the customer service side and not enough bodies to make things run smoother .
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
3.0
|
5.0
|
4.0
|
3.0
|
2.0
|
3.0
|
|
311905
|
Open
|
Your customer service side takes on a lot of responsibilities and they are keeping up as best as they can. Suggest that you have other departments rotate to the customer service once or twice per week , to give customer service time to catch up on claims, billing and , member call backs.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Apr 15th, 2021 09:23PM
|
Apr 15th, 2021 09:23PM
|
San Francisco Health Plan
|
|
Health Care Equipment & Services
|