|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
May 26th, 2019 12:00AM
|
Open
|
Open
|
Encore Companies
|
Licensed Massage Therapist
|
|
|
Dumpster Fire
|
|
If you want hours they will hire anyone.
|
They don't care about you and are only concerned with making money.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
974276
|
Open
|
None. This place is so far gone and corrupted, it's not worth it.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Jan 26th, 2019 12:00AM
|
Open
|
Open
|
Encore Companies
|
LMT
|
|
|
Seemed good
|
|
Fairly well booked, benefits are alright, convenient location, provide all supplies
|
Pretty much everything else. The management team always seems to be lacking and there is a disconnect from the HQ to the clinic level. They tell you they have your back, but at the first wind of a complaint you are brought in for a meeting. They don't care about their employees, they care about retaining clients, no matter how rude, disrespectful, or inappropriate they may be. Numerous times I heard stories from female therapists about a male client being inappropriate during a session, instead of cancelling their membership, AS THEY SHOULD, they simply block them from that therapist. Half the time they don't pay you for no calls and no shows. The front desk has a high turn over rate and are very poorly trained, and management blatantly lies to their employees. I could go on, but we leave it at this: look elsewhere.
|
|
|
|
|
|
|
1.0
|
2.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
974276
|
Open
|
Grow up
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "COO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1964636, "responseDateTime": "2019-02-05T13:34:23.153", "translationMethod": null, "response": "I'm super disappointed you had a bad experience with us. We are passionate about supporting our massage therapists and keeping them safe in the room. It sounds like you and/or your peers were not feeling supported in your location and I'm truly sorry for that. I would ask you to please provide some information so we can address it to ensure we make immediate change for the sake of the remaining therapists. We also place a great deal of emphasis on integrity so it is very troubling that you feel you were lied to by management. We have been working to improve communication and our training but it sounds like we didn't meet your expectations. If you would be comfortable, I would like the opportunity to talk to you directly or have you talk to our HR Director. We can and should be doing much better than this. Thank you for your candid feedback. ~ Traci Swanson, Owner", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Apr 3rd, 2018 12:00AM
|
Open
|
Open
|
Encore Companies
|
Licensed Massage Therapist
|
Scottsdale, AZ
|
|
Good job for beginners or fall back job
|
|
Stay booked. Always work. Great tips at this location! They aren't too strict they are pretty good at letting you do your thing as long as there aren't complaints and you show up for your shift.
|
Turn over rate is insanely high! Especially in management. Very poor communication. You have to put your foot down or they will overwork you if you let them.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
3.0
|
1.0
|
4.0
|
4.0
|
2.0
|
2.0
|
|
974276
|
Open
|
Reduce your request time off down from 30 day notice. Therapist NEED healing and recovery. You overwork them and make them beg for time off.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Jan 8th, 2018 12:00AM
|
Open
|
Open
|
Encore Companies
|
Licensed Massage Therapist
|
Phoenix, AZ
|
|
Massage Therapist
|
|
This company is so desperate you could be hired on the spot if you really need a job. I would not advise doing this.
|
You will be taken advantage of. Treated very poorly. Left feeling as though your talents are nearly worthless. If you stay long enough you'll get to see the inner world of a terrible company built on a very sad foundation.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
974276
|
Open
|
TBD
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "COO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1530726, "responseDateTime": "2018-01-18T10:59:09.677", "translationMethod": null, "response": "I am sorry to hear that your experience working as a massage therapist with Encore has not been positive. We really do care about every employee and it is disheartening to hear that you feel you are treated poorly. I encourage you and all employees to reach out and communicate so we can understand concerns and make improvements. Your manager should be able to listen to and work with you but if you aren\u2019t comfortable or have already tried the direct approach, you can always reach out to anyone in a leadership position including one of our area directors, our HR director or myself. We also have an Employee Hotline which is posted in our break rooms. It is extremely important to me that our values are being upheld at every location, with every employee, every day, now and in the future. Please give us a chance to make it right by reaching out. ~ Traci Swanson, Owner", "responseOriginal": null, "countNotHelpful": 0}]
|
PART_TIME
|
No
|
Yes
|
|
1.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Oct 14th, 2017 12:00AM
|
Open
|
Open
|
Encore Companies
|
Wellness Advisor
|
|
|
Encore Owned Massage Envy
|
|
Massage Envy and European Wax are both great companies.
|
In my experience, Encore owned establishments do not give opportunity for growth with little to no possibility for raise.
|
-1.0
|
NEGATIVE
|
|
|
|
|
0.0
|
1.0
|
5.0
|
2.0
|
1.0
|
1.0
|
1.0
|
|
974276
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Sep 18th, 2017 12:00AM
|
Open
|
Open
|
Encore Companies
|
|
|
|
Operations Manaer
|
|
Free Monthly Service Benefit, discounts on additional services
|
Poor policies, favoritism and low-end pay
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
974276
|
Open
|
Look outside the industry box for inspiration on how to make the culture someplace people want to work.
|
0.0
|
[]
|
|
No
|
Yes
|
|
0.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Sep 19th, 2016 12:00AM
|
Open
|
Open
|
Encore Companies
|
Licensed Massage Therapist
|
Phoenix, AZ
|
|
Great Company
|
|
I have worked for Encore since January of 2009. They offer affordable CEU's to their employees and they strive to communicate well. They offer great services at fair prices. They endeavor to treat all employees with respect and trust that we (generally) are an educated lot and do know what we are doing.
|
As with any company, you can't please all of the people, all of the time. However, they do need to make more of an effort to at least acknowledge when there are trends or waves of negativity and do more than offer pizza to make things better.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
3.0
|
4.0
|
4.0
|
5.0
|
4.0
|
4.0
|
3.0
|
|
974276
|
Open
|
Listen when the "lesser" employees are ALL complaining about management...some of your managers are great...some, who are not...get promoted, hmm?
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Aug 4th, 2016 12:00AM
|
Open
|
Open
|
Encore Companies
|
Service Manager
|
Phoenix, AZ
|
|
More than just a job
|
|
I started as a massage therapist. I received coaching/ developing and path for advancement. Working here has helped bring my career to the next level both as both, a massage therapist and a business professional.
pros: Development and advancement opportunities, paid time off, very clear pay plan.
|
Management can spread a little thin at times.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
2.0
|
4.0
|
3.0
|
4.0
|
5.0
|
4.0
|
4.0
|
|
974276
|
Open
|
you're only as strong as the people around you.
|
0.0
|
[]
|
|
No
|
Yes
|
|
4.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Jul 21st, 2016 12:00AM
|
Open
|
Open
|
Encore Companies
|
Massage Therapist
|
Phoenix, AZ
|
|
High turnover
|
|
They supply everything you need including the clients. if you have kids they are pretty flexible with your schedule. They have benefits
|
The management team is always changing. The turnover rate for the front desk staff is 97%. This causes a ton of issues with clients and client files. Some of my clients got so frustrated they canceled their membership. My manager was very sexually explicit at work to both male and female employees. She would target certain people and make their work life toxic. 6 months into working here they had a huge meeting to tell everyone they couldn't afford to give raises, but opened several other locations after.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
3.0
|
2.0
|
3.0
|
2.0
|
3.0
|
|
974276
|
Open
|
Happy employess=better business
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "COO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 985157, "responseDateTime": "2016-08-01T08:48:17.35", "translationMethod": null, "response": "Thank you for your feedback! We are deeply committed to providing our employees with a great place to work, and we regret the experience you had. We have zero tolerance for unprofessional behavior in the workplace, and we take your input very seriously. We would love to talk to you further, so please feel free to contact our HR Director any time.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
No
|
|
2.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|
|
private:ziprecruiter
|
https://www.glassdoor.com?employer_id=974276
|
Apr 13th, 2015 12:00AM
|
Open
|
Open
|
Encore Companies
|
Massage Therapist
|
|
|
Good pay, always fully booked, company seems to care
|
|
Worked here for a few years and it has definitely gotten better. I think management tries to make it a good place to be. I make way more than I did at other places some people make a ton. There are a bunch of clients so it's busy. Company has events and does surveys.
|
Some of the long time people are grumpy but I'm busy enough that I don't see them except for team meetings.
|
1.0
|
POSITIVE
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
4.0
|
4.0
|
0.0
|
|
974276
|
Open
|
|
0.0
|
[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "COO", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 985146, "responseDateTime": "2016-08-01T08:42:22.33", "translationMethod": null, "response": "Thank you for your feedback! We strive to be a great place to work for our employees, and we're proud to offer the best overall pay plan for massage therapists in the Valley.", "responseOriginal": null, "countNotHelpful": 0}]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
|
|
|
May 13th, 2021 04:09PM
|
May 13th, 2021 04:09PM
|
ZipRecruiter
|
|
|