|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Aug 6th, 2018 12:00AM
|
Open
|
Open
|
YouMail
|
|
|
|
These guys are great
|
|
Highly recommend working here. Great environment, lots of friendly employees. Individual contributions are recognized.
|
Sometimes a little bit of internal drama gets in the way when you're trying to work.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
977778
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jun 5th, 2017 12:00AM
|
Open
|
Open
|
YouMail
|
|
|
|
Stay away from the sinking ship
|
|
You honestly meet some pretty cool people working here. Catered lunch is a huge plus. They give amazing benefits.
|
Wow, where to even begin? This company is a joke. The managers really have no clue what they are doing. Developers are overworked, constantly yelled at and have to wear multiple hats. Why? Because they still say they are a start up yet they have been around for years. They cannot find their footing in the space they are in and constantly ride the coattails of more successful companies. Customer service is the company punching bag as they are usually the scapegoat for all issues. "Managers" have zero to no real management skills as CEO is rarely seen. CTO runs around like he manages the company while countering each other. Magic eight ball says outlook bad.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
977778
|
Open
|
Wake up. The company is a sinking ship built on all your lies and horrible management skills. Stop losing or dumping great employees and come up with an actual plan to make money.
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "CFO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1284909, "responseDateTime": "2017-06-09T08:26:41.63", "translationMethod": null, "response": "YouMail is continuing to grow, is a leader in a new area (blocking robocalls), is about to launch an exciting new service, is finally in a facility where everyone is together in the same place, and is actually operating profitably. The company does try to maintain a start up culture, focused on urgency, exploration, and a focus on trying things and failing fast - but does not have an \"overworked\" culture or a \"yell at people\" culture, In fact, if there's one thing we've done wrong, it's not moving quickly enough to make changes when someone is the wrong fit for the role they're in, but this is changing rapidly.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jul 25th, 2016 12:00AM
|
Open
|
Open
|
YouMail
|
|
|
|
You have a lot of work to do
|
|
Good culture in certain areas of the department. Snacks, though you lack the management in this. Employee benefits. Catered lunches.
|
A CTO that is trying to replace the CEO. To put it into perspective, a great project manager that was making the company transparent left because the CTO could not learn how to play nice. There is no direction and no one to lead them. Many people have tired to paint a picture for the C-level, but they are stubborn and do not care to grow the company within. Employees have tried to explain and clarify issues, but there is no voice here. The voice comes from the CTO. CTO, stick to your job and manage your team. Learn to focus on your role and nothing else. CEO, listen to your people. The reason they bother you so much is because they care. If nobody cared they would have been long gone by now. Be the project manager, be the leader that the company needs because your CTO is poisoning the company. You have a team that cares, put it to use.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
4.0
|
2.0
|
1.0
|
2.0
|
2.0
|
3.0
|
1.0
|
|
977778
|
Open
|
Put the CTO in his place and get a project manager. Listen to your customer support team. The old excuse of "well it's only a small portion of them" is BS. If only a small portion contact you about issues then why have a customer support team?
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Feb 23rd, 2016 12:00AM
|
Open
|
Open
|
YouMail
|
|
|
|
Company Culture
|
|
-unlimited free snacks and soft drinks, enough to make you fat
-really good medical package that covers a good majority of your monthly premiums
-monthly luncheons
-profitable and growing company with a good outlook
-relaxed environment and employees work from home occasionally
-4% 401k matching
-stock option 100% vested after 4 years
-really friendly staff
|
-some members of the team are inexperienced so you have a mix of good and bad product
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
1.0
|
3.0
|
5.0
|
5.0
|
4.0
|
3.0
|
3.0
|
|
977778
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jul 23rd, 2015 12:00AM
|
Open
|
Open
|
YouMail
|
|
|
|
Great Company
|
|
Growing company, lots of areas you can help with. Great company culture
|
A lot of email reading and customer service work
|
1.0
|
POSITIVE
|
|
|
|
|
3.0
|
4.0
|
4.0
|
5.0
|
3.0
|
3.0
|
4.0
|
|
977778
|
Open
|
|
0.0
|
[]
|
INTERN
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jun 30th, 2015 12:00AM
|
Open
|
Open
|
YouMail
|
Customer Care
|
|
|
Support Rocks
|
|
Customer Support Manager does a great job creating a fun work environment and makes others look forward to coming into work. The Customer Support team was also pleasure to work with.
Did not have a lot of interaction with upper management.
|
Support staff is given a lot of tickets to respond to and is sometimes understaffed for what is asked of them.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
2.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
977778
|
Open
|
Focus more resources on hiring more support agents if providing phone service is such a high priority. Make the application a better experience for the user by hiring more app developers for Android and iOS instead of continuing to introduce new features.
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jun 30th, 2015 12:00AM
|
Open
|
Open
|
YouMail
|
|
|
|
Fun and Growing Company
|
|
Team very talented and nice
Well-funded, recently closed $5m funding round and spending it wisely
Can have immediate impact on millions of users
Employees have family feel/generally stick aroundl
Management admits and quickly correct its mistakes
|
Offices crowded and doesn't have cool open feel
Employees have to step in and step up or are shown the door
Needs more process in place across the board
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
2.0
|
4.0
|
5.0
|
4.0
|
4.0
|
5.0
|
4.0
|
|
977778
|
Open
|
Provide more formal reviews and career path guidance
Get a bigger, cooler office space
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jun 30th, 2015 12:00AM
|
Open
|
Open
|
YouMail
|
Software Engineer
|
Irvine, CA
|
|
Great Place to Work
|
|
- Flexible schedules and the option to telecommute.
- Casual work environment and culture. Catered lunches once a month and plenty of snacks and refreshments stocked in the mean time.
- Employees would often go out on lunches together and storm the popular food trucks.
- Company is growing and well as the user base. And employees big and small get a chance to make an impact as well as advancement opportunities.
- Get to work with some of the smartest, nicest people in Irvine!
- Great weather and location, minutes from the beach.
|
- Work area is getting crowded.
- Departments are in different suites.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
6.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
4.0
|
|
977778
|
Open
|
- Nice if office was bigger and departments were not in different suites.
- More rewards and reviews for employees.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jun 24th, 2015 12:00AM
|
Open
|
Open
|
YouMail
|
|
|
|
One of OC's Best Start-ups
|
|
Fun place to work where everyone has a positive outlook. Others are shown the door back out, which may cause some bad reviews here.
Execs who care about employees. CEO personally covered the financial rough patches before the company became profitable. CTO understands family priorities and takes care of his team.
|
The company is lean, only having become profitable mid-2014
The office is small and a bit cramped. You'll be working very close to other co-workers
Not a place to hide, employees who don't perform are let go
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
5.0
|
4.0
|
5.0
|
4.0
|
3.0
|
4.0
|
5.0
|
|
977778
|
Open
|
Promote more from within and give current employees more responsibilities to grow with
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|
|
private:youmail
|
https://www.glassdoor.com?employer_id=977778
|
Jun 22nd, 2015 12:00AM
|
Open
|
Open
|
YouMail
|
Former Employee
|
|
|
Poorly managed and shrinking. CEO and CTO are clueless about the future.
|
|
The junior and mid-level employees are great to hang around with.
Customer support staff and sales are a very talented group.
|
Poor technology stack. Both Apple and Google see ZERO value in their service.
Very poorly managed. The CTO doesn't come to work half the time. The CEO lives in Malibu and just visits a couple times a week.
They are basically living on borrowed money. Have never had a profitable quarter (except 1) in 7 years.
Most employees just come to work for the paycheck. Zero passion for the product.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
5.0
|
1.0
|
3.0
|
1.0
|
1.0
|
2.0
|
1.0
|
|
977778
|
Open
|
Fire the CTO. He is what makes this company such a poorly managed mess.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
May 12th, 2021 11:03PM
|
May 12th, 2021 11:03PM
|
YouMail
|
|
Financial Services
|