Indeed Profile Reviews

Track Transcom Worldwide reviews on Indeed to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom-worldwide-na-inc/reviews Jan 31st, 2021 12:00AM Open Open Open Transcom Technical Support Representative - Samsung Electronics Pasig PHL Worst salary disputes you will ever experience in the BPO industry The company had implemented a biometrics system for payroll tracking and in our experience, you'd think it's either rigged to intentionally malfunction, maliciously manipulated, or that the system is failing horribly because it had only worked 3 out of 10 of the time during my tenure. Working at Transcom will make one constantly anxious about every upcoming payday as it had become a norm for anybody to only receive half, or worse, 1/4 of your salar most of the time. It would be very surprising for one to get their pay in full when you work there as if a miracle had occurred. Plus, they have this very complicated payroll period coverage and way of explaining the payslip that would make anyone get lost in the whole process resulting for you to be fooled about them not owing you your lost, hard-earned money, or worse, forget that you had salary disputes altogether. Working at Transcom is like working pro bono, the company will be very grateful for your charity. Salary disputes, toxic environment 0.0 0.0 1.0 1.0 1.0 2.0 1.0 2.0 Feb 2nd, 2021 10:46AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom/reviews Jan 31st, 2021 12:00AM Open Open Open Transcom Technical Support Representative - Samsung Electronics Pasig PHL Worst salary disputes you will ever experience in the BPO industry The company had implemented a biometrics system for payroll tracking and in our experience, you'd think it's either rigged to intentionally malfunction, maliciously manipulated, or that the system is failing horribly because it had only worked 3 out of 10 of the time during my tenure. Working at Transcom will make one constantly anxious about every upcoming payday as it had become a norm for anybody to only receive half, or worse, 1/4 of your salar most of the time. It would be very surprising for one to get their pay in full when you work there as if a miracle had occurred. Plus, they have this very complicated payroll period coverage and way of explaining the payslip that would make anyone get lost in the whole process resulting for you to be fooled about them not owing you your lost, hard-earned money, or worse, forget that you had salary disputes altogether. Working at Transcom is like working pro bono, the company will be very grateful for your charity. Salary disputes, toxic environment 0.0 0.0 1.0 1.0 1.0 2.0 1.0 2.0 Feb 2nd, 2021 10:42AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom-worldwide/reviews Jan 31st, 2021 12:00AM Open Open Open Transcom Technical Support Representative - Samsung Electronics Pasig PHL Worst salary disputes you will ever experience in the BPO industry The company had implemented a biometrics system for payroll tracking and in our experience, you'd think it's either rigged to intentionally malfunction, maliciously manipulated, or that the system is failing horribly because it had only worked 3 out of 10 of the time during my tenure. Working at Transcom will make one constantly anxious about every upcoming payday as it had become a norm for anybody to only receive half, or worse, 1/4 of your salar most of the time. It would be very surprising for one to get their pay in full when you work there as if a miracle had occurred. Plus, they have this very complicated payroll period coverage and way of explaining the payslip that would make anyone get lost in the whole process resulting for you to be fooled about them not owing you your lost, hard-earned money, or worse, forget that you had salary disputes altogether. Working at Transcom is like working pro bono, the company will be very grateful for your charity. Salary disputes, toxic environment 0.0 0.0 1.0 1.0 1.0 2.0 1.0 2.0 Feb 2nd, 2021 10:50AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom/reviews Jan 29th, 2021 12:00AM Open Open Open Transcom Technical Support Representative Work at home USA Avoid Transcom The few weeks of training provided is terrible. After training once you hit production you're expected to know 100%. If you're lacking, expect weekly coaching sessions to improve your performance. If your performance doesnt improve after about three coaching sessions you'll be terminated. You are given points for attendance. Late, absent etc will eventually lead to termination. Transcom has a high turnover rate because each employee is disposable and easily replacable. Your computer is monitored 100% by them and you are severely micromanaged. This company only cares about good surveys from customers. You definitely need to know the product that you are representing because support from managers or your team lead is nearly non-existent. You have to get permission from managers to transfer calls and sometimes there are no managers available so you are left on the phone with an angry impatient customer which can be so awkward. The calls can be stressful and come at you one after another without a break between Work at home Micromanaged and poor training 0.0 0.0 1.0 2.0 2.0 1.0 2.0 2.0 Feb 2nd, 2021 10:42AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom-worldwide/reviews Jan 29th, 2021 12:00AM Open Open Open Transcom Technical Support Representative Work at home USA Avoid Transcom The few weeks of training provided is terrible. After training once you hit production you're expected to know 100%. If you're lacking, expect weekly coaching sessions to improve your performance. If your performance doesnt improve after about three coaching sessions you'll be terminated. You are given points for attendance. Late, absent etc will eventually lead to termination. Transcom has a high turnover rate because each employee is disposable and easily replacable. Your computer is monitored 100% by them and you are severely micromanaged. This company only cares about good surveys from customers. You definitely need to know the product that you are representing because support from managers or your team lead is nearly non-existent. You have to get permission from managers to transfer calls and sometimes there are no managers available so you are left on the phone with an angry impatient customer which can be so awkward. The calls can be stressful and come at you one after another without a break between Work at home Micromanaged and poor training 0.0 0.0 1.0 2.0 2.0 1.0 2.0 2.0 Feb 2nd, 2021 10:50AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom-worldwide-na-inc/reviews Jan 29th, 2021 12:00AM Open Open Open Transcom Technical Support Representative Work at home USA Avoid Transcom The few weeks of training provided is terrible. After training once you hit production you're expected to know 100%. If you're lacking, expect weekly coaching sessions to improve your performance. If your performance doesnt improve after about three coaching sessions you'll be terminated. You are given points for attendance. Late, absent etc will eventually lead to termination. Transcom has a high turnover rate because each employee is disposable and easily replacable. Your computer is monitored 100% by them and you are severely micromanaged. This company only cares about good surveys from customers. You definitely need to know the product that you are representing because support from managers or your team lead is nearly non-existent. You have to get permission from managers to transfer calls and sometimes there are no managers available so you are left on the phone with an angry impatient customer which can be so awkward. The calls can be stressful and come at you one after another without a break between Work at home Micromanaged and poor training 0.0 0.0 1.0 2.0 2.0 1.0 2.0 2.0 Feb 2nd, 2021 10:46AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom/reviews Jan 28th, 2021 12:00AM Open Open Open Transcom operatrice telefonica assistenza clienti chiamate inbound Cernusco sul Naviglio, Lombardia ITA Servizio clienti In questa azienda mi sono trivata Benissimo Trattata sempre con rispetto, ho dato sempre il massimo Il lavoro Mi piaceva tanto Buoni pasto Nessuno 0.0 0.0 4.0 4.0 4.0 4.0 5.0 3.0 Feb 2nd, 2021 10:42AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom-worldwide-na-inc/reviews Jan 28th, 2021 12:00AM Open Open Open Transcom Technical Support Representative Remote USA No communication This company looks good on paper but they will make excuses not to pay you. They avoid responsibility for equipment issues. I would not recommend working here long term 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Feb 2nd, 2021 10:46AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom-worldwide/reviews Jan 28th, 2021 12:00AM Open Open Open Transcom operatrice telefonica assistenza clienti chiamate inbound Cernusco sul Naviglio, Lombardia ITA Servizio clienti In questa azienda mi sono trivata Benissimo Trattata sempre con rispetto, ho dato sempre il massimo Il lavoro Mi piaceva tanto Buoni pasto Nessuno 0.0 0.0 4.0 4.0 4.0 4.0 5.0 3.0 Feb 2nd, 2021 10:50AM Mar 19th, 2021 07:54PM Transcom Worldwide
private:transcomworldwide-2 https://www.indeed.com/cmp/transcom/reviews Jan 28th, 2021 12:00AM Open Open Open Transcom Technical Support Representative Remote USA No communication This company looks good on paper but they will make excuses not to pay you. They avoid responsibility for equipment issues. I would not recommend working here long term 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Feb 2nd, 2021 10:42AM Mar 19th, 2021 07:54PM Transcom Worldwide

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