|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Mar 2nd, 2021 12:00AM
|
Open
|
Open
|
Totango
|
Customer Success Manager
|
|
|
Good company
|
|
Good company, second best product on the market, great global team to work with
|
Disconnect between the pre-sales and post-sales teams, reactive product enhancement decisions, slow growth
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
894696
|
Open
|
Listen to the front line people more
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Feb 16th, 2021 12:00AM
|
Open
|
Open
|
Totango
|
Software Engineer
|
Kiev
|
|
All good
|
|
good people, flex time, no rush
|
everything is good, nothing to say
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
894696
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Oct 13th, 2020 12:00AM
|
Open
|
Open
|
Totango
|
Engineer
|
|
|
Totango works
|
|
Great tool, Always thinks about how to be ahead of the competitors. From the employees' end, the company trying to give the best benefits and make sure everyone is still connected, even we are all working from home.
|
Not always know how to benefit good employees - depend on the direct manager.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
4.0
|
4.0
|
4.0
|
4.0
|
3.0
|
3.0
|
|
894696
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Jun 19th, 2020 12:00AM
|
Open
|
Open
|
Totango
|
Software Engineer
|
Tel Aviv-Yafo
|
|
Company is doing well, but bad culture from the top down
|
|
Nice office and modern tech stack
|
Zero transparency, everything is decided top down with no input or communication of reasoning or direction. There is no concern for employees morale, training or career and skills advancement. It seems like the only way up is when people leave or get fired, which happens pretty often. The company has a culture where everyone is constantly on edge, always in crisis mode, and the people who advance are the loudest and most aggressive rather than the most accomplished.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
1.0
|
3.0
|
3.0
|
2.0
|
3.0
|
4.0
|
2.0
|
|
894696
|
Open
|
Treat the people you hire as partners, not adversaries.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Head of People Team", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2663213, "responseDateTime": "2020-06-25T15:55:55", "translationMethod": null, "response": "Hello and thank you for your feedback. As a rapidly growing business, we are constantly learning and adjusting, which can mean change and ambiguity. We strive for transparency so the team can see the exciting changes as they develop. Please feel free to reach out to your former HR representative for additional feedback as we would really like to hear it!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Feb 21st, 2019 12:00AM
|
Open
|
Open
|
Totango
|
Product Management
|
|
|
Totango is on to something
|
|
Totango is riding on a high. The high of having deployed the largest CS project in Enterprise history in record time!The excitement is palpable! Fairly flat management structure with freedom to perform and execute. Good mix of young blood with solid enterprise veterans. Everyone is treated with respect and lots of characters to always have fun! 2019 and 2020 will be defining years! Key hires are in place to take the company to new heights!
|
None really! I sincerely feel the company is being a bit conservative. We need to ride the high and grab market share more aggressively since the competition is clearly all hype and no substance!
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
894696
|
Open
|
We need to ramp up marketing and sales and get more aggressive!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Feb 2nd, 2019 12:00AM
|
Open
|
Open
|
Totango
|
|
San Mateo, CA
|
|
Don’t be fooled. Join at your own risk.
|
|
Location and subsidized Crunch Fitness membership.
|
I typically do not write negative reviews but I feel that prospective employees need to know what’s really happening at Totango. To put it bluntly, this is the worst place I’ve ever worked at.
Executive team always “knows it all” and is “led” by a control freak CEO. No accountability from the top makes goal setting and planning a joke. Plenty of baiting and switching on promises made to employees.
The executive team fosters a hostile work environment. There is zero focus on creating a positive employee culture. Morale is poor and employee turnover is high. Everyone is looking for the exits. As a previous Glassdoor reviewer mentioned, be wary of positive Glassdoor reviews. See LinkedIn for how many people have left before their 1-year mark. Despite this, management refuses to make appropriate changes.
There are no full-time HR resources. If you have any HR-related issues (of which there are many), you are at the mercy of management.
Poor communication. Zero trust or transparency.
The office facility is in poor shape. The office carpet is stained and ripped. Cords and wires run all over the place. The furniture is uncomfortable and cheap. There is no privacy to take calls or meetings. This is not a company willing to invest in a working environment designed to bring out the best from their employees.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
15.0
|
1.0
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
894696
|
Open
|
Stop micromanaging. Be open to other ideas. Hold yourself accountable to the same standards that you set for your employees.
Invest in your people and trust them. Micromanagement and minimal transparency isn’t a winning recipe for success. There are some real hard-working and experienced professionals with great ideas at the company who know how to do their job and execute...if you let them. It’s a travesty that the executive team lets their ego, hubris, and a hostile culture get in their own way of succeeding.
Invest in the workplace! Ripped carpet and uncontrolled wires around the floor are dangerous. Cheap furniture doesn’t welcome creativity or innovation. It just screams that you don’t care.
Create a full-time HR function. The toxic work environment is an HR disaster waiting to happen.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Head of People Team", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1975197, "responseDateTime": "2019-02-13T15:49:20.57", "translationMethod": null, "response": "Thank you for your feedback. We are committed to creating a comfortable, transparent and collaborative environment so we appreciate your insights on where we can improve. It is disappointing to hear that you didn't get the help that you needed from our HR department. We want to make sure all employees feel valued and recognized for their passion and dedication to Totango. We are actively working to improve and hope you get a chance to see our progress a few months from now, including our new office! If you are open to sharing confidential feedback, ping me at deborah@totango.com.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Oct 16th, 2018 12:00AM
|
Open
|
Open
|
Totango
|
Human Resources Manager
|
Tel Aviv-Yafo
|
|
Totango
|
|
A start-up company with quality and great people.
Lots of life-work balance. A relaxed and pleasant work environment.
I had a great time working there.
|
Managers who have grown from the organization and need more management direction.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
2.0
|
|
894696
|
Open
|
Invest more in developing managers
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Feb 9th, 2018 12:00AM
|
Open
|
Open
|
Totango
|
|
|
|
Marketing manager
|
|
Interesting place to work in
|
Relocated after a while
|
|
|
0.0
|
NEUTRAL
|
|
|
0.0
|
3.0
|
2.0
|
3.0
|
1.0
|
1.0
|
1.0
|
|
894696
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Jan 11th, 2018 12:00AM
|
Open
|
Open
|
Totango
|
|
|
|
Sales Development Representative
|
|
Good location and free lunches.
|
Terrible Executive team. Also a hostile work environment.
|
|
|
|
|
|
|
17.0
|
1.0
|
3.0
|
2.0
|
1.0
|
3.0
|
1.0
|
|
894696
|
Open
|
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|
|
private:totango
|
https://www.glassdoor.com?employer_id=894696
|
Feb 4th, 2017 12:00AM
|
Open
|
Open
|
Totango
|
|
San Mateo, CA
|
|
Amazing Place to Work
|
|
Fun environment of mutual respect across departments, up and down the ladders. There's a clear sense of purpose and organizational alignment, with the customer's best interests the whole company's focal point. It's a great group of people. Work-life balance is reasonable. We all kick in when we need to, but for the most part, the team is able to check out on nights and weekends. If you need to work from home because you have a doctor's appointment in the afternoon, it's not a problem.
|
Typical growing pains from a maturing company. Culture, training, and process are not clearly defined, but we're getting there.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
7.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
5.0
|
|
894696
|
Open
|
Culture and people development are going to be keys to success in 6-12 months. Invest!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:09PM
|
Apr 30th, 2021 07:09PM
|
Totango
|
|
|