private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Feb 10th, 2021 12:00AM
|
Open
|
Open
|
Trace One
|
Information Technology
|
|
|
Crazy.
|
|
Allowed me the time to focus on my career
|
Management lacked strategy, direction, and the technology stack was terrible.
|
-1.0
|
NEGATIVE
|
|
|
|
|
2.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
844474
|
Open
|
Focus on evolving technical excellence in order to remove the friction in the current architecture.
|
0.0
|
[{"countHelpful": 0, "languageId": "fra", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3140802, "responseDateTime": "2021-04-06T01:18:17.76", "translationMethod": null, "response": "Hello, Thank you for your feedback !\nIndeed, Trace One wants to support the development of its employees by taking into account their personal aspirations during periodic reviews and by promoting internal mobility.\nTo encourage learning and skill developments we provide all our employees with LinkedIn Learning for them to access training material on the content of their choice as well as face to face trainings. \nWe disagree with your comment on the technology stack. We have a modular platform architecture based on Shared Services to deliver integrated platform of Business Applications with a new User Experience provided progressively in our solutions. The new Business Applications are based on modern technologies: Front-End (React) and the Back-End Shared services (.Net Core). Our teams are organized in squads and tribes such as Spotify and we implemented Agile methodologies. Our goal is to constantly improve our processes, tools, and products.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Nov 16th, 2020 12:00AM
|
Open
|
Open
|
Trace One
|
Inside Sales Representative
|
Paris
|
|
Awful
|
|
The offices are in the center
|
The Managers are so bad
|
|
|
|
|
|
|
2.0
|
1.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
844474
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "fra", "userJobTitle": "C E O", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2933443, "responseDateTime": "2021-01-08T07:38:07.58", "translationMethod": null, "response": "Hello, \n Thank you for taking the time to give your opinion, the working environment of our employees is a key point and we make sure that our premises are user-friendly, modern and accessible. We make a point of communicating with our managers about the importance of their role so that they can support their teams in the best way. In fact, we have set up a corporate university dedicated to management: the Trace One Leader Academy. We sincerely regret that your experience at Trace One did not go well and we wish you all the best for the future.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Sep 25th, 2020 12:00AM
|
Open
|
Open
|
Trace One
|
Project Manager
|
|
|
Average place for average people horrible product
|
|
the office location and the people, the technology is super crappy - so it's an advantage to get away from it
|
Management, Product, Crappy office since they re-did it as a start-up (cramming many desks together)
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
2.0
|
1.0
|
|
844474
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "fra", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2800686, "responseDateTime": "2020-10-09T05:41:51.903", "translationMethod": null, "response": "Dear Colleague, \nThank you for taking the time to give your opinion. We are sincerely sorry that your experience at Trace One did not go as we would have liked, and we will not fail to pass on your testimony to our teams. \nAs far as our offices are concerned, we plan to offer a new collaborative experience to our employees that combines flexibility and friendliness. We are moving to modern, functional and more professional co-working spaces.\nAs far as our technology is concerned, we are redeveloping all our core products with the latest technologies such as React or .netCore. Since 3 years, we have been transforming ourselves: new products, new branding and new employee experience!", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Jul 28th, 2020 12:00AM
|
Open
|
Open
|
Trace One
|
Assistant Producer
|
Mumbai
|
|
Good Workplace
|
|
Work enviorment is great at trace
|
N such cons to say
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
3.0
|
4.0
|
4.0
|
3.0
|
3.0
|
|
844474
|
Open
|
.....
|
0.0
|
[{"countHelpful": 0, "languageId": "fra", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2988916, "responseDateTime": "2021-02-01T06:34:42.937", "translationMethod": null, "response": "Dear colleague, \nWe are truly delighted that you are satisfied with your work environment and we hope that you will continue to grow with us.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Apr 6th, 2020 12:00AM
|
Open
|
Open
|
Trace One
|
Sales
|
Düsseldorf
|
|
An interesting experience
|
|
A company with good potential, developping on the DACH market. Employees are trusted and can manage projects autonomously.
A good environment to develop new skills.
Good atmosphere with regular team bulding and afterworks.
|
Remote managementfrom France or the UK which can create difficulties.
The company is new on the DACH market and it is sometimes difficult to hang on.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
4.0
|
3.0
|
4.0
|
4.0
|
4.0
|
4.0
|
|
844474
|
Open
|
Hire to devlop your footprint faster on the DACH market.
|
0.0
|
[{"countHelpful": 0, "languageId": "fra", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2988910, "responseDateTime": "2021-02-01T06:33:39.36", "translationMethod": null, "response": "Hello,\nThank you for taking the time to give us your opinion.\nTrace One is committed to empowering its employees so that they can become more independent and grow on their job. Moreover, to develop team spirit and maintain the link between employees from different departments, we usually organize after works and teambuilding sessions. We understand that the remote management can be difficult, and we work on improving our practices and tools to foster collaboration and communication across locations and cultures through the implementation of Teams or Linkedin Learning for example. We thank you for your advice and we are taking them into consideration.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Jan 16th, 2020 12:00AM
|
Open
|
Open
|
Trace One
|
Member of Engineering
|
Saint Albans, England, England
|
|
Every day is Groundhog day.
|
|
Some nice people to work with
|
If you live a commutable distance from St Albans and want to avoid working in London add one point.
If you fancy the occasional trip to the command centre in Paris(who doesn't like freshly baked baguettes?), add one point.
If you think that doing your job is not enough and a pay rise in line with inflation is only deserved by the top performers in the company, add a point.
If you like pretending you are working agile when you are not, that's another point.
If you can turn a blind eye to a culture of blame, you can add a point for that too.
If you like working with distributed teams but you prefer not to meet your team in person, add one point.
If you the carrot and stick style of management, that is worth 2 points.
If your total is 10 or more then Trace One is a great place for you to work.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
3.0
|
1.0
|
3.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
844474
|
Open
|
Learn about modern motivation techniques and stop the decision makers from blaming others for their obvious and repeated failures.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2576993, "responseDateTime": "2020-03-31T03:42:53.677", "translationMethod": null, "response": "Dear Colleague, \nThank you for taking the time to give your opinion. We sincerely sorry that your experience at Trace One did not go as we would have liked, and we will not fail to pass on your testimony to our teams. \nOur teams work in a pleasant environment in St. Albans nearby the station. Our office offers convivial spaces and we regularly organize corporate events to strengthen team cohesion. Our employees benefit from a working from home policy to avoid commuting and to have a god private/professional life balance. \nOur Engineering teams work in squads following the Spotify model and we use the latest technologies openAPI's, REACT, lastest version of C#. As for salary packages we rely on benchmarks to ensure our compensation is competitive against market.\nWe therefore reiterate our sincere regrets about your experience, but we can assure you that this is an isolated case, and we will ensure that it remains so.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Nov 15th, 2019 12:00AM
|
Open
|
Open
|
Trace One
|
Marketing
|
|
|
Good company overall
|
|
Company with a lot of potential
|
They set their goals too high. Too much internal politics
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
3.0
|
3.0
|
2.0
|
4.0
|
3.0
|
3.0
|
|
844474
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2577001, "responseDateTime": "2020-03-31T04:04:22.44", "translationMethod": null, "response": "Hello and thank you for taking the time to give your opinion! Be sure that we will pass it on to our teams. Trace One strives to continually innovate in order to remain market leader and satisfy its customers. That's why we set high objectives and progress every year towards our corporate goals.\nVery best wishes to you.", "responseOriginal": null, "countNotHelpful": 0}]
|
PART_TIME
|
No
|
No
|
|
2.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
May 17th, 2019 12:00AM
|
Open
|
Open
|
Trace One
|
|
|
|
Hopeless
|
|
Still a few colleagues who try hard.
|
No promotion possibility
Salaries are below average
Strange decisions
No salary increases apart from the Sporadic 3% each year.
No development opportunities.
No fair treatment
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
3.0
|
1.0
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
844474
|
Open
|
The company crumbles and the point to save something is already over
|
0.0
|
[{"countHelpful": 0, "languageId": "fra", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2123326, "responseDateTime": "2019-06-12T04:23:19.083", "translationMethod": null, "response": "Dear colleague, we sincerely regret your comment.\n- Regarding career opportunities and promotions: we have implemented a policy allowing each of our employees to develop and evolve in their careers through internal mobility and through our training plan.\n- With regards to compensation: we conduct internal and external benchmarks every year and are committed to implementing a fair salary policy that ensures us to remain competitive againts market.\n- The company continues to modernise and many innovation projects are underway that will enable us to win new markets and better serve our customers.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Mar 29th, 2018 12:00AM
|
Open
|
Open
|
Trace One
|
Product Support Specialist
|
Saint Albans, England, England
|
|
Customer Support Team collapsing
|
|
Some fantastic colleagues within the company, and also some great benefit schemes provided. Potential is there in the company, however with the current Managment and structure, this potential is becoming less obvious.
|
Terrible mnagament team, poor wages, poor retention of current customer base, big cuts throughout the company. Management team need to work together to restructure Trace One in a way that both focuses on the future and also keeps current clients happy.
Trace One must also ensure they appreciate and reward key colleagues who are keeping the company going.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
3.0
|
1.0
|
2.0
|
2.0
|
1.0
|
1.0
|
1.0
|
|
844474
|
Open
|
Change processes, tools, management, appreciate employees more. Listen to colleagues who have been there for many years and have valid ideas to improve the company.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "DRH", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2577045, "responseDateTime": "2020-03-31T05:31:48.53", "translationMethod": null, "response": "Dear colleague, thank you for your review. As you point out, conviviality at work and good internal work relations are very much appreciated by our employees. We encourage it by organizing events such as parties, seminars or after-works. As for benefits and salary packages we use benchmarks to ensure our compensation remains competitive against market. Trace One is undergoing a transformation to focus on customer care, on innovating with regards to our solutions and on developing its sales culture. Meanwhile we are sorry for your evaluation of the management. At Trace One, new managers are engaged based on their skills, experience and leadership qualities. We implemented a Trace One Manager Academy to develop our managers and launched 360\u00b0 evaluation to measure progress.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|
private:traceone
|
https://www.glassdoor.com?employer_id=844474
|
Feb 22nd, 2017 12:00AM
|
Open
|
Open
|
Trace One
|
Customer Support
|
Saint Albans, England, England
|
|
Customer support department - brink of collapse
|
|
ideal job as a first time office job with the intentions of moving on within a year. opportunities to move departments to gain new skills. opportunities to go abroad to visit customers.
|
The customer support team are Ill-equipped to deal with customers issues due to poor or total lack of training. management and directors have no idea how to help the customer support team to achieve the targets that they themselves set.
The department is unable to cover support hours agreed in customer contracts due to being understaffed. The management/Directors attitude towards this is "hopefully they'll just stop" ringing'
The company will say or do anything in order to get a customer contract signed without consulting any other departments of the business to ensure what they have promised is actually deliverable.
Pay gaps between employees are huge even when they are doing the same job.
The customer support department for UK is literately being held together by 2 people currently.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
4.0
|
2.0
|
4.0
|
1.0
|
1.0
|
3.0
|
1.0
|
|
844474
|
Open
|
More staff is needed in most departments such as developers, QA and customer support.
New managers and directors are needed with more key skills that can help the customer support department. Pay reviews should be done to ensure those doing the same job do not have a huge paygap.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Apr 30th, 2021 07:54PM
|
Apr 30th, 2021 07:54PM
|
Traceone
|
|
|