|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Apr 23rd, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
|
Jakarta
|
|
Got potential in the past, but now a sinking ship
|
|
Flexible working hours, hybrid 2 days a week
|
- The top management surprisingly unaware/turn blind eye on the mess happening inside their organization. They're pushing big items here and there, without understanding that it needs a solid foundation to support and maintain the initiatives, It leaves total mess for people who's dealing with the aftermath. Most of the things can be avoided if only they knew beforehand, by actually listening to the inputs.
- Favouritism is real. Management might deny it, but it's too obvious at this point. People who stays at the top are selected not based on their skills or achievements. I've seen some people who somehow got to 'supervise', but in actual got no expertise to actually oversee and make the right decision, Worst, they actually take credit for the team's work.
And what happened was management cut the real people who's doing all the work, and keep their favourites :)
- With all the mess, and the increased workload after the layoff, they expect you to work harder, even on weekends. But they will not give appreciation, not even inflation salary adjustment. Which relates to my next point.
- Management keep changing the performance review method. The latest one is by making the peer and upward review optional. Meaning we can't give feedback to our managers if they opt not to have it. Then the C-Levels would have the veto right on our performance rating, which impact bonus. What a way to force one-way downward review and limit the bonuses. How would you expect people to work even harder?
I am sure that many of the points are being repeated by other reviews. I can vouch for all the latest 3 months, 1 star and 2 stars reviews.
The 5 stars reviews, however, is questionable (IYKWIM)
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
2.0
|
1.0
|
1.0
|
1476305
|
Open
|
Own your mistakes, reflect on it. Are you the right people to lead the Company? Or do you need someone who's actually got the expertise.
Please re-review all the top management people, by taking real feedbacks from the people at the bottom, who's doing all the hard work for them (and you).
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Apr 26th, 2024 05:06AM
|
Apr 26th, 2024 05:06AM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Apr 17th, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
|
|
|
Fast paced
|
|
- good pay
- remote work
- health insurance
- young fun team
|
- not organized
- onboarding could be improved
- uncertainty due to layoffs
|
|
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
3.0
|
2.0
|
5.0
|
2.0
|
4.0
|
1476305
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 26th, 2024 05:06AM
|
Apr 26th, 2024 05:06AM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Apr 14th, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
|
|
|
Great learning curve, poor leadership.
|
|
- collection of dedicated, smart, hard working, passionate colleagues and team members
|
- poor leadership from C-level, unclear directions, inner circle centric
- weirdest is that Global Head of People Operation hired her own husband to be her second, like a mom&pop kinda business arrangement despite a unicorn startup status. Everyone raise eyebrows on this but no one speaks up.
- many uneccessary made-up roles with unclear KPI causing disruption and communication silos cross teams
- C level and upperr management leaders are out of touch and seem to be detached from reality on what going on in the markets they operate
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
3.0
|
1.0
|
1.0
|
1.0
|
1.0
|
4.0
|
1.0
|
4.0
|
1476305
|
Open
|
Won't be a CEO approve review, why bother.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
Open
|
|
|
Apr 26th, 2024 05:06AM
|
Apr 26th, 2024 05:06AM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Apr 4th, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
Senior Software Engineer
|
Jakarta
|
|
Challenging Role with Dynamic Environment
|
|
There are a lot of opportunity to do something. You won't be bored doing repetitive works. Compensation is also kinda above-average.
|
Recently, there are also many changes in org and direction. Team change, domain change, and even layoffs is constant. Some senior people are also left company. Ups and down lah.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
4.0
|
4.0
|
5.0
|
4.0
|
3.0
|
4.0
|
1476305
|
Open
|
We just want to work and get things done. Stabilize things and no more turbulences, please.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Apr 8th, 2024 01:22AM
|
Apr 8th, 2024 01:22AM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Apr 1st, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
Senior Software Engineer
|
Jakarta
|
|
Not as good as it was few years ago
|
|
- Good pay
- Good colleague
|
- culture is gone
- career growth is gone
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
3.0
|
1476305
|
Open
|
You want to save cost but you hire US peeps that didn't do anything ?
And lastly, you need to learn to accept advise from the others
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Apr 3rd, 2024 06:48PM
|
Apr 3rd, 2024 06:48PM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Apr 1st, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
Infrastructure Engineer
|
Jakarta
|
|
Good company
|
|
Good compensation, talented co-workers, full remote working arrangement
|
A lot of work to do, risk of being laid-off
|
|
|
|
|
|
|
0.0
|
4.0
|
2.0
|
3.0
|
4.0
|
4.0
|
3.0
|
3.0
|
1476305
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 3rd, 2024 06:48PM
|
Apr 3rd, 2024 06:48PM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Mar 26th, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
Software Engineer
|
Kuala Lumpur
|
|
Fully remote SWE
|
|
Fully remote, colleagues are very helpful
Career opportunity
Medical and Dental benefits
|
Tier base bonus structure that doesn't make sense, a lot has opted out
Since its fully remote, you are left with your own
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
4.0
|
3.0
|
4.0
|
4.0
|
3.0
|
3.0
|
1476305
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Mar 28th, 2024 08:42PM
|
Mar 28th, 2024 08:42PM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Mar 22nd, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
Software Engineer
|
|
|
Was Good
|
|
Worked for 3 years.
1. one of the best place to work I've ever had for the first 1.5 years
2. Good compensation, insurance
3. Clear direction, communication (was)
4. Good EM -- before they get layoff. Always helpful to improve my soft and hard skills.
|
Everything started going downhill at 2022.
1. Silent layoffs: Yes, the number of members in the Slack general channel kept dwindling until 2024 massive layoffs, slowly but surely.
2. Questionable company trip: Despite claiming the need to reserve money for future endeavors, the C-level executives organized a questionable company trip. What were they thinking?
3. Lack of transparency post-layoff: Following massive layoffs initiated by management, inquiries only received vague or templated responses.
4. Questionable positions, like the COO's office: What do they even do? There's been no mention of their accomplishments or responsibilities.
5. HR communication issues during the 2024 layoff: Following the layoffs, former employees could communicate and ask questions to Xendit HR via Slack. That's great, but responses took 12 hours. When asked about compensation laws, HR tried to brush it off by stating it's a case-by-case basis and encouraged direct messaging. Seriously? This is a general question about compensation law! When HR finally responded after 12 hours, it was met with lawyer letters the next day. What a joke. If the company didn't intend to pay compensation as required by law, they should have been honest from the start, instead of resorting to such tactics.
6. The CTO acts as if he knows everything. Whenever we propose new tech ideas, if he doesn't like them, he simply bashes them as if they're worthless. Everyone tries to ingratiate themselves with him.
7. Layoffs based on performance ❌. Layoff because you can't lick the C level a** ✅
8. They keep changing how they measure performance; it's not even a year and they've changed it twice already. And it become unclear how our career can be advanced
9. Town hall AMAs used to be the best place to ask questions. In my first year, all questions were answered smoothly and clearly. However, after that, all we receive are template answers.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
4.0
|
2.0
|
3.0
|
1.0
|
2.0
|
4.0
|
1.0
|
3.0
|
1476305
|
Open
|
nothing. why should I give them advice when they not even care about how they operate?
Before the C level step up their game and accept their mistakes its useless to give them any advice (maybe big investor can 😂)
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Mar 24th, 2024 11:44PM
|
Mar 24th, 2024 11:44PM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Mar 22nd, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
Software Engineer
|
|
|
Was Good
|
|
Worked for 3 years.
1. one of the best place to work I've ever had for the first 1.5 years
2. Good compensation, insurance
3. Clear direction, communication (was)
4. Good EM -- before they get layoff. Always helpful to improve my soft and hard skills.
|
Everything started going downhill at 2022.
1. Silent layoffs: Yes, the number of members in the Slack general channel kept dwindling until 2024 massive layoffs, slowly but surely.
2. Questionable company trip: Despite claiming the need to reserve money for future endeavors, the C-level executives organized a questionable company trip. What were they thinking?
3. Lack of transparency post-layoff: Following massive layoffs initiated by management, inquiries only received vague or templated responses.
4. Questionable positions, like the COO's office: What do they even do? There's been no mention of their accomplishments or responsibilities.
5. HR communication issues during the 2024 layoff: Following the layoffs, former employees could communicate and ask questions to Xendit HR via Slack. That's great, but responses took 12 hours. When asked about compensation laws, HR tried to brush it off by stating it's a case-by-case basis and encouraged direct messaging. Seriously? This is a general question about compensation law! When HR finally responded after 12 hours, it was met with lawyer letters the next day. What a joke. If the company didn't intend to pay compensation as required by law, they should have been honest from the start, instead of resorting to such tactics.
6. The CTO acts as if he knows everything. Whenever we propose new tech ideas, if he doesn't like them, he simply bashes them as if they're worthless. Everyone tries to ingratiate themselves with him.
7. Layoffs based on performance ❌. Layoff because you can't lick the C level a** ✅
8. They keep changing how they measure performance; it's not even a year and they've changed it twice already. And it become unclear how our career can be advanced
9. Town hall AMAs used to be the best place to ask questions. In my first year, all questions were answered smoothly and clearly. However, after that, all we receive are template answers.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
4.0
|
2.0
|
3.0
|
1.0
|
2.0
|
4.0
|
1.0
|
3.0
|
1476305
|
Open
|
nothing. why should I give them advice when they not even care about how they operate?
Before the C level step up their game and accept their mistakes its useless to give them any advice (maybe big investor can 😂)
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Mar 24th, 2024 11:44PM
|
Mar 24th, 2024 11:44PM
|
Xendit
|
Financials
|
General Financial
|
|
private:xendit
|
https://www.glassdoor.com?employer_id=1476305
|
Mar 19th, 2024 12:00AM
|
Open
|
Open
|
Xendit
|
|
Jakarta
|
|
Good place to work but management is clueless
|
|
- WFH
- great insurance and leave benefits
- open culture
- horizontal structure
- warm people
|
- management
- C*O team exists without many knowing what they do
- too many expats who have no idea on Indonesia landscape and forces their idea to be carried out
- career opportunities are not much - have to move division in order to be able to step up
- layoffs are a result of questionable spending and hiring
- teams too bloated for a payments company
- feedbacks are addressed but fixes are never made
|
|
|
|
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
4.0
|
4.0
|
3.0
|
4.0
|
2.0
|
4.0
|
1476305
|
Open
|
- hire more locals for each respective market instead of expensive foreign talents
- respect their decisions or opinions
- structure the org properly as needed
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Mar 21st, 2024 08:22AM
|
Mar 21st, 2024 08:22AM
|
Xendit
|
Financials
|
General Financial
|