|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Mar 16th, 2021 12:00AM
|
Open
|
Open
|
Xantrion
|
IT Service Desk Specialist
|
Woburn, MA
|
|
Amazing company
|
|
Everyone is extremely smart and friendly. Only 2 people in the entire company I didn't like. Pay is great and you start with 17 days of PTO. Insurance and Dental is 100% paid for the whole family.
|
Huge double standard on who can get away with what. Best to keep your head down in group communication.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
308369
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Owner", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 3101306, "responseDateTime": "2021-03-18T10:13:58.02", "translationMethod": null, "response": "I am so sorry to hear you feel we have a double standard around appropriate communication. I will investigate your situation to see if adjustments need to be made. Thanks for helping us continue to improve as a company.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Feb 16th, 2021 12:00AM
|
Open
|
Open
|
Xantrion
|
Systems Engineer
|
Santa Rosa, CA
|
|
Xantrion Inc.
|
|
Great team, great culture. Cares about employees. Continuing education program is fantastic.
|
Hard to park at office sometimes.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
308369
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Dec 9th, 2020 12:00AM
|
Open
|
Open
|
Xantrion
|
Technical Support Engineer
|
San Diego, CA
|
|
LOVE IT!
|
|
Love working for a company that truly cares about their employees!
|
None so far, even through the pandemic, the company did its best to keep everyone employed!
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
308369
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Jan 24th, 2020 12:00AM
|
Open
|
Open
|
Xantrion
|
Support Engineer
|
Oakland, CA
|
|
Exciting and Challenging Work with Great Company Culture!
|
|
I love working at Xantrion because each day I get to work on a variety of challenging support tickets throughout my day, improving (and learning new) skills while working with an excellent team of co-workers, who happen to be really nice people!
|
The hours can be long some days, but we are decently compensated, so not really a big con.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
|
308369
|
Open
|
No advice, but it's nice to see female techs joining the team.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Jan 21st, 2020 12:00AM
|
Open
|
Open
|
Xantrion
|
IT Support Engineer
|
|
|
Good corporate culture\Semi-weak benefits
|
|
Work from Home capability
4% matching 401K
17 Days of Vacation
Big learning curve at the beginning
100% Paid Healthcare
Extras:
Reimbursement: Up to $60 for home Internet
Reimbursement: $10 for MFA usage
Reimbursement: Up to $1200 for continuing education (IT Certs)
|
Weak yearly bonus
No sick days
No floating holidays
Need a certification to get a raise
|
|
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
3.0
|
3.0
|
5.0
|
5.0
|
4.0
|
3.0
|
4.0
|
|
308369
|
Open
|
This has been brought up multiple times before. Sick days should be an extra benefit that should carry over year-to-year. Would like to request more challenging work for SE1/2 Engineers. There should be a more robust yearly bonus.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Owner", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 2491546, "responseDateTime": "2020-01-21T17:59:48.42", "translationMethod": null, "response": "Thank you for your feedback. If you haven\u2019t already spoken to your manager about more challenging work, I recommend you do so. I\u2019m sure they\u2019ll see what they can do.\n\nWhile our Sick versus Paid Time Off (PTO) policy doesn\u2019t seem to work for you, we persist with PTO that carries over because we feel that gives people the flexibility to use their time off as they see fit as opposed to being locked into only a certain number of days for sick leave and a certain amount for vacations. Last but not least, we focus on increasing salaries as opposed to bonuses because we know banks look at salary and not bonuses when determining loan amounts, and we want to help you get the best loan possible should you want/need one.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Jul 11th, 2018 12:00AM
|
Open
|
Open
|
Xantrion
|
|
|
|
Fantastic company with perfect work/life balance!
|
|
This is the best company by far that I have ever worked for! As a remote employee, I am able to work from home, skipping a long daily commute and a typical 9-5 workday. I enjoy a flexible work schedule, with work that is challenging yet fun. This provides me with great opportunities to build upon my technical skills and increase my knowledge.
Even though I live in a different state, I get to frequently interact with my teammates online and via Skype etc. There is a wonderful camaraderie at Xantrion that I have never had at any other job. The employees here are all really smart, team-oriented people.
I also have the benefit of going onsite to work with several Xantrion clients. I really enjoy this part of my job, as all the clients are very nice people, and working with them really adds variety and interest to my work week.
|
No cons at the moment
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
3.0
|
5.0
|
5.0
|
3.0
|
5.0
|
5.0
|
3.0
|
|
308369
|
Open
|
Thank you for helping to make Xantrion such a great company to work for!
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
May 2nd, 2018 12:00AM
|
Open
|
Open
|
Xantrion
|
Support Engineer
|
Oakland, CA
|
|
It's hard to find anything better
|
|
-Amazing people
-Always a learning opportunity
-All the family one can ask for
-Did I already say good people?
--Great People?
----Greatest People?
|
-Tough work & sometimes the burn-out is real
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
2.0
|
5.0
|
4.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
308369
|
Open
|
Management actually strives to make IT. as it should be.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Jul 17th, 2017 12:00AM
|
Open
|
Open
|
Xantrion
|
|
Oakland, CA
|
|
All around great team
|
|
Everyone gets 17 days of PTO+ holidays to start, great healthcare and 401k, work life balance, diverse environments with a lot of learning opportunities, flexible work from home. Good customers, and the biggest one is great coworkers. A lot of hardworking people supporting businesses that make a difference in the world.
|
It is still an MSP. Too much of your time will be dealing with problem customers, software that we should never be supporting, and trying to find information that was never recorded. But that is what they pay us for.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
4.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
|
308369
|
Open
|
Ditch caliper and take more chances with new hires.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Oct 12th, 2016 12:00AM
|
Open
|
Open
|
Xantrion
|
|
|
|
Customer and coworkers were the best
|
|
team of really smart people
interesting to work with multiple clients
ability to work from home
|
management is very disorganized
never enough people to cover all of the work
long hours
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
-1.0
|
DISAPPROVE
|
0.0
|
3.0
|
2.0
|
3.0
|
4.0
|
5.0
|
2.0
|
|
308369
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Digital Marketing Specialist", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1059773, "responseDateTime": "2016-10-18T18:36:20.973", "translationMethod": null, "response": "Thank you for sharing your perspective. Each year we conduct an anonymous survey of employee satisfaction to identify opportunities for us to do better. I\u2019ll include this feedback as one such opportunity.", "responseOriginal": null, "countNotHelpful": 0}]
|
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|
|
private:xantrion
|
https://www.glassdoor.com?employer_id=308369
|
Sep 12th, 2016 12:00AM
|
Open
|
Open
|
Xantrion
|
Tier I Support Engineer
|
Oakland, CA
|
|
Great work environment!
|
|
Employees are super knowledgeable. Fast pace environment. Strong sense of comradery. Comfortable work environment. Lots of room to grow within the company. Free lunch every week.
|
Starting out can be very overwhelming but the company provides a budget for each individual employee to become better.
You can't drink beer on the clock.
You can't wear sweats to work.
Not enough female techs!
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
4.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
308369
|
Open
|
Tom and Anne are great and very approachable. Tom sits in at the meetings and it's not intimidating at all. He makes really good contributions to the discussion and makes meetings very constructive and meaningful.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
May 12th, 2021 07:46PM
|
May 12th, 2021 07:46PM
|
Xantrion
|
|
|