|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
May 10th, 2021 12:00AM
|
Open
|
Open
|
Wazoku
|
Customer Success Manager (CSM)
|
London, England, England
|
|
Good company to work for with some kinks to iron out
|
|
- Generally pretty friendly people
- Quarterly socials (and often-arranged casual drinks) allow you to feel like you fit in pretty quickly
- Software has a low entry bar and is quick to learn
- Good client base with big brands
|
- Management can be very hit and miss. Some teams have great managers (like CS!) others have people promoted for longevity rather than people skills, and it can show (too often it shows publically).
- Unless you leave after your annual bonus is paid (usually May/June), then regardless of whether you worked for the entire bonus period (calculated FY (April- EOMarch)), you won't see any of the bonus which can feel quite disrespectful.
- Some bad apples whose behaviour is ignored or overlooked
|
|
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
4.0
|
3.0
|
3.0
|
3.0
|
3.0
|
|
971160
|
Open
|
- A stronger and more formalised escalation path for e.g. grievances
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Mar 4th, 2021 12:00AM
|
Open
|
Open
|
Wazoku
|
Customer Success Manager
|
London, England, England
|
|
Good business that is going places
|
|
Some really talented inspiring leaders that are super hands on and you can learn loads from.
Good people and culture- you spend more time with colleagues than anyone else, the people working within Wazoku are a genuinely great bunch.
Transparent founder who is super honest about what is going in within the upper echelons of the business.
A good product, with clear intentions to further grow through smart acquistions Wazoku can become the market leader in its field
|
Product and the client facing side of the business could sometimes work more collaboratively.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
4.0
|
|
971160
|
Open
|
There will come a time soon when the company needs to decide very clearly what it wants to position itself as- saas/consultancy etc. This is key in how the business can differentiate from competitors going forward.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Jan 27th, 2021 12:00AM
|
Open
|
Open
|
Wazoku
|
Developer
|
Bristol, England, England
|
|
Great Company to grow as a developer
|
|
Good mentoring, friendly office and free breakfast
|
Hectic product strategy from upper management.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
3.0
|
4.0
|
2.0
|
3.0
|
|
971160
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Jan 4th, 2021 12:00AM
|
Open
|
Open
|
Wazoku
|
CEO-Founder
|
|
|
Great place to work
|
|
Lots of autonomy, strong culture, commitment to attract, develop and retain staff.
|
Can be intense work at times as is typical in a high growth business
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
971160
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Aug 12th, 2020 12:00AM
|
Open
|
Open
|
Wazoku
|
UI Developer
|
Bristol, England, England
|
|
A great company to be part of
|
|
Great culture at London office
Open and transparent CEO
Decent pay
Some great staff to teamwork with
|
On its way to becoming more corporate
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
4.0
|
5.0
|
3.0
|
5.0
|
4.0
|
|
971160
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Dec 20th, 2019 12:00AM
|
Open
|
Open
|
Wazoku
|
Head of Customer Excellence
|
London, England, England
|
|
Great place to work with plenty of career opportunities
|
|
An open workplace which encourages collaboration between teams. This allows you to drive personal/career development in the direction you want. Wazoku strongly encourages internal promotion when appropriate. Great people!
|
Fast paced environment with a work hard play hard attitude means that Wazoku may not be for everyone.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
|
971160
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Aug 21st, 2019 12:00AM
|
Open
|
Open
|
Wazoku
|
QA Analyst
|
London, England, England
|
|
Friendly and supportive environment to work!
|
|
- The platform itself is a benefit as you learn more in the world of innovation and how our clients use it (through Lunch & Learns)
- The whole company is friendly and I find that I liase with different teams on a daily basis
- Encouragement of training and certification is supported, allowing employees to establish themselves further in their roles
- Fast paced enviroment for those who like to be kept on their toes
- The whole company feels like a family
- Benefits like mental health workshops and work from home if necessary
- Free breakfast and snacks provided
- Management is very supportive
- Support in keeping a healthy balance of work/life
|
- As it is a fast paced environment, you'd have to be willing learner to stay on track
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
971160
|
Open
|
To be honest, management keeps everyone informed on a regular basis and seems to only be improving more as time goes by. There is somewhat of a s structure to everything taking place within the company, allowing all employee to be aware of any changes taking place. Keep up the good work!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Jul 18th, 2019 12:00AM
|
Open
|
Open
|
Wazoku
|
QA Analyst
|
London, England, England
|
|
Okay place to work
|
|
Friendly atmosphere, small open plan office which helps communication, free breakfast and snacks, occasional learning lunches with food provided.
|
They removed a lot of benefits, no flexible hours, no scheduled remote working, no short/extended lunches and leaving late or early. They started tracking our work by asking us to fill in timesheets of what we spent our time on each day. 9-6 working day.
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
4.0
|
|
971160
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
Jul 16th, 2019 12:00AM
|
Open
|
Open
|
Wazoku
|
|
|
|
Good work life balance
|
|
Good work life balance
Open to listening to and implementing employee ideas
Fun place to work
|
Cannot think of any cons
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
971160
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|
|
private:wazoku
|
https://www.glassdoor.com?employer_id=971160
|
May 23rd, 2019 12:00AM
|
Open
|
Open
|
Wazoku
|
Customer Experience Manager
|
London, England, England
|
|
Well positioned company in a very interesting industry
|
|
- Relaxed culture, friendly, welcoming, collaborative, fun, sociable, open to new ideas.
If you are a young self-starter who wants to learn a lot from a really interesting company in a fast-growing industry then Wazoku is the place for you.
|
- Autocratic, lack of personal responsibility/ accountability, lack of individual customer focus.
If you are a person who needs structure, process and a clear progression path then Wazoku might be too younger organisation for you.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
5.0
|
4.0
|
3.0
|
3.0
|
3.0
|
|
971160
|
Open
|
- Targets/ OKRs: In order to get everyone in the organisation moving in the same direction and helping Wazoku achieve its long-term goals, formal targets/OKRs are needed for every individual. Be transparent with your company's objectives and bake them into team and personal targets, meaning that everyone is moving in the same direction towards the collective goal.
- Values: It was great that Management has set Wazoku values. The key next step is to get these ingrained into everyone's daily lives at Wazoku. A formal way to do this is to bake them into everyone's targets so people have to demonstrate each quarter for example, how they have been Customer Focused. A more informal way would be to have visual cues around the office on posters or merchandise etc. The people who have demonstrated the most can then be recognised at the Wazies each year.
- Culture: Wazoku has a very relaxed culture which has it's positives and negatives. I have previously worked in more pressured and structured work environments so this experience means I can be more self sufficient in a relaxed culture. However, a lot of young people join Wazoku, often as their first real job. For these people I think a more structured culture where they are accountable for their actions, rewarded with responsibility/ exposure and given a more defined development plan, will help develop people faster so they can help you grow.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 11th, 2021 06:41PM
|
May 11th, 2021 06:41PM
|
Wazoku
|
|
|