|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Mar 22nd, 2021 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Logistics
|
|
|
The Best
|
|
Amazing people, great atmosphere, pleasure working there.
|
Loved my time there. Nothing bad to say
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
0.0
|
5.0
|
5.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
0.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Feb 10th, 2021 12:00AM
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Open
|
Open
|
Westcoast Connection
|
WCC
|
|
|
Great place to work!
|
|
great community and great coworkers
|
i have nothing negative to say about this company
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Dec 21st, 2020 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Program Director
|
Toronto, ON
|
|
Some of my best summers
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|
Working for a company that is so supportive of their staff is incredible. You’re on these programs working a lot with little to no free time but the support you receive makes it all worth it. Meeting amazing teenagers along the way makes for a great summer. You’ll get a great mix of teenagers that can range in personality but the relationships you can build with them can be long and meaningful if you put in the effort to get to know them. You get to see many different beautiful places that make this job all worth it.
|
Very busy schedule with little free time but in the end it is all worth it.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
4.0
|
5.0
|
4.0
|
5.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
6.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Dec 21st, 2020 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Trip Director
|
|
|
Incredible Work Opportunity
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|
WCC is an incredible company to work for in many ways. They truly value and care about their staff and do everything possible to make you feel apart of the family. Every year an intensive training weekend is provided to not only prepare you for you summer adventure but also to bond and meet many different people. I look forward to these weekends every year and they are truly a highlight of my year, filled with lots of learning and fun. Being a trip director or trip leader you get to experience your summer trip with your fellow staff and all of the trip members. Travelling to different places and creating bonds with all of the participants, providing them the best summer, I make sure to be able to come back to WCC year after year! No better way to spend my summer making connections that last way beyond the summer months.
|
Days are long are often tiring- because they are filled with lots of fun and activities throughout, you have to be prepared for this!
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1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
6.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Dec 2nd, 2020 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Trip Director
|
|
|
I've had nightmares about this experience for months. AVOID.
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|
Traveling. This is cool, but don't be fooled- there are better ways to travel and be paid than by working with Westcoast.
Many of the Trip Directors are genuinely the nicest people. They're teachers and coaches, for the most part, and really care.
|
Bad pay. Which makes it so only those who come from rich families and can afford to not make money in the summer can be on staff. Result? Very privileged staff, in general. Which brings us to the next point: this is not a diverse community. Opinions and experiences that are different from those of the 'Westcoast Mainstream' (read: rich, white) are not really wanted. Feedback on how to improve the company or operations (beyond 'let's do a training on diversity') is also not welcome.
Everything will be your fault. Everything. A kid had a bad day because it rained and their jacket got wet? It's your fault. Expect to hear about it. Someone's food didn't taste quite right? Also your fault. Someone gets hurt and you take them to the hospital and sort out insurance details, and make sure they're taken care of? It's your fault and you're a bad staff member.
The hardest part is having to standby and not intervene when students are getting out of hand. If they're rude to waiters at restaurants, you need to keep your mouth shut. If they're bullying each other on social media, you can't say anything. I had several kids come to me in tears because they were bullied, some wanted to leave the trip early, but I couldn't address the bully, because I didn't see it happen, and a victim's statement is not 'proof'. The company is most concerned with the interests of very rich parents. The parents are always right, the staff is always wrong.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
1.0
|
|
724964
|
Open
|
Pay staff more & diversify the staff. Listen to staff when they say something is wrong. Trust the people you hire; they're on the ground with the students and doing their best. Be ready to say no to parents. The 'code of conduct' is good only in so much as it's respected and upheld. If a kid is awful, they need to go home.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Hiring and Training", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2931422, "responseDateTime": "2021-01-07T07:20:56.783", "translationMethod": null, "response": "Thank you for taking the time to reflect on your most recent experience with us and for writing a review. We are sorry to hear that you feel that you didn't receive the same experience in your most recent summer compared to your first summer. We truly strive to create positive experiences for our staff as we recognize that is the key to providing positive experiences for our client students. Annually over 85% of staff return to the Program Director position just like yourself. This retention suggests most are quite pleased and as you mention, we do hire some incredible, caring, and selfless individuals. As you may not be aware, we have created a Diversity & Inclusion Task Force and one of our goals is to recruit and provide this unique employment opportunity to BIPOC and other communities as well. In addition, we have implemented monthly workshops for our full-time staff related to the many areas of diversity and will continue to provide workshops for our summer staff training as well. We are glad our goals are in-line with yours. As you may recall from our intensive training weekends and the review of our policies, we do not tolerate any form of bullying and agree that such behavior that you describe is unacceptable on our programs. Having facts, proof, and testimonials is definitely something that we ask of our staff to ensure that information is used to make the best decision for the individual and the group as a whole. Again, we are sorry that you are upset about your most recent experience and are happy to speak with you directly to learn more and in turn provide you with any additional details. Our door is always open, please give us a call.", "responseOriginal": null, "countNotHelpful": 0}]
|
CONTRACT
|
No
|
No
|
|
2.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Dec 2nd, 2020 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Trip Director
|
|
|
Facade of smiles and rainbows, but money and the rich clientele is all that matters
|
|
Ability to travel, and have some fun times on your trip with your staff
|
As a trip director, you will be thrown under the bus at the first opportunity. The company talks a big game about supporting its staff, but will only do so if it does not hurt their bottom line. The incredibly wealthy clientele and their networks comes first, second, third and fourth. Blame will always be placed on summer staff, because summer staff are disposable, even as your job is extremely time consuming, detailed, and difficult. You will be expected to cater to the trip members and their parents' every whim. The pay is extremely low, and salary structure has not changed since salaries were dropped due to the 2008 recession.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
1.0
|
2.0
|
3.0
|
1.0
|
2.0
|
|
724964
|
Open
|
I am 100% sure, based on conversations I've had with management, that they would smile, say they hear my feedback, then either do nothing or laugh and say that they know better.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Director of Hiring and Training", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2931424, "responseDateTime": "2021-01-07T07:22:55.753", "translationMethod": null, "response": "We are sorry to hear that you feel this way and that you didn't receive the same experience in your most recent summer compared to the multiple summers prior. As you know from your summers with us, we truly strive to create positive experiences for our staff as we recognize that is the key to providing positive experiences for our client students. With most of our annual growth from word-of-mouth, we like to think we must be doing something right with both teen participants and with staff. Annually over 85% of staff return to the Program Director position just like yourself. This retention suggests most are quite pleased. With that said, there are some summers that may be more challenging for staff for various reasons (i.e. the group of students, the itinerary, the preparations - just to name a few). We advertise on our website that these are demanding positions and reinforce the intensity of the position along with the compensation and what is included (flights, meals, lodging, recreation, etc.) in the hiring process. We regret you feel that you weren\u2019t supported through the various venues we have available to our staff (i.e. local visits, 24/7 direct contact to our director team and communication center, etc.). As you are aware, we seek feedback from many groups and in many forms - from participants, from parents, from staff. For staff specifically, we survey every staff at the end of the summer in writing as well as set up a phone call with every staff to discuss their survey and feedback. From there, we assess the feedback and look for trends and see what viable changes are possible. We are sorry that you are upset about your most recent experience and are happy to speak with you directly to learn more and in turn provide you with any additional details. Our door is always open, please give us a call.", "responseOriginal": null, "countNotHelpful": 0}]
|
CONTRACT
|
No
|
No
|
|
6.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Sep 2nd, 2020 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Planner
|
|
|
Great organization built by people who really care about the trips and the experience they are offering.
|
|
Great colleagues, travel literally and from the office as you create trips
|
Summer schedule is very hectic
|
1.0
|
POSITIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Jul 27th, 2020 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Marketing
|
|
|
Great culture and opportunity to learn
|
|
amazing culture, starting from the CEO
small company, so you can take initiative on a lot of projects
|
slow to adopt new tech, and slow to change, which can be frustrating
|
1.0
|
POSITIVE
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Jun 27th, 2020 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
Program Leader
|
|
|
Fun, rewarding summer job
|
|
- Opportunity to travel all around the world with incredible groups
- Form connections with colleagues and group members
- Fun and flexible!
|
- You don’t find out trip placement until May, so you need to be extremely flexible with dates
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
4.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|
|
private:westcoastconnection-2
|
https://www.glassdoor.com?employer_id=724964
|
Nov 12th, 2019 12:00AM
|
Open
|
Open
|
Westcoast Connection
|
|
|
|
Tour Director
|
|
- You get to meet and work with people from around the world
- There is a passion for travel
- Employer has your back
|
- Not for everyone because of long work hours
- Low pay but you get to go and work in these amazing countries and create amazing experiences with your groups
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
3.0
|
5.0
|
5.0
|
3.0
|
5.0
|
|
724964
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
0.0
|
|
|
|
May 11th, 2021 08:40PM
|
May 11th, 2021 08:40PM
|
Westcoast Connection
|
|
Travel & Leisure
|