|
private:totsy
|
https://www.glassdoor.com?employer_id=682671
|
Aug 28th, 2015 12:00AM
|
Open
|
Open
|
Totsy
|
Customer Service Representative
|
Rockaway Beach, NY
|
|
Cutomer Service Rep
|
|
Flexible scheduling, location, great co-workers, friendly atmosphere, snacks
|
Salary, benefits, company products caused disgruntled customers, shipping dept made work difficult, management spent more time with IT department then customer service dept and cs dept is the face of the company
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
4.0
|
2.0
|
2.0
|
2.0
|
2.0
|
|
682671
|
Open
|
Constructive criticism is always helpful,
|
0.0
|
[]
|
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:11PM
|
Apr 30th, 2021 07:11PM
|
Totsy
|
|
|
|
private:totsy
|
https://www.glassdoor.com?employer_id=682671
|
Aug 17th, 2014 12:00AM
|
Open
|
Open
|
Totsy
|
Sales
|
New York, NY
|
|
Good job with nice people
|
|
Generally the people here are friendly, competent and hard working which results in a nice work culture. The pay is decent for a young company.
|
Some of the management seem unrealistic and don't have a cornet vision for the future course of the company. There is some delusion that the company is building a unique intellectual property product but this just is not the case.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
3.0
|
4.0
|
4.0
|
3.0
|
3.0
|
2.0
|
|
682671
|
Open
|
Base company direction on real world markets and considerations.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:11PM
|
Apr 30th, 2021 07:11PM
|
Totsy
|
|
|
|
private:totsy
|
https://www.glassdoor.com?employer_id=682671
|
Apr 8th, 2014 12:00AM
|
Open
|
Open
|
Totsy
|
Marketing
|
New York, NY
|
|
Exciting e-commerce startup selling products to parents & young families.
|
|
The doors to the executive team were always open! We were encouraged to think big and to share our ideas with the rest of the company. Many positions were heavily promoted from within, and positions were also adjusted to accommodate and leverage the strengths of individual employees. The work environment was demanding but flexible when needed.
|
They were some very poor common sense choices made in the buying and operations side that eventually led to poor customer service and consumer backlash. Digital businesses require even more transparency than brick and mortar to survive and this element was deeply missing.
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
4.0
|
3.0
|
4.0
|
4.0
|
4.0
|
|
682671
|
Open
|
Don't cut corners, customer service is everything for a digital company.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:11PM
|
Apr 30th, 2021 07:11PM
|
Totsy
|
|
|
|
private:totsy
|
https://www.glassdoor.com?employer_id=682671
|
Sep 18th, 2013 12:00AM
|
Open
|
Open
|
Totsy
|
Studio Manager
|
New York, NY
|
|
Crazy house with nothing but backstabbing
|
|
pay was good for me but not for most.
|
to many to list....
but fate dealt its hand they are now out of business.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
1.0
|
2.0
|
1.0
|
3.0
|
1.0
|
|
682671
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
|
|
|
Apr 30th, 2021 07:11PM
|
Apr 30th, 2021 07:11PM
|
Totsy
|
|
|
|
private:totsy
|
https://www.glassdoor.com?employer_id=682671
|
Jul 14th, 2013 12:00AM
|
Open
|
Open
|
Totsy
|
|
New York, NY
|
|
Terrible company
|
|
There is nothing positive here.
|
Poor management and customer service
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
682671
|
Open
|
Sell the company
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:11PM
|
Apr 30th, 2021 07:11PM
|
Totsy
|
|
|
|
private:totsy
|
https://www.glassdoor.com?employer_id=682671
|
May 9th, 2013 12:00AM
|
Open
|
Open
|
Totsy
|
Production
|
New York, NY
|
|
Poor Communication & Customer Service
|
|
As an employee of Totsy expectations were always realistic and achievable. Staff was supportive and open to new ideas and available to lend a hand.
|
Management communication with employees was poor and the company was more concerned about their bottom line than their customers. Often decisions were made and executed without fully preparing the staff for the implications or reaction of customer base
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
2.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
|
682671
|
Open
|
Focus more on your customer experience. Ultimately the company will not succeed and continue to grow until the customer feel like she has been treated well.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:11PM
|
Apr 30th, 2021 07:11PM
|
Totsy
|
|
|
|
private:totsy
|
https://www.glassdoor.com?employer_id=682671
|
May 4th, 2013 12:00AM
|
Open
|
Open
|
Totsy
|
|
|
|
Not a place to grow a career!
|
|
None, None, None, None, None
|
Poor management with no communication or direction across departments. Project or Program management is non-existent all things are chaotic and reactive. Technology is sub-standard with no methodology to stabilize. Standard, even at the lowest level, of management / leadership completely lacking. No understanding of marketing, branding, business development or partnership exists and CEO level leadership does not exist.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
1.0
|
3.0
|
3.0
|
1.0
|
3.0
|
1.0
|
|
682671
|
Open
|
Leverage all your resources, both people and technology. Stop with the non-communicative, close minded approach organizational approach.
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:11PM
|
Apr 30th, 2021 07:11PM
|
Totsy
|
|
|