|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Apr 7th, 2021 12:00AM
|
Open
|
Open
|
Spokeo
|
Manager
|
Dallas, TX
|
|
Good Place to work
|
|
Good Pay at the time
|
Poor Management is the problem
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
3.0
|
2.0
|
2.0
|
3.0
|
4.0
|
3.0
|
|
296147
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
9.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Apr 3rd, 2021 12:00AM
|
Open
|
Open
|
Spokeo
|
Phone Administrative
|
Pasadena, CA
|
|
Expect a lot of angry "customers" wanting their money back.
|
|
Catered lunches, nice location, generally very friendly and upbeat managers.
|
After the month-long training process, you'll learn that 90% of the job is really just dealing with people calling in to cancel their "subscription" and wanting money back for a product they never intended to purchase but were misled by the deliberately unclear wording and layout.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
4.0
|
3.0
|
2.0
|
3.0
|
5.0
|
|
296147
|
Open
|
It will save you so much time and money to just be clear upfront that the job is mainly to convince angry and misled customers that they are not in fact entitled to the money that was swindled to them.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Customer Care", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3181940, "responseDateTime": "2021-04-22T12:53:21.923", "translationMethod": null, "response": "Thank you for taking the time to leave a review. At Spokeo, we value our Customer Care Team and we view their award-winning service as part of the overall product experience. Working on the frontlines, our team connects with our users directly and we appreciate that it can be challenging sometimes. Our training program is designed to equip our team to feel prepared and supported for all scenarios. These scenarios can vary from acting as a search expert, recommending the perfect solution, and everything in between. In addition to this, our Customer Care Team has been serving as the voice of our customers, passing our customers\u2019 feedback directly to our product team. Many product improvements have originated from this very process. With this in mind, our goal is to always recruit and hire top talent and we hope that all of our team members will find success in their role. Thank you again for your feedback!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Mar 24th, 2021 12:00AM
|
Open
|
Open
|
Spokeo
|
Senior Manager of Workforce and Planning
|
Pasadena, CA
|
|
7th Anniversary today, starting my 8th year tomorrow - shooting for the Rolex
|
|
Today marks my 7th Anniversary with Spokeo and it is by far the best company I have ever worked for in my 49 years of working (yes, I am that old). Several things to know: 1. Fantastic Benefits - when I started I had been paying almost $600.00 per month in payroll deductions at my previous company. Let's just say I had a rather substantial raise just in the health (medical, dental & vision) care. 2. When we were in the office, lunch every day. 3. All the snacks you could eat. 4. Awesome facility with a combo of work and play atmosphere. Unfortunately, due to the pandemic, we haven't been at the office, but when we do go back it'll be back to normal for those in the office. 5. Great founders who actually care about the well-being of the employees and work hard at being fair and generous. 6. Work here and you can add to my list.
|
Seriously? After the Pros, do you think I have any cons....Nope, nothing. Great place to work.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
296147
|
Open
|
Never change!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
9.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Mar 3rd, 2021 12:00AM
|
Open
|
Open
|
Spokeo
|
Senior DevOps Engineer
|
Pasadena, CA
|
|
down to earth and humble founders. great and talented coworkers.
|
|
Great benefits and long term plan
Remote working environment
|
Can not think of any
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
296147
|
Open
|
Keep up the good work.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Mar 1st, 2021 12:00AM
|
Open
|
Open
|
Spokeo
|
Team Leader
|
Pasadena, CA
|
|
The opportunity to do great work and do good in the marketplace.
|
|
The company continues to improve performance, develop new products, and high great talent.
|
Nothing to add here at this time.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
4.0
|
|
296147
|
Open
|
Do not slide into being comfortable, lead by example.
|
0.0
|
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|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Feb 14th, 2021 12:00AM
|
Open
|
Open
|
Spokeo
|
Executive
|
|
|
Love It
|
|
Great culture. Competitive pay and benefits. The opportunity to solve big and impactful problems in data and web tech.
|
Growing, but not as fast-growing as the high flyers.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
296147
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3147136, "responseDateTime": "2021-04-07T16:59:40.903", "translationMethod": null, "response": "Thank you for sharing your thoughts - we\u2019re a bit partial to Spokeo too!\n\nWhile 2020 was a great year of growth for Spokeo, we continue to improve things in 2021. These new initiatives include a new remote work policy that provides more flexibility for our teammates and a company increase in matching funds for the 401K Program. We also have a Culture Team that works hard to make sure the lines of communication remain open - be it company-wide staff meetings, Ask-Me-Anything (AMA) sessions, or individual team lunch fun and activities! New initiatives, new staff, and new products and services! Stay tuned...", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Jan 31st, 2021 12:00AM
|
Open
|
Open
|
Spokeo
|
Software Engineer
|
|
|
Good
|
|
Great flexibility and remote work option even for future
|
Tech stack is sort of out dated
|
|
|
|
|
|
|
0.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
4.0
|
|
296147
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Software Development Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3122334, "responseDateTime": "2021-03-26T15:08:31.41", "translationMethod": null, "response": "Thank you for leaving your feedback. We strive to achieve the highest employee engagement and satisfaction possible. The leadership team made several improvements to improve our teammates' quality of life, including offering the option to work from home throughout their employment . We also continue to listen to all ideas about how our infrastructure can be improved. There are several engineering initiatives that aim to improve the performance and efficiency of the application.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Nov 12th, 2020 12:00AM
|
Open
|
Open
|
Spokeo
|
Data Analyst
|
Pasadena, CA
|
|
Great place to work at!
|
|
Awesome Leaders
Awesome Teammates
Great Culture
Above average Benefits
Great opportunities to keep up with newer technologies, AWS, Spark
|
Pays ok
there is really nothing else
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
296147
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Software Development Manager", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2956925, "responseDateTime": "2021-01-19T14:46:53.323", "translationMethod": null, "response": "Thank you for taking the time to write your response. We are happy to hear that you enjoy working at Spokeo. As to the issue of compensation, we put a tremendous amount of effort into making sure that our compensation packages are competitive and in-line with the industry, company size, and our location. We also do performance reviews twice a year to provide teammates with the opportunity to highlight their achievements and be eligible for biannual salary increases. Thanks again for your feedback.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Oct 13th, 2020 12:00AM
|
Open
|
Open
|
Spokeo
|
Customer Care
|
|
|
Poor Management & Shady Business Model
|
|
Free lunch, fun events, good healthcare
|
Bad culture, not much room for promotions or growth opportunities, promoting based on popularity not skill set, and unfair compensation.
|
-1.0
|
NEGATIVE
|
|
|
|
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
|
296147
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Customer Care", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2824591, "responseDateTime": "2020-10-25T12:36:37.63", "translationMethod": null, "response": "Thank you for sharing your feedback! Given our substantially low turnover in the past two years, we understand that there may not be many advancement opportunities within the customer care department. However, we are proud to say that the current customer care leadership team are people who\u2019ve been internally promoted from within the department. We are committed to our team\u2019s growth and whenever there is an opening in the leadership and operations teams within the department, we always give priority to internal promotion as opposed to hiring externally. All internal promotion processes are formal and similar to the external hiring process, which often includes written assessment, face-to-face interviews, and sometimes, situational tests. Over the last year, we have also introduced new cross-training programs to the team as a way to foster more growth within each role and to expand the team\u2019s skillsets and knowledge. In addition to this, as a company, we have a process in place to evaluate and review compensation against market rate and industry standards in order to remain competitive. We are always open to learning about our teammates\u2019 individual career goals and will continue to support their professional development and growth. Thank you again for your feedback!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.glassdoor.com?employer_id=296147
|
Oct 12th, 2020 12:00AM
|
Open
|
Open
|
Spokeo
|
Human Resources Representative
|
Pasadena, CA
|
|
All around great place to work
|
|
All around, Spokeo has checked all the boxes for me, as a great place to work! My time here has been invaluable, and I look forward to many more years as a Spokeo team member.
Spokeo is an inclusive and diverse environment that encourages career growth and development. The company culture is the best I have experienced at any job in my career. The Founders are straight-forward, and open about where we are as a company, where we want to go, and how we can best get there together. Company decisions are data-driven and methodical, which balances perfectly with the innovative long term vision for Spokeo.
|
Like any job, there will be some personalities that clash, but Spokeo is great about trying to mend or develop these relationships in productive ways.
With all the good food (free lunch and snacks) I had to up my workout game to stay in shape.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
296147
|
Open
|
Stay open, honest, and playful as you are! You make it a joy to work here.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Senior Manager, Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2821862, "responseDateTime": "2020-10-22T12:15:34.78", "translationMethod": null, "response": "Thank you for your feedback! We're glad to hear that you are having a great experience on your journey with Spokeo. We strive to provide a work environment that is inclusive, joyous and purposeful...our teammates make us who we are as a company. So thank you for your continued contribution to our mission. We couldn't do it without you!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Apr 22nd, 2021 05:40PM
|
Apr 22nd, 2021 05:40PM
|
Spokeo
|
|
Financial Services
|