|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Apr 20th, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
Seasonal Operations Associate
|
Covington, GA
|
|
Very welcoming and relaxing environment!
|
|
Chill environment, relatively easy work, everyone is really nice
|
Slow pace (don't really know if that's a con though)
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
4.0
|
|
970908
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Mar 23rd, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
|
|
|
Great people, toxic work environment.
|
|
Without a doubt, the best part about working at Spoonflower is the people. Got a creative endeavor? They'll show up for you. Need help with a personal project outside of work? Someone there will either know how to do it or have resources to guide you.
Fabric stipend is great if you use it.
|
Favoritism at Spoonflower is hard to get past. If one manager doesn't like you, you'll have problems.
There was also a lot of confusion about job titles, who to turn to for help, and what best practices are. Many folks have their own specific ways of doing things, and will train others to do it that way as well.
Work/life balance is hard to come by, you are somewhat expected to make work your entire priority and are rewarded for doing so. Those who have other things going on often found themselves on the outskirts despite doing a good job. I understand wanting your employees to be enthusiastic about their work but that is not all there is to life. This comes to play in advancement in the company as well. Starting out in operations, you feel pretty much stuck there unless you're wildly overqualified for another role or you make the role your entire life as previously stated.
While there is emphasis on best practices, healthy lifting habits, and other safety measures, the end goal is ultimately yardage out the door. The pressure to work faster causes employees to do tasks quicker, not smarter. Management will swear up and down that they want you to be safe, but if being safe costs minutes of your time that could be used printing or cutting, you'll ultimately hear about it in a review.
Pay structures need to be revisited. Operations and print staff should be paid more, hands down. They are physically demanding jobs that do end up hurting you at some point or another even if you do everything correctly.
|
|
|
0.0
|
NEUTRAL
|
|
|
0.0
|
2.0
|
1.0
|
3.0
|
2.0
|
2.0
|
2.0
|
|
970908
|
Open
|
Ultimately, you've heard all of this before and have done very little. I know the job of HR is to protect the best interests of the company, which is why your responses to other negative reviews have been non-answers.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Mar 23rd, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
Operations Specialist
|
Fullerton, CA
|
|
Sociopathic managing style, zero environmental awareness and mistreatment of staff
|
|
learning that this job is the worst and leaving
|
management will fire anyone if they personally don't like them, - which is everyone that dares to ask a question, fired for injuries caused in the workplace from total neglect of safety for employees lifting heavy weights for 8 hours straight- slipped discs and such like, formal warnings given for fixing machines as apparently even if it is simple fix and disrupting production we are not fit to fix them, zero flexibility with holidays, ignoring serious issues such as women's safety in the workplace (despite all female management), when approaching seniors about your concerns don't expect a reply , and further more if your human rights of freedom of speech will be questioned saying that no one is allowed to talk about work outside of work. no support of mental health issues. This company is a brutal machine whom claim online most of their fabrics are ethically sourced when in fact about 90% comes from china. they simply burn huge quantities of waste instead of recycling. Not a single bottle of the 100's we use per day is recycled. It's a mess
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
970908
|
Open
|
Leave your jobs I can't imagine it's any better than operations and maybe you will be able to sleep at night.
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
2.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Feb 17th, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
|
Durham, NC
|
|
Ehh it's ok
|
|
Free dinner every Wednesday.
45 minute break you can take whenever.
|
Weird shift hours. Poor pay.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
3.0
|
1.0
|
4.0
|
3.0
|
4.0
|
4.0
|
|
970908
|
Open
|
Raise my pay.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Feb 1st, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
CS Advocate
|
Research Triangle Park, NC
|
|
So far, so good!
|
|
Onboarding was done in a way that placed emphasis on me feeling welcome and part of the team. My team has been welcoming and happy to help me get up on feet even while we are all working remotely. HR took the time to reach out explain my benefits and then followed up to make sure I understood everything. My manager does weekly check-ins to help me stay on track to meeting our goals- I feel like they go above and beyond when it comes to keeping the channels of communication open. My coworkers are kind and extremely helpful. The environment is beyond positive.
|
None so far being fairly new to the company.
|
1.0
|
POSITIVE
|
|
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
970908
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Senior Vice President, Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3032889, "responseDateTime": "2021-02-18T04:13:00.07", "translationMethod": null, "response": "Thank you for your feedback! It is especially meaningful given the challenges we have faced with onboarding employees in a remote work environment. We have been fortunate to be hiring at such a strong pace and to be able to provide meaningful work to our employees. We have so many opportunities to offer given our growth over the past year and I am glad to hear that your experience has been positive. Please feel free to continue to provide us with input.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Jan 27th, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
Senior Vice President - Brand Marketing
|
Durham, NC
|
|
Community and creativity through innovative technology and commerce.
|
|
Fun, inclusive, hard-working, family-oriented, values females in leadership roles, and enables creativity through commerce, and places a high value on community.
|
growing can be a bit painful, but it is also incredibly exciting and challenging
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
970908
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Senior Vice President, Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3032908, "responseDateTime": "2021-02-18T04:21:57.297", "translationMethod": null, "response": "Thank you for your feedback. The pros you list about working at Spoonflower are the foundation of how we conduct our business and make decisions for our customers and employees. Of all our managers, 85% of them are women; our executive team is 63% women. We are very proud of our work in this area and appreciate the efforts you make in supporting these values.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Jan 13th, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
Print Operator
|
Durham, NC
|
|
Chill place to work, low pay
|
|
Low stress, casual dress code, free food, creative people work here, and a few perks (free fabric)
|
Low pay, no transparency in job pay/advancement
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
5.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
970908
|
Open
|
Make pay transparent and improve job advancement opportunities
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Senior Vice President, Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2964576, "responseDateTime": "2021-01-22T13:29:58.86", "translationMethod": null, "response": "Thank you for your feedback. I am sorry that it didn't work out for you at Spoonflower but I appreciate hearing your thoughts about your experience.\n\nSpoonflower believes in a total compensation and benefits strategy when it comes to pay and managing compensation. This means that we strive to make sure all of the components of employee compensation - hourly rate/salary, short-term incentive, benefits, long-term incentives - work together to create a total compensation plan that is not only competitive but that leads the talent market in which we compete. I know how important base pay is for everyone - it is what pays the bills. The value of your compensation is far more than just your base pay, though, and we try to make sure all employees understand the financial value of all the support we provide. For example, did you know that Spoonflower pays 100% of the medical premiums for employees and their families? This is hundreds of dollars a month that stays in your pocket. And, in addition to that, we pay for about 95% of all medical expenses an employee might incur in a year. So, an individual employee would pay, at most, $550 in a year for all medical expenses. The value of our medical plan is significant.\n\nYou are probably aware that we paid a performance bonus to all employees in June of 2020 and are getting ready to pay another one. This is additional cash compensation in your pocket. We recently introduced a long-term incentive plan for all regular employees as well. \n\nSpoonflower takes a holistic approach to compensation, protecting and supporting our employees in many facets of their financial health. Your cash compensation makes up just one component of your total compensation. \n\nRegarding job families, I agree that enabling employees to understand the opportunities available to them at Spoonflower and how they can advance is very important. We are in the final stages of a market study of our operations jobs which will result in the development and implementation of career ladders, with associated pay ranges, for our Operations team. A study such as this one will be done for all of our functional areas.\n\nYour advice is meaningful and relevant and we're already on the way to advancements and development in the areas you have outlined. \n\nWe wish you all the best.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Jan 10th, 2021 12:00AM
|
Open
|
Open
|
Spoonflower
|
Floor Ops
|
Durham, NC
|
|
Wouldn’t recommend long term
|
|
Lots of cross training and grow within the company, would look good on a resume if you could make it long enough to be promoted
Health benefits (if offered full time after temp) are really good
Plenty of opportunity to work overtime including time and half and double pay during busy times
You aren’t micromanaged, but are expected and trusted to do your job
Quality amenities like coffee, sodas, gatorades, free lunch on Wednesdays, and a monthly free fabric allowance
Dresscode is progressive, whatever is safe and comfortable to work in is acceptable
They will provide N95 masks upon request, and sometimes offer free Covid testing
|
Compensation is the same no matter what position within entry-level you are doing, and some are much more physically demanding than others
Some employees are kind, respectful, and supportive, and many (especially the supervisors/team leads) are clique-ish and alienating, often times displaying passive aggression, pettiness, or subtle hostility, making for an uncomfortable and toxic work environment
Decisions regarding your ability to move up in the company are made by managers who are often unknown or inaccessible due to the confusing nature of the hierarchy, and are often based solely on what the supervisors/team leads report to the managers about you
Inequality with regards to exceptions made for some employees, including health and safety requests due to physical limitations
They prioritize employees who will keep their heads down, mouths shut, and appear unquestioningly loyal over employees who take initiative, make suggestions for improvements, and expect better for themselves and everyone else
Behavioral expectation discrepancies are based on favoritism and equate to hypocritical or unfair judgments and standards
Small occasional improvements are a positive, however, the almost constant internal changes regarding how things are to be done creates prolific inconsistencies making for an unpredictable, hectic, and unnecessarily stressful work environment
Not quite as eco-friendly and sustainable as they’d like to appear, as they prioritize fast paced output over quality work
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
|
|
1.0
|
2.0
|
3.0
|
2.0
|
3.0
|
2.0
|
1.0
|
|
970908
|
Open
|
Provide a more transparent, thorough explanation of ALL job requirements, not just a quick basic tour at the start, don’t wait until you offer full time to provide a job description packet and when offering cross training, fully detail the hazards involved. Provide clear communication regarding how the hiring process works from the beginning and be more transparent about the exact pay structure for temps vs full time and different promotions available. Access to and regular direct communication and feedback between Management and employees. Accountability for supervisors/team leads behavior toward floor employees. Don’t wait until an employee has an injury to make reasonable accommodations, people aren’t machines, you can’t expect everyone to be able to do all the same things. LISTEN TO YOUR EMPLOYEES; consistency, fair treatment, and open and honest communication goes a long way.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Senior Vice President, Human Resources", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3033235, "responseDateTime": "2021-02-18T06:51:09.827", "translationMethod": null, "response": "Thank you for your feedback. It is important that we hear everything about our employee's experience working at Spoonflower.\n\nAlthough I am disappointed to read your comments, having them helps us to continue to provide support to our employees. Employee health and safety is our top priority and always has been. All of the decisions we make at Spoonflower are made with intentionality around safety. All employees have equal access to the interactive process of requesting and determining reasonable accommodations. Your comment around ensuring that employees understand the work environment prior to accepting a job is extremely important. We agree that it is critical to the success of all applicants and employees to understand the work that is encompassed in our production environment. Pre-pandemic, all candidates were given an extensive tour of our facility and the physical and environmental requirements of the jobs were discussed at length and in detail during the interview process. We talk with the candidate about their ability to perform all the essential functions of the job. We do our best to make sure they have a realistic preview of what it means to work in a factory and that they feel good about coming to work for Spoonflower. Although candidate tours are on hold right now, all other components of the process are in place. Last year, we had a large temporary employee population who had the ability to actually work in the job before accepting a regular full-time role with us. There couldn't be a better introduction to our jobs than to actually perform them! We will continue to grow our operations team this way and we feel strongly that this will help new employees better understand the production nature of our operations team. All of that being said, if an employee finds they are having difficulty with performing the essential functions of the job for any medical or health related reason, we enter into the interactive process of finding reasonable accommodations equally with all employees.\n\nYou have laid out a lot in your comments and while I can't address them all here, I am happy to talk with you in person about your experiences. At its core, Spoonflower is a performance driven company. Decisions about employee advancement, compensation and career opportunities are based on employee performance and our ability to provide opportunities for employees is based on company performance. Employees who are performing at or above expectations are recognized and rewarded.\n\nThanks again for your feedback. We appreciated the time you gave to Spoonflower and wish you all the best.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Sep 9th, 2020 12:00AM
|
Open
|
Open
|
Spoonflower
|
Office Staff
|
Durham, NC
|
|
Creativity or chaos? Depends on the day.
|
|
- Unique environment with lots of interesting, creative people who keep this place running some days through sheer passion and motivational alone.
- Spoonflower has a flexible approach to internal movement within the company. A hard-working employee hired even at the very bottom can get opportunities for cross-training. Many longtime employees have served in multiple departments, bringing their unique perspective and experience along the way.
- Two especially good benefits: solid health coverage and the creative allowance, which gives employees a monthly stipend for free fabric.
- This company has so much possibility and the future looks bright. The new CEO seems dedicated to making great improvements and fixing past inefficiencies.
|
- Pay adjustments need to be seriously considered. The pay on the operations side is embarrassing and it seems the only way to make a future here is to get transferred as soon as possible into an administrative role. This is strange considering this company is nothing without our print staff. There are also discrepancies in pay in various departments. And if you come up through operations, they will continue to underpay you even when you take the initiative and take on new responsibilities. Pay ranges need to be more transparent across the board.
- Ergonomics and safety are not taken as seriously as they should be. For example, adjustable cutting tables, automatic cutters, or automatic rollers would be a huge benefit. There is always pressure to get stuff out the door as fast as possible and sometimes that is at the cost of their workers' backs. (Not in any malicious way, it just never seems to be a priority.)
- There are many inefficiencies baked in to the “Spoonflower way”, which can make things vibrant and exciting or unnecessarily stressful depending on the day. Across the board, whether on the website or in the factory, there are plenty of times when following industry-standards instead of “how we have always done things here” would improve workflow or prevent some of the minor disasters that have popped up along the way. Much of the chaos I have witnessed could have been prevented if someone had been able to take the time to just fix the thing seven years ago instead of putting duct tape on it over and over again, metaphorically speaking. It is hard to work methodically when everyone is constantly putting out fires.
- Even though the staff is packed with kind and thoughtful people, Spoonflower is full of cliques. While I love the progressiveness of the staff, that does not mean people are very welcoming. A lot of departments are very insular, self-protective, and not open to new ideas. There is a lot of internal criticism of other departments, which can make for a very toxic environment depending on which group you happen to be a part of.
- This company has a serious, serious lack of diversity on the admin side. Higher ups are finally taking this seriously but it is definitely a working progress.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
|
|
3.0
|
3.0
|
4.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
970908
|
Open
|
There is so much value in this company, whether we're talking about the quality of the people or the profitability of the product. I hope management will continue to rethink how they can nurture an environment where people can do their best work.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|
|
private:spoonflower
|
https://www.glassdoor.com?employer_id=970908
|
Aug 19th, 2020 12:00AM
|
Open
|
Open
|
Spoonflower
|
Senior Engineer
|
Durham, NC
|
|
Avoid
|
|
Fun atmosphere but troubled leadership
|
Low pay, inconsistent management, lack of vision
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
1.0
|
2.0
|
3.0
|
2.0
|
1.0
|
1.0
|
|
970908
|
Open
|
Listen to your employees. Pay more.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 22nd, 2021 05:41PM
|
Apr 22nd, 2021 05:41PM
|
Spoonflower
|
|
|