Indeed Profile Reviews

Track Voxpro reviews on Indeed to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Nov 26th, 2020 12:00AM Open Open Open Voxpro Airbnb customer service Cork IRL Terrible support from Managers and the shifts were unrealistic If you call in sick expect to be put on extra shifts when you come back. You can also expect to be working through public holidays as you will more than likely not get them off, they don’t make you aware of this in the contract. Training is awful, it’s for a duration of two weeks and at the end of it you are still none the wiser about what you will actually be doing. It’s good as a stepping stone if you have no previous experience but I wouldn’t recommend staying more than a few months as it will take a toll on you. No pros to the job No support 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Feb 3rd, 2021 10:33AM Mar 20th, 2021 01:06PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Nov 26th, 2020 12:00AM Open Open Open Voxpro Customer Service & Technical Support Specialist Cork IRL Fast paced dynamic work place Very busy, wry dynamic, very fast paced working environment. Good Management and fast track promotion possibilities for the ambitious types. Overall very impressive organisation. Good benefits 0.0 0.0 5.0 5.0 5.0 5.0 5.0 5.0 Feb 3rd, 2021 10:33AM Mar 20th, 2021 01:06PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Sep 14th, 2020 12:00AM Open Open Open Voxpro Costumer service Cork IRL They dont follow the process I was working there for 6 months and they make mistakes every month with salary,they force you take pto for change between departaments,they fired you without any information and not possible of appeal,if your manager want you out of the company have all the rights for fire you without explain and they dont give you any documentation,they have issues in the system and you cant access to your work and they discount you the day from your salary for something lime is not your fault All 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Feb 3rd, 2021 10:33AM Mar 19th, 2021 08:02PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Aug 27th, 2020 12:00AM Open Open Open Voxpro Customer Service Cork IRL Wouldn't recommend to a friend, only work here if you're desperate I'll start with the positives, because they are much shorter: Voxpro is a company full of people from many different countries and backgrounds, which makes for an interesting work environment. You will hear many different languages around you every day, and if you're a recent arrival to Ireland it is not a bad place to start and get your feet wet. Now for the negatives - Like any large company, your experience depends heavily on your management team, which in my experience and in the experience of many friends and acquaintances who worked there, leaves a lot to be desired. Rather than hire qualified people, Voxpro takes those who have been with the company for years and stuffs them into manager roles. Most of them are NOT manager material, and this leads to frustration and a real lack of morale. Voxpro could also care less about your work life balance. Shifts constantly change every week, at least within Airbnb, and targets that are completely unrealistic. Honestly it seems like more work to have people working different shifts every week. Why don't they just give everyone the same shift? Would make more sense to have people start on the night shift and then slowly have more preferences based on seniority. I've seen a lot of smart people work here and become disillusioned really quickly. It's not hard to become bitter when you make minimum wage working for a work a company that rewards brown nosers and squashes independent thought. multicultural environment, nice people unrealistic targets, shift work, low wages, no real career progression, fakeness and inauthenticity of mid and upper level management 0.0 0.0 2.0 2.0 1.0 2.0 1.0 1.0 Feb 3rd, 2021 10:33AM Mar 20th, 2021 03:55PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Aug 10th, 2020 12:00AM Open Open Open Voxpro Technical Support Specialist for TELUS Dublin IRL Not bad This place is not for the long stay if you don't progress. Get the experience and run. This will mess up with your sleep schedule and worst of all, with your social life. People forget how valuable the time after work spent with your significant others is and you get none with the late shifts.Basically when you're scheduled to work that is all there is - work. Just work 4/7 days/week. Chilled atmosphere Work times on most contracts is horrible 0.0 0.0 4.0 1.0 4.0 3.0 3.0 2.0 Feb 3rd, 2021 10:33AM Mar 20th, 2021 03:57PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Jul 12th, 2020 12:00AM Open Open Open Voxpro Senior Virtual Advisor Folsom, CA USA Great place to work I work at Voxpro more than two years and all this years were fully beneficial for me. I always had opportunity to learn, get help and grow in my profession. 0.0 0.0 5.0 5.0 5.0 5.0 5.0 5.0 Feb 3rd, 2021 10:33AM Mar 19th, 2021 08:04PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Jul 9th, 2020 12:00AM Open Open Open Voxpro Risk Review Support Agent Folsom, CA USA Fun workplace They do so much to keep people interested and excited for work. There’s many events, clubs and free food! Potlucks are frequent. There are some cliques, it’s similar to high school but you’ll be fine if you stay away from drama. There’s a bunch of workers there so it’s bound to happen. I got paid $16 an hour, shifts are always changing. Since I had good numbers, my schedule was always Monday-Friday but that building is open on weekends as well. Events, benefits, free food, sense of belonging Managers have favorites, hard to get promoted 0.0 0.0 4.0 5.0 5.0 4.0 4.0 4.0 Feb 3rd, 2021 10:33AM Mar 19th, 2021 08:04PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Jul 7th, 2020 12:00AM Open Open Open Voxpro Team Product Specialist Cork IRL Management demands more than it offers Voxpro is a chaotic work enviroment with no reliable management structure who demands much and offers little to its employees. No true progression as cliques are rampant. Management views workers as disposable due to nature of call center work. 0.0 0.0 2.0 2.0 2.0 2.0 2.0 2.0 Feb 3rd, 2021 10:33AM Mar 19th, 2021 08:04PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Jun 20th, 2020 12:00AM Open Open Open Voxpro Dipendente a tempo indeterminato Irlanda ambiente di lavoro stimolante e giovanile Mi sono trovato benissimo, ho conosciuto molte persone interessanti. il lavoro era molto sostenibile e con pochissimo stress si raggiungeva l'obiettivi richiesti. nella mensa si mangiava bene con prezzi ridotti 0.0 0.0 5.0 5.0 5.0 5.0 4.0 4.0 Feb 3rd, 2021 10:33AM Mar 19th, 2021 08:06PM Voxpro
private:voxpro https://www.indeed.com/cmp/voxpro/reviews Jun 4th, 2020 12:00AM Open Open Open Voxpro CX Specialist for Airbnb Cork IRL Stressful This was the worst job I ever had. The stress was constant. The work life balance was extremely poor. The work itself was very demanding and unrewarding. The targets often felt unreachable. Even when reached there was a constant pressure for more. Only one of my original starting group changed positions while working here and even at that it was a lateral move. The chance to progress within the company was always dangled in front of you from day one, but those opportunities never seemed to come around. There never seemed to be any good news in this place. In the end after a year and a half there, I left this job without a new job to go to. I just couldn't stand it any more. 0.0 0.0 2.0 1.0 2.0 1.0 2.0 2.0 Feb 3rd, 2021 10:33AM Mar 19th, 2021 08:08PM Voxpro

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