private:xacttelesolutions
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https://www.glassdoor.com?employer_id=480303
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Aug 19th, 2020 12:00AM
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Open
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Open
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Xact TeleSolutions
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Orlando, FL
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Great Company to work for
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Great team to work with. Schedules at awesome. You are on a fixed scheduled. You work with Multiple clients. Overall Xact is a great Company, YOU do get PTO, and Insurance, and other benefits
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Don't like the every other Sat & Sunday you have to work.I wish they would add 401K to their already excellent benefits. I wish it could be bi -weekly, you get paid on the 1st and 17th of each month
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1.0
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POSITIVE
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1.0
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POSITIVE
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1.0
|
APPROVE
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0.0
|
5.0
|
4.0
|
5.0
|
5.0
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4.0
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5.0
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480303
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Open
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NA
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0.0
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[]
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REGULAR
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No
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Yes
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6.0
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May 12th, 2021 07:43PM
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May 12th, 2021 07:43PM
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Xact TeleSolutions
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private:xacttelesolutions
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https://www.glassdoor.com?employer_id=480303
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Jun 22nd, 2020 12:00AM
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Open
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Open
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Xact TeleSolutions
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Customer Service Agent
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Orlando, FL
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Great opportunity.
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Great company values, a very diverse and fun job
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There is no con's to the job.
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1.0
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POSITIVE
|
1.0
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POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
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5.0
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5.0
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480303
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Open
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Incentive's
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0.0
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[]
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REGULAR
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No
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Yes
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0.0
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|
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May 12th, 2021 07:43PM
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May 12th, 2021 07:43PM
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Xact TeleSolutions
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|
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private:xacttelesolutions
|
https://www.glassdoor.com?employer_id=480303
|
Jun 13th, 2020 12:00AM
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Open
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Open
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Xact TeleSolutions
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Ops Manager
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Great Company
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Flexible, understand and family work life balance. You have a great opportunity for advancement and there is a variety of work to keep your mind occupied and challenged.
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I do not have any cons.
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1.0
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POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
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5.0
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5.0
|
5.0
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4.0
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5.0
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480303
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Open
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Thank you for always keeping an open line of communication with all employees.
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0.0
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[]
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REGULAR
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No
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Yes
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9.0
|
|
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May 12th, 2021 07:43PM
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May 12th, 2021 07:43PM
|
Xact TeleSolutions
|
|
|
private:xacttelesolutions
|
https://www.glassdoor.com?employer_id=480303
|
Jun 13th, 2020 12:00AM
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Open
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Open
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Xact TeleSolutions
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Account Manager
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Like a Family
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Working for XACT is like working for a family company.
Running and maintaining a small business is hard work and we have struggled to say the least ... with scars to prove it. But we keep going and we never lose; we win or we learn.
Even at XACT’s most challenging times, the management team has always made decisions with the employee in mind first and foremost. I can testify to that.
XACT took a chance on a poor kid from Baltimore, taught and mentored me, made it OK to mess up just so long as I learned — and I am so grateful for that.
We have come a long way. Thank you.
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Small business isn’t easy or convenient. There’s no big corporation backing you up or helping to keep the lights on. It takes grit and determination and making tough calls ... sometimes even with very few options.
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1.0
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POSITIVE
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0.0
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NEUTRAL
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1.0
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APPROVE
|
1.0
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5.0
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4.0
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5.0
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5.0
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4.0
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5.0
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480303
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Open
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Keep pushing to be better and never lose your sense of wonder and imagination. Cynicism is a path well traveled. It’s easy. It’s sometimes very comfortable.
Persistent optimism and action will win the day.
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0.0
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[]
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REGULAR
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No
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Yes
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20.0
|
|
|
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May 12th, 2021 07:43PM
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May 12th, 2021 07:43PM
|
Xact TeleSolutions
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|
|
private:xacttelesolutions
|
https://www.glassdoor.com?employer_id=480303
|
Oct 13th, 2018 12:00AM
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Open
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Open
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Xact TeleSolutions
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Customer Service Representative
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Unity, ME
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People of Color this is not for you
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The hours were ok and the money but that was it!
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If you are a person of color you need to stay away!!! You have treated much differently then the little company click that goes on there. If you are not interested and there just to do your job then don't make one small mistake because you will be treated like an outcast but when whites make mistakes you get a pass. Unfair practices and the ladies of training and mngtmt need to be ashamed of themselves for treating co-workers that way.
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-1.0
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NEGATIVE
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0.0
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NEUTRAL
|
1.0
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APPROVE
|
3.0
|
2.0
|
2.0
|
1.0
|
3.0
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4.0
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2.0
|
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480303
|
Open
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Wake up!
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0.0
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[]
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REGULAR
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No
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No
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4.0
|
|
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May 12th, 2021 07:43PM
|
May 12th, 2021 07:43PM
|
Xact TeleSolutions
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|
|
private:xacttelesolutions
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https://www.glassdoor.com?employer_id=480303
|
Oct 18th, 2016 12:00AM
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Open
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Open
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Xact TeleSolutions
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Work At Home Customer Service Representative
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Englewood, CO
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Great Place to Work
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Ton of resources and chat help when ever you need it. Staff is warm and welcomes into the Xact family.
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To many client (companies) to take call for, and can get a bit overwhelming at times.
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1.0
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POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
4.0
|
4.0
|
5.0
|
4.0
|
4.0
|
4.0
|
|
480303
|
Open
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No advice at this time.
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0.0
|
[]
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No
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No
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0.0
|
|
|
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May 12th, 2021 07:43PM
|
May 12th, 2021 07:43PM
|
Xact TeleSolutions
|
|
|
private:xacttelesolutions
|
https://www.glassdoor.com?employer_id=480303
|
Mar 22nd, 2016 12:00AM
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Open
|
Open
|
Xact TeleSolutions
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|
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Operations Manager
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Xact is a great company to work for. The management team promotes growth and opportunity. The CEO has an open door policy and Everyone is always willing and able to give you a hand with whatever task you need to accomplish. A diverse clientele to fit anyone's needs. This is the best work-at-home company you would ever work for.
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No cons at this time.
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|
|
|
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1.0
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5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
480303
|
Open
|
|
0.0
|
[]
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|
No
|
Yes
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|
0.0
|
|
|
|
May 12th, 2021 07:43PM
|
May 12th, 2021 07:43PM
|
Xact TeleSolutions
|
|
|
private:xacttelesolutions
|
https://www.glassdoor.com?employer_id=480303
|
Nov 21st, 2015 12:00AM
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Open
|
Open
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Xact TeleSolutions
|
Computer Consultant Specialist
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Houston, TX
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Enrollment Coach
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|
There really aren't any pros, cons.
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They failed to notify us that they were losing the account and pretty much left us employees out of the loop, next thing we knew we were all laid off and jobless.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
3.0
|
2.0
|
0.0
|
0.0
|
1.0
|
0.0
|
2.0
|
|
480303
|
Open
|
Stay as far away, they are pathetic.
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0.0
|
[]
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|
No
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No
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|
4.0
|
|
|
|
May 12th, 2021 07:43PM
|
May 12th, 2021 07:43PM
|
Xact TeleSolutions
|
|
|
private:xacttelesolutions
|
https://www.glassdoor.com?employer_id=480303
|
Aug 9th, 2015 12:00AM
|
Open
|
Open
|
Xact TeleSolutions
|
|
|
|
Customer Service Rep
|
|
Great Company to work for
|
No cons for this company
|
|
|
|
|
|
|
1.0
|
5.0
|
5.0
|
5.0
|
5.0
|
3.0
|
5.0
|
|
480303
|
Open
|
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 07:43PM
|
May 12th, 2021 07:43PM
|
Xact TeleSolutions
|
|
|
private:xacttelesolutions
|
https://www.glassdoor.com?employer_id=480303
|
Jul 19th, 2015 12:00AM
|
Open
|
Open
|
Xact TeleSolutions
|
|
Nahunta, GA
|
|
customer service rep
|
|
Wonderful company to work for. Truly value their employees.
|
No cons in my opinion.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
1.0
|
5.0
|
5.0
|
5.0
|
3.0
|
4.0
|
5.0
|
|
480303
|
Open
|
Keep up the good work.
|
0.0
|
[]
|
|
No
|
Yes
|
|
1.0
|
|
|
|
May 12th, 2021 07:43PM
|
May 12th, 2021 07:43PM
|
Xact TeleSolutions
|
|
|