Glassdoor Profile Reviews Data

Track Smooch reviews on Glassdoor to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
private:smooch https://www.glassdoor.com?employer_id=1546311 Apr 4th, 2023 12:00AM Open Open Smooch Social Media Executive Dublin, Dublin Amazing place to work at People are really friendly and cooperative Not as such to be honest 1.0 POSITIVE 1.0 POSITIVE 0.0 4.0 2.0 5.0 2.0 3.0 5.0 4.0 1546311 Open 0.0 [] REGULAR No Yes 2.0 Open Apr 5th, 2023 12:30AM Apr 5th, 2023 12:30AM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 Apr 15th, 2021 12:00AM Open Open Smooch Book Seller Southport, England, England Ok Good experience with people and Customer service Very fast pase didn’t enjoy the environment -1.0 NEGATIVE 0.0 NEUTRAL 0.0 3.0 2.0 3.0 4.0 2.0 3.0 3.0 1546311 Open 0.0 [] PART_TIME No No 0.0 Apr 17th, 2021 05:21PM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 Sep 18th, 2020 12:00AM Open Open Smooch Montreal, QC Great company - amazing product - smart team - positive mindset I can't see any inconvenient 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 5.0 5.0 5.0 0.0 1546311 Open 0.0 [] REGULAR No Yes 2.0 Sep 22nd, 2020 05:54PM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 May 21st, 2019 12:00AM Open Open Smooch Software Person Montreal, QC I love these people - The people are a pleasure to be with and work with. - Leadership has your back. - Lots of opportunities for growth, within your field as well as into new fields. - All the good parts of a startup (like caring about your work and crushing it) but with good benefits, salary, and work-life balance. - A good culture that people actively try to improve. I really can't think of any meaningful cons that matter to me. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 5.0 5.0 5.0 0.0 1546311 Open 0.0 [] REGULAR No Yes 4.0 May 22nd, 2019 10:14AM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 May 13th, 2019 12:00AM Open Open Smooch Montreal, QC Great team, great product Experienced leaders who really care about the people and product. Great benefits (unlimited PTO, catered lunches, snacks, etc.). Growing company with tons of potential. Can be a little dark and quiet in the office... but rapid growth and an impending office expansion/renovation should fix that! 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 4.0 4.0 5.0 5.0 0.0 1546311 Open Just stick to the vision and keep hiring great people. 0.0 [] REGULAR No Yes 2.0 May 14th, 2019 08:57AM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 Apr 30th, 2019 12:00AM Open Open Smooch Software Developer Montreal, QC A dream come true at this wonderful startup - The Smooch team is working fervently to create value in the business messaging space. - A decentralized organization, so you are empowered to make decisions on your own. - The tech is super exciting. - A beautiful office space that is open and well lit with natural light. - Free snacks, fresh fruit, and (of course) espresso. While I don't have any cons so far, I will say that there have been moments where I felt somewhat lost. However, the cure for this is confidence and learning day by day. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 5.0 5.0 5.0 0.0 1546311 Open I like the whole decentralized concept and want to see this taken further as the company scales. 0.0 [] REGULAR No Yes 1.0 May 1st, 2019 09:18AM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 Jan 3rd, 2019 12:00AM Open Open Smooch Great Startup!! The leadership team is smart, transparent and inspiring. Great work-life balance (flex hours, work from home). Tons of growth opportunity and room to take initiative. Happy hours every Friday (that most ppl actually go to!), cool team building events. Overall solid culture. Really a fit for people who are self-motivated and autonomous to an extent, seeing as it's a startup you are not managed super closely. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 1.0 5.0 5.0 5.0 5.0 5.0 5.0 0.0 1546311 Open 0.0 [] REGULAR No Yes 1.0 Jan 4th, 2019 10:38AM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 Dec 19th, 2018 12:00AM Open Open Smooch A startup that I would never recommend to a friend! Honestly, I worked there for 2 years, and I'm actually having a hard time to pin point any pros about this company. May be the bright purple decor? Working here has taught me a lot about my potentials - and most importantly, it taught me the feeling of drinking poison willingly. *The entire startup culture vibe that they try to show to the outside world, couldn't be less true and SO FAKE that its nauseous. *Everything about this place revolves around developers, from pay to treatment -everything. *It's a super depressing place to work at, if being unhappy is on your list, then this is definitely your place (although I'll ask, why would you?) *Deadly quiet - You can actually hear the clock ticking - its SO SO quiet. They actually bring in neighbors and relatives on special days to make it look crowded. *They constantly talk about breaking silos, tries to make company events and instill startup vibes, but the entire structure to the core operates like that of a corporate and hence fails to achieve any of startup culture at all. *Personally, I felt like, my job description did not at all reflect with what I was actually entitled to do, and it seemed like quite a normal thing here where you are expected to accept something like this and act like this is how its supposed to be. *I was scared of my supervisor, and scared isn't a feeling I was accustomed of before working here and I'm glad I left, because nothing's worth that feeling of being miserable every single day, where everything is so fake. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 5.0 1.0 3.0 1.0 1.0 1.0 1.0 0.0 1546311 Open *Start thinking about your employees out of the "developers team" bubble and try to make all your employees part of your company *Stop wasting so much time and effort being fake, try to be more genuine and do things that will make employees think you actually care and not leave you. *Just take a step back and look at your employee turnover rate and how many employees left you and why? There is definitely somethings you have been awful at, that made your employees leave? *Your employees are your asset, each one of them, everyone matters - if you don't treat them equally, then you are simply standing in a battle field with a group of soldiers with zero loyalty for you. You don't want a company built where your own employees could care less of where you go in the future! *Management needs 'mentor' training - explanation of difference between autocratic leader and influential leader. Both can get things done, but the results are very different! 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Co-Founder", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1933282, "responseDateTime": "2019-01-09T07:37:32.547", "translationMethod": null, "response": "I don't think anything could disappoint me more than to read a review of Smooch like yours. How we could have failed you so much, never known about your dissatisfaction and unhappiness, and for this to have lasted for 2 years is devastating and my deepest apologies go out to you. \r\n\r\nI respect and agree with virtually all of the management principles you shared under Advice to Management, but also feel we practice most of these reasonably well today - although clearly not in your situation, for which I apologize, and I also know there is plenty of room for improvement. \r\n\r\nI will never dispute your personal experience, but I must also say that I don't believe your experience is representative of Smooch as a whole. We are 45 people today (up from 25 a year ago), ~half of whom are developers and other engineers. Our average tenure is 18-months (over a 37-month history), and if we only look at our 2016 & 2017 employee cohorts our average tenure is 2.5 years (again within a 3-year history). \r\n\r\nI wish you only greater happiness and satisfaction in your next venture!", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No No 0.0 Dec 21st, 2018 10:57AM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 Nov 25th, 2018 12:00AM Open Open Smooch Amazing startup in Montreal Great place to work if you're looking to join a growing team. They're hiring non-stop, expanding the office, and are in a booming industry. Growth is fast, so the company is looking for self-starters who are comfortable with evolving roles & ambiguity. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 3.0 5.0 5.0 4.0 5.0 5.0 5.0 0.0 1546311 Open Keep investing in your people, the openness with employees is great, and everyone feels like they are a part of the big picture. 0.0 [{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Co-Founder", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1903570, "responseDateTime": "2018-12-05T11:35:18.677", "translationMethod": null, "response": "+1 to keep investing in our people! Nothing more important in the long run.", "responseOriginal": null, "countNotHelpful": 0}] REGULAR No Yes 2.0 Nov 26th, 2018 08:38AM Jun 30th, 2021 04:51PM Smooch
private:smooch https://www.glassdoor.com?employer_id=1546311 Nov 6th, 2018 12:00AM Open Open Smooch Software Developer Montreal, QC Good company Smooch offers a flexible environment. You will be working with talented teams. A work environment that offers challenges and a good potential to learn. Coworkers are really friendly and will often do activities outside of work. In terms of perks, flexible work location and hours, snacks offered, a lot of team activities. It's not a bad thing, but it's a startup so you have to adapt to the change. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 5.0 5.0 5.0 1546311 Open 0.0 [{"countHelpful": 0, "userJobTitle": "Co-Founder", "__typename": "EmployerResponse", "countNotHelpful": 0, "responseDateTime": "2018-12-05T11:40:51.79", "response": "Thank you! Fast growth is rarely achieved by doing the same thing over and over again. You need to always be adding new layers to the cake. This is a different type of change than constantly changing priorities, which I don't think we suffer from. But the point is true - Smooch is not a place for people looking for predictable, call waters. Growing 300% year on year is going to create some bumpiness!"}] REGULAR No Yes 1.0 Nov 8th, 2018 05:25AM Jul 21st, 2019 05:21AM Smooch

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