private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Mar 23rd, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Biz Ops
|
Providence, RI
|
|
Great summer internship!
|
|
great environment, gave me parking, free food all day catered by amazing restaurants, very approachable supervisors
|
tedious work, although this is inevitable
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
722385
|
Open
|
Keep hiring interns!
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Mar 24th, 2021 01:45PM
|
Jun 30th, 2021 06:31PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Mar 11th, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Support
|
|
|
Good company
|
|
Good company and friendly people
|
No room for advancement unless you move to provedance
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
722385
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Mar 11th, 2021 07:16PM
|
Jun 30th, 2021 06:31PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Mar 11th, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Sales
|
United States
|
USA
|
Amazing People Amazing Opportunity
|
|
Being part of Lightspeed has taken us to the next level
|
NONE! Great place to grow
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
722385
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Mar 11th, 2021 07:16PM
|
Mar 11th, 2021 07:16PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Mar 2nd, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Project Manager
|
Denver, CO
|
|
NA
|
|
Great colleagues and senior management.
|
Not many downsides to working here.
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
5.0
|
0.0
|
5.0
|
|
722385
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Mar 2nd, 2021 04:55PM
|
Mar 2nd, 2021 04:55PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Feb 11th, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Manager
|
Providence, RI
|
|
Look elsewhere
|
|
Most of the entry and mid level folks are really amazing to work alongside. Upserve adapted to covid times pretty well given a massive layoff and furlough and even got acquired by Lightspeed despite being in arguably the most impacted industry.
|
CPO literally said in a managers meeting "we are changing our paternity/maternity policies because pregnancies are a burden to the company". I've never seen so many jaws hit the floor at once, but unfortunately, no one is in a position to complain about or make a big deal about the CPO during a time when people were getting terminated/furoughed as the company downsized for covid. If I was in a better position or had a pregnancy on the horizon, I would have quit on the spot.
Beyond that, there is a huge lack of trust for HR in general and no one trusts that the "anonymous" surveys are actually anonymous as CEO and CPO have slipped during discussions in a way that its clear they know who provided feedback (I mean, this is kind of obvious since there is no such thing as true anonymity in SurveryMonkey surveys anyways).
The entire company just got demoted as well, but you bet your butt a few folks at the top jockeyed for the best positions for themselves under new ownership and let the rest of the company suffer. This move was truly despicable.
Overall, if you want to work for a company where you're respected and treated like a real human being, look elsewhere. You wont find it here. Also- its quite obvious that HR has written numerous reviews to contradict the negative reviews.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
722385
|
Open
|
My advice to management (lightspeed management that is) is terminate any remaining upper management from Upserve. They will hold you back.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Feb 17th, 2021 01:59PM
|
Feb 17th, 2021 01:59PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Feb 10th, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Customer Success Manager
|
United States
|
USA
|
Great Company
|
|
Great company, transparent in their ideals andgoals
|
None that I can thnk of
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
722385
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
Feb 13th, 2021 06:11PM
|
Feb 13th, 2021 06:11PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Feb 10th, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Customer Success Manager
|
Providence, RI
|
|
Great opportunity
|
|
Great opportunity to learn. Things change all the time. Good lessons in adaptability, flexibility, and being able to pivot quickly.
|
Not enough experienced leadership. Everyone is learning as they go and there is no concrete path for career development and growth. Immature managers who talk about employees with others and behave unprofessionally.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
5.0
|
4.0
|
4.0
|
3.0
|
2.0
|
5.0
|
722385
|
Open
|
Congratulations on the acquisition. Hoping all the best for the business.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
Feb 13th, 2021 06:11PM
|
Jun 30th, 2021 06:31PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Jan 29th, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Implementation Project Manager
|
United States
|
USA
|
Laidback Company
|
|
Career Growth, Friendly Atmosphere, Remote
|
Currently full-time remote, high turnover
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
5.0
|
4.0
|
5.0
|
4.0
|
4.0
|
|
722385
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 30th, 2021 04:04PM
|
Jan 30th, 2021 04:04PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Jan 14th, 2021 12:00AM
|
Open
|
Open
|
Upserve
|
Implementation Project Manager
|
Denver, CO
|
|
Great Work Environmentt
|
|
Fun Team, Supportive, Career Growth, Autonomy
|
Below Average Pay, Ever-Changing Policies
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
5.0
|
4.0
|
5.0
|
3.0
|
5.0
|
|
722385
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 22nd, 2021 01:49PM
|
Jan 22nd, 2021 01:49PM
|
Upserve
|
|
|
private:upserve
|
https://www.glassdoor.com?employer_id=722385
|
Nov 1st, 2020 12:00AM
|
Open
|
Open
|
Upserve
|
|
Providence, RI
|
|
Great people
|
|
Across all departments, people are great to work with
|
Not really a con, but if you are not able to quickly change directions you’ll never survive
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
1.0
|
5.0
|
4.0
|
5.0
|
4.0
|
3.0
|
5.0
|
5.0
|
722385
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Nov 2nd, 2020 11:19AM
|
Jun 30th, 2021 06:31PM
|
Upserve
|
|
|