|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Mar 30th, 2017 12:00AM
|
Open
|
Open
|
Softrax
|
Customer Facing and Technical
|
Canton, MA
|
|
Think again before you go here.
|
|
FinServe is a great industry, but these guys are neither leading edge nor large.
|
Appalling benefits and an office space right out of 1980 located in an industrial park in Canton, MA.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
2.0
|
1.0
|
2.0
|
2.0
|
1.0
|
3.0
|
|
31084
|
Open
|
Owned by PE they Invest in employees as 2nd or 3rd priority.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1260697, "responseDateTime": "2017-05-17T07:02:33.45", "translationMethod": null, "response": "Thank you for taking the time to give us your feedback. I am really sorry that your experience at Softrax did not match our intention of being the best place you have ever worked. \r\n\r\nAs Softrax matures, we continuously look for ways to enhance and improve employee benefits. We recently switched to new health benefit plan with Cigna. Our employees can customize a package for themselves and their families which include medical, dental, vision, life insurance, short-term and long-term disability, and more. Employees of Softrax also receive, paid vacation, personal, and holidays. This year our HR department incorporated an additional 2 paid holidays for employees. We are now partnering with Interactive Health to deliver a wellness program available to our employees and their spouses that makes healthy living fun and rewarding. Hopefully you were able to take advantage of some of these benefits. We thank you for your feedback and will bring your concerns to our human resources department to work on improving our benefits package. \r\n\r\nIn regards to our office environment, we are working to create a fun and modern work space with a recent renovation to our furnishings. \r\n\r\nThank you again for the feedback it will help us make Softrax a better place and best of luck in your future endeavors.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Mar 22nd, 2017 12:00AM
|
Open
|
Open
|
Softrax
|
|
|
|
Great company to work for
|
|
Its a small office environment, but the people here are wonderful. Everyone pulls their weight. I'ts easy to approach coworkers from all levels of management. People really work as a team, and focus on getting the job done.
|
I enjoy working here, don't have any cons to mention
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
31084
|
Open
|
Thank you! Continue to hire great talent, and continue to push the product forward!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Aug 24th, 2016 12:00AM
|
Open
|
Open
|
Softrax
|
|
|
|
A fun place to work
|
|
The people here were wonderful. They were able to help me with any questions that I had, and give me jobs that I could complete, but were still challenging enough for me. Lunch time was always a good experience, with everyone occasionally going out, or the occasional video game session.
|
Due to the relatively small size of employees, and especially on earlier days in the week, it was occasionally hard for me as an intern to find enough work to fill the time that I was here. However I was able to ask around for other people who weren't necessarily in my section of the company, and was able to get various jobs from them.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
1.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
31084
|
Open
|
Keep up the fun attitude, it made this place enjoyable to work at. I looked forward to coming to work everyday because of this attitude.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1013718, "responseDateTime": "2016-08-31T05:29:43.72", "translationMethod": null, "response": "Thank you for the review. It was a pleasure working with you this summer and I hope we can work together again in the future. Best of luck with your future endeavors!", "responseOriginal": null, "countNotHelpful": 0}]
|
|
No
|
No
|
|
0.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Jun 3rd, 2016 12:00AM
|
Open
|
Open
|
Softrax
|
|
Canton, MA
|
|
Launching into a bright future
|
|
Making huge investments in new staff, new environment, latest technologies and tools and investing in people.
|
Still suffers from tunnel vision from the past at times but the executive team is dragging everyone into a bright future.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
4.0
|
4.0
|
5.0
|
3.0
|
4.0
|
|
31084
|
Open
|
Keep focussed on the future and scale accordingly.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Apr 6th, 2016 12:00AM
|
Open
|
Open
|
Softrax
|
Solution Advisor
|
|
|
Softrax Corp.
|
|
Great team, in a relatively small business within a much larger and stable company. Very helpful group who made it easy to get started. Softrax has very strong solutions, is an industry leader with big growth opportunities ahead. Global footprint also, as they provide solutions for revenue management issues that every public and most private companies need to address quickly now with new FASB/IASB guidance.
|
I'm new and in the West, so I would only say that we have a bigger East presence than West at this point, but that's not really a Con but more of an opportunity.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
31084
|
Open
|
|
0.0
|
[]
|
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Mar 30th, 2016 12:00AM
|
Open
|
Open
|
Softrax
|
Developer
|
Canton, MA
|
|
Not Bad
|
|
Nice products and a team that is eager to satisfy their customers.
|
Can be some tough demands at times
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
31084
|
Open
|
Good luck!
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Feb 8th, 2016 12:00AM
|
Open
|
Open
|
Softrax
|
Senior Engineer, Software
|
Bedford, NH
|
|
Fabulous: Great Management, Great Coworkers
|
|
1. Management understands the meaning of work/life balance
2. Interesting, engrossing work
3. Great coworkers
4. Cooperative work environment
5. Minimal interference from the parent company
|
Could learn to be a little less reactive and a little more proactive, but I really mean "little." It's a small quibble to fill in the "cons" box.
The company, Softrax, has gone through some hard times, and during those hard times, apparently, the work environment was less than spectacular. Being a relative newcomer, have not experienced those bad times, but the wounds are apparent on those who did.
With the new (current) management, relations seem to have turned around, much for the better. By my reading, and by my current experience, those older reviews do not reflect the current state of the company.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
2.0
|
4.0
|
5.0
|
4.0
|
4.0
|
4.0
|
5.0
|
|
31084
|
Open
|
Keep up the good work. I look forward to working here for years to come.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1261198, "responseDateTime": "2017-05-17T11:58:17.357", "translationMethod": null, "response": "We are so thankful you took the time to share your opinion of Softrax. We certainly glad to hear that you\u2019ve had such a positive experience with Softrax thus far.\r\n\r\nYou\u2019re correct in that past Softrax has gone through a transition period and some older reviews on this site may reflect opinions of employees during that time frame. Under the new leadership of Tom Zauli, our corporate direction has been outlined for Sofrax and will continue to be sharpened and fine-tuned over the coming months and years. Our communication program is only going to become more detailed and information-rich as we move forward with our marketing and product development plans! \r\n\r\nAs you point out, though, our people and management teams still remain our company\u2019s greatest asset. Again thank you for the review!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Feb 6th, 2015 12:00AM
|
Open
|
Open
|
Softrax
|
|
|
|
I learned a great deal, thanks to a couple of colleagues and hard work on my part.
|
|
If you really enjoy being left totally isolated at work, it's a great company to work for. Several staffers, with specialized skills, work remotely 80-100% of the time, unless somebody from the Arizona head office comes into town, in which case they get an email telling them that they will be expected to be present in the office.
AFS Financial, the company that bought out Softrax several years ago, offers a good benefits package, costing $25 per pay period for the premium health insurance plan. The vacation is given as "PTO" (Paid Time Off), so if you are out sick a lot, you will have less vacation time available.
The software development team is well-lead, and seems to be content with their work-life balance. The Director of Product Management is smart, focused, and a person of integrity.
The office complex in which the company is located has lots of free parking, and the building management company does a good job keeping the parking lot free of snow. The Norfolk County D.A.'s office is upstairs, so the building is very secure.
A Wegman's supermarket is being built on University Ave.
|
With the exception of a couple of helpful colleagues, one of the most alienating work experiences of my life. I had one "colleague" who came in one day a week, sat in a cubicle across from me, and didn't say 10 words to me (including "Hello" or "Good Morning") the whole time I was there.
The long-time director of Software Development at the company quit, with no notice, in June of 2014. From what I heard, he literally said "I quit" and walked out the door, never to return. His second-in-command was promoted to fill his position, but has also taken on a part-time position at another new software company, which does not bode well to me. Like every software developer in the world, he can write his own ticket.
Free breakfast on Fridays? Never once. The only time the company bought us lunch was when we had a company meeting, or somebody from the Arizona head office came to town, which happened every six months or so.
I read with great interest another comment about managers "arrogant to cover up their incompetence" - "older, insecure contingent working there who haven't learned to work alongside the younger, more accomplished 'new blood'. " I know exactly who you are talking about, and while he was not working there when I was hired, he's back, with a shiny new job title, and the same inflated sense of his own importance. He was brought in to get rid of people (including me), but as cheaply as possible, by manufacturing a false accusation that I had falsified my credentials when I applied for the job, which I had not. (Too bad they are doing business in Mass., which has an Unemployment Insurance system that favors the claimant.) Meetings with him quickly devolved into a bullying session behind closed doors, until I insisted on leaving his office door open, when they became both succinct and professional. Like every other bully in the history of the planet, he's a coward.
I had already started a search for another job, when they did me a favor and laid me off, which made my job search much easier.
|
-1.0
|
NEGATIVE
|
|
|
|
|
2.0
|
2.0
|
3.0
|
1.0
|
2.0
|
3.0
|
2.0
|
|
31084
|
Open
|
With the unpleasant and alienating work environment you have, don't be surprised if you lose good people. The U.S. job market is much improved, and if you manage to hire experienced people, you won't be keeping them for long.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Oct 14th, 2014 12:00AM
|
Open
|
Open
|
Softrax
|
Director of Professional Services
|
Canton, MA
|
|
Great product
|
|
Great market at the time. Solution covered many key areas of revenue recognition.
|
Market was limited to software companies and solution was a bit complex to configure. Upper end competitors soon caught up with functionality.
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
3.0
|
5.0
|
3.0
|
3.0
|
5.0
|
5.0
|
5.0
|
|
31084
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Marketing Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 834536, "responseDateTime": "2016-01-27T06:14:18.92", "translationMethod": null, "response": "Thank you we appreciate your positive feedback, and taking the time to write this review!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|
|
private:softrax
|
https://www.glassdoor.com?employer_id=31084
|
Aug 25th, 2014 12:00AM
|
Open
|
Open
|
Softrax
|
|
Canton, MA
|
|
Great place to work
|
|
Small dedicated teams growing a promising company. Great products that have a growing demand in the marketplace. Relaxed work environment.
|
Can be overwhelming at times due to small staff. Hard to take on new tasks, skills etc. since staff is fully loaded with current responsibilities.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
1.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
31084
|
Open
|
Your employees are you best asset.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 21st, 2021 06:11PM
|
Apr 21st, 2021 06:11PM
|
Softrax
|
|
|