Glassdoor Profile Reviews Data

Track Upserve reviews on Glassdoor to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
private:upserve https://www.glassdoor.com?employer_id=722385 Mar 23rd, 2021 12:00AM Open Open Upserve Biz Ops Providence, RI Great summer internship! great environment, gave me parking, free food all day catered by amazing restaurants, very approachable supervisors tedious work, although this is inevitable 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 5.0 5.0 5.0 4.0 5.0 5.0 722385 Open Keep hiring interns! 0.0 [] REGULAR No No 2.0 Mar 24th, 2021 01:45PM Jun 30th, 2021 06:31PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Mar 11th, 2021 12:00AM Open Open Upserve Support Good company Good company and friendly people No room for advancement unless you move to provedance 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 722385 Open 0.0 [] REGULAR No No 0.0 Mar 11th, 2021 07:16PM Jun 30th, 2021 06:31PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Mar 11th, 2021 12:00AM Open Open Upserve Sales United States USA Amazing People Amazing Opportunity Being part of Lightspeed has taken us to the next level NONE! Great place to grow 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 3.0 5.0 5.0 5.0 5.0 722385 Open 0.0 [] REGULAR No Yes 4.0 Mar 11th, 2021 07:16PM Mar 11th, 2021 07:16PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Mar 2nd, 2021 12:00AM Open Open Upserve Project Manager Denver, CO NA Great colleagues and senior management. Not many downsides to working here. 0.0 5.0 0.0 0.0 5.0 0.0 5.0 722385 Open 0.0 [] REGULAR No Yes 0.0 Mar 2nd, 2021 04:55PM Mar 2nd, 2021 04:55PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Feb 11th, 2021 12:00AM Open Open Upserve Manager Providence, RI Look elsewhere Most of the entry and mid level folks are really amazing to work alongside. Upserve adapted to covid times pretty well given a massive layoff and furlough and even got acquired by Lightspeed despite being in arguably the most impacted industry. CPO literally said in a managers meeting "we are changing our paternity/maternity policies because pregnancies are a burden to the company". I've never seen so many jaws hit the floor at once, but unfortunately, no one is in a position to complain about or make a big deal about the CPO during a time when people were getting terminated/furoughed as the company downsized for covid. If I was in a better position or had a pregnancy on the horizon, I would have quit on the spot. Beyond that, there is a huge lack of trust for HR in general and no one trusts that the "anonymous" surveys are actually anonymous as CEO and CPO have slipped during discussions in a way that its clear they know who provided feedback (I mean, this is kind of obvious since there is no such thing as true anonymity in SurveryMonkey surveys anyways). The entire company just got demoted as well, but you bet your butt a few folks at the top jockeyed for the best positions for themselves under new ownership and let the rest of the company suffer. This move was truly despicable. Overall, if you want to work for a company where you're respected and treated like a real human being, look elsewhere. You wont find it here. Also- its quite obvious that HR has written numerous reviews to contradict the negative reviews. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 1.0 1.0 1.0 1.0 1.0 1.0 722385 Open My advice to management (lightspeed management that is) is terminate any remaining upper management from Upserve. They will hold you back. 0.0 [] REGULAR No Yes 2.0 Feb 17th, 2021 01:59PM Feb 17th, 2021 01:59PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Feb 10th, 2021 12:00AM Open Open Upserve Customer Success Manager United States USA Great Company Great company, transparent in their ideals andgoals None that I can thnk of 0.0 4.0 0.0 0.0 0.0 0.0 0.0 722385 Open 0.0 [] REGULAR No Yes 4.0 Feb 13th, 2021 06:11PM Feb 13th, 2021 06:11PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Feb 10th, 2021 12:00AM Open Open Upserve Customer Success Manager Providence, RI Great opportunity Great opportunity to learn. Things change all the time. Good lessons in adaptability, flexibility, and being able to pivot quickly. Not enough experienced leadership. Everyone is learning as they go and there is no concrete path for career development and growth. Immature managers who talk about employees with others and behave unprofessionally. -1.0 NEGATIVE 0.0 NEUTRAL 0.0 NO_OPINION 0.0 4.0 5.0 4.0 4.0 3.0 2.0 5.0 722385 Open Congratulations on the acquisition. Hoping all the best for the business. 0.0 [] REGULAR No No 2.0 Feb 13th, 2021 06:11PM Jun 30th, 2021 06:31PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Jan 29th, 2021 12:00AM Open Open Upserve Implementation Project Manager United States USA Laidback Company Career Growth, Friendly Atmosphere, Remote Currently full-time remote, high turnover 1.0 POSITIVE 1.0 POSITIVE 0.0 4.0 5.0 4.0 5.0 4.0 4.0 722385 Open 0.0 [] REGULAR No Yes 2.0 Jan 30th, 2021 04:04PM Jan 30th, 2021 04:04PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Jan 14th, 2021 12:00AM Open Open Upserve Implementation Project Manager Denver, CO Great Work Environmentt Fun Team, Supportive, Career Growth, Autonomy Below Average Pay, Ever-Changing Policies 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 3.0 5.0 4.0 5.0 3.0 5.0 722385 Open 0.0 [] REGULAR No Yes 2.0 Jan 22nd, 2021 01:49PM Jan 22nd, 2021 01:49PM Upserve
private:upserve https://www.glassdoor.com?employer_id=722385 Nov 1st, 2020 12:00AM Open Open Upserve Providence, RI Great people Across all departments, people are great to work with Not really a con, but if you are not able to quickly change directions you’ll never survive 1.0 POSITIVE 1.0 APPROVE 1.0 5.0 4.0 5.0 4.0 3.0 5.0 5.0 722385 Open 0.0 [] REGULAR No Yes 2.0 Nov 2nd, 2020 11:19AM Jun 30th, 2021 06:31PM Upserve

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