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private:spokeo
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https://www.indeed.com/cmp/spokeo/reviews
|
Apr 8th, 2020 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Care Phone Agent
|
Pasadena, CA
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USA
|
Great place to work if you are not part of customer care
|
Customer care leadership is inherently consisting of non-technical people who do not have a structure in the development of policies and their implementations.
Typically there are changes to customer care policies that are provided in department meetings, or impromptu emails which the presenters sometimes have not prepared well for and those new policies have documentation errors, creating misunderstandings within the team.
The customer care leadership team is not synchronized with the views and goals of the CEO and development team (which are great). There needs to be a change of leadership in order to attain a fully functional and coherent Spokeo team.
|
|
|
0.0
|
0.0
|
3.0
|
4.0
|
5.0
|
2.0
|
2.0
|
1.0
|
Jan 31st, 2021 10:41AM
|
Mar 19th, 2021 08:10PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Feb 12th, 2020 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Service, Retention
|
Pasadena, CA
|
USA
|
Company perks only Perks
|
The best thing about the job in my opinion would be the trips, parties and lunch. I enjoyed the bonds that were created between myself and other coworkers.
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Company provides lunch and snacks daily
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Lack of proper communication between management and employees, Management shows preferential treatment to those they deem worthy.
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0.0
|
0.0
|
2.0
|
2.0
|
4.0
|
2.0
|
3.0
|
0.0
|
Jan 31st, 2021 10:41AM
|
Mar 19th, 2021 08:18PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Jan 15th, 2020 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Service Representative
|
Pasadena, CA
|
USA
|
Don't do it!
|
They try to compensate with free food for how terrible they are. Scamming customers and we have to listen to the customers yell and scream. Management has favorites and there's no moving up unless you kiss butt.
|
|
|
0.0
|
0.0
|
1.0
|
3.0
|
1.0
|
1.0
|
1.0
|
1.0
|
Jan 31st, 2021 10:41AM
|
Mar 20th, 2021 01:20PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Jan 16th, 2019 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Care Representative
|
Pasadena, CA
|
USA
|
ugh
|
the worst job I've ever had
The website is garbage and their business practices are slimy. Every day I was giving the same tired excuses to angry customers over and over and I could never actually fix their problems because SPOKEO is the problem.
|
none
|
all
|
3.0
|
0.0
|
1.0
|
2.0
|
1.0
|
1.0
|
2.0
|
1.0
|
Jan 31st, 2021 10:41AM
|
Mar 20th, 2021 01:40PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Aug 14th, 2018 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
CFO
|
United Kingdom
|
|
My Spokeo Review
|
Spokeo has been very helpful to all my daily activities, deep web searches and background checks. I have used their service countless times and they delivered. The only thing i worry about most times is that truthfinder might not be as right as it seems, all they provide access to is public information mostly and not all this information is accurate. When i needed a very deep web search and surveillance service i used rootgatehacks#tutanota,com you can mail them. They provide the best in monitoring which i have used personally, cooperate espionage, online forensics and many more. They are guaranteed to get your job done.
|
Good Customer support
|
App bugs
|
0.0
|
0.0
|
3.0
|
3.0
|
2.0
|
2.0
|
3.0
|
3.0
|
Jan 31st, 2021 10:41AM
|
Mar 20th, 2021 08:17PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Jun 14th, 2018 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Senior / Lead UI Software Engineer - Mobile
|
Pasadena, CA
|
USA
|
Fantastic company - promotes a Google style environment as much as possible
|
Free meals! Ping Pong! Pool table - for those so inclined. The environment is pretty chill and for the most part you are free to do most anything as long as your work progresses. There are company parties, outings, D&D sessions, Hackathons and the list goes on. They also sponsor a conference a year and all the local ones - so there's no reason to not stay up-to-date on your tech area.
For someone starting out or someone in a mid-career position that needs a place to work hard and get their bearings - this can be a fantastic opportunity.
|
Free lunches, stocked kitchen, ping pong, foosball, pool table, video games, and the normal variety of software oriented affairs
|
Can be noisy - open concept office - if you need quiet, you are S.O.L.
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
Jan 31st, 2021 10:41AM
|
Mar 20th, 2021 01:55PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
May 21st, 2018 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Care Representative
|
Pasadena, CA
|
USA
|
Good for now
|
Just a job to get you by, its not a career, nor is it something that you may enjoy doing. Its just a paycheck. The perks are the free food and snacks.
|
|
|
4.0
|
0.0
|
3.0
|
3.0
|
4.0
|
3.0
|
3.0
|
3.0
|
Jan 31st, 2021 10:41AM
|
Mar 19th, 2021 09:49PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Mar 9th, 2018 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Care Team Lead
|
Pasadena, CA
|
USA
|
The Best Workplace
|
Family like environment, everyone working there cares & lends a helping hand. Team bonding is encouraged in fact the company gives a monthly budget to each team designated to team events. The workload is manageable & input from other teams is seemed before important decisions are made. Catered lunch everyday, fully stocked kitchen with snacks & drinks. AMAZING PEOPLE WORK HERE!
|
Pto, medical, dental, vision, 401k, catered lunch, Amazing people
|
|
2.0
|
5.0
|
5.0
|
3.0
|
5.0
|
5.0
|
4.0
|
5.0
|
Jan 31st, 2021 10:41AM
|
Mar 19th, 2021 09:58PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Dec 20th, 2017 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Care Representative
|
Pasadena, CA
|
USA
|
Toxic company
|
A typical work day consists of having angry customers yell at you because the product offered is not good quality.
Management consists of people who put zero thought into major decisions or concern for the employees who the new changes will have an effect on.
Their attendance point system is outdated and demotivates employees. There are so many little rules that it feels like grade school.
Take away the little perks and this is just another basic customer service job.
|
|
|
11.0
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
3.0
|
1.0
|
Jan 31st, 2021 10:41AM
|
Mar 19th, 2021 10:27PM
|
Spokeo
|
|
Financial Services
|
|
private:spokeo
|
https://www.indeed.com/cmp/spokeo/reviews
|
Dec 11th, 2017 12:00AM
|
Open
|
Open
|
Open
|
Spokeo
|
Customer Service Representative
|
Pasadena, CA
|
USA
|
The Customer Care position is a drag.
|
Workplace culture deteriorated over the last year that I worked there. You deal with a lot of rude and angry customers and the job itself is repetitive.
|
Free lunches and benefits.
|
Verbal abuse from customers on an almost daily basis.
|
7.0
|
0.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
Jan 31st, 2021 10:41AM
|
Mar 19th, 2021 10:31PM
|
Spokeo
|
|
Financial Services
|