private:steadfastcloudhosting
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https://www.glassdoor.com?employer_id=634785
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Mar 28th, 2021 12:00AM
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Open
|
Open
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Steadfast Networks
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General Manager
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Port Louis
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Manufacturing and Contracting Works
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|
Keep up-to-date with all client and personal
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long hours and lots of stress
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1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
3.0
|
|
634785
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Open
|
keep working hard
|
0.0
|
[]
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REGULAR
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No
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Yes
|
|
2.0
|
|
|
|
Apr 23rd, 2021 08:02PM
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Apr 23rd, 2021 08:02PM
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Steadfast Cloud Hosting
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Technology
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Software & Computer Services
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private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Feb 15th, 2021 12:00AM
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Open
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Open
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Steadfast Networks
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DC Tech
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Chicago, IL
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|
Perfect
|
|
Great company to gain experience
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Only one choice of coffee
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
634785
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 23rd, 2021 08:02PM
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Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
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Technology
|
Software & Computer Services
|
private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Dec 28th, 2016 12:00AM
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Open
|
Open
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Steadfast Networks
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|
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Sales
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|
Small company. with startup feel making changes and moving with industry needs easily.
36 hour work week,
BEST INSURANCE BENEFITS EVER,
management is available.
Attempted to be employee lead or at least make the employees feel like they were leading and adding.
Beer Fridays.
Good 401k Matching plan!
|
Commissions were removed on contingencies and thrown out after a deals were closed with out prior knowledge. Accept or leave.
Doesn't pay as competitively as it could.
Performance goals were constantly changed and you had to agree or get out.
Redundant CRM back office work. CRM, billing, server implementation system, support ticket, commissions system need to be unified.
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1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
5.0
|
3.0
|
2.0
|
3.0
|
5.0
|
|
634785
|
Open
|
More training on systems.
Systems reduction
Try to implement and have incentives for training and individual career growth possibly with certifications.
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0.0
|
[]
|
|
No
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No
|
|
0.0
|
|
|
|
Apr 23rd, 2021 08:02PM
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Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
|
Technology
|
Software & Computer Services
|
private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Oct 25th, 2016 12:00AM
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Open
|
Open
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Steadfast Networks
|
|
|
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IT
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|
Diverse, great pay, great benefits, positive work environment. Lots to learn, room for growth and plenty of work to do.
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No vision insurance should allow a work from day once a week.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
634785
|
Open
|
Keep up the great job
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0.0
|
[]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 23rd, 2021 08:02PM
|
Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
|
Technology
|
Software & Computer Services
|
private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Oct 12th, 2016 12:00AM
|
Open
|
Open
|
Steadfast Networks
|
|
Chicago, IL
|
|
Happy to be an employee at Steadfast
|
|
Pros
While every company has its ups and downs Steadfast has more of the ups.
- Flat management style.
- Freedom to express concerns and be taken seriously in most cases.
- C-Level management are very approachable and easy to work with.
- Easy to get to. Location of the main office is fairly easy to get to while still being right in the loop area. Plus free employee parking!
- Most every employee is a joy to chat with and work with. Respect is received all around from 95% of the people here. You won't feel like you don't matter to the company.
- Fair compensation/pay for my work.
- Health and other benefits are above average but way better than most these days.
|
Cons
Unfortunately there are still downs. While it may not be hard for the company to do things immediately to solve some of the cons I know they have known about them and are working on things. It is clear.
- 5% of the employees (which is a very small amount 1-2 people) will have no problem treating you like garbage, or going off on you just by asking a simple question which results in them swearing at you, treating you like a child, belittling you, and other basic high school like BS. This has been worked on and is still being worked on, but the extreme lack of respect from some without it being warranted has no place in a professional environment. It's cancer for moral.
- Slow processes. Sometimes processes are to slow because only one person can push past that process, or only one person handles that part of the process. This isn't a secret and management has been informed of the concerns, and I believe its being worked on. This is not normally client impacting things, but still frustrating from an employee perspective when you are trying to get things done.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
1.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
5.0
|
|
634785
|
Open
|
Advice
Steadfast is a great place to work, normally friendly, people are happy, smiles are on faces, but of course this doesn't mean there are flaws. Here are my opinions and advice to management.
- Keep out the cancer (constant poor attitudes), and destroy the cancer fast. There is nothing worse than going to work and constantly having to deal with someone who is a hair line trigger pull away from exploding and saying extremely disrespectful things. Or someone who just never has anything positive to say. Or someone who will rally other employees against another employee like its grade school instead of work. They kill moral, they kill productivity because people tend to not want to talk to those types of people, they destroy confidence, they spread their hate and disdain to others like a raging incurable disease. Hearing second hand talk about how someone talked crap about you behind your back for something silly, or a simple mistake is truly disheartening.
- Give more people power to make decisions. Processes take to long and it makes things more difficult than they really have to be at times. Give employees tools to ensure that, with the power to make the decisions they have the ability to make informed decisions based on the same information. Trust them to do the right thing, and if they don't, speak with them and correct it so it doesn't happen again.
- Sometimes things seem like a popularity contest. Its not. We are all trying to accomplish the same goals and most everyone puts in an extraordinary amount of effort to accomplish those goals. This in my opinion is a lesser form of disease that is harmful to the work place, but can sometimes have devastating unforseen consequences on moral.
- Employee recognition more often. Maybe weekly. Look at all team members. Things some of the team members do are often not seen, or taken into consideration like the extremely fantastic work programming has done with our tools behind the scenes, or something going on with network, or endless hours a tech will put in helping a new client move in or preparing for a new client.
- Make sure that with everything that the values stated by our company in Integrity, Empathy are also put to use when interacting with employees. Lots of different things going on with each employee at any given time.
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0.0
|
[]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 23rd, 2021 08:02PM
|
Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
|
Technology
|
Software & Computer Services
|
private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Aug 23rd, 2016 12:00AM
|
Open
|
Open
|
Steadfast Networks
|
Sales
|
Chicago, IL
|
|
Sales
|
|
Great potential here. Management focused on doing what it takes to move company to next level. Very open door policy and "flat" structure makes for exciting opportunities as we grow.
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Some growing pains as transition to more enterprise functioning org., but management is VERY open to suggestions and seems to be making wise decisions based on growth goals.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
634785
|
Open
|
Keep up the positive momentum -- stay open and continue to recognize contributions at all levels. Future looking bright!
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0.0
|
[]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 23rd, 2021 08:02PM
|
Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
|
Technology
|
Software & Computer Services
|
private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Aug 2nd, 2014 12:00AM
|
Open
|
Open
|
Steadfast Networks
|
|
|
|
Dead end and second rate.
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|
After considerable thought, there isn't much as far as pros. If you are a recent graduate and/or looking for your first tech job, this is the type of place where you can "pay your dues" and then move on to a decent IT job. Working here may pad your resume, but advancement opportunities are rare. Pursue all other options first and don't sell yourself or your career short.
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Like many companies (especially in hosting), they stretch their support staff very thin, and compensation is not proportional to what is asked. In fact, compensation is well below median in the Chicago area. Raises are marginal and do not reflect cost of living. Benefits are okay, but not great. The shifts are long and are frequently very stressful as one is constantly pulled in numerous directions due to poor organizational structure. You will miss out on many weekends and holidays, although support scheduling is clear when you sign on. This company offers fully managed services which reels in the difficult and non-technical clients you would expect. While dealing with the aforementioned points, you are expected to remain positive and give a level of servitude that is not realistic with the staffing and structure. --Managed services is not for everyone.
There is very little training and you are expected to figure out procedure and other things mostly on your own. Policies are ill conceived and selectively enforced. The open door policy consists of management (possibly) "listening," and then not acting in anyone's interest other than their own. Organization and efficient function are lacking as communication is sub par, which is unacceptable for a small company where management is under one roof.
The overall theme there is mediocrity, and that is putting it kindly.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
5.0
|
1.0
|
2.0
|
2.0
|
1.0
|
2.0
|
1.0
|
|
634785
|
Open
|
Begin by setting your employees up to succeed. Part of this is listening to your employees rather than dismissing them as "negative." I realize it is easier to treat the symptoms instead of the underlying issues, but these are the people that are in the trenches. They know how things operate and where changes need to occur. Back your employees up where prudent and lead by example. Throwing them under the bus in an attempt to preserve customers will not improve morale which fluctuates from low to lower.
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0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 23rd, 2021 08:02PM
|
Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
|
Technology
|
Software & Computer Services
|
private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Oct 20th, 2013 12:00AM
|
Open
|
Open
|
Steadfast Networks
|
|
Chicago, IL
|
|
Great company, Great team
|
|
Very fun team.
Good benefits.
Great team-building events.
Many opportunities to learn and expand knowledge.
|
There's not a lot I can say here.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
2.0
|
5.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
634785
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 23rd, 2021 08:02PM
|
Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
|
Technology
|
Software & Computer Services
|
private:steadfastcloudhosting
|
https://www.glassdoor.com?employer_id=634785
|
Sep 25th, 2013 12:00AM
|
Open
|
Open
|
Steadfast Networks
|
Systems Administrator
|
Chicago, IL
|
|
A lovely place to spend your years
|
|
Level headed coworkers & managers, relaxed environment, skill set of fellow staff will help you learn a lot, many friendly customers, overall, a very enjoyable environment to work in.
|
Night & weekend day shifts will leave you alone in a noc for 12 hours at a time, rotating schedule can require you work on holidays, range of supported platforms can require a decent amount of resilience
|
|
|
1.0
|
POSITIVE
|
|
|
3.0
|
4.0
|
5.0
|
5.0
|
3.0
|
4.0
|
5.0
|
|
634785
|
Open
|
Scale up more carefully, partition divisions of the company less strictly, and don't let anyone feel left out.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
Apr 23rd, 2021 08:02PM
|
Apr 23rd, 2021 08:02PM
|
Steadfast Cloud Hosting
|
Technology
|
Software & Computer Services
|