|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Apr 8th, 2021 12:00AM
|
Open
|
Open
|
wikiHow
|
Editing Fellow
|
New York, NY
|
|
Fantastic place for writers
|
|
These are the nicest people I've ever worked with. Their head of content is unbelievable: kind, warm, funny, smart, an incredible writer herself, gives great feedback. I grew more as a writer there than I did in all my other gigs combined.
|
I left for a higher-paying job. Rates for editing fellows are on the low side.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
5.0
|
5.0
|
2.0
|
2.0
|
5.0
|
|
765315
|
Open
|
Increase the hourly rates for fellows and keep the amazing content team!
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Jan 17th, 2021 12:00AM
|
Open
|
Open
|
wikiHow
|
Project Manager
|
|
|
Great for generalists, but lacking in giving feedback for growth.
|
|
- People management growth: through various projects, I have directly managed the performance of multiple contractors and editors which is a valuable social-emotional skill entry-level jobs do not easily provide. Furthermore, skills learned such as project coordination, operations management, and data analysis are wonderful skills for generalists and new grads who are shaping their careers.
- Ever-changing product with a good social mission: wikiHow embodies the concept of Kaizen - consistently attempting to improve and experiment with our content's performance. This allows for new projects to be developed (and scrapped) quickly with an agile mindset. However, this can be a con for those who are uncomfortable with high investment + high project turnover and want a more structured role.
- Emphasis on a ~ 9-6 work/life balance, especially as many older employees have families and kids. High work output is expected, but taking care of your mental health is prioritized further.
- Access to leadership. Due to the small size of our company, our CEO and COO play a large part in helping develop projects from both the high-level of project innovation and the granular level of project tracking and meetings.
- The privilege to continue to have a decent-paying job not affected largely by Covid.
|
- Lack of a strong feedback review structure for growth. Those coming in should build the confidence to be vocal to our CEO about what they are interested in working on and/or want to work towards as they juggle multiple projects. While there are now frequent Google Form check-ins during Covid, they are mostly geared to a "what are you working on" without much follow-up or assumed intent. Furthermore, due to the flat structure of the company, the small size of the company, the intentional blurred lines in teams/roles, and the lack of a dedicated human resources professional/team, there is no formal mentorship or "direct" management system to provide consistent job feedback and guidance that is crucial for starting one's professional career. This could be a factor (among others) affecting a somewhat high turnover of new-grad employees that affects my morale.
- Lack of perks, especially social. While "perks" has transformed in definition due to Covid, the company does not have a wide array of perks found in innovative tech companies I could see my coworkers at if they weren't here. Outside of covered medical/dental insurance, 401k matching after one year, basic PTO, and the occasional (~ once every month or two) social activity, there is a lack of (a) social bonding events due to the strong emphasis on keeping a ~ 9-6 work/life balance and lack of a dedicated individual to build such events and (b) provided in-office food pre-Covid besides a minimal amount of snacks/tea/coffee. Due to the small size of the company and the lack of social opportunities, it's hard to develop strong friendships with my coworkers without going out of my way (outside of work or feeling "odd" to stop work) to do so.
- Lack of financial transparency. Our company does not usually share information regarding topics such as revenue outside of occasional traffic performance updates. Assuming that this is to allow us to focus on the social mission, this affects growing my project financial management skills as I often have no idea what the budget(s) is for my projects while I turn a blind eye paying contractors/editors while also being told to be picky about using paid tools. This causes slight concern and curiosity for our company's financial health.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
4.0
|
3.0
|
4.0
|
3.0
|
4.0
|
|
765315
|
Open
|
Reconsider how we use (or don't use) Scrum/Google Form Check-ins to track performance + dedicate more time and space for social bonding within work instead of outside of work, which is critical during Covid when work is one of the only major sources of socialization for our lives.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Jan 6th, 2021 12:00AM
|
Open
|
Open
|
wikiHow
|
Project Manager
|
Palo Alto, CA
|
|
A wonderful job for recent graduates
|
|
Great hours, responsive management, opportunities for creativity if you push for them
|
No formal hierarchy, high project turnover
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
765315
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Jan 5th, 2021 12:00AM
|
Open
|
Open
|
wikiHow
|
Marketing
|
|
|
A great place to grow
|
|
I was formerly an employee at wikiHow and recently returned to take on a new role. I came back for so many reasons, but more than anything I love the people I work with, and the fact that we can make such a big difference with the work we do. The team is amazing, yet there is also a lot of opportunity to make an impact as an individual contributor. There is no end to the opportunities for growth here!
|
Things can move pretty fast at wikiHow; we could always use more updates to the whole team on the cool new projects evolving!
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
0.0
|
0.0
|
|
765315
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Oct 7th, 2020 12:00AM
|
Open
|
Open
|
wikiHow
|
Project Manager
|
|
|
Great place to grow
|
|
wikiHow's values are evident throughout all aspects of the workplace - the company's mission, products, employee culture, and management all center on respect, collaboration, and growth. wikiHow has a down to earth work environment where the majority of the employees are passionate about the product's ability to educate and help its users. The mission is clearly a driving force for employees' enthusiasm for their work.
One of the main pros of working at wikiHow, which I experienced myself and watched other co-workers experience as well, is the opportunity for personal and career growth. Because the team size is small, there is a lot of ownership and flexibility for most (if not all) roles. Many of my co-workers and teammates pitched new ideas and launched new products in much less time than it would have taken at a larger, more inflexible company.
Management is very open to feedback. Our CEO listened carefully when I expressed my personal career goals and helped me set learning objectives during my time at wikiHow. I also felt comfortable giving criticism to management and felt that it was well received and that I could participate in improving areas of the company that I cared about.
|
Everyone's different, but wikiHow is not likely a great place for employees who need the level of structure that you'd find at a larger company. Roles are not traditional like you would find at a larger company either. It's a small company with a huge product, so there is never a shortage of things to do. That's not necessarily a con, but those who do not advocate for themselves are probably less likely to be happy at wikiHow.
|
|
|
|
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
765315
|
Open
|
Nothing I didn't express during my time at wikiHow - mainly, add more diversity to the team and hire from a more varied candidate pool.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Oct 6th, 2020 12:00AM
|
Open
|
Open
|
wikiHow
|
Article Writer
|
Los Angeles, CA
|
|
Not worth the time
|
|
Endless work for those who want to write random articles
|
Low low pay for too much work
|
|
|
|
|
|
|
1.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
765315
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Aug 14th, 2020 12:00AM
|
Open
|
Open
|
wikiHow
|
Project Manager
|
|
|
Could be great but just isn't.
|
|
The mission is admirable. Almost everyone is kind. If you take the typical entry level PM position you'll learn some valuable skills and have a respectable line for your resume.
|
The pay is not okay. They will say it is competitive and based on market research but it isn't and you should prepare to be very poor. They also say they value work life balance but they do not. You will have to work very hard over very long days and a lot of that work will be wasted because projects and priorities change at lightning speed and they aren't clear about what they want. The CEO seems to have good intentions but does not want disagreement and makes reactive decisions. You probably won't ever be able to truly own a project or make independent decisions. The people who survive there long term seem to do that by working themselves to death and giving up on any hope of truly owning their projects without intense micromanagement. Newer people mostly feel bad for them and feel like they can't complain very much about their own issues with low pay or heavy workloads because there are always 3 or 4 people who clearly have it much worse. People who can't or won't deal with that don't stay longer than a year or 2 on average. And that may be part of their overall plan. People leave and are replaced with new Stanford grads who will accept the pay and may not realize how comparatively sad the benefits and perks really are.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
5.0
|
2.0
|
2.0
|
2.0
|
2.0
|
1.0
|
2.0
|
|
765315
|
Open
|
Stop doing creative math to show that salaries are competitive and just increase pay across the board for everyone. People know that the company could afford that but chooses not to. Do anything in your power to lighten workloads. Trust your employees to run their projects and do what you hired them to do. So much incredible talent comes through the company and then either gets pushed and pressured and micromanaged into oblivion or leaves.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Aug 11th, 2020 12:00AM
|
Open
|
Open
|
wikiHow
|
|
|
|
Not all that glitters is gold
|
|
Coworkers are usually very nice
|
After some time away and perspective on the company, I now realize how toxic it is. The work is soul crushing and absolutely not mission driven. The company was, at the time, only Stanford alumni and there was no diversity at the company. You will never be encouraged to disagree with the CEO who is very controlling of everyone around them. wikiHow is ultimately a glorified content farm. Most people leave after 2ish years and the company was constantly hemorrhaging talent and hiring new college grads in their place, undoubtedly because they say yes to the low pay and faux benefits. Once they realized that the crazy amount of work is not worth the low pay and lack of opportunities to advance, they left, which created quiet whispers and accusations that you too might be leaving. I was using PTO for a personal day shortly after many people had left and was interrogated and asked if I was searching for another position. I wish I had been, but I truly was just taking a day off. Upon leaving, management listened to my many concerns in an exit discussion and subsequently asked me to leave a positive Glassdoor review. I was so taken aback and it became clear that they listened to nothing I said.
I have stayed in touch with some current employees and it seems that not much has changed. This is all so sad particularly because wikiHow seems like a great place on the outside.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
6.0
|
1.0
|
2.0
|
2.0
|
1.0
|
1.0
|
2.0
|
|
765315
|
Open
|
Take better care of your employees by increasing benefits, pay and general respect
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Jun 26th, 2020 12:00AM
|
Open
|
Open
|
wikiHow
|
Data Analyst
|
Palo Alto, CA
|
|
fun, unique small company
|
|
There are people who care about you/want what's best, innovation at an older (~15 years) company, Strong management, fun coworkers
|
remote work can be challenging
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
765315
|
Open
|
none
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|
|
private:wikihow
|
https://www.glassdoor.com?employer_id=765315
|
Jan 16th, 2020 12:00AM
|
Open
|
Open
|
wikiHow
|
Product Manager
|
Palo Alto, CA
|
|
Unique company with outstanding culture
|
|
I think wikiHow is a great company to work for in many ways, but the standout factor in my opinion is the culture of respect for people, both employees and users. The whole company, including upper management, exudes good intentions with every action and decision. It's a culture that doesn't shy away from the human side of business, which makes a lot of sense for a company founded on the mission of helping people learn.
Another standout quality is the team this culture has attracted. I've worked at several tech companies in the bay and wikiHow has by far the highest percentage of smart, effective, kind employees I've ever seen.
wikiHow's approach to product and engineering is refreshingly flexible, experimental, and iterative. I learned a lot of valuable lessons about how to move projects forward in the messy real world while working there. It's also very hands-on, which is fun if you like to wear many hats and practice a range of skills on a regular basis.
In my role at least, work/life balance was respected, with a focus on efficiency and impact rather than excessive hours spent in the office. I actually appreciated the lack of traditional perks like catered dinners (most people leave early enough to eat at home) and free junk food (there's an organic veggie garden in the back yard).
I left wikiHow to pursue a different path for reasons completely unrelated to the company. In fact, the hardest thing about that decision was leaving such a unique work environment.
|
For me the pros far outweighed any cons. But, I will mention a few things that potential employees might want to be aware of, because I think getting the right fit is even more essential at wikiHow than at many companies.
Things move fast and sometimes goals or projects change quickly, which can be frustrating, but at least it's typically handled with empathy. Since the company is small, a traditional career path of managing a large team isn't really on the table for some roles. However, career advancement in other ways is possible and encouraged. Finally, if you need a lot of process and structure, you might struggle to be effective within wikiHow's fluid environment.
But, these all come with the territory of a small, flexible, innovative company that is doing things its own way. I wouldn't trade the positive side of that in order to change any of these.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
|
765315
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
May 12th, 2021 03:34PM
|
May 12th, 2021 03:34PM
|
wikiHow
|
|
|