|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Sep 22nd, 2020 12:00AM
|
Open
|
Open
|
Smart Destinations
|
Customer Service Representative
|
Boston, MA
|
|
Wonderful team
|
|
Open door to ask questions and share feedback and give suggestions.
|
Working from home means not interacting with coworkers.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
396802
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
9.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Nov 27th, 2019 12:00AM
|
Open
|
Open
|
Smart Destinations
|
Customer Service Representative
|
Boston, MA
|
|
low pay, hostile work environment, managers don't discipline bad employees, customers were mistreated
|
|
not a difficult job, i helped customers who were mistreated by managers and co-workers
|
low pay, hostile work environment, managers don't discipline bad employees, customers were mistreated
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
1.0
|
1.0
|
2.0
|
2.0
|
2.0
|
2.0
|
1.0
|
|
396802
|
Open
|
management ignored advice and didn't reply to emails. emails to customers from managers and co-workers were full of spelling and grammar errors. hostile work environment. parent company Big Bus should investigate why there are so many bad reviews on yelp, bbb, facebook etc and should investigate upper management
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Nov 16th, 2017 12:00AM
|
Open
|
Open
|
Smart Destinations
|
|
|
|
Good company
|
|
good technology, good life balance
|
small company but other than that good
|
1.0
|
POSITIVE
|
|
|
|
|
0.0
|
3.0
|
5.0
|
0.0
|
3.0
|
3.0
|
0.0
|
|
396802
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Feb 9th, 2017 12:00AM
|
Open
|
Open
|
Smart Destinations
|
Senior Customer Sales and Support
|
Boston, MA
|
|
Great company with a warm friendly working environment
|
|
Smart Destinations is a great company to work for, you can set your own goals for group sales and the resources for asking for help are in excess where everyone is super helpful. Over the years, it has been a family growing with the industry and having more and more accomplishments and success for the business. Great news is shared with the company on a day to day basis.
|
It is difficult to get a pay increase, even though there are meetings every month with management, and to want to change to further development and train in sales is not possible since they do not have that option.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
3.0
|
4.0
|
3.0
|
5.0
|
5.0
|
|
396802
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
9.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Jun 29th, 2016 12:00AM
|
Open
|
Open
|
Smart Destinations
|
Operations Intern
|
Boston, MA
|
|
Operations
|
|
Really great culture, I learned a lot in a short period of time. Working with different departments was great as well- great communication and vibe. Great company to get your foot in the door with.
|
Sometimes repetitive admin work- didn't want to undergo career path there. Wasn't there long enough to see any real cons.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
|
396802
|
Open
|
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Feb 26th, 2015 12:00AM
|
Open
|
Open
|
Smart Destinations
|
Customer Service Representative
|
Boston, MA
|
|
Sales and Service intern
|
|
Great Company with great managers. Training was very thorough and very good corporate culture. Loved working here because it was a good product and the work was challenging but fulfilling.
|
Only con i can think of is that they didn't have any available positions to fit my major so had to move on.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
3.0
|
5.0
|
|
396802
|
Open
|
Streamline systems and maybe consolidate product lines. Was sometimes difficult to give accurate information with confidence to customers due to the variations offered by so many third party sellers of the product.
|
0.0
|
[]
|
INTERN
|
No
|
No
|
|
1.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Nov 10th, 2014 12:00AM
|
Open
|
Open
|
Smart Destinations
|
|
Boston, MA
|
|
Not a terrible place to work
|
|
Friendly CEO and they try their best to create a welcoming office environment. They offer reasonable compensation/benefits.
|
The company has an identity crisis, and is more like a start-up even though they have been around for 10 years.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
396802
|
Open
|
There definitely needs to be more training/ employee interaction so everyone is on the same page/working towards the same goal.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
Aug 5th, 2014 12:00AM
|
Open
|
Open
|
Smart Destinations
|
Customer Service
|
Boston, MA
|
|
Good company, small feel
|
|
Small team without a lot of corporate politics, good management team.
|
Company is spread thin with too many products and inefficiencies in project management
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
4.0
|
|
396802
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|
|
private:smartdestinations
|
https://www.glassdoor.com?employer_id=396802
|
May 13th, 2011 12:00AM
|
Open
|
Open
|
Smart Destinations
|
|
Boston, MA
|
|
Great Place for Innovative People
|
|
Supportive Work Environment
Ability to take initiative
Management is supportive and driven to succeed, but reasonable with goals
Free Snacks
Really smart people
We're changing the way people enjoy their lives for the better
|
Still not as many resources as we should have. Would be great to have a few more staff.
Summers are really busy - hard to always get time off.
|
1.0
|
POSITIVE
|
|
|
|
|
0.0
|
5.0
|
5.0
|
0.0
|
4.5
|
4.5
|
5.0
|
|
396802
|
Open
|
Keep your passion for what we are doing
Put the right systems in place to handle our growth
Spend more time on HR - we need to get people hired faster!
|
0.0
|
[]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 20th, 2021 07:16PM
|
Apr 20th, 2021 07:16PM
|
Smart Destinations
|
Consumer Services
|
Travel & Leisure
|