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private:smartdestinations
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https://www.indeed.com/cmp/smart-destinations-inc/reviews
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Dec 9th, 2019 12:00AM
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Open
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Open
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Smart Destinations Inc
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Customer Service Representative
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Boston, MA
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USA
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horrible company, horrible management especially the vp of operations, cs manager and ceo. csr's can barely read and write
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bad employees weren't disciplined. reps hung up the phone on customers. emails from csr's were riddled with spelling and grammar errors. ceo and vp of operations don't reply to emails. vp of operations was the biggest inept joke i encountered. bad employees in marketing, finance, computer, hr, and especially customer service departments.
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|
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2.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Jan 31st, 2021 04:17AM
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Mar 20th, 2021 04:05PM
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Smart Destinations
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Consumer Services
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Travel & Leisure
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private:smartdestinations
|
https://www.indeed.com/cmp/smart-destinations-inc/reviews
|
Oct 8th, 2019 12:00AM
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Open
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Open
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Smart Destinations Inc
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Remote Customer Service Supervisor
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Anywhere
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Great Place to work
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Great place to work and great experience. I got promoted after 6 months working there. It was a great team and we all worked together to ensure customer service. Full time with benefits and about 20 vacation days.
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|
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0.0
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0.0
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5.0
|
3.0
|
5.0
|
3.0
|
4.0
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4.0
|
Jan 31st, 2021 04:17AM
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Mar 19th, 2021 08:37PM
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Smart Destinations
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Consumer Services
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Travel & Leisure
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private:smartdestinations
|
https://www.indeed.com/cmp/smart-destinations-inc/reviews
|
Jan 5th, 2018 12:00AM
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Open
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Open
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Smart Destinations Inc
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Customer Service Representative
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Boston, MA
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USA
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Could be better
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Company was great before it was sold 2xs in a year. However the ever changing upper management has allowed for many changes that weren't always good choices and made turnover rates in crease to a point you didn't know who you should talk to for the issues you had.
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They do like to hire from within for positions
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Lots of turnover
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2.0
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0.0
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3.0
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3.0
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3.0
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3.0
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3.0
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3.0
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Jan 31st, 2021 04:17AM
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Mar 20th, 2021 02:05PM
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Smart Destinations
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Consumer Services
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Travel & Leisure
|
|
private:smartdestinations
|
https://www.indeed.com/cmp/smart-destinations-inc/reviews
|
Dec 9th, 2014 12:00AM
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Open
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Open
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Smart Destinations Inc
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Paid Internship, Sales/Customer Service
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Boston, MA
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USA
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Just a great place to work, would always go back
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Great to learn skills of the customer service trade or any other aspect of the business. Taught me good customer service skills and greta company culture. Location was good too so was great to come to work every day.
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Snacks and coffee
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wish i was there longer
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0.0
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0.0
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5.0
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0.0
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0.0
|
0.0
|
0.0
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0.0
|
Jan 31st, 2021 04:17AM
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Mar 20th, 2021 02:52PM
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Smart Destinations
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Consumer Services
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Travel & Leisure
|
|
private:smartdestinations
|
https://www.indeed.com/cmp/smart-destinations-inc/reviews
|
Jul 30th, 2013 12:00AM
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Open
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Open
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Smart Destinations Inc
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Senior Customer Support & Sales Representative
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Boston, MA
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USA
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Productive and energetic company to work for.
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My day involves answering customer service inquiries that come in the form of emails and live chat offline messages from after hours. Responding to live chat messages that come from customers being on our website and answering their questions. I also take 50 to 60 phone calls that come into our system with general inquiry reasons about the product that our company sells and troubleshooting how the product works.
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Comission for sales taken.
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0.0
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
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Jan 31st, 2021 04:17AM
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Mar 20th, 2021 03:08PM
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Smart Destinations
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Consumer Services
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Travel & Leisure
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