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Track TrackTik hiring and firing trends, filtered by title, location, type, date, category and date of posting.
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private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM Technical Lead - JavaScript Front-end Open Development Montréal, Quebec, Canada Montreal QC CAN Aug 16th, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p><span style="font-weight: 400;">TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers.</span></p> <p> </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">Reporting to the Director of Engineering, </span><span style="font-weight: 400;"> </span><span style="font-weight: 400;">you will be responsible for the overall frontend </span><span style="font-weight: 400;">technical architecture, development and delivery of user-facing features for TrackTik products. </span><span style="font-weight: 400;">This is a hands-on development role that will challenge your experience with management, design, development of new features and functionality code maintenance. </span><span style="font-weight: 400;">The ideal candidate will be skilled in frontend JavaScript development and have experience leading the front end team to work closely with skilled product owners, UI/UX designers and other developers to build applications that exceed expectations. </span></p> <p> </p> <p><strong>Your Day-to-Day</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Set the technical direction for the frontend team,defining web development best practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have an active role in all frontend features and design decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Plan and build new features based on the product roadmap </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute new ideas to deliver the best possible user experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and maintain the application on multiple platforms based on customers’ requests</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with other talented Front and Backend Developers, QA Analysts, Scrum Masters, Product Owners, Business Analysts, Product and UX Designers to create, scale, and deliver new features and services across web, Android and iOS applications</span></li> <li>Participating in the On-Call rotation schedule and collaborate with SRE members on an ongoing-basis.</li> </ul> <p> </p> <p><strong>Your Skills & Experience</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience </span><span style="font-weight: 400;">building web and/or mobile applications with a focus on user interfaces and user experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluency in JavaScript; significant experience with a modern JS application framework (Vue.JS, React, Angular, etc) </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience leading software development teams of 3 to 8 developers in an Agile environment is a strong asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with NativeScript is a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working in HTML, CSS, with a passion for front-end interfaces</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of responsive design and fluid layout</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience using grid-based frameworks such as Bootstrap</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of web services, Service-Oriented Architectures and experience interacting with backend teams and third-party APIs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Nice-to-have, but not required: experience in PHP and MySQL</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Great communication and interpersonal skills</span></li> </ul> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health and dental plans from day 1</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An Employer Assistance Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Telemedicine 24/7</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matching for your RRSP contributions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Long-term access to teleworking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One paid volunteer day a year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One additional day of vacation per year of service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonuses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities, even at a distance, and celebration of professional and personal accomplishments</span></li> </ul> <p><span style="font-weight: 400;">Are you ready to join passionate people who live by the TrackTik values: we take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day keep it simple and have fun!</span></p> <p><br><br></p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM DevOps Open IT Montréal, Quebec, Canada Montreal QC CAN Aug 20th, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p>TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers.</p> <p><strong>Your Mission</strong><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">You will be part of a team who has a deep understanding of what it takes to create a robust, mission critical and secure web application. Having experience with Linux systems and cloud IT operations, your grasp of automation tools, and your ability to use a wide variety of open source technologies and tools, will allow you to develop code to maximize our systems’ performance. Wearing both SysAdmin and DevOps hats, you should feel comfortable with frequent and incremental code testing and deployment, and comfortable collaborating with various stakeholders. Your leadership and initiatives will help move the business forward and give it a stronger technological advantage! </span></p> <p><strong>Your Day to Day</strong><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop automation scripts and tools to deploy, configure, manage and monitor the back-end solution </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage and optimize virtual infrastructure hosted on AWS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support the team’s continuous integration and continuous deployment initiatives </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with software development teams to troubleshoot issues and identify bottlenecks </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to service capacity planning and demand forecasting </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Resolve service problems (you will be on call for periods of time) </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evaluate and evolve ongoing design, architecture, standards, and methods for TrackTik's infrastructure and systems </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create measures to ensure the solution’s strength and reliability 24/7 and 365 </span></li> </ul> <p><strong>Your Skills & Experience</strong><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Computer Science or equivalent study experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years’ experience as a SysAdmin and/or as a DevOps developer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with cloud infrastructure management, more specifically Amazon Web Services.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Good knowledge of Linux (i.e. Ubuntu) </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with configuration management tools such as Ansible, Jenkins and AWS CloudFormation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with high availability strategies and high load deployments </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with MySQL databases (Amazon RDS) </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with shell scripts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in English, French an asset </span></li> </ul> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health and dental plans from day 1</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An Employer Assistance Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Telemedicine 24/7</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matching for your RRSP contributions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Long-term access to teleworking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One paid volunteer day a year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One additional day of vacation per year of service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonuses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities, even at a distance, and celebration of professional and personal accomplishments</span></li> </ul> <p>Are you ready to join passionate people who live by the TrackTik values: we take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day keep it simple and have fun!</p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM Client Success Executive - Large Enterprise Open Client Success Montréal, Quebec, Canada Montreal QC CAN Oct 6th, 2021 12:00AM <p>Are you passionate about consultative selling and expanding large enterprise accounts? Do you have experience in selling complex SaaS solutions to the C-level with successful revenue attainment? We would like to chat with you! </p> <p> </p> <p><strong>About TrackTik</strong></p> <p><span style="font-weight: 400;">TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers.</span></p> <p> </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">As a Client Success Executive - Large Enterprise, you are one of the key players in our Client Success and Growth team. You will be managing a portfolio of Large and Enterprise accounts worth million dollars yearly in the physical security industry. Provide a consultative sales approach to our Large and Enterprise clients and help perform up-sells and cross-sells to help them achieve their business objectives. You have the ability to deep dive into complex software and you strive on ambitious targets.</span></p> <p> </p> <p><strong>Your Day-to-Day</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with the Training & Implementation Specialists to ensure a timely and successful transition from on-boarding to the adoption of our solution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and maintain relationships with new and current clients and understand their growth strategy to increase their own revenues and results.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Achieve and surpass sales targets by identifying growth opportunities, negotiating up-selling, cross-selling and contract renewals with clients.</span></li> <li><span style="font-weight: 400;">Create complete business analysis to present to C-Level executives in order to demonstrate efficiency and automation versus their current state. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Managing multiple complex sales based on the client requirements and business analysis. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Operate as the point of contact for clients in your assigned segment and help resolve challenges that they might be facing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform quarterly and yearly business reviews with clients to understand their usage and attain client growth objectives.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Follow an account management process and record all activities in our CRM.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Keep your knowledge on the TrackTik software up to date by leveraging internal resources and self-learning so that you are able to effectively present features and updates to clients via online platforms and occasional on-site visits.</span></li> </ul> <p> </p> <p><strong>Your Skills & Experience</strong><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+  years experience as an account manager and/or in a business development role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in dealing with large enterprise clients </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A track record of surpassing sales targets in a B2B environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable learning and using complex software and presenting them to non-technical clients; SaaS experience is an asset</span></li> <li><span style="font-weight: 400;">Dedicated to client success and a passion for exceeding client expectations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven experience training end-users on software and technology is an asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in English; French and other languages are an asset</span></li> </ul> <p> </p> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A great location at the crossing of Rachel and St Laurent in a recently-renovated office</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Group insurance benefits, matching for your RRSP contribution and 3 weeks of vacation from your first year onwards</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Don’t bring your lunch Tuesdays and Lunch & Learn sessions to keep your skills sharp</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An office garden, fresh fruit, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A mini-gym and shower</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Two massage chairs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A flight simulator</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Celebration of professional and personal accomplishments every last Friday of the month</span></li> </ul> <p><span style="font-weight: 400;">Are you ready to join passionate people who live by the TrackTik values? We take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day, keep it simple and have fun!</span></p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM Client Success Manager Open Client Success Montréal, Quebec, Canada Montreal QC CAN Oct 15th, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p><span style="font-weight: 400;">TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers.</span></p> <p> </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">Provide a consultative sales approach to our clients and help perform up-sells and cross-sells to help them achieve their business objectives. You have the ability to deep dive into complex software and you thrive on ambitious targets.</span></p> <p> </p> <p><strong>Your Day-to-Day</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and maintain relationships with new and current clients and understand their growth strategy to increase their own revenues and reach their objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Achieve and surpass sales targets by identifying growth opportunities, negotiating up-sell, cross-sell and contract renewals with clients</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with our Training & Implementation Specialists to ensure a timely a successful transition from onboarding to the adoption of our solution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Operate as the point of contact for clients in your assigned segment and help resolve challenges that your clients might be facing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform quarterly and yearly business reviews with clients to understand their usage and attain client growth objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Follow an account management process and record all activities in our CRM (Salesforce)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Keep your knowledge on the TrackTik software up to date by leveraging internal resources and self-learning so that you are able to effectively present features and updates to clients via online platforms and occasional on-site visits.</span></li> </ul> <p> </p> <p><strong>Your Skills & Experience </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">2+  years experience as an account manager and/or in a business development role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A track record of surpassing sales targets in a B2B environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dedicated to client success and a passion for exceeding client expectations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable learning and using complex software and presenting them to non-technical clients; SaaS experience is an asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven experience training end-users on software and technology is an asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in English; French and other languages are an asset</span></li> </ul> <p> </p> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health and dental plans from day 1</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An Employer Assistance Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Telemedicine 24/7</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matching for your RRSP contributions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Long-term access to teleworking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One paid volunteer day a year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One additional day of vacation per year of service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonuses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities, even at a distance, and celebration of professional and personal accomplishments</span></li> </ul> <p><span style="font-weight: 400;">Are you ready to join passionate people who live by the TrackTik values? We take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day, keep it simple and have fun!</span></p> <p> </p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM Client Success Manager (bilingual English/Spanish) Open Client Success Montréal, Quebec, Canada Montreal QC CAN Oct 21st, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p><span style="font-weight: 400;">TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers.</span></p> <p> </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">Provide a consultative sales approach to our clients and help perform up-sells and cross-sells to help them achieve their business objectives. You have the ability to deep dive into complex software and you thrive on ambitious targets.</span></p> <p> </p> <p><strong>Your Day-to-Day</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and maintain relationships with new and current clients and understand their growth strategy to increase their own revenues and reach their objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Achieve and surpass sales targets by identifying growth opportunities, negotiating up-sell, cross-sell and contract renewals with clients</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with our Training & Implementation Specialists to ensure a timely a successful transition from onboarding to the adoption of our solution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Operate as the point of contact for clients in your assigned segment and help resolve challenges that your clients might be facing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform quarterly and yearly business reviews with clients to understand their usage and attain client growth objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Follow an account management process and record all activities in our CRM (Salesforce)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Keep your knowledge on the TrackTik software up to date by leveraging internal resources and self-learning so that you are able to effectively present features and updates to clients via online platforms and occasional on-site visits.</span></li> </ul> <p> </p> <p><strong>Your Skills & Experience </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">2+  years experience as an account manager and/or in a business development role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A track record of surpassing sales targets in a B2B environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dedicated to client success and a passion for exceeding client expectations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable learning and using complex software and presenting them to non-technical clients; SaaS experience is an asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven experience training end-users on software and technology is an asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in English; and conversational Spanish</span></li> </ul> <p> </p> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health and dental plans from day 1</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An Employer Assistance Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Telemedicine 24/7</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matching for your RRSP contributions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Long-term access to teleworking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One paid volunteer day a year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One additional day of vacation per year of service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonuses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities, even at a distance, and celebration of professional and personal accomplishments</span></li> </ul> <p><span style="font-weight: 400;">Are you ready to join passionate people who live by the TrackTik values? We take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day, keep it simple and have fun!</span></p> <p> </p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM Customer Success Manager (French-speaking) Open Client Success Montréal, Quebec, Canada Montreal QC CAN Nov 1st, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p>TrackTik is a SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers.</p> <p> </p> <p><strong>Your Mission</strong></p> <p>You manage our portfolio of existing clients in the mid-market segment. You will be our first Customer Success Manager in the UK, joining our European team of 4 dynamic individuals. Your fluency in French and English enables you to manage accounts across EMEA all the way to APAC.</p> <p>You provide a consultative sales approach to our clients and help perform up-sells and cross-sells to help them achieve their business objectives. You have the ability to deep dive into complex software and you thrive on ambitious targets.</p> <p> </p> <p><strong>Your Day-to-Day</strong></p> <ul> <li>Establish and maintain relationships with existing clients and understand their growth strategy to increase their own revenues and reach their objectives</li> <li>Achieve and surpass sales targets by identifying growth opportunities, negotiating up-sell, cross-sell and contract renewals with clients</li> <li>Work closely with our Training & Implementation Specialist to ensure a timely a successful transition from onboarding to the adoption of our solution</li> <li>Operate as the point of contact for clients in your assigned segment and help resolve challenges that your clients might be facing</li> <li>Perform quarterly and yearly business reviews with clients to understand their usage and attain client growth objectives</li> <li>Follow an account management process and record all activities in our CRM (Salesforce)</li> <li>Keep your knowledge on the TrackTik software up to date by leveraging internal resources and self-learning so that you are able to effectively present features and updates to clients via online platforms and occasional on-site visits.</li> <li>Be ready to perform training and implementation in case of upsells and cross-sells.</li> </ul> <p> </p> <p><strong>Your Skills & Experience </strong></p> <ul> <li>2+ years’ experience as an account manager and/or in a business development role</li> <li>Fluent French and English</li> <li>A track record of surpassing sales targets in a B2B environment</li> <li>Dedicated to client success and a passion for exceeding client expectations</li> <li>Comfortable learning and using complex software and presenting them to non-technical clients; SaaS experience is an asset</li> <li>Proven experience training end-users on software and technology is an asset</li> </ul> <p> </p> <p><strong>TrackTik Perks</strong></p> <p>Experience the perks of a technology scale-up:</p> <ul> <li>Work-life integration</li> <li>An Employee Assistance Program</li> <li>Team building, even at a distance, and celebration of professional and personal accomplishments</li> <li>Career growth opportunities</li> </ul> <p>Are you ready to join passionate people who live by the TrackTik values? We take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day, keep it simple and have fun!</p> <p> </p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM Business Development Representative Open Sales Montréal, Quebec, Canada Montreal QC CAN Nov 4th, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p>TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers. </p> <p> </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">You are a hunter and closer of new businesses. You are in charge of an assigned territory where you lead all the steps from lead generation to product demo, negotiation and signing. You work closely with other members of the Sales team to refine your business development strategy. You implement outreach initiatives working closely with our Marketing and Product departments and can interact with our Client Success & Growth team to understand how your clients are able to grow thanks to TrackTik. </span></p> <p> </p> <p><strong>Your Day-to-Day</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Follow-up on qualified leads provided by our marketing team and our Business Development Agents. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify new business opportunities in your assigned territory.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct qualification and need assessment calls to identify the best possible solution for the new potential clients.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform product demonstrations via Go-To-Meeting tailored to prospect needs and demonstrate TrackTik’s value proposition.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Further analyze client needs following the presentation and provide recommendations for their business.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Negotiate proposals and get contracts signed.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain clean Salesforce records to ensure we have a clear picture of the prospect's business and can help them grow.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build a consistent pipeline to ensure you achieve monthly targets.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Attend regular sales meetings, collaborate with other departments and occasionally participate in tradeshows or client meetings.</span></li> </ul> <p> </p> <p><strong>Your Skills & Experience</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience generating leads and closing sales, ideally in B2B</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flawless written and spoken English</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Desire to achieve ambitious goals and targets</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent listening skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analytical skills and business acumen to drive value to our clients’ businesses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Adaptability: we are constantly trying new things out and TrackTik is constantly evolving</span></li> </ul> <p><span style="font-weight: 400;">Assets:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in software sales</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience performing technical product demos</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Salesforce</span></li> </ul> <p> </p> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health and dental plans from day 1</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An Employer Assistance Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Telemedicine 24/7</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matching for your RRSP contributions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Long-term access to teleworking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One paid volunteer day a year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One additional day of vacation per year of service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonuses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities, even at a distance, and celebration of professional and personal accomplishments</span></li> </ul> <p>Are you ready to join passionate people who live by the TrackTik values: we take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day keep it simple and have fun!</p> <p><br><br></p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 13th, 2021 12:00AM Talent Acquisition Specialist Open Talent Montréal, Quebec, Canada Montreal QC CAN Nov 5th, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p>TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management software for the security industry. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers. </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">As a Talent Acquisition Specialist, you juggle finding new talent across all of our departments and leading initiatives which support performance, belonging and career growth for TrackTikers.</span></p> <p><span style="font-weight: 400;">You find creative ways to identify diverse candidates motivated by our mission and growth objectives, coach and advise both applicants and managers and set teams up for success. Given the competitiveness of the market, you are always strategically thinking about ways to articulate our employer value proposition and differentiate ourselves from other software companies.</span></p> <p><span style="font-weight: 400;">You are not afraid of challenging assumptions, keeping an open mind for non-traditional profiles, sharing market insights, venturing outside of your comfort zone and launching new initiatives. You are a team player and people describe you as positive and flexible. You are looking to balance recruitment with other projects that will have a direct positive impact on the employee journey. </span></p> <p><span style="font-weight: 400;">If you want to join a dedicated team fueling success for TrackTikers and soon-to-be-TrackTikers, we want to  hear from you!</span></p> <p><span style="font-weight: 400;"> </span></p> <p><strong>Your Day to Day</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage and drive the full-cycle recruitment process including defining company needs, translating them into meaningful job descriptions, defining and executing pro-active sourcing strategies, interviewing and making the best hiring decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advise and coach managers on questions related to recruitment and retention</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to defining and enhancing our employer brand</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Seek-out creative ways to find and engage diverse groups of candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leverage the power of actionable data to enhance our candidate experience and hiring efficiency</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Research and suggest continuous improvements to processes and practices that guide our Talent efforts in recruitment and beyond</span></li> </ul> <p><strong> </strong></p> <p><strong>Your Skills and Experience</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in English; French is a strong asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ year working in sourcing or talent acquisition in the technology / startup space or applied experience in business development and interest to transition to recruitment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experienced sourcing via LinkedIn Recruiter and / or leading creative headhunting initiatives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Curiosity and ability to juggle multiple priorities and different personalities while staying cool-headed, efficient and positive</span></li> </ul> <p><span style="font-weight: 400;">The following skills, experiences and interests would be great assets:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Social media savvy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Writing, video recording and / or video editing skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with in tandem with HR teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An interest in measuring our efforts and their outcomes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An authentic drive for more diversity, inclusion, belonging and equity</span></li> </ul> <p><strong> </strong></p> <p><strong>TrackTik Perks</strong></p> <ul> <li>Comprehensive health and dental plans from day 1</li> <li>An Employer Assistance Program</li> <li>Telemedicine 24/7</li> <li>Matching for your RRSP contributions</li> <li>Long-term access to teleworking</li> <li>One paid volunteer day a year</li> <li>One additional day of vacation per year of service</li> <li>Referral bonuses</li> <li>When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</li> <li>Team building activities, even at a distance, and celebration of professional and personal accomplishments</li> </ul> <p>Are you ready to join passionate people who live by the TrackTik values? We take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day keep it simple and have fun!</p> Nov 13th, 2021 01:08PM Nov 13th, 2021 01:08PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 14th, 2021 12:00AM Mobile iOS Application Developer Open Development Montréal, Quebec, Canada Montreal QC CAN Aug 16th, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p>TrackTik is a Montreal-based SaaS scale-up company developing and commercializing an integrated workforce management solution that secures over 200,000 facilities in more than 35 countries. We are the industry's only all-in-one solution and market leader when it comes to bringing the power of data, analytics, and automation to security operations management worldwide. Thanks to TrackTik, we’re helping security managers work smarter, get better returns and provide more value to their customers. </p> <p>We have raised over $50M in funding and are now looking to grow our team with exceptional professionals: do you want to help us continue revolutionizing the industry?</p> <p> </p> <p><strong>Who You Are</strong></p> <p><span style="font-weight: 400;">You are a generalist who has a deep understanding of what it takes to create a robust mission critical and secure mobile application. You are at ease using Objective-C and Swift following MVC patterns, APIs to communicate with external data-sources. You have a habit of writing tests for every functionality you write. You have experimented deployment of mobile application on the App Store. You can even tackle front-end UX work if needed. You might just be the perfect fit for our growing team!</span></p> <p> </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">While working as a part of an Agile team and respecting coding and documentation guidelines:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Own the current application in Objective-C.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build the new iOS application from the ground-up in Swift based on our product roadmap.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leverage open source technologies, tools, and frameworks.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Write unit test cases.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure integration with our REST API.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve the iOS application based on customers’ requests.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure version control, continuous integration, code merging and resolving code conflict.</span></li> </ul> <p><br><br></p> <p><strong>Your Skills and Experience</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of mobile application architecture, development and design for iOS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort in both Objective-C and Swift</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with REST APIs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience parsing JSON & XML formats</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exposure to Android, an asset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A self-starter with a lot of initiative</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent organizational and prioritization skills with the ability to manage multiple projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An avid problem-solver with an analytical mind</span></li> </ul> <p> </p> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health and dental plans from day 1</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An Employer Assistance Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Telemedicine 24/7</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matching for your RRSP contributions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Long-term access to teleworking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One paid volunteer day a year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One additional day of vacation per year of service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonuses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities, even at a distance, and celebration of professional and personal accomplishments</span></li> </ul> <p><span style="font-weight: 400;">If you are motivated to make a difference and thrive on teamwork, creativity and problem-solving, we want you as part of our family!</span></p> Nov 14th, 2021 12:46PM Nov 14th, 2021 12:46PM
private:tracktik www.tracktik.com boards.greenhouse.io Nov 14th, 2021 12:00AM UI/UX Designer Open Product Montréal, Quebec, Canada Montreal QC CAN Aug 16th, 2021 12:00AM <p><strong>About TrackTik</strong></p> <p>TrackTik is a Montreal-based SaaS scale-up company developing and commercializing a workforce and operations management solution for the security industry. Today, we secure over 210,000 facilities in more than 35 countries. We bring the power of data, analytics, and automation to security operations management worldwide: we’re helping security managers work smarter, get better returns and provide more value to their customers. </p> <p><strong>Your Mission</strong></p> <p><span style="font-weight: 400;">As a UI/UX designer at TrackTik, your mission is to reinvent existing products and ensure the successful adoption of new products and solutions through clear, creative and forward-thinking designs. To do so, you will plan and perform user research and UX strategy, interpret feedback and insights into value-driven experiences, and influence product priorities and roadmap.</span></p> <p><span style="font-weight: 400;">As a member of the product team, you will collaborate across the organization to define designs, and test concepts and features. More specifically, you will apply design thinking to perform UX-related activities from idea to launch, working closely with Agile development teams to ensure execution of the designs.</span></p> <p><strong>Your Day-to-Day </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Gather and evaluate user requirements in collaboration with product owners/managers and BAs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own all stages of the design process from user flows, wireframes & prototypes to elegant attractive Interfaces and interactions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Present high fidelity mockups to internal teams, key stakeholders and clients for feedback</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solve product problems with a focus on the best user experience while balancing design cohesion, and ease of implementation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help establish and document UX/UI guidelines, standards, and best practices.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Research latest trends in interface design</span></li> </ul> <p><strong>Your Skills & Experience</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum of 4 or more years of relevant experience in using UI/UX design best practices to design solutions, responsive design and Front-End Development;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working on B2B technology products</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge and understanding of UI concepts, Material Design and Human Interface Guidelines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working on design systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Up-to-date knowledge of design softwares like Adobe XD, Sketch or Figma</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BSc in Design, Computer Science or relevant field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bonus - Knowledge in modern web development (HTML, CSS, Javascript)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to break down and prioritize tasks in a fast-paced environment to hit multiple project milestones</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team Player; strong communication skills to collaborate with various stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">In order to apply for this position a cover letter and portfolio are required</span></li> </ul> <p><strong>TrackTik Perks</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health and dental plans from day 1</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An Employer Assistance Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Telemedicine 24/7</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matching for your RRSP contributions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Long-term access to teleworking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One paid volunteer day a year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One additional day of vacation per year of service</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Referral bonuses</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When we are not working remotely, access to a recently-renovated office in Montreal including a mini-gym, massage chairs, snacks and gourmet coffee everyday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team building activities, even at a distance, and celebration of professional and personal accomplishments</span></li> </ul> <p>Are you ready to join passionate people who live by the TrackTik values: we take action, act as owners, lead by example, achieve the impossible, live with integrity and at the end of the day keep it simple and have fun!</p> Nov 14th, 2021 12:46PM Nov 14th, 2021 12:46PM

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